NO ONE KNOWSINDIA LIKE WE DO.

Trade Lane Expertise

DHL helps you make all the right moves in one of the world’s largest economies

Welcome to India

As the first international express shipping player in the Indian market, DHL understands and meets your shipping needs with ease. Our extensive network, combined with global expertise and local knowledge, gives your business a competitive edge to better serve customers. When it comes to speed, reliability and security, your specialists in international have what it takes to give your business the agility it needs in one of the world’s largest and fastest growing economies.

U.S. - INDIA Transit Times (Days)

Chicago - Mumbai/New Delhi/Chennai/Kolkata 3

San Francisco - Mumbai/New Delhi/Chennai/Kolkata 3

New York - Mumbai/New Delhi/Chennai/Kolkata 3

Miami - Mumbai 3

INDIA - U.S. Transit Times (Days)

Mumbai - Chicago/New York/San Francisco/Miami 2

New Delhi - Chicago/New York/San Francisco 2

Chennai - Chicago/New York/San Francisco 2

Kolkata - Chicago/New York/San Francisco 2

Transit Times may vary, by origin and destination postal (zip) codes, commodity type, weekday shipped, pick up time, size, weight.

AWARD-WINNING RELIABILITY.

• In 2011, DHL and Blue Dart (DHL partner) earned multiple awards at the Fifth Express Logistics & Supply Chain Conclave (ELSCC). These included:

- “ Best Express Provider of the Year-International” to DHL Express

- “ Best Air Express Provider of the Year-Domestic” to Blue Dart

- “ Innovative Logistics Company of the Year” to DHL-Blue Dart for Smart Truck

- “Lifetime Achievement Award” to DHL Express

• DHL and Blue Dart took gold in Reader’s Digest Trusted Brand 2010 Awards and have been voted, (for the fourth and fifth time respectively,) as two of India’s most trusted brands in the “Airfreight/Courier Service” category at the Annual Trusted Brands Awards 2010, organized by Reader’s Digest

• In 2010, DHL Express received the award for “Best Logistics Provider of the Year International” at the fourth Express, Logistics & Supply Chain Conclave Awards (ELSC) held in Mumbai

• DHL Express India won “Best International Service Provider” and “Best Logistics Service Provider for the Textile Segment” at Frost & Sullivan’s flagship Global Congress, the prestigious Growth Innovation and Leadership (GIL) Global 2010

• DHL received the “Custom House Agent of the Year” award at the Maritime & Logistics Awards (MALA) 2010

• DHL Express U.S. was awarded the multi-site ISO 9001:2008 certification in December 2010

SPEED WITH NO LIMITS.

• Import: DHL delivers the best overall end-to-end physical transit time for documents and non-document imports from India to the U.S. The majority of shipments from India are delivered by second business day to major cities across the U.S., including later pickup cutoffs that offer two extra hours of flexibility over any other carrier

• Export: 3 day delivery from U.S. to India with fast transit times and flexible pickup cutoffs from U.S. to key cities including Bangalore, Chennai, Mumbai, Kolkata, Delhi, Pune, Hyderabad, Ahmedabad and Coimbatore

• In 2011, DHL added a new 777 Bangalore flight that now strengthens the US-India connection even further, ensuring faster transit times and later pickup cutoffs. DHL also now offers dedicated Air Freighter flights 15 times a week that ensure increased connectivity and fast transit times. The flights are routed through the DHL Leizpig hub, the primary hub in Europe

• DHL is the only carrier to operate its own airside facility at London Heathrow, one of the world’s busiest airports. This onsite access allows direct deliveries and pickups from all aircraft and terminals that have agreements with DHL. As a result, customers enjoy optimal connectivity and consistent transit times on commercial uplifts that depart seven days a week to major cities throughout India

Mumbai/BOM

Delhi/DEL

Bangalore/BLR

Major GatewayAir HubGround Hub

Ahmadabad

Jaipur

Kolkata

Hyderabad

Cochin

Chennai/MAA

CoimbatoreTirupura

LHR

THE DHL DIFFERENCE: WHY WE’RE YOUR SPECIALISTS IN INDIA.

• DHL was the first international air express company to serve India in 1979

• With over 1,600 employees, 24 service centers and more than 400 vehicles in India, customers are fully covered

• DHL India has many firsts to its credit including India’s first door-to-door Express Import solutions; the first 24-hour customer service call center in the express industry and the first to provide tracking services in India via email, via SMS, Internet and Wireless Application Protocol (WAP) phones

• To support growth markets like India, DHL has committed $40 million in technology and infrastructure investments at its Cincinnati hub (CVG) in 2010 and 2011

• Later pickup cutoffs on documents and non-document shipments from India to the U.S. provide two extra hours of flexibility

• Airside facility right at Heathrow: outstanding connectivity and transit time reliability on 7-day-a-week flights to major cities in India

Sources: A.T. Kearney analysis, 2010, Central Intelligence Agency (CIA) World Factbook, Economic Intelligence Unit, Census Bureau, 2011

» India is the fourth-largest economy in the world (per purchasing power parity). Real GDP growth is forecast to average 6.5% a year through 2030, making India the fastest-growing economy in the world

» Exports are valued at $201 billion and include petroleum products, precious stones, machinery, iron, steel, chemicals, vehicles and apparel

» Imports are valued at $327 billion and include crude oil, precious stones, machinery, fertilizer, iron, steel and chemicals

» The U.S. is one of India’s leading markets, the bilateral trade between India and the U.S. increased by 30% in 2010, reaching $50 billion

INDIA TRADE LANE FACTS

SECURITY + CONvENIENCE = PEACE OF MIND.

• Four gateways and cargo clearance at seven airports provide maximum convenience. Entry points are Mumbai, Delhi, Chennai & Bengaluru and exit points include Kolkata, Ahmedabad, Hyderabad and Cochin. DHL is the only Express operator that has a dedicated airside facility and 24/7 custom clearance at Delhi, assuring faster clearances

• DHL Express Quality Control Centers (QCCs) in Cincinnati, Mumbai and Delhi proactively monitor shipments around the clock for enhanced shipment security

• Through its relationship with Blue Dart Express, DHL maintains a more extensive geographical reach and connectivity throughout India than any other express carrier, with over 450 DHL Blue Dart outlets covering a service area footprint of more than 27,000 destinations from 650 cities and towns in India

Note: Routes are subject to change.

For more information regarding our services between the U.S. and India, contact a DHL Representative at 1-800-CALL DHL or visit www.dhl-usa.com.

DHL Express1 800-CALL DHL1 800-225 5345www.dhl-usa.comAll services may not be available in all areas and are subject to DHL Terms and Conditions as published at www.dhl-usa.com

© 2012 DHL Express (USA), Inc. All rights reserved. 02/12 PT03501