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Non-Verbal Communication Verbal

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Page 1: Non verbal

Non-Verbal

Communication Verbal

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Key components

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• A medium for communication that entails using cues via body language to convey message content.

• Facial expressions, body gestures, and voice intonation are forms of nonverbal communication.

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Facial expressions

Eye contact

Gestures

Posture

Voice & Vocalizations

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Kinesics body motions (blushes, shrugs, eye movement, foot-tapping, drumming fingers)

Proxemics spatial separation (in relation both the social and physical environment)

Haptics touch

Oculesics eye contact

Chronemics use of time, waiting, pausing

Olfactics smell

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Vocalics tone of voice, timbre, volume, speed

Sound Symbols grunting, mmm, er, ah, uh-huh, mumbling

Silence absence of sound (muteness, stillness, secrecy)

Adornment clothing, jewellery, hairstyle

Posture position of the body (characteristic or assumed)

Locomotion walking, running, staggering, limping

Expression frowns, grimaces, smirks, smiles, pouting

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Forms & FunctionsNod (Yes) Repeating

Shrug (I don’t know) Substituting

Scratch head, quizzical look Complementing

Tone of voice, pointing Accenting (emphasizing, stressing)

Hand raised Regulating, turn taking

Head shake Contradicting

Eye movements Deceiving

Staring/Looking down or away Dominating/Submitting

Raised fist Aggression (anger, violence)

Hand-shake Socialising

Touching, kissing Arousal

Over-adornment Boasting (bragging, arrogance)

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State all objectives and instructions clearly and where possible in positive

ways. Check for understanding.

Use a tone of voice that does not alienate students.

Be careful not to talk for too long at a stretch.

Speak respectfully to students. Establish clear routines for who is

allowed to talk, and when. Ask students to feed back to you,informally and respectfully, how you

come across when you talk.

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1. Facial Expression

Smile -Shows that the teacher: enjoying being with the

students they are relaxed they are confident Open, receptive face - eyes

open noticeably wider than usual, lips slightly apart.

expecting that an answer will be forthcoming

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2. Eye Contact

scan the room continuously. extended stare students appreciate being looked at

when they have something important to say

avoid the temptation to 'roll your eyes' if you disapprove or are frustrated by specific students’ behaviour

3. Gestures

remind students of specific routines -for example, to look at whiteboard or screen, to listen carefully, not to 'rock' on the chair etc.

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4. Posture stand 'centre stage' when you want

everyone's attention, especially at the start of a lesson - this is a powerful signal that it's your show and you're ready to start

your body language shows you take the classroom business seriously

for example, make sure students can see as well as hear you, you don't slouch in your chair at your desk and try to deliver your lecture

you look alert and interested. move around the room frequently - this tells

your students you own all the classroom space - but it also aids teacher student communication because it includes all students and your shifting proximity keeps them focused.

you look relaxed, confident, 'calm and assertive'

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5. Voice and vocalizations

Voice Breathing control exercises might also

help - often just pausing for a second or two to gather your breath and your thoughts helps establish the right tone of voice.

Vocalizations little, sometimes unconscious,

characteristics we use when communicating.

can include giggling, sighing, a nervous cough, repeated use of phrases such as, 'You know..' 'I mean..', and it might even include yawning.

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THANK YOU