No Wrong Door

Virginia’s ADRC Initiative for Long

Term Supports

March 2012

What’s the problem?

• Nearly 9,000 public and private organizations and Nearly 9,000 public and private organizations and agencies provide supportsagencies provide supports

• Many individuals receive supports from multiple Many individuals receive supports from multiple agenciesagencies

• Required to repeat information with each providerRequired to repeat information with each provider• Limited resources• Increased number of individuals seeking supports• Maximize efficiencies

Building a Solution through NWD/ADRC

Streamline access to information and supports

Assist with Support Coordination

Leverage technology

to gain efficiencies

Support individuals In avoiding and

leaving institutions

Strengthen Home and Community-Based

Supports

Serve multiple populations

in one system across agencies

Empower individuals to self-direct

Prevent and/or self-manage

chronic disease

NWD/ADRC Vision

• Partnering relationships• Collaborative protocols, processes and policies• Integrated referral system

• Web-based community• Complements independent living, consumer control,

and person-centered practices• Supports individuals in the environment of their

choice, regardless of where they originally seek help

NWD/ADRC Vision

• Maximize continuity of service delivery• Leverage technology• Minimize frustration and repetition of information• Eliminate duplication of effort

Communication, Referral, Information and Assistance

Benefits to the IndividualBenefits to the Individual

Encourages consideration of multiple options for HCBS during decision support process

• Supports in place faster

• Less frustration from barriers and having to repeat efforts

• Financial savings

• Greater community inclusion

Benefits to Support Providers

• Maintain autonomy and identity

• Streamline administrative processes

• Information collected by other providers can be verified and updated

• Increase time with the individual

• Document unavailable supports

Benefits to the Commonwealth• Clear picture of Aging and Disability Supports

Pinpoint gaps in supports

Detect trends for future planning

Identify aging and disability common threads

• Improves Coordination of Community-Based Supports

Prepare for increases in aging and disability populations

Provide supports for aging parents of adults with disabilities to extend independence for all

Provide community-based supports to veterans

Virginia’s No Wrong Door – A National Model

• Innovation in Technology• Spirit of Collaboration• Unique Public-Private Partnership• Preparing for the future of Long-Term Support