no assumptions: a narrative for personalised, coordinated care and support in mental health

10
A guide to commissioning person- centred and coordinated care for people with mental health needs www.thinklocalactpersonal.org.uk

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A guide for NHS, local authority commissioners and service providers on how to organise person-centred and coordinated care for people with mental health needs.

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Page 1: No Assumptions: A Narrative for Personalised, Coordinated Care and Support in Mental Health

A guide to commissioning person-centred and coordinated care for people with mental health needs

www.thinklocalactpersonal.org.uk

Page 2: No Assumptions: A Narrative for Personalised, Coordinated Care and Support in Mental Health

No Assumptions is part of a package

• It complements our Making it Real programme -(which marks progress towards personalised and community-based support by local authorities and providers) http://www.thinklocalactpersonal.org.uk/Browse/mir/

• It is designed to be used alongside Narrative for Person-centred coordinated care

http://www.england.nhs.uk/wp-content/uploads/2013/05/nv-narrative-cc.pdf

www.thinklocalactpersonal.org.uk

Page 3: No Assumptions: A Narrative for Personalised, Coordinated Care and Support in Mental Health

“I statements”

No Assumptions was co-produced with people who have experience of mental illness.

They produced “I statements” which outline “what good looks like” in practice and how services can reach the NICE quality standard “People using mental health services, and their families or carers, feel optimistic that care will be effective.”

www.thinklocalactpersonal.org.uk

Page 4: No Assumptions: A Narrative for Personalised, Coordinated Care and Support in Mental Health

Practice examples

Thirty case studies

Examples of work by and with people who have protected characteristics under the Equality Act 2010.

Case studies that show integrated approaches to mental health across health, criminal justice, housing and employment.

www.thinklocalactpersonal.org.uk

Page 5: No Assumptions: A Narrative for Personalised, Coordinated Care and Support in Mental Health

Four “I statements”

www.thinklocalactpersonal.org.uk

Page 6: No Assumptions: A Narrative for Personalised, Coordinated Care and Support in Mental Health

“I can find peer support from people who understand my culture and identity”

www.thinklocalactpersonal.org.uk

Page 7: No Assumptions: A Narrative for Personalised, Coordinated Care and Support in Mental Health

“I feel safe”

www.thinklocalactpersonal.org.uk

Page 8: No Assumptions: A Narrative for Personalised, Coordinated Care and Support in Mental Health

“Peer support is equally valued alongside professional and clinical support”

www.thinklocalactpersonal.org.uk

Page 9: No Assumptions: A Narrative for Personalised, Coordinated Care and Support in Mental Health

“As far as possible I see the same staff during a crisis”

www.thinklocalactpersonal.org.uk

Page 10: No Assumptions: A Narrative for Personalised, Coordinated Care and Support in Mental Health

Download the report

NO ASSUMPTIONS: A NARRATIVE FOR PERSONALISED, COORDINATED CARE AND SUPPORT IN MENTAL HEALTHhttp://www.thinklocalactpersonal.org.uk/_library/MakingItReal/NoAssumptionsFinal27_August.pdf

THINK LOCAL ACT PERSONAL

WWW.THINKLOCALACTPERSONAL.ORG.UK

EMAIL: [email protected]

TWITTER: @TLAP1

NATIONAL VOICES

WWW.NATIONAL VOICES.ORG.UK

EMAIL [email protected]

TWITTER: @NVTWEETING

www.thinklocalactpersonal.org.uk