2015 ANNUAL REPORTA FUTURE IN FOCUS

Northern Nevada HOPES is dedicated to building a healthier community by providing coordinated care and support for individual and family wellness. Our community health center combines primary care, medical specialties, behavioral health and prevention with a team of experienced professionals who are committed to high-quality care.

Dear Friend,

Just one year ago, Northern Nevada HOPES broke ground on its new three-story community wellness center. Today, after twelve months of construction and providing patient care from a temporary clinic, The Stacie Mathewson Community Wellness Center has opened its doors.

This facility marks a new chapter for HOPES as we continue to transform healthcare in our community. In northern Nevada, people face homelessness, poverty, addiction, chronic disease, and behavioral health issues at higher rates than the national average. At HOPES, we are committed to addressing these issues through team-based, patient-centered services that eliminate barriers and address the entire spectrum of a person’s wellbeing. The new building helps us take our mission of builidng a healthier community even further. Every patient at HOPES now has access to an interdisciplinary care team that fully integrates behavioral health and wellness into primary care. With dedicated clinic pods, 32 exam rooms, a pharmacy, and onsite radiology and diagnostics, the new wellness center will provide the most comprehensive and personal healthcare in northern Nevada.

Thank you to all the visionary donors who helped fund our new community wellness center. And thank you to all the community members who have made HOPES their medical home. The future of Northern Nevada HOPES was made possible because of you.

With gratitude,

Sharon ChamberlainCEONorthern Nevada HOPES

With the leadership and vision of a dedicated Board of Directors, HOPES embarked on the construction of a 38,000 square foot medical facility in 2015. Board members generously volunteer their time to guide HOPES in its mission, and more than 50% are patients at HOPES.

BOARD OF DIRECTORSDouglas Brewer, CFP - Merrill Lynch Scott Brenneke - Advanced Asset ManagementChris Bosse, CPA - Renown Health Jerome Edwards, PhD - UNRStan Shane, MD - UNR Steve Trollope - Businessman, EntrepreneurZeina Barkawi - Bank of America Karen Witherow - Northern Nevada HOPES Bill Ware - Northern Nevada HOPES Bruce Cobeen - Northern Nevada HOPESTom Durante, LCSW - Lake’s Crossing Theresa Navarro - Northern Nevada HOPES

NEW PATIENT GROWTHSince expanding into primary care in 2012, Northern Nevada HOPES has grown from serving just over 600 patients to 4,772 patients in 2015. HOPES estimates that it will serve nearly 10,000 patients by 2017.

2012 2013 2014 2015

8,000

6,000

4,000

2,000

4,772TOTAL PATIENTS

40,691 PATIENT VISITS

2,998LOW-INCOME PATIENTS

1,011EXPERIENCING HOMELESSNESS

1,539UNINSURED PATIENTS

2,545BEHAVIORAL HEALTH VISITS

44,403PRESCRIPTIONS FILLED

3,990TRANSPORTATION ASSISTANCE

2,763SYRINGE SERVICEPROGRAM PARTICIPANTS

1,595HIV TESTS

583INSURANCE ENROLLMENTS

532HEPATITIS C TESTS

In just one year, Northern Nevada HOPES provided medical and wellness services to an additional 1,350 new patients. More than half of the patients that HOPES serves are low-income and an estimated 21% are experiencing homelessness.

94% DIRECT PATIENT CARE

6% ADMINISTRATION & FUNDRAISING

PATIENT PAYER MIX44% – Medicaid

39% – Uninsured

7% – Medicare

10% – Private Insurance

2015 OPERATIONS$13,666,991 – Programs & Services

$803,809 – Admin & Fundraising

$14,470,800 – Total Expenses

As a nonprofit community health center, Northern Nevada HOPES receives funding from individual grants, program income, and private donations to provide services. With a budget of more than $14 million, 94% of expenses goes to providing direct patient care to individuals and families in need in our community.

Northern Nevada HOPES o�ers a team-based, patient centered approach to healthcare. At HOPES, every patient has access to a dedicated team of physicians, clinical sta�, pharmacists, behavioral health providers, and case managers. These interdisciplinary care teams help coordinate patient care while reducing barriers and improving health outcomes for patients.

PHARMACISTS

SERVICE EXCELLENCE NAVIGATORS

ELIGIBILITYSPECIALISTS

COMMUNITYHEALTH WORKERS

MEDICAL PROVIDERS

BEHAVIORAL HEALTH PROVIDERS

CARE COORDINATORS

NUTRITIONISTS

PATIENT-CENTERED CARE

In early 2015, HOPES broke ground on its new medical facility and began construction at its downtown Reno campus. Patient care continued with no gaps in service thanks to a temporary modular clinic located adjacent to the construction site. The $13 million medical facility took just over twelve months to build from start to finish.

DECEMBER 2014Neenan Archistruction

demolishes the old HOPES clinic to make way for the

new medical facility.

JANUARY 2015The groundbreaking

ceremony marks the start of construction, with more than 200 guests in attendance.

APRIL 2015Neenan Archistruction stays

busy year-round constructing the new medical facility from

the ground up.

AUGUST 2015The new building starts to

take shape and the exterior is almost halfway complete.

DECEMBER 2015The new HOPES sign is hung

and the final interior and electrical work begins.

FEBRUARY 2016Northern Nevada HOPES

opens the doors to its brand new medical facility on

February 1, 2016.

The Stacie Mathewson Community Wellness Center, named in honor of a generous gift of $1.9 million from local philanthropist Stacie Mathewson, opened its doors on February 1, 2016. The new community wellness center will help revitalize downtown Reno and provide a medical home to an estimated 10,000 patients by 2017.

• 32 EXAM ROOMS • RADIOLOGY AND DIAGNOSTIC LAB

• PRIMARY CARE PEDIATRIC CLINIC • FULL-SERVICE PHARMACY

• PRIMARY CARE ADULT CLINIC • CARE COORDINATION CENTER

• WELLNESS CLINIC • COMMUNITY ROOM & GARDEN

The Stacie Mathewson Community Wellness Center was made possible thanks to a passionate group of donors, including Stacie Mathewson, The Nell J. Redfield Foundation, Renown Health, The William N. Pennington Foundation, The Robert Z. Hawkins Foundation, The E.L. Cord Foundation, NV Energy, Bank of America, Dr. Reka Danko, and Western Nevada Supply. HOPES also received funding assistance through Nevada’s New Markets Tax Credit program. Thank you to everyone who contributed – because of you, we are building a healthier community.

Stacie MathewsonNell J. Redfield FoundationRenown HealthRobert Z. Hawkins FoundationE.L. Cord FoundationWilliam N. PenningtonFoundationNV EnergyBank of AmericaWestern NV SupplyDr. Reka DankoDr. Robert DalrympleDr. Ashkan Bahin-AeinDr. Thomas TruongDr. Trudy LarsonKaren Vibe & Karen GoodyScott BrennekeJerome EdwardsHealth Plan of NevadaSaint Mary's A and H InsuranceA Taste of ThaiCindy AbbottAbelow Pratt & Assoc.Lorin A'CostaThe Terry Lee Wells FoundationSuzan AlegriaDarci AllisonLynice AndersonDiana ArnoldPatty Avery

Darlene AzizisefatGeorge BakerJennifer BakerDeb BallingerZeina BarkawiDenise BeauchameAmy BeckBill BerrumAmanda BerryFreya BerryJanice BertozziAngel BeusDavid BianchiBJ's RestaurantBlack and White Ball Lisa BlouthJ BogormanStephanie BohlWilliam BolinKathleen BolotinGeorge BonariChris BosseHazel BowenNancy BowenLucille BoyleRaquel BreenDoug BrewerLesley BrownRussell BrowneBuenos GrillMarc BurgessGreg BurnsCafe at Adele's

Cafe de ThaiCampoVirginia CarrollDennis CarryJacqueline CastiglioneRochelle ChaviraChoices GroupTed CrissingerDarlene CobbeyBruce CobeenCommunity Foundation of Western NevadaLena CourtneyMichael CousonGene CreechScott CrippsBarbara CulverRichard DaltonPaul & Barbara D'anneoMelissa DaviesPaula DaviesScott DaviesEdward de CleyreIsabel DeaverJoan DemerittTricia DemerittPaul DevereuxDeborah DiefenbacherDrakulich Insurance Judith DullJane DunnMartha DurneyDorene & Ralph Egerer

Elizabeth Taylor AIDS FoundationVikki EricksonKathy EtchemendyAngie FinnertyCarol FontanaKaren FosterPeter & Alma FrancisMichael FranksPiper GalsMargaret GandyLuella GarbeMike & Cheryl GeninTrish GiomiKelley GlogovacThomas GlogowskiSam Go�Kellen GomezRichard GordonPam GraberTim GrafDavid GreenGrace GreenspanKim GristVirgenia HalicanChristy HallClaire HallPeggy HallKerry HansfordMelissa HardyLaura HarwinShannon HatawayJohn & Vikki Haven

Laura HeathKim HelmJanet HendersonJennifer HendersonGreg HerringPatricia E. HerzogGerald HestonHelene HickeyWilliam HillChristian HillerCarol HillyardDish Café & CateringTara HorneQuincy HuckabeeHudson InsuranceBetty HulseJim HulseRobert HunterKhaled HusseinIntuitJaime JaraMargarita JimenezJana JinJosh HonesUlrite JorgensonBrent KayStephanie KilroyKinsey Family Advised FundAnton KokuninCelia KupersmithSandra Landgun5 Star SaloonMike LaurbethBob LawsonAlyssa LeeMelissa LeslieCarolyn LevittKeira LewisDeborah Loesch-Gri�nCarol & Scott LoganR.A. LongcoreLos CompadresJohn LouieErnest David LuceroRon Luschan

Ron LusemanMAC AIDS FundChristine MacDonaldMarie MacDougallDon & Glenda MahinJoni MahlerJessica MahonAdrianna MahoneyAlvaro MaldonadoBrooke MarloweRebecca MarquezBrad & Karen MartinChristopher MartinJudith MathewsDavid MatthewsArren MayaJim McCormickLiana McGillBonita McGrawDebra McKeanSusan McNamazaBrad McPhersonMichelle & Kevin McRibbinVicki MejiaMen Wielding FireMike MorelMorris Burner HotelAmanda MoyaEleni MurphyMike MurrayJames NachiondoLinda NalepaTheresa NavarroDoug NesbitKimberly NicholsRebecca NicolElaine NobleNothing To It! Culinary CenterNV EnergyJerry NyiriBruche O'BrienJason OetjenTi�any OgleKeri O'Halloran

Nic OttJimmy OwenLarry PairRebecca PalmerKristi Paquette Heidi ParkerHolly ParkerHaley PassionePeg's Ham N EggsNancy PerezArika PerryMichael PetersLesley PittmanRenee PlainNancy PodewilsKasey PomerleauJessica PonceTim PuaderuJill RalstonRapscallionRoberta RathmannAndrea ReedRenee ReedReno Hash House Lisa RichesonGrant RobinsonCourtney RodarteMatias RoslesRounds BakeryJennifer RustJames SalaAshley SanfordSandra SaundersSave Mart SupermarketsBrenda SchmidtSavanna SchoesslerTracy ShaddenPaula Sha�erDr. Stan ShaneMyong ShepherdStephanie ShortChristine SilsbySilver Dollar CourtSoDo RestaurantSoroptimist Intl.

Joy SouzaSqueeze InnJoanie StosicStephanie SurSally TafoyaElizabeth TamiettiMark TaxerCody TaylorACCEPTJane AddingtonPandora AhlstromThe Flowing Tide PubThe PatioChris ThomassianHope TingleVildie TippettPeter TovarJill TrentTrudy ItalianoDavid TurnerFred TurnerTwo ChicksDr. Douglas VacekDiana Van NormanBetty Vander FordEric VincentKim WallinWalmartWashoe Pines FoundationDawn WatersRandy WatersJudy WatnesKen WatsonRosa WhisenandWhispering Vine WineWild River GrilleJohn WilsonKaren WilsonPatrick WinansMary WinkNadine WinnKaren & David WitherowClara YoungPaul ZillerNorm Azevedo

NORTHERN NEVADA HOPES | 580 W 5TH ST | RENO, NV 89503 | (775) 786-4673 | NNHOPES.ORG

N O R T H E R N N E V A D A

HOPES