net4 manual

5/28/2018 Net4 Manual

1/29

BIZMAIL PLUS SERVICES

BizMail+ Version 3.0

OVERVIEW AND ADMIN MANUAL

Client Confidential

Version 3.0

GENERAL INFORMATION

This document has been prepared for the Existing and prospective clients of Net4India.

Last Revised:Version: 3.0


2/29

Table of contents

GETTING STARTED 1-1

Case 1 1Case 2 1

ADMIN SETTINGS 2-2

Change Admin Password 2

Add Sub domain

CUSTOMIZE 3-6

Upload Logo / Image 3

Theme & Title 4

Website Plug-in 5

Banner Settings 6

User Management 7-11

Add User 7

View All User 8

Forward 9

Rename User Alias 10

Search Users 11Add Bulk User

Email Monitoring 12-16

Add Monitor 12

Edit Monitor 14Delete Monitor 15

View Monitor 16

Group Email 17-20

Add Group 17

Edit Group 18

Delete Group 19

View All Group 20

Spam Policy 21-24

Black Listing 21

White Listing 22Message Filter 23

Spam Tuning 24

Catch All Account 25

Manage All A/C 25


3/29

Getting Started

In order to activate the bizmail plus pack administrator needs to make the changes as per details receivedin Welcome mail.

Case 1: In Case Name Servers of the domain are pointed to Net4 India

Incase Name Servers of the domain name are with net4india then all The MX and CNAME entries will be

done automatically.

Case 2: In Case Name Servers are not with Net4 India

If your domain is not pointed to our Name Servers as mention below:

Primary Name Server: ns1.net4india.com

Secondary Name Server: ns2.net4india.com

(To check your name servers details, click the link given below)

http://www.net4.in/net4app/aspx/domains/searchDomain.aspx#marketingtab

Then User has to contact the name server provider In order to get the MX and CNAME entries done.

Kindly provide all the MX and CNAME entries which you have received in the welcome mail to the nameserver provider to get the same entries done.

A) Create the MX Record in the following Manner

Create the MX RECORD as mail.domainname.com

Point this MX RECORD to the I.P. 202.71.131.224

B) Make the CNAME Entry for your POP & SMTP in the following Manner.

pop.domainname.com. IN CNAME mail.domainname.com

smtp.domainname.com. I N CNAME bizsmtp.net4india.com.smtpauth.domainname.com. IN CNAME smtpauth.bizmail.net4india.com.

ADMIN MANUAL BIZMAIL PLUS Page No: 1
http://www.net4.in/net4app/aspx/domains/searchDomain.aspx#marketingtabhttp://www.net4.in/net4app/aspx/domains/searchDomain.aspx#marketingtabhttp://www.net4.in/net4app/aspx/domains/searchDomain.aspx#marketingtab


4/29

Admin Settings

Change Password

The Administrator can change the admin panel password at any point of time. Password can be changedby log into the admin panel with current User and password then move the Cursor to Admin Settings

and click on Change Password. It will ask for Old password which you have to type in the mention box -> then type new password and re type the new password and click on submit.

ADMIN MANUAL BIZMAIL PLUS Page No. 2


5/29

Customize

1. Upload Logo/Image

Through this link you can upload the logo / Image or Banner of your company, uploaded Image willreflect on the Admin panel and the uploaded logo will reflect in your webmail. To upload the Logo or

Image Move the cursor on Customize and click on Upload Logo/Image then click on Browse to select the

location of Image which is stored in your system and click upload.

ADMIN MANUAL BIZMAIL PLUS Page No.3


6/29

2. Theme & Title

Through this link you can change the theme of your webmail Interface; to change the theme you need to

move the cursor to Customize and click on Theme & Title then you can choose the theme from dropdown menu in Current theme Section and Click on Update.



7/29

3.Website Plug-in

Through this link you can customize the webmails login table on your website. You just have to copy

paste the coding mention to your website coding.



8/29

4. Banner Setting

Through this link you can enable or disable the banner which is reflecting in your Login Page. To disable

or enable the banner you need to move the cursor on Customize and click on Enabled/Disabled bannerthen click on the check box in front of Disable/Enable Banner and click on submit.



9/29

User Management

1.Add User

In order to Create the e-mail ids you need to move the cursor on User Management and click on Adduser then it will ask for some details as an user name , password etc. Details with (*) sign are mandatory

to fill. In case you want to create e-mail id as [email protected] in user name you have to typeemail only and then fill rest of the details then click submit.

mailto:[email protected]:[email protected]:[email protected]:[email protected]


10/29

2.View All User

Through this link you can view all the users created under your admin panel, from this link you can do thefollowing:

a. Reset the Email id password by clicking on Reset password.b. Change the status of e-mail id (activate or deactivate) by clicking on check box in front of the

user and then click on Toggle.c. Delete the user by clicking on check box in front of User and then click on Delete.d. Change the quota (space) allotted and other details of particular User by clicking on Edit then

change the required details and click on Update.



11/29

3. Forward

Through this link you can activate e-mail forwarding. Move the cursor to User Management and click onforward then click on alphabet from which your e-mail id starts.

Enter the e-mail id on which you want to forward the mails in Forward To section and check on Keep acopy while forwarding (In Case you want to have copy of same mail on your mail box) and click on

Update. Further, you can enter multiple e-mail ids in forward to section just use comma (,) as separator.



12/29

4. Rename User Alias

Through this link you can rename the already created e-mail ids. You need to move cursor on Usermanagement and click on Rename User Alias then type the Username which you rename in Alias Name

section and type the new alias name in New Alias Name section and click on Submit.



13/29

5. Search User

Through this link you can search the created e-mail ids in your admin panel. You need to move the cursoron User Management and click on Search User then type the Alias name or complete e-mail id in the E-

mail id section and search.



14/29

Email Monitoring

Through Email Monitoring Feature administrator can monitor all the incoming and outgoing e-mails oftheir users.

1.Add Monitor

Through this link you can activate e-mail monitoring it will show you list of all created e-mail ids in your

panel. You can select the users you want to monitor by clicking on the check box which are there in frontof the user and also check on the E-mails you want to monitor (Incoming or Outgoing or both) and thenselect the forward e-mail id from drop down menu on which you want to receive the copy of mails and

click on Monitor E-mails.

By activating e-mail monitoring feature whatever e-mail id you monitor. One copy of their send and

receive mail will also be delivered on forward e-mail id as Bcc.



15/29



16/29

2. Edit Monitor

This link can be used to edit e-mail monitoring e.g. if you want to modify the e-mail ids for monitoringyou can click on edit and check on the e-mail ids which you want to edit then make the changes

accordingly( Incoming or Outgoing or both)



17/29

3. Delete Monitor

Through this link you can delete the e-mail monitoring feature in case you have activated the same. Movethe Cursor on Email Monitoring and click on delete monitor then click on check box in front of the e-mail

ids you want to remove from monitoring and click delete.



18/29

4. View Monitor

Through this you will be able to view on which e-mail monitoring is activated and to which e-mail id theirmails are getting forwarded as BCC.



19/29

Group E-mail

Through Group e-mailing feature, The administrator can create the groups, so that e-mails sent to the

particular group will delivered to all the users in same group.

1.Add Group

Through this link you can create the group e-mail id. You can select the e-mail id to be added in group bycheck on the right side and then give any name in the group and click on Add Group.



20/29

2. Edit Group

Through this link you can make changes to already created groups under the admin panel. You need to

move the cursor on Group Email and click on Edit Group then click on edit in case you want to edit anygroup then you can add or remove the e-mail ids from the same group



21/29

3. Delete Group

Through this link you can delete the created group. In order to delete the created group check on thebox which group you want to delete and then click on delete link.



22/29

4.View All Group

Through this link you can see all the groups created and the e-mail ids which are there in the particular

group.



23/29

SPAM POLICY

With this Feature administrator can Black list and white list the e-mail ids or domain and activate themessage filter along with control the anti spam effectiveness.

1. Black Listing

Through this link you can block incoming messages from particular domain or email address. Please

Enter/ Remove e-mail address in the Enter new e-mail id section (check block the entire domain in case

you want to block all the mails from same domain) and click on Add black list. Same will be added andwill start reflecting on the right hand side box. In case to want to remove the e-mail id from the list then

select the e-mail id from the box on right hand side and click Remove.



24/29

2.White Listing

Through this link you canWhite List incoming messages from particular domain or email address. Please

Enter/ Remove e-mail address in the Enter new e-mail id section ( check white list the entire domain /

company in case you want to allow all the mails from same domain) and click on Add white list. Same willbe added and will start reflecting on the right hand side box. In case to want to remove the e-mail id from

the list then select the e-mail id from the box on right hand side and click Remove.



25/29

3. Message Filter

Through this link you canAdd / Remove the message filters (e.g. if any mail contains objectionable or

inappropriate subject (Spam, Viagra etc.) can be blocked. You can select from the drop down menu, type

the phrase and select Return or Blocked or delivered to e-mail address and click on save. Once it is savedit will start reflecting below in existing filters and you can also remove or Edit the same from there.



26/29

4. Spam Tuning

Through this link you can Control the Anti Spam Effectiveness by clicking on one of the mention radio

buttons (-4 being less aggressive and 4 being more aggressive) and click on save.

Less aggressive: Maximum numbers of mails received into your inbox and other folders according todefined e-mail message rules.

More aggressive: Maximum numbers of mails will be moved to Junk folder and you have to check yourjunk folder regularly for important mails.

Neutral: In this case the system will identify the spam mails and send them to Junk folders.



27/29

Catch All Accounts

With Catch All feature administrator can activate the catch all account. With this feature all the e-mails

which are sent to non existing e-mail address or misspelled e-mail address will be delivered to the catchall e-mail id.

Manage All A/c

Through this link you can select the alias (E-mail id) from drop down menu where you want the e-mail to

be forwarded and click on Edit.



28/29

Home

To go to the Home page you can click on the mention link.



29/29

Log Out

To protect your Admin panel you should always logout when you are finished your work.


net4 manual

Documents