NOAA Enterprise Content Management

Managing Web Content with the Stellent CMS

presented by Allison Soussi-TananiFor the 2004 NOAA WebShop

Radisson Plaza-Warwick Hotel, Philadelphia, PAJuly 27, 2004

Initial Project Goals

Provide a mechanism for efficient and effective communications for internal and external customers

Provide an environment of distributed contribution and collection of documents, data, images and other media

Provide a mechanism for tracking document contribution with version control

The Evaluation Process Evaluation Criteria

Purchase a base system for less than $100k Provide collaborative capabilities Provide scalability to NOAA enterprise Provide document handling and conversion

Products Evaluated Zaplet AppMail Stellent Content Management Server and Collaboration Server Reddot Content Management Server PaperThin Common Spot Merant Collage/PVCS Vignette StoryServer Percussion Rhythmyx

The Final Selection… Easy-to-use solution for content contributors and consumers

Browser-based contribution of native files Intuitive windows folder interface with WebDAV Personalized access Content subscriptions and notifications Source content management for all content Rich library services (check-in, check-out, version control) Comprehensive and flexible security Robust source content workflow Source content full-text and metadata indexing Tight integration with Stellent Site Studio & Content Publisher for Web Content

Management and publishing 

Flexible architecture for base-of-integration 100% Java-based product J2EE support (EJB, JSP tag libraries, Java API) Web Services Support (SOAP,WSDL) Integrations with centralized security models (LDAP, Active Directory, etc.) Packaged Stellent Portal Integrations (IBM, BEA, Plumtree)

Current Architecture

Hardware Main / Production Server

2 – Intel 2.4GHz Xenon Processors; 533MHz system bus; 512K L2 Cache

4GB PC2100 DDR ECC SDRAM

8 – 146 GB Hard Drives Back-up / Development

Server 2 – Intel 2.4GHz Xenon

Processors; 533MHz system bus; 512K L2 Cache

2GB PC2100 DDR ECC SDRAM

8 – 146 GB Hard Drives

Software Content Management Server

Content Manager – Provides infrastructure for file management

Site Studio – Site development tool (designer)

Dynamic Converter – converts ~225 native file formats into xml based content

PDF Converter – on-the-fly conversion of xml content and native files into printable, accessible .pdf documents

Connection Server - aggregation and distribution of information to and from multiple destinations

Database - SQL Server 2000

Pilot Implementation

Single Server Environment

50 user license model for contribution

Unlimited consumption model

Hardware / Software administered by NOAA Research

Site development and contribution administered by LO / Program

NOAA Content Management Group

NOAA Projects Underway

Taskflow Action Tracker – ability to track, archive and report on tasks and documents through a workflow process

Planned Image Management Module – provides mechanism for

batch-loading digital images with metadata into CMS and automatically updating pages based on the metadata – currently a manual process – NOS, NMAO, NOAA Library and others

NOS / Ocean Exploration – provide CM support to a future expedition – will utilize image management module

Proposed NOAA-Wide Collaborative Project – Create a NOAA

Intranet with input and update responsibility by NFA and NOAA Lines – Would provide a business infrastructure to contribute to future NOAA projects

Current Development Projects http://intranet.oar.noaa.gov– NOAA ResearchNet intranet, serves

NOAA Research employees, contractors and internal partners

http://www.oar.hq.noaa.gov – The organizational, headquarters managed Internet site open the public, serving internal and external customers

http://cms.noaa.gov – The site supporting the NOAA CMS group – will have contribution model to support NOAA collaborative efforts

http://www.webshop.noaa.gov – supports NOAA WebShop – plans for contribution model to support NOAA input to the site, the program structure and paper submission and evaluation.

Policy & Standards: E-Government Act of 2002 TITLE II—Federal Management and Promotion of Electronic

Government Services Sec. 207. Accessibility, usability, and preservation of

government information. The Interagency Committee on Government Information (ICGI)

http://www.cio.gov/documents/ICGI.html

Web Content Standards Working Group Recommendations on Web Content Policies (Draft open for comment until 4/30)

1. Authenticity, Branding, and Timeliness of Federal Government Public Web Sites

2. Federal Web Sites Must Promote Citizen Centric Information and Services3. Federal Web Sites Must be Designated and Written to Ensure Ease 4. To Promote Seamless Government, Federal Agencies Must Seize

Opportunities to Simplify and Unify Information Across the Government5. Agencies Must Continue to Comply with Existing Federal Laws,

Regulations and Policies

CM Demonstration – NOAA ResearchNet Intranet