New Self Service

Check-in Concept Proof Of Concept

Version 8

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Why A New Concept ? As passenger numbers increase year on year, airports and

carriers are under growing pressure to provide quick and

easy check-in for passengers. With limited check-in

counters, carriers and airports alike must investigate new

avenues to make the passenger experience as trouble free

as possible, while keeping costs to a minimum.

The new self service check-in concept has be designed

from the ground up to solve the issues faced by airports

and carriers using common use self service. It provides a

simpler way for carriers to implement

self-service facilities, adopting a modern approach that

allows for greater flexibility for carriers and greatly

reduced costs. This concept encompasses both hardware

and software in a single configurable package that can

give carriers a tailor made solution for their specific

requirements and needs.

As an open system, standardised across multiple

platforms allowing carriers to pick and choose the best

solution for their needs. ICTS innovative SmartCheck

application does not use proprietary or private interfaces

to provide access to the platform but rather open API’s

that are available to all. To maximise the flexibility of the

platform, carriers can deploy their self service applications

seamlessly in the form of Web link on the kiosks while

interfacing with the peripherals based on AEA

specification. .

The kiosk offers full mobility, with delegated internet

access and can operate on battery power for 12 hours of

operation. .

Deployment Options - Innovative SmartCheck Application - Existing Airline Self-Service Application

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Large touchscreen display offering crystal clear, display and responsive

interaction.

Features

High performance PC equipped with multi-core processor that can

handle the heaviest of workloads.

Highest quality peripherals, such as boarding pass and bag tag printers,

from leading manufacturers.

Robust and durable chassis, built to withstand the toughest of

environments.

Designed for mobility, the kiosk can be moved with ease allowing

passengers to check-in at any location

Long lasting battery life with up to 12 hours of continuous usage and a

fast recharge rate.

Modular build allows for different peripherals to be fitted depending on

the specific needs of an airline.

Fast passenger processing times with check-in taking on average less than

a minute.

Can be integrated with any DCS or reservations systems quickly and

easily using web-services or direct API integration.

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Deployment Options

Benefits 3 touch fast passenger check-in process for passengers By streamlining the check-in process to 3 main steps, passengers can check-in quicker and easier than ever.

Fully automatic document check A crucial success factor in deploying self service applications is the ability to check passengers documents. SmartCheck includes a fully automated, fast and accurate document check as standard.

Self Service and Agent Assisted modes Supporting both passenger self service and agent assisted modes gives carriers a flexible tool to providing first class customer service.

Minimal airline IT effort required to deploy An airline need only provide access to their self service check-in web service from their DCS provider. No more integration work is required.

Option 1 - SmartCheck Application

Carriers who wish to deploy their own CUSS application need only provide the web link used to deploy their

application.

Option 2 - Existing Carrier Self Service Application

ICTS’s innovative SmartCheck simplifies the passenger check-in process by giving the passenger a clear, sim-

ple and easy to use interface that maximises the large touch screen of the podium.

The user interface is skinnable, able to meet the branding requirements of airlines.

Multiple languages are also supported as standard.

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DCS Integration SmartCheck can be integrated into any departure control system (DCS). Included with SmartCheck is a cloud

based middleware which will interface with DCS and host systems. Carriers need only provide access to their

existing self service check-in web services.

Self

Service

Kiosk

Navitaire

Amadeus Altéa

Sabre SabreSonic

Travelsky

Cloud

Middleware

Option 1 - SmartCheck Application

Carriers who wish to deploy their own CUSS application need only provide the web link used to deploy their

application.

Option 2 - Existing Carrier Self Service Application

The DCS must give access to data to perform the following list of functions.

Retrieve a list of flights for an airport / airline

combination

Retrieve a flight manifest (passenger list) for a

given flight

Retrieve a passenger booking via PNR and /

or passenger name

Perform a check-in

Issue a boarding pass

Retrieve a seat map for a given flight

Assign / change a seat for a passenger

Assign baggage to a passenger

Issue a bag tag

Update a passenger booking

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Kiosk Specifications

Dimensions

Height 109 cm

Width 50 cm

Depth 56 cm

Weight 75 kg

PC

Screen 17 inch multi-touch screen

O.S. Windows 10 Professional

CPU Quad Core, 64 bit

RAM 8GB

Networking

Wi-Fi

3G / 4G Cellular

Bluetooth

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Peripherals

Document

Scanner

Access OCR601 MkII

- Scans all ICAO 9303 compliant documents

- Auto scan detection

- RFID enabled

Boarding

Pass

Printer

Custom KPM180

- Thermal Printing at 200dpi

- Auto paper feed

- Paper jam sensor

- Low paper sensor

- Temperature sensor

- Black mark sensor

- Paper present sensor

- Paper removal sensor

- Paper cutter rated to more than 1,000,000 cuts

- Barcode support for UPC-A, UPC-E, EAN13, EAN8, CODE32,

CODE39, CODE93, CODE128, CODABAR, ITF, PDF417, DataMatrix,

QR Code and Aztec Codes.

Bag Tag

Printer

Custom KPM302

- Thermal Printing at 200dpi

- RFID enabled

- Auto paper feed

- Jam sensor

- Low paper sensor

- Temperature sensor

- Black mark sensor

- Paper present sensor

- Paper removal sensor

- Paper cutter rated to more than 1,000,000 cuts

Barcode support for UPC-A, UPC-E, EAN13, EAN8, CODE32,

CODE39, CODE93, CODE128, CODABAR and ITF

Barcode

Scanner

Access LSR116

- 1D and 2D barcode support

- Auto trigger

- Laser barcode scanner

Card

Reader

IDTech Spectrum III

- Triple track MSR

- Chip card reader

- Tamper resistant anti vandalism enclosure

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Power

A.C. Power 110 to 240V

Battery

24V

12 hours of continuous usage

6 hour recharge rate

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Guy Doron

Email : guy.doron@icts.co.uk

Phone : +44 207 874 1493

ICTS Europe Systems

1st Floor, South Block, Tavistock House

Tavistock Square

London

WC1H 9LG

Viola Wang

Email : viola.wang@icts.co.uk

Phone : +44 207 874 7576

ICTS Europe Systems

1st Floor, South Block, Tavistock House

Tavistock Square

London

WC1H 9LG

If you would like more information on the new self service check-in concept

then please contact one of the following persons.