G005 www.globalknowledge.com.sa training@globalknowledge.com.sa 00 966 92000 9278

Network + Support Skills

Duration: 5 Days Course Code: G005

Overview:

This five-day practical "hands-on" course is designed to produce competent network support technicians, capable of taking and passing theNetwork+ 2009 exam. This course is intended for delegates who wish to learn skills in installing, maintaining and troubleshooting local areanetworks, with a particular emphasis on core routing & switching technologies & Microsoft Client & Server technologies

Target Audience:

This course is intended for delegates who wish to take their first steps in their IT careers by learning Network concepts and prepare for theNetwork + 2009 exam.

Objectives:

Install and configure a network card Install and manage Windows NT

Define the concepts of network layers Use test equipment to troubleshoot network connectivity

Understand and implement the TCP/IP protocol

Prerequisites:

Delegates are required to meet the following prerequisites asrecommended as preparation for exam(s):

Experience of supporting end-users and PC-based systemsEquivalent knowledge and experience of PC hardware andsoftware support

G005 www.globalknowledge.com.sa training@globalknowledge.com.sa 00 966 92000 9278

Content:

Networking concepts TCP/IP fundamentals Accessing and managing resources in aline line Windows Network

Networking fundamentals, topologies, Evolution of TCP/IP linenetwork design TCP/IP addressing and subnetting Creating and managing Active DirectoryThe OSI Model IP addressing user accountsTroubleshooting network adapter problems Subnetting and special addressing Introduction to group accountsIntroduction to protocols TCP/IP installation and configuration The NTFS file system and permissionsTransport Remote access ; security Working with shared folders: Introductionprotocols Security - Firewalls and proxies Firewalls ; to printing concepts

Proxy serversNetwork cabling and devices line Monitoring and troubleshooting a Windowsline TCP/IP troubleshooting tools Server

Network communication methods Telnet, Topic C: File Transfer Protocol lineCables and connectors, Ethernet devices Introduction to server monitoringInternetworking components Identifying network operating system Troubleshooting with Event ViewerIntroduction to internetworking line Working with the Performance console

Microsoft Windows , UNIX, Linux,Introducing bridges, routers and switches Directory services Fault tolerance and disaster recoveryline Windows networking concepts line

Remote and WAN connectivity Directory services planning and System fault tolerance, Replication,Introduction to remote connectivity implementation Backup and UPSTopic B: Installing and configuring a modem Introduction to Active Directory Troubleshooting proceduresTopic C: Remote Access Service (RAS) and Troubleshooting scenariosremote access clientsTopic D: WAN connectivityTroubleshooting hardware components

Further Information:

For More information, or to book your course, please call us on 00 966 92000 9278

training@globalknowledge.com.sa

www.globalknowledge.com.sa

Global Knowledge - KSA, 393 Al-Uroubah Road, Al Worood, Riyadh 3140, Saudi Arabia