noreen oliver mbe founder & chief executive officer the bac oconnor centres, staffordshire....

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NOREEN OLIVER MBE FOUNDER & CHIEF EXECUTIVE OFFICER THE BAC O’CONNOR CENTRES, STAFFORDSHIRE. CHAIR –RGUK (RECOVERY GROUP UK)

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Page 1: NOREEN OLIVER MBE FOUNDER & CHIEF EXECUTIVE OFFICER THE BAC OCONNOR CENTRES, STAFFORDSHIRE. CHAIR –RGUK (RECOVERY GROUP UK)

NOREEN OLIVER MBEFOUNDER & CHIEF EXECUTIVE OFFICER THE BAC

O’CONNOR CENTRES, STAFFORDSHIRE.CHAIR –RGUK (RECOVERY GROUP UK)

Page 2: NOREEN OLIVER MBE FOUNDER & CHIEF EXECUTIVE OFFICER THE BAC OCONNOR CENTRES, STAFFORDSHIRE. CHAIR –RGUK (RECOVERY GROUP UK)

Recovery begins the day that a service user walks through the door of any service

Recovery is an individualised journey that has many routes in and out, with many detours.

Recovery is about change, doing something different.

Page 3: NOREEN OLIVER MBE FOUNDER & CHIEF EXECUTIVE OFFICER THE BAC OCONNOR CENTRES, STAFFORDSHIRE. CHAIR –RGUK (RECOVERY GROUP UK)

Drug & alcohol services working in silos

No Integration of services

No respect of the value of Partnerships

No Collaboration

No Ownership by commissioner’s - a blank cheque

Out of County – relocate or return with no support system

Local Professionals had never seen recovery

Family – sitting outside the process

Page 4: NOREEN OLIVER MBE FOUNDER & CHIEF EXECUTIVE OFFICER THE BAC OCONNOR CENTRES, STAFFORDSHIRE. CHAIR –RGUK (RECOVERY GROUP UK)

Community Rehab built on and incorporated into the current system - across the Tiers.

Collaborators in a seamless whole systems approach, removing silos of Tiers

Sharing of resources, information and experience.

Ownership by Commissioners, GP’s, Police

Challenging the historical model of residential - choice in County -out of County

Partnerships with agencies who historically sit outside the

treatment sector.

Community ownership of the Recovery Journey

COMMUNICATION !

Page 5: NOREEN OLIVER MBE FOUNDER & CHIEF EXECUTIVE OFFICER THE BAC OCONNOR CENTRES, STAFFORDSHIRE. CHAIR –RGUK (RECOVERY GROUP UK)

A model that does not divide the treatment sector

A model that is inclusive, not exclusive A model that unites us and places the service

users aspirations at the heart of delivery A model that will enable us to move the Drug

& Alcohol debate forward – in that no-one size fits all and the Recovery Journey begins when a service user walks through any of our doors

A model that is commissioned to provide choice, promote ambition and offers equality in service provision.

Page 6: NOREEN OLIVER MBE FOUNDER & CHIEF EXECUTIVE OFFICER THE BAC OCONNOR CENTRES, STAFFORDSHIRE. CHAIR –RGUK (RECOVERY GROUP UK)

The Integrated Community Model

Page 7: NOREEN OLIVER MBE FOUNDER & CHIEF EXECUTIVE OFFICER THE BAC OCONNOR CENTRES, STAFFORDSHIRE. CHAIR –RGUK (RECOVERY GROUP UK)

Community drug team, service users, RIOT & BAC

Preparing for rehab What to expect

Immediate issues Boundaries

Goals & Aspirations Research - Preparation is key

Page 8: NOREEN OLIVER MBE FOUNDER & CHIEF EXECUTIVE OFFICER THE BAC OCONNOR CENTRES, STAFFORDSHIRE. CHAIR –RGUK (RECOVERY GROUP UK)

Medically supervised detoxification services in this unit. 4 Beds JCU – Drugs 2 Beds PBC – Alcohol Shared care – Community Drug Team, Hospital, MHU – All referral Points Daily Complimentary Therapy BBV Screening / immunisation - Addaction Physical & Mental Health Needs CMHT, Queens Hosp,, GP. Nutritional needs Care -plan – Holistic Needs Introduction to Key Therapist Riot/ Peer mentor Light Motivational Therapy / Aspirations Wrap around needs _ Housing, Debts – Trent & Dove, CAB, Debtors

Team – Specialist Doctor ( MHT & BAC) RMN & RGN’s, Support workers – input from team

Page 9: NOREEN OLIVER MBE FOUNDER & CHIEF EXECUTIVE OFFICER THE BAC OCONNOR CENTRES, STAFFORDSHIRE. CHAIR –RGUK (RECOVERY GROUP UK)

The therapy provided at the BAC O’Connor Centres is an evidence based structured programme. Therapist are BACP, Degree level or working towards a degree. Accredited Therauptic Supervisors

Structured one to one, Group Therapy, Gender groups, Art Therapy,

Educational workshops, _ Denial, responsibility, causes & effects of substance misuse, consequences, relationships

Specialised fields – Abuse, Bereavement, Family, Anger management, Gender Issues, Relationships, Assertiveness Complimentary Therapy – acupuncture, Reflexology, Relaxation, meditation, Reiki, massage

Nutrition,– in house Nutritional needs within a budget & cooking, from week 6

Physical fitness & Health – Gym Social development & Network – outside support groups, , Social

activities - 5 aside football ( RIOT)

Page 10: NOREEN OLIVER MBE FOUNDER & CHIEF EXECUTIVE OFFICER THE BAC OCONNOR CENTRES, STAFFORDSHIRE. CHAIR –RGUK (RECOVERY GROUP UK)

Weekly family therapeutic groupOne – to – one therapy

Client and family co-jointsChildren & Families

Parenting Classes – Future need highlighted by recent service users

board.

Page 11: NOREEN OLIVER MBE FOUNDER & CHIEF EXECUTIVE OFFICER THE BAC OCONNOR CENTRES, STAFFORDSHIRE. CHAIR –RGUK (RECOVERY GROUP UK)

Housing – Good Tenancy modular programme – Trent & Dove

Managing Debts- Budgeting – in House & CAB Independent Living Skills – in house & Trent & Dove Assertiveness/ Motivation _ In House Social/ Support Network – AA/NA – Ex service user’s group Nutrition/ Healthy living/ - East Staffs PCT/in House Chef Building a Structure for living in the Community CV’s Interviews – Role play - in house/Rotary Literacy & Numeracy skills, Collage, NVQ’s and

recognised qualifications – Derby/ Burton Collage Life Skills – Derby/ Burton Collage Voluntary/ Work placements- Voluntary Bureau/ YMCA/

Staffordshire County Council – Local Employers Outside activities – sport, social activities.

Page 12: NOREEN OLIVER MBE FOUNDER & CHIEF EXECUTIVE OFFICER THE BAC OCONNOR CENTRES, STAFFORDSHIRE. CHAIR –RGUK (RECOVERY GROUP UK)

Semi independent flats – 2- 6 months licence Key Deposits, Semi integration into the community Service users live independently – pay their own bill,

Electric metres, food, cooking etc Have the support of the rehabilitation unit Weekly Aftercare/ one to one’s Work placements/further Education/ voluntary work Use of facilities i.e. Gym Participation in Social activities Move on – Guaranteed move on flat. Floating Support to support individuals with the

preparation and transition into independent living in the community in with follow up in the community for 2 years

Page 13: NOREEN OLIVER MBE FOUNDER & CHIEF EXECUTIVE OFFICER THE BAC OCONNOR CENTRES, STAFFORDSHIRE. CHAIR –RGUK (RECOVERY GROUP UK)

Weekly aftercare evening programme One to One’s - when required Mutual Aid support groups Family Group RIOT

Page 14: NOREEN OLIVER MBE FOUNDER & CHIEF EXECUTIVE OFFICER THE BAC OCONNOR CENTRES, STAFFORDSHIRE. CHAIR –RGUK (RECOVERY GROUP UK)

R.I.O.T (Recovery Is Out There) R.I.O.T is a service user forum run and maintained

by service users. Its primary objectives are to provide a support service for service users, going into or having been through recovery to communicate developments in treatment to advocate abstinence and to promote this effectively at all levels, locally and nationally.

R.I.O.T works within the Community Drug & alcohol teams, DRR, Prolific, A&E, Cells, HMP and schools

50% of staff at BAC O’Connor are ex Service users who have gone onto to qualify to NVQ, Diploma or degree level.

Page 15: NOREEN OLIVER MBE FOUNDER & CHIEF EXECUTIVE OFFICER THE BAC OCONNOR CENTRES, STAFFORDSHIRE. CHAIR –RGUK (RECOVERY GROUP UK)

A Service User Cafe & training venue - providing a service to the community

A training venue - partnerships – A range of NVQ’s, & qualifications

Paid employment – 12 months A gym Complimentary Therapy Chill out quiet meeting rooms - Fellowship

meetings A social safe outlet

A community Partnership

Page 16: NOREEN OLIVER MBE FOUNDER & CHIEF EXECUTIVE OFFICER THE BAC OCONNOR CENTRES, STAFFORDSHIRE. CHAIR –RGUK (RECOVERY GROUP UK)

Providers Partnership Board -

Service User Board– Feeds into & sits on Strategic Partnership Board / JCU

Page 17: NOREEN OLIVER MBE FOUNDER & CHIEF EXECUTIVE OFFICER THE BAC OCONNOR CENTRES, STAFFORDSHIRE. CHAIR –RGUK (RECOVERY GROUP UK)

OWNERSHIP Service users

Families All Services

Commissioners The whole Community

Partnerships !

Page 18: NOREEN OLIVER MBE FOUNDER & CHIEF EXECUTIVE OFFICER THE BAC OCONNOR CENTRES, STAFFORDSHIRE. CHAIR –RGUK (RECOVERY GROUP UK)

Noreen Oliver MBEFounder & CEO

The BAC O’Connor Centres Staffordshire

[email protected]