negotiations for conflict management
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Learn how to prepare and conduct negotiations! Learn from the masters: Getting to Yes, Fischer and Ury Getting More, Stuart Diamond #WikiCourses https://wikicourses.wikispaces.com/Topic+Negotiations+for+Conflict+ManagementTRANSCRIPT
NegotiationsNegotiationsNegotiationsNegotiationsManagManaggg
MohammaMohamma
Negotiations for Conflict ManagementMohammad Tawfik
s for Conflicts for Conflicts for Conflict s for Conflict gementgementgg
ad Tawfikad Tawfik
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Principles for Win-Win NegotiationsWin Negotiations
Roger Fisher andWilliam Ury
Negotiations for Conflict ManagementMohammad Tawfik
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Separate peopleSeparate people
Focus on events or behNegotiations for Conflict ManagementMohammad Tawfik
Focus on events or behparties involved.
from the problemfrom the problem
haviors rather than the#WikiCourses
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haviors rather than the
Focus on interesFocus on interes
Do not take a position andDo not take a position andNegotiations for Conflict ManagementMohammad Tawfik
Do not take a position andDo not take a position andbut to focus on the interebut to focus on the intere
sts not positionssts, not positions
defend it or bargain for itdefend it or bargain for it#WikiCourses
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defend it or bargain for it defend it or bargain for it est behind the positionest behind the position
Generate optionsGenerate options
Brainstorm for multipleBrainstorm for multipleNegotiations for Conflict ManagementMohammad Tawfik
Brainstorm for multipleBrainstorm for multiplemind the goal of mutumind the goal of mutu
s for mutual gains for mutual gain
e options keeping ine options keeping in#WikiCourses
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e options, keeping in e options, keeping in ual gainual gain
The choice of oThe choice of o
Negotiations for Conflict ManagementMohammad TawfikTry to identify measurable wa
the suggestions
objective criteriaobjective criteria
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ays to assess the value of
Identify yoIdentify yo
Negotiations for Conflict ManagementMohammad TawfikBest Alternative to Neg
our BATNAour BATNA
#WikiCourseshttp://WikiCourses.WikiSpaces.comotiated Agreement
G tti MGetting More
Stuart Diamond
Crown Publishing Group, 2012 ISBN 0307716902ISBN: 0307716902
Negotiations for Conflict ManagementMohammad Tawfik
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The Twelve
Negotiations for Conflict ManagementMohammad Tawfik
e Strategies
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Goals are paramount
Negotiations for Conflict ManagementMohammad Tawfik
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It's about them!
Negotiations for Conflict ManagementMohammad Tawfik
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Make emotional payments
Negotiations for Conflict ManagementMohammad Tawfik
s
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Every situation is different
Negotiations for Conflict ManagementMohammad Tawfik
t
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Incremental is best
Negotiations for Conflict ManagementMohammad Tawfik
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Trade things you value un
Negotiations for Conflict ManagementMohammad Tawfik
nequally
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Find their standards
Negotiations for Conflict ManagementMohammad Tawfik
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Be transparent and const
Negotiations for Conflict ManagementMohammad Tawfik
tructive - not manipulative
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Always communicate - Fra
Negotiations for Conflict ManagementMohammad Tawfik
ame the vision
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Find the real problem and
Negotiations for Conflict ManagementMohammad Tawfik
d make it an opportunity
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E b diffEmbrace differences
Negotiations for Conflict ManagementMohammad Tawfik
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PPrepare
Negotiations for Conflict ManagementMohammad Tawfik
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Preparing forPreparing for
Negotiations for Conflict ManagementMohammad Tawfik
r Negotiationr Negotiation
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Conditions ofConditions of
You are willing and Able to NegotiateNegotiate
Negotiations for Conflict ManagementMohammad Tawfik
f Negotiationf Negotiation
Other Party is willing and
Able to NegotiateAble to Negotiate
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SteDefine the conflict iss
Negotiations for Conflict ManagementMohammad Tawfik
ep 1sue (What and Why)
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SteIdentify and eva
Negotiations for Conflict ManagementMohammad Tawfik
ep 2luate your goals
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Why do I want to reWhy do I want to re
Negotiations for Conflict ManagementMohammad Tawfik
esolve this conflict?esolve this conflict?
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What is a good reWhat is a good re
Negotiations for Conflict ManagementMohammad Tawfik
esolution for me?esolution for me?
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How important is it toresolu
Negotiations for Conflict ManagementMohammad Tawfik
o me that I reach this ution?
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How do I want to be viewHow do I want to be view
Negotiations for Conflict ManagementMohammad Tawfik
wed by the other party?wed by the other party?
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How does this situatiomys
Negotiations for Conflict ManagementMohammad Tawfik
n affect the way I view self?
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SteDo you want to resolve t
Negotiations for Conflict ManagementMohammad Tawfik
ep 3he issue by negotiating?
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Consider the degreeConsider the degree
Negotiations for Conflict ManagementMohammad Tawfik
e of interdependencee of interdependence
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Consider yoConsider yoThe ability to influence the other side to
Negotiations for Conflict ManagementMohammad Tawfik
our leverageour leveragemove closer to one's negotiating position
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Consider the context of tConsider the context of t
Negotiations for Conflict ManagementMohammad Tawfik
the potential negotiationthe potential negotiation
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Consider the natureConsider the nature
Negotiations for Conflict ManagementMohammad Tawfik
of your relationship of your relationship
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Consider the risks ofConsider the risks of
Negotiations for Conflict ManagementMohammad Tawfik
introducing the issueintroducing the issue
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ConsiderConsider
Negotiations for Conflict ManagementMohammad Tawfik
r BATNAr BATNA
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SteArrange a meeting w
Negotiations for Conflict ManagementMohammad Tawfik
ep 4 with the other party
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Negotiating Con
Negotiations for Conflict ManagementMohammad Tawfik
nflict Resolutions
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SteConduct th
Negotiations for Conflict ManagementMohammad Tawfik
ep 5he meeting
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SteMake a
Negotiations for Conflict ManagementMohammad Tawfik
ep 6contract
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The contract mThe contract m
Negotiations for Conflict ManagementMohammad Tawfik
must be clearmust be clear
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The contract must addrfrom the pres
Negotiations for Conflict ManagementMohammad Tawfik
ress voluntary behavior sent forward
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The contract must be anThe contract must be an
Negotiations for Conflict ManagementMohammad Tawfik
unequivocal agreement unequivocal agreement
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SteFollow through
Negotiations for Conflict ManagementMohammad Tawfik
ep 7on the contract
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Pay attention to the othethe agre
Negotiations for Conflict ManagementMohammad Tawfik
er party compliance with eement
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If the other party is in cexpress your
Negotiations for Conflict ManagementMohammad Tawfik
compliance, you should r appreciation
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If the other party is not foyou should arrang
Negotiations for Conflict ManagementMohammad Tawfik
ollowing the agreement, e another meeting
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RefereRefere1 Th t f C fli t M1. The art of Conflict Manageme
Company2 Getting More Stuart Diamond2. Getting More, Stuart Diamond
ISBN: 03077169023. Negotiation and the Anatomy3. Negotiation and the Anatomy
J.D., LL.M ADR Services, Inc.4. Negotiation Skills & Conflict H
IITM5. Organizational Behavior, Robb
P Ed ti I bliPearson Education, Inc. publis6. NEGOTIATION: The Art of Ge
SCHATZKINegotiations for Conflict ManagementMohammad Tawfik
SCHATZKI,
encesencest Mi h l D th t hint, Michael Dues, the teaching
d Crown Publishing Group 2012d, Crown Publishing Group, 2012
of Conflict, Victoria Pynchon,of Conflict, Victoria Pynchon, Century City, Californiaandling, Ziaur Rahman, CEO,
bins, Judge, and Vohra, © 2011 hi P ti H llshing as Prentice Hall
etting What You Want, MICHAEL
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