nga- a smarter way to global payroll
DESCRIPTION
HR Tech Europe - Product DemoTRANSCRIPT
NGA Human Resources confidential. All rights reserved.
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NGA Global Payroll Payroll Means The World To Us
Anita Lettink – VP Enterprise Strategy & Portfolio
Gabriele Hepfer – Global Solution Architect
15 May 2013
NGA Human Resources confidential. All rights reserved.
Agenda
● Payroll Global Payroll Overview
● Payroll Exchange Demo
● Process View - What do we cover?
● Added Value
NGA Human Resources confidential. All rights reserved.
NGA Global Payroll
“NGA Global Payroll is an end-to-end payroll outsourcing solution for multi-country workforces, combining in-country
payroll expertise with market-leading HR technology and consolidated reporting.”
• Run payroll in more than 145 countries
across the globe
• Local language support in
more than 25 languages
• Consolidated global payroll reporting
• Standardized HR processes
• Support for additional HR outsourcing
services
• Single account manager for a multi-
vendor landscape
3
NGA Human Resources confidential. All rights reserved.
Key Trends & Opportunities in Payroll
4
“Organizations have been focussing on soft issues while ignoring the potential efficiency gains in payroll, in view of compliance, reporting and analytics.”
Globalization
Service delivery
improvement
Changing compliance
regulations
Ageing technology
Manage risk
Constantly changing business environments with
acquisitions, mergers, re-organizations, mobile
workforce etc.
Take payroll seriously and adhere to SLAs, monitor
KPIs, improve accuracy & efficiency, develop effective
sourcing model, standardize policies & processes, etc.
Stay up to date with tax laws, union requirements and
corporate governance compliance
Minimal automation & standardization, limited reporting
capabilities, lack of integration, dispersed payroll
network, out of compliance, etc.
Employee over payment, unemployment claims,
government and 3rd party overpayments, fines, being
out of compliance, lack of data protection, etc.
Unify payroll
and HR data
Search for
efficiencies
Engage with
experts
Use
technology IT
to enable HR
Build a
controls
framework
NGA Human Resources confidential. All rights reserved.
What does that mean for NGA Global Payroll? Combining HR Technology & Services
Solution Components
NGA Global Payroll
Payroll Exchange
Best of Breed HRIS
World Class HR Service Center Management
Preceda Moorepay
ResourceLink
MyHRW
Compliance
Payroll & HR Outsourcing
Global Processes
Global Payroll
Network
euHReka
NGA Human Resources confidential. All rights reserved.
NGA Global Payroll enabled by the Payroll Exchange
6
“The Payroll Exchange is at the heart of NGA’s Global Payroll offering. It enables organizations to seamlessly connect NGA’s payroll delivery
capabilities in more than 145 countries to best-of breed HR systems, in order to benefit from globally compliant payroll outsourcing services.”
Connect • Payroll & HRIS partners
• Data formats
• Exchange standards
Control • Certified Packaged Integration
• Process oversight
• Unified reporting
Complement • Localization
• Data enrichment
• Payroll service enablement
NGA Human Resources confidential. All rights reserved. 7
NGA Global Payroll Offering
Enterprise and Employee Store
Document & Knowledge
Management
Payroll Exchange
Payroll Services
Managed
Comprehensive
Organizational and global
employee master data Global pay results, pay slip, …
Management and
control of integration,
data and payroll
service
Global data localized + time
& country payroll specific data
Payroll Calendar, Results
and Legal Reporting
World Class Service
Center Management NGA HR Portal | MyHRW
Run your payroll in
more than 145
countries through
NGA’s payroll network.
Outsource your payroll
processing to NGA, so
you can focus on
strategic HR matters.
Easily connect NGA’s
payroll network with one
of the certified global
HRIS platforms.
Manage your HR &
payroll data centrally
and easily access global
payroll reports thanks
to the Payroll Exchange.
Communicate with
NGA SMEs through the
integrated case
management tool.
Certified
HRIS platform
Payroll Network
in 145+ countries
NGA Human Resources confidential. All rights reserved. 8
Global Payroll Flow
Payroll solution
1. Data provided – from HRIS
Client data entry
Data approvals
Direct data interface
2. Data validated – for payroll
Validate data completeness
Validate data correctness
Identify gaps
3. Data completed – for payroll
Legal & regulatory data completed
Time, benefit, .. data completed
Data approved for processing
4. Data processed – the payroll
Calculate payroll
Verify payroll
Generate reports
5. Period end – post payroll
Payments
Pay slips
Statutory & Ad-Hoc reporting
6. Service enablement – for payroll
Process client questions
Ensure legal compliance
Global payroll reporting
HRIS
Integration middleware
Service Center Enablement (MPS, Comprehensive)
Payroll results
How Payroll Exchange Enables Global Payroll
NGA Human Resources confidential. All rights reserved.
NGA’s Global Payroll Coverage
9
Powered by NGA IP
Powered by NGA partners IP
Delivering Payroll services in 145+ countries across the globe
NGA Human Resources confidential. All rights reserved.
Payroll Exchange components….
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Certified Packaged
Integration to certified
best-of-breed HRIS
Access to a certified
payroll network in
over 145 countries
Rich set of payroll
optimization and
Service Center
Management tools
+ +
Unified payroll outsourcing service across the globe
NGA Human Resources confidential. All rights reserved.
… enabling a Globally Connected Payroll Solution
The Payroll Exchange provides companies with robust, easy to manage and standard
integration capabilities of NGA’s payroll network and one of the certified best-of-breed
HRIS, so HR can benefit from globally compliant payroll outsourcing services.
The Payroll Exchange:
• Addresses the complexity of globally connecting your payroll platform with a best-of-breed HRIS in an
industrialized, compliant way
• Translates the complex integrations into standard operations; no need to transfer every integration
question to technical staff
• Creates a uniform payroll experience across geographies: a single user interface providing access to
globally aligned services, HR data, reporting, processing controls, …
NGA Human Resources confidential. All rights reserved.
What if an HRIS does not have a certified connector to Payroll Exchange?
• Payroll Exchange provides a platform neutral interface format: HR-XML
⇒ based on www.hropenstandards.org
• Data can easily be mapped to the HR-XML format.
• Interface and messaging infrastructure is part of the Payroll Exchange
platform.
NGA Human Resources confidential. All rights reserved.
myHRW
• Customer service
center interaction
• SLA & case
management
• Ticketing tool
• Service Delivery
reporting
• Customer
Satisfaction
Integrations
• Skillsoft
• Other third
party solutions
• …
Global Payroll Enabled by the Payroll Exchange
Enterprise Store
Unified Identity Management
Core HR
• Workday
• SF - EC
• Oracle
• euHReka
Certified Packaged
Integrations
NGA Global Payroll
Integration
Framework
NGA’s Payroll Network
Managing your payroll in 145+ countries
Docs
• Employee file
• Corporate file
• Events
Pay
• Pay slips
• Calendar
• Local data
forms
Time
• Calendar
• Time
registration
• Approvals
Reporting
• Legal
• Compliance
• Analytics
• Big Data
Payroll Exchange
14 15 May 2013
NGA Human Resources confidential. All rights reserved.
Demo
14
NGA Human Resources confidential. All rights reserved.
How does this work in real life?
NGA Human Resources confidential. All rights reserved.
Example Scenario
Electracom is a company with subsidiaries in more than 14 countries. To
manage its 15.000+ employees is sometimes quite a challenge.
Nobody knows this better than Payroll Manager Angela who are responsible for
several countries:
• USA with 1000 employees
• China with 3000 employees
• UK with 500 employees
The following scenarios describe how the NGA Global Payroll Exchange can
support the daily tasks and challenges in managing a global workforce.
17 15 May 2013
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Process View - What do we cover?
NGA Human Resources confidential. All rights reserved.
Employee
HR Admin
Payroll Admin
Can display own payroll relevant documents like payslip and tax documents in the Payroll Exchange
What Roles have access to the Payroll Exchange?
Can display local payroll information in the Payroll Exchange - including the local payroll calendar, reports and posting files.
Validates the new hire and adds local payroll relevant data into the Payroll Exchange. Has access to local payroll information - including local payroll calendar, reports and posting files.
NGA Human Resources confidential. All rights reserved.
Creating a Uniform HR & Payroll Experience
✓ Globally standardized and aligned HR processes
✓ Single user interface providing the right access to each role
✓ Centralized local payroll data for all countries a company operates in
Starts
working at
the
company
Enters the
new hire
and its
personal
data in the
HRIS
Validates the
new hire and
adds local
payroll
relevant data
in the Payroll
Exchange
Can see
local payroll
information
in the
Payroll
Exchange
Run payroll,
pay
employee,
perform legal
and statutory
reporting,
finance
booking… in
the local
payroll
system
Can view
payroll
relevant
documents
like pay slips
and tax
documents
in the
Payroll
Exchange
Example – Managing the hiring process:
Employee HR Admin Payroll Admin HR Admin Employee
NGA Human Resources confidential. All rights reserved.
Starts
working at
the
company
Enters the
new hire
and its
personal
data in the
HRIS
Validates the
new hire and
adds payroll
relevant data
in the Payroll
Exchange
Can see
local payroll
information
in the
Payroll
Exchange
Run payroll,
pay
employee,
perform legal
and statutory
reporting,
finance
booking… in
the local
payroll
system
Can view
payroll
relevant
documents
like pay slips
and tax
documents
in the
Payroll
Exchange
Example – Who is doing what in the Hiring Process?
Employee HR Admin Payroll Admin HR Admin Employee
NGA Human Resources confidential. All rights reserved.
What do we cover?
• Processes that the HRIS does not support but do impact
payroll (e.g. Dutch Bicycle allowance)
• Processes with shared responsibility for data entry
(e.g. New Hire)
• Processes that fully leverage HRIS Self Service
(e.g. Change Bank Account)
NGA Human Resources confidential. All rights reserved.
What do we cover?
● Processes with shared responsibility for data entry
(e.g. New Hire)
HRIS PEX Payroll
Engine
HR Admin
global data
Payroll admin
local data
HR Admin Payroll Admin
NGA Human Resources confidential. All rights reserved.
Example Process - Hiring
NGA Human Resources confidential. All rights reserved.
Data Validation and Exception Handling
● Global data coming from HRIS + limited local data where available in
HRIS
● 3 step data validation
● Exception handling process
Payroll Exchange HRIS Payroll
Solution
Payroll
Solution
Payroll
Solution HR
XML
HR
XML
system
validates
system
validates
system
validates
employee
or manager
or admin
enters data
manager
approves*
*optional
HR admin
adds local data
Payroll Expert
corrects if needed
Employee Manager Payroll Specialist HR Admin
NGA Human Resources confidential. All rights reserved.
Example Process - Update and Correct Data - Change Bank Account
NGA Human Resources confidential. All rights reserved.
What do we cover?
● Processes that fully leverage HRIS Self Service
(e.g. Change Bank Account)
HRIS PEX
Payro
ll
Engin
e Employee
adds data
NGA Human Resources confidential. All rights reserved.
What do we cover?
● Processes that the HRIS does not support but do impact payroll
(e.g. Dutch Bicycle allowance, UK Pension Information)
MyHRW
Payro
ll
Engin
e Employee
Request
PEX
Form
Payro
ll
Engin
e HR Admin
enters allowance OR
HR Admin
enters
allowance
MyHRW
Employee
Request
NGA Human Resources confidential. All rights reserved.
What do we cover?
NGA Human Resources confidential. All rights reserved.
What do we cover?
30 15 May 2013
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Added Value of Payroll Exchange
NGA Human Resources confidential. All rights reserved.
Single UI for Payroll
NGA Human Resources confidential. All rights reserved.
Efficient Interactions with MyHRW built in onal)
NGA Human Resources confidential. All rights reserved.
Built-in Employee Document Management
NGA Human Resources confidential. All rights reserved.
Built-in Corporate Document Management ⇒ one stop shop for all reports and documents
NGA Human Resources confidential. All rights reserved.
PEX Reporting And Analytics
Reporting
• Payroll reporting
• Produced by the Payroll Engine (not by PEX)
• PEX provides consolidated view
Analytics - Ad-hoc Query
• Only for payroll data
• Focused on wage types (#7 Global Wage Types)
• Jaspersoft will be used for visualization
• Currency converting mechanism will work using open standard service
NGA Human Resources confidential. All rights reserved.
AppSwitcher
Provides Unified:
• Single Sign-on
• Identity Management
• Access Management
• Authorization Management
For:
• NGA applications
• Cloud applications (optional)
• Customer applications (optional)
NGA Human Resources confidential. All rights reserved.
And mobile!
NGA Human Resources confidential. All rights reserved.
myHRW
• Customer service
center interaction
• SLA & case
management
• Ticketing tool
• Service Delivery
reporting
• Customer
Satisfaction
Integrations
• Skillsoft
• Other third
party solutions
• …
Start with the essentials in first phase and prepare for innovations
Enterprise Store
Unified Identity Management
Core HR
• Workday
• SF - EC
• Oracle
• euHReka
Certified Packaged
Integrations
NGA Global Payroll
Integration
Framework
NGA’s Payroll Network
Managing your payroll in 145+ countries
Docs
• Employee file
• Corporate file
• Events
Pay
• Pay slips
• Calendar
• Local data
forms
Time
• Calendar
• Time
registration
• Approvals
Reporting
• Legal
• Compliance
• Analytics
• Big Data
Payroll Exchange
NGA Human Resources confidential. All rights reserved.
NGA Global Payroll enabled by the Payroll Exchange
39
“The Payroll Exchange is at the heart of NGA’s Global Payroll offering. It enables organizations to seamlessly connect NGA’s payroll delivery
capabilities in more than 145 countries to best-of breed HR systems, in order to benefit from globally compliant payroll outsourcing services.”
Connect • Payroll & HRIS partners
• Data formats
• Exchange standards
Control • Certified Packaged Integration
• Process oversight
• Unified reporting
Complement • Localization
• Data enrichment
• Payroll service enablement
NGA Human Resources confidential. All rights reserved.
Expert in Multi-Country Payroll
With NGA’s Global Payroll solution, multi-national companies can rely on:
NGA Human Resources confidential. All rights reserved.
Why NGA?
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We can help you transform your business-critical HR operations
to deliver more effective and efficient people-critical services.
In so doing, you’ll become a better employer through
smarter, more streamlined business processes —
saving money, managing employee lifecycles and
supporting an agile, globally connected organization.
Making HR Work — Better
Thank You
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