ni 195 and performance management brian johnson director of strategic projects hugh thornton...

NI 195 AND PERFORMANCE MANAGEMENT

Brian JohnsonDirector of Strategic Projects

Hugh ThorntonStrategic Projects Manager

ENCAMS

SCOPE OF PRESENTATION

• Background to development of NI 195

• Changes from BVPI 199 to NI 195

• NI 195 and Performance Management

BACKGROUND (1)

• Lifting the Burdens Task Force – July 2006

• White Paper ‘Strong and Prosperous Communities’ October 2006

• Working Neighbourhood Areas – November 2007

BACKGROUND (2)

• Local Area Agreement Process

• Comprehensive Area Assessment – Nov 2007

• National Indicator Set (198) – Nov 2007

• Creating Strong, Safe and Prosperous Communities – Nov 2007

BACKGROUND (3)• LEQ Seminars – feedback from LAs Summer 2007

• BVPI 199 to be replaced by NI 195 and NI 196 – Sept 2007

• DCLG Consultation – Nov-Dec 2007

• DCLG Technical Guidance – Feb/March 2008

CHANGES FOR NI 195 (1)

• NI 195 will have four elements:

- Litter

- Detritus

- Graffiti

- Flyposting

• It will measure the % of sites not reaching an adequate standard.


• Intermediate Grades retained:

- important management information

- support through www.localenvironmentskills.org

• New B – Grade:

- weighting amended from 1.0 to 0.5

- recognise where standards are just a little below standard


• Housing Land Uses amended – three new classes

• High, Medium and Low Obstruction

• Based mainly on potential obstruction by on-street parked vehicles

• New definitions for Medium and Low Obstruction Housing


• Primary and Secondary Retail and Commercial Areas relabelled:

- ‘Primary’ becomes ‘Main’

- ‘Secondary’ becomes ‘Other’

• Definitions are unchanged


• Advice on margins of error associated with NI 195 at local authority level

• Advice (on separate website) by end of March 2008 on use of NI 195 for sub-district surveys

• BVPI 199 website open until April 2009


• Online database to streamline data input and analysis, and Government returns

• Support via Skills Development website – www.localenvironmentskills.org

• Briefing for Elected Members


• More emphasis on data reliability and robustness

• Importance of regular training

• Importance of quality assurance processes

• Promotion of independent/external scrutiny, and working with neighbouring LAs

HIGHER PERFORMANCE MANAGEMENT

WHY BOTHER?

• Challenges are increasingly multi-stranded:

– Local Strategic partnerships

– Local Area Agreements / Multi-Area Agreements

– Comprehensive Area Assessments

– Sustainable Communities

• All require the integrated management of social, economic and physical environmental targets

SETTING TARGETS USING NI 195 (1)

• NI 195 – some useful characteristics

• Deals with issues relevant to most people’s lives

• Grades related to customer perspective

• Reliable methods and units of measurement

• Contains spatial definitions (Standard Land Uses)

• Tells where, and how bad problems are. Supplies basic management information.

SETTING TARGETS USING NI 195 (2)

• Conversion of BV 199 to NI 195 - will be lower than BV 199

• Baseline needs to take into account three aspects:

- 2006/7 BV 199 returns

- BV 89 score

- Extended LEQSE data

• Standardised baselines being calculated for LAAs using Extended LEQSE data

BASIC PRINCIPLE OF IMPROVEMENT

Overall Distribution of Grades

020406080

100120140160180200

1 2 3 4 5

HIGH PERFORMING MADRID

How a city moved from being Europe’s dirtiestCapital to probably the cleanest

• Used LEQS derived data over 12 years

• Set phased strategy

• Set targets for each stage

• Applied the ‘Basic Principle of Improvement’

• Persevered

USE OF LEQS IN MADRID

MADRID CLEANSING STANDARDS 1991-2003All Areas

1991 1993 1994 1998 2003

Satisfactory

Poor

Unsatisfactory

THREE-STAGE IMPROVEMENT PROCESS

• STAGE 1 - Improvements Within Cleansing Contract

Managers’ Skills - Routine Monitoring - Staff Development - Right Equipment, Right Place, Right Time

• STAGE 2 - Engaging With Others

Waste & Recycling - Highways - Building Control - Police - Targeted Businesses - Targeted Community Sectors

• STAGE 3 - Renewing Infrastructure

Maintainable Designs for Highways and Open Spaces - LEQ seen as a key element of economic success

localenvironmentskills.org

Five skills challenges:

1. Systematic monitoring and management

2. Development and maintenance of effective strategy

3. Enabling tactical responsiveness through skilling and empowering frontline staff

4. Knowing your (ever-changing) customer

5. Effective communication with and engagement of your customers

VLPMF PARTNER AUTHORITIES

• LGA sponsored, ENCAMS led, many partners, incl. APSE & Cabe Space

• Allerdale – South Workington NMA

• Lancaster – Poulton NMA

• Sheffield – Walkley / Walkley Bank

• Southwark – Nunhead

ANY QUESTIONS?

[email protected]

[email protected]

ni 195 and performance management brian johnson director of strategic projects hugh thornton...

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