nic partners culture and vision 2017
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A NETWORK INTEGRATION COMPANY
#VISION #COREVALUES #CULTURECODE
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OUR VISIONNIC Partners exists to help our customers understand, implement and leverage technology in their organizations.
NIC Partners will be the leading Cisco network integration company in the SLED and Healthcare vertical marketplaces in the Southwestern United States.
Our objective is to become an employee- owned company with a revenue target of 200 million dollars with a net profit of twenty million dollars by 2022.
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One call is all it takes to see that there’s something uniquely positive about NIC Partners. We’re Southern California technology collaborators with a contractor background who keep costs under control and projects on track where other IT providers can’t.
We’re big enough to handle any challenge you have, and small enough to care. Let us make your technology work for you.
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Our Vision
Employee owned (ESOP)
200 Million
Revenue Target
Leverage technology for our
customers
Be the leading Cisco
Partner in SLED for SOCAL
Be the leading Cisco
Partner in Healthcar
e in SOCAL
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NIC Partners will be the leading Cisco network integration company in the SLED and Healthcare
vertical marketplaces in the Southwestern United States.
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With more than 17 years of experience, we’ve helped 50+ school districts identify, implement and adapt technology to fit their needs.
We’re more than equipped to provide you with a technology system that works today and won’t be obsolete tomorrow.
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When you choose NIC Partners, you gain a healthcare IT expert who understands that a special balance of partnership, knowledge, and experience is required for success.
From design to delivery and after, we make ourselves available to answer your questions, solve your problems, and help you achieve excellence.
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What makes us different?The NIC Partners culture and values govern
who we are and what we do for you.
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We model our core values.
Relentless
Customer Focused
Fair Play
These values guide our decisions,actions and service.
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We’re Relentless
In our pursuit of excellence, we strive to add value to every situation.
Every day we try to do something better than we did the day before because when our customers win, we win.
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We do the right thing.
Whether someone’s watching or not, we do what’s right
We answer calls, pick up the phone and work weekends to solve problems
We celebrate our customers’ victories
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We’re local. Our customers are family. We live in the same areas we service!
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We provide outstanding service, and our customers tell us so!
We received 4.76 out of 5 Stars on the Cisco Customer Satisfaction Rankings 8 times in a row!
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The Team• NIC Partners employees are an essential part
of the company’s success; we foster an attitude of personal ownership and are committed to employee ownership of NIC Partners by the employees.
• Employees are encouraged to “play fair”, be “relentless”, and be completely focused on “customer success and satisfaction”.
• Our management team is committed to being “on site” and engaged in projects and customer implementations as they occur, ensuring complete dedication to project and customer success.
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Accountability Chart
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Frank Spaeth, Managing Partner
• Role & ResponsibilitiesFrank’s job is to ensure that customers have a consistently outstanding experience when they partner with NIC Partners. His focus is to empower the NIC Partners staff to improve daily in their journey to excellence. He provides whatever assistance his employees need to do the right thing, every time, for NIC Partners’ clients.
• Experience and QualificationFrank has more than 35 years of management experience. He has experience in contracting, working as a Project Manager, General Manager, Vice President and Managing Partner. With a rich history of supervisory roles, Frank has amassed an impressive toolkit of business management skills that have served him well in the dynamics associated with a successful company like NIC Partners.
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Background & Company InformationNIC Partners was founded in 2007• Currently 99 Employees• Employee-owned since February 2015• Serving the Southern California market place• Cisco-centric network integrator focused on public sector/ K-12
and healthcare markets• Cisco Gold Partner since 2007, DVAR in 2009• Licensed General Contractor (B), Electrical Contractor (C-10), &
Low Voltage Contractor (C-7)
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Our people are our greatest asset and our competitive advantage.
NIC Partners is employee-owned and operated by the individuals who work here.
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We take pride in what we do.