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NGA Human Resources confidential. All rights reserved. NGA Global Payroll Payroll Means The World To Us Anita Lettink – VP Enterprise Strategy & Portfolio Gabriele Hepfer – Global Solution Architect

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Page 1: Nga- A Smarter Way to Global Payroll

NGA Human Resources confidential. All rights reserved.

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NGA Global Payroll Payroll Means The World To Us

Anita Lettink – VP Enterprise Strategy & Portfolio

Gabriele Hepfer – Global Solution Architect

Page 2: Nga- A Smarter Way to Global Payroll

15 May 2013

NGA Human Resources confidential. All rights reserved.

Agenda

● Payroll Global Payroll Overview

● Payroll Exchange Demo

● Process View - What do we cover?

● Added Value

Page 3: Nga- A Smarter Way to Global Payroll

NGA Human Resources confidential. All rights reserved.

NGA Global Payroll

“NGA Global Payroll is an end-to-end payroll outsourcing solution for multi-country workforces, combining in-country

payroll expertise with market-leading HR technology and consolidated reporting.”

• Run payroll in more than 145 countries

across the globe

• Local language support in

more than 25 languages

• Consolidated global payroll reporting

• Standardized HR processes

• Support for additional HR outsourcing

services

• Single account manager for a multi-

vendor landscape

3

Page 4: Nga- A Smarter Way to Global Payroll

NGA Human Resources confidential. All rights reserved.

Key Trends & Opportunities in Payroll

4

“Organizations have been focussing on soft issues while ignoring the potential efficiency gains in payroll, in view of compliance, reporting and analytics.”

Globalization

Service delivery

improvement

Changing compliance

regulations

Ageing technology

Manage risk

Constantly changing business environments with

acquisitions, mergers, re-organizations, mobile

workforce etc.

Take payroll seriously and adhere to SLAs, monitor

KPIs, improve accuracy & efficiency, develop effective

sourcing model, standardize policies & processes, etc.

Stay up to date with tax laws, union requirements and

corporate governance compliance

Minimal automation & standardization, limited reporting

capabilities, lack of integration, dispersed payroll

network, out of compliance, etc.

Employee over payment, unemployment claims,

government and 3rd party overpayments, fines, being

out of compliance, lack of data protection, etc.

Unify payroll

and HR data

Search for

efficiencies

Engage with

experts

Use

technology IT

to enable HR

Build a

controls

framework

Page 5: Nga- A Smarter Way to Global Payroll

NGA Human Resources confidential. All rights reserved.

What does that mean for NGA Global Payroll? Combining HR Technology & Services

Solution Components

NGA Global Payroll

Payroll Exchange

Best of Breed HRIS

World Class HR Service Center Management

Preceda Moorepay

ResourceLink

MyHRW

Compliance

Payroll & HR Outsourcing

Global Processes

Global Payroll

Network

euHReka

Page 6: Nga- A Smarter Way to Global Payroll

NGA Human Resources confidential. All rights reserved.

NGA Global Payroll enabled by the Payroll Exchange

6

“The Payroll Exchange is at the heart of NGA’s Global Payroll offering. It enables organizations to seamlessly connect NGA’s payroll delivery

capabilities in more than 145 countries to best-of breed HR systems, in order to benefit from globally compliant payroll outsourcing services.”

Connect • Payroll & HRIS partners

• Data formats

• Exchange standards

Control • Certified Packaged Integration

• Process oversight

• Unified reporting

Complement • Localization

• Data enrichment

• Payroll service enablement

Page 7: Nga- A Smarter Way to Global Payroll

NGA Human Resources confidential. All rights reserved. 7

NGA Global Payroll Offering

Enterprise and Employee Store

Document & Knowledge

Management

Payroll Exchange

Payroll Services

Managed

Comprehensive

Organizational and global

employee master data Global pay results, pay slip, …

Management and

control of integration,

data and payroll

service

Global data localized + time

& country payroll specific data

Payroll Calendar, Results

and Legal Reporting

World Class Service

Center Management NGA HR Portal | MyHRW

Run your payroll in

more than 145

countries through

NGA’s payroll network.

Outsource your payroll

processing to NGA, so

you can focus on

strategic HR matters.

Easily connect NGA’s

payroll network with one

of the certified global

HRIS platforms.

Manage your HR &

payroll data centrally

and easily access global

payroll reports thanks

to the Payroll Exchange.

Communicate with

NGA SMEs through the

integrated case

management tool.

Certified

HRIS platform

Payroll Network

in 145+ countries

Page 8: Nga- A Smarter Way to Global Payroll

NGA Human Resources confidential. All rights reserved. 8

Global Payroll Flow

Payroll solution

1. Data provided – from HRIS

Client data entry

Data approvals

Direct data interface

2. Data validated – for payroll

Validate data completeness

Validate data correctness

Identify gaps

3. Data completed – for payroll

Legal & regulatory data completed

Time, benefit, .. data completed

Data approved for processing

4. Data processed – the payroll

Calculate payroll

Verify payroll

Generate reports

5. Period end – post payroll

Payments

Pay slips

Statutory & Ad-Hoc reporting

6. Service enablement – for payroll

Process client questions

Ensure legal compliance

Global payroll reporting

HRIS

Integration middleware

Service Center Enablement (MPS, Comprehensive)

Payroll results

How Payroll Exchange Enables Global Payroll

Page 9: Nga- A Smarter Way to Global Payroll

NGA Human Resources confidential. All rights reserved.

NGA’s Global Payroll Coverage

9

Powered by NGA IP

Powered by NGA partners IP

Delivering Payroll services in 145+ countries across the globe

Page 10: Nga- A Smarter Way to Global Payroll

NGA Human Resources confidential. All rights reserved.

Payroll Exchange components….

10

Certified Packaged

Integration to certified

best-of-breed HRIS

Access to a certified

payroll network in

over 145 countries

Rich set of payroll

optimization and

Service Center

Management tools

+ +

Unified payroll outsourcing service across the globe

Page 11: Nga- A Smarter Way to Global Payroll

NGA Human Resources confidential. All rights reserved.

… enabling a Globally Connected Payroll Solution

The Payroll Exchange provides companies with robust, easy to manage and standard

integration capabilities of NGA’s payroll network and one of the certified best-of-breed

HRIS, so HR can benefit from globally compliant payroll outsourcing services.

The Payroll Exchange:

• Addresses the complexity of globally connecting your payroll platform with a best-of-breed HRIS in an

industrialized, compliant way

• Translates the complex integrations into standard operations; no need to transfer every integration

question to technical staff

• Creates a uniform payroll experience across geographies: a single user interface providing access to

globally aligned services, HR data, reporting, processing controls, …

Page 12: Nga- A Smarter Way to Global Payroll

NGA Human Resources confidential. All rights reserved.

What if an HRIS does not have a certified connector to Payroll Exchange?

• Payroll Exchange provides a platform neutral interface format: HR-XML

⇒ based on www.hropenstandards.org

• Data can easily be mapped to the HR-XML format.

• Interface and messaging infrastructure is part of the Payroll Exchange

platform.

Page 13: Nga- A Smarter Way to Global Payroll

NGA Human Resources confidential. All rights reserved.

myHRW

• Customer service

center interaction

• SLA & case

management

• Ticketing tool

• Service Delivery

reporting

• Customer

Satisfaction

Integrations

• Skillsoft

• Other third

party solutions

• …

Global Payroll Enabled by the Payroll Exchange

Enterprise Store

Unified Identity Management

Core HR

• Workday

• SF - EC

• Oracle

• euHReka

Certified Packaged

Integrations

NGA Global Payroll

Integration

Framework

NGA’s Payroll Network

Managing your payroll in 145+ countries

Docs

• Employee file

• Corporate file

• Events

Pay

• Pay slips

• Calendar

• Local data

forms

Time

• Calendar

• Time

registration

• Approvals

Reporting

• Legal

• Compliance

• Analytics

• Big Data

Payroll Exchange

Page 14: Nga- A Smarter Way to Global Payroll

14 15 May 2013

NGA Human Resources confidential. All rights reserved.

Demo

14

Page 15: Nga- A Smarter Way to Global Payroll

NGA Human Resources confidential. All rights reserved.

How does this work in real life?

Page 16: Nga- A Smarter Way to Global Payroll

NGA Human Resources confidential. All rights reserved.

Example Scenario

Electracom is a company with subsidiaries in more than 14 countries. To

manage its 15.000+ employees is sometimes quite a challenge.

Nobody knows this better than Payroll Manager Angela who are responsible for

several countries:

• USA with 1000 employees

• China with 3000 employees

• UK with 500 employees

The following scenarios describe how the NGA Global Payroll Exchange can

support the daily tasks and challenges in managing a global workforce.

Page 17: Nga- A Smarter Way to Global Payroll

17 15 May 2013

NGA Human Resources confidential. All rights reserved.

Process View - What do we cover?

Page 18: Nga- A Smarter Way to Global Payroll

NGA Human Resources confidential. All rights reserved.

Employee

HR Admin

Payroll Admin

Can display own payroll relevant documents like payslip and tax documents in the Payroll Exchange

What Roles have access to the Payroll Exchange?

Can display local payroll information in the Payroll Exchange - including the local payroll calendar, reports and posting files.

Validates the new hire and adds local payroll relevant data into the Payroll Exchange. Has access to local payroll information - including local payroll calendar, reports and posting files.

Page 19: Nga- A Smarter Way to Global Payroll

NGA Human Resources confidential. All rights reserved.

Creating a Uniform HR & Payroll Experience

✓ Globally standardized and aligned HR processes

✓ Single user interface providing the right access to each role

✓ Centralized local payroll data for all countries a company operates in

Starts

working at

the

company

Enters the

new hire

and its

personal

data in the

HRIS

Validates the

new hire and

adds local

payroll

relevant data

in the Payroll

Exchange

Can see

local payroll

information

in the

Payroll

Exchange

Run payroll,

pay

employee,

perform legal

and statutory

reporting,

finance

booking… in

the local

payroll

system

Can view

payroll

relevant

documents

like pay slips

and tax

documents

in the

Payroll

Exchange

Example – Managing the hiring process:

Employee HR Admin Payroll Admin HR Admin Employee

Page 20: Nga- A Smarter Way to Global Payroll

NGA Human Resources confidential. All rights reserved.

Starts

working at

the

company

Enters the

new hire

and its

personal

data in the

HRIS

Validates the

new hire and

adds payroll

relevant data

in the Payroll

Exchange

Can see

local payroll

information

in the

Payroll

Exchange

Run payroll,

pay

employee,

perform legal

and statutory

reporting,

finance

booking… in

the local

payroll

system

Can view

payroll

relevant

documents

like pay slips

and tax

documents

in the

Payroll

Exchange

Example – Who is doing what in the Hiring Process?

Employee HR Admin Payroll Admin HR Admin Employee

Page 21: Nga- A Smarter Way to Global Payroll

NGA Human Resources confidential. All rights reserved.

What do we cover?

• Processes that the HRIS does not support but do impact

payroll (e.g. Dutch Bicycle allowance)

• Processes with shared responsibility for data entry

(e.g. New Hire)

• Processes that fully leverage HRIS Self Service

(e.g. Change Bank Account)

Page 22: Nga- A Smarter Way to Global Payroll

NGA Human Resources confidential. All rights reserved.

What do we cover?

● Processes with shared responsibility for data entry

(e.g. New Hire)

HRIS PEX Payroll

Engine

HR Admin

global data

Payroll admin

local data

HR Admin Payroll Admin

Page 23: Nga- A Smarter Way to Global Payroll

NGA Human Resources confidential. All rights reserved.

Example Process - Hiring

Page 24: Nga- A Smarter Way to Global Payroll

NGA Human Resources confidential. All rights reserved.

Data Validation and Exception Handling

● Global data coming from HRIS + limited local data where available in

HRIS

● 3 step data validation

● Exception handling process

Payroll Exchange HRIS Payroll

Solution

Payroll

Solution

Payroll

Solution HR

XML

HR

XML

system

validates

system

validates

system

validates

employee

or manager

or admin

enters data

manager

approves*

*optional

HR admin

adds local data

Payroll Expert

corrects if needed

Employee Manager Payroll Specialist HR Admin

Page 25: Nga- A Smarter Way to Global Payroll

NGA Human Resources confidential. All rights reserved.

Example Process - Update and Correct Data - Change Bank Account

Page 26: Nga- A Smarter Way to Global Payroll

NGA Human Resources confidential. All rights reserved.

What do we cover?

● Processes that fully leverage HRIS Self Service

(e.g. Change Bank Account)

HRIS PEX

Payro

ll

Engin

e Employee

adds data

Page 27: Nga- A Smarter Way to Global Payroll

NGA Human Resources confidential. All rights reserved.

What do we cover?

● Processes that the HRIS does not support but do impact payroll

(e.g. Dutch Bicycle allowance, UK Pension Information)

MyHRW

Payro

ll

Engin

e Employee

Request

PEX

Form

Payro

ll

Engin

e HR Admin

enters allowance OR

HR Admin

enters

allowance

MyHRW

Employee

Request

Page 28: Nga- A Smarter Way to Global Payroll

NGA Human Resources confidential. All rights reserved.

What do we cover?

Page 29: Nga- A Smarter Way to Global Payroll

NGA Human Resources confidential. All rights reserved.

What do we cover?

Page 30: Nga- A Smarter Way to Global Payroll

30 15 May 2013

NGA Human Resources confidential. All rights reserved.

Added Value of Payroll Exchange

Page 31: Nga- A Smarter Way to Global Payroll

NGA Human Resources confidential. All rights reserved.

Single UI for Payroll

Page 32: Nga- A Smarter Way to Global Payroll

NGA Human Resources confidential. All rights reserved.

Efficient Interactions with MyHRW built in onal)

Page 33: Nga- A Smarter Way to Global Payroll

NGA Human Resources confidential. All rights reserved.

Built-in Employee Document Management

Page 34: Nga- A Smarter Way to Global Payroll

NGA Human Resources confidential. All rights reserved.

Built-in Corporate Document Management ⇒ one stop shop for all reports and documents

Page 35: Nga- A Smarter Way to Global Payroll

NGA Human Resources confidential. All rights reserved.

PEX Reporting And Analytics

Reporting

• Payroll reporting

• Produced by the Payroll Engine (not by PEX)

• PEX provides consolidated view

Analytics - Ad-hoc Query

• Only for payroll data

• Focused on wage types (#7 Global Wage Types)

• Jaspersoft will be used for visualization

• Currency converting mechanism will work using open standard service

Page 36: Nga- A Smarter Way to Global Payroll

NGA Human Resources confidential. All rights reserved.

AppSwitcher

Provides Unified:

• Single Sign-on

• Identity Management

• Access Management

• Authorization Management

For:

• NGA applications

• Cloud applications (optional)

• Customer applications (optional)

Page 37: Nga- A Smarter Way to Global Payroll

NGA Human Resources confidential. All rights reserved.

And mobile!

Page 38: Nga- A Smarter Way to Global Payroll

NGA Human Resources confidential. All rights reserved.

myHRW

• Customer service

center interaction

• SLA & case

management

• Ticketing tool

• Service Delivery

reporting

• Customer

Satisfaction

Integrations

• Skillsoft

• Other third

party solutions

• …

Start with the essentials in first phase and prepare for innovations

Enterprise Store

Unified Identity Management

Core HR

• Workday

• SF - EC

• Oracle

• euHReka

Certified Packaged

Integrations

NGA Global Payroll

Integration

Framework

NGA’s Payroll Network

Managing your payroll in 145+ countries

Docs

• Employee file

• Corporate file

• Events

Pay

• Pay slips

• Calendar

• Local data

forms

Time

• Calendar

• Time

registration

• Approvals

Reporting

• Legal

• Compliance

• Analytics

• Big Data

Payroll Exchange

Page 39: Nga- A Smarter Way to Global Payroll

NGA Human Resources confidential. All rights reserved.

NGA Global Payroll enabled by the Payroll Exchange

39

“The Payroll Exchange is at the heart of NGA’s Global Payroll offering. It enables organizations to seamlessly connect NGA’s payroll delivery

capabilities in more than 145 countries to best-of breed HR systems, in order to benefit from globally compliant payroll outsourcing services.”

Connect • Payroll & HRIS partners

• Data formats

• Exchange standards

Control • Certified Packaged Integration

• Process oversight

• Unified reporting

Complement • Localization

• Data enrichment

• Payroll service enablement

Page 40: Nga- A Smarter Way to Global Payroll

NGA Human Resources confidential. All rights reserved.

Expert in Multi-Country Payroll

With NGA’s Global Payroll solution, multi-national companies can rely on:

Page 41: Nga- A Smarter Way to Global Payroll

NGA Human Resources confidential. All rights reserved.

Why NGA?

41

We can help you transform your business-critical HR operations

to deliver more effective and efficient people-critical services.

In so doing, you’ll become a better employer through

smarter, more streamlined business processes —

saving money, managing employee lifecycles and

supporting an agile, globally connected organization.

Making HR Work — Better