8/8/2019 Notes for Listening and Qns Skills

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Notes for Listening and Qns Skills 3/3/2010

1 st Activity Intro person on ur right and an incident he/show encountered inclass.

Involves listening active listeningBarriers to communications such as inference

Practise session on active listening

Elements of active listening

Purpose- -> Focus --> Process --> Response

Active Listening is the active construction of meaning from the signals verbaland non verbal.

Listening is not an automatic response; its a mental process that demands adecision to listen

May ask Can I offer a suggestion?

Scaffolder refrain from coming in with solutions gives divergence,

Dont step in that fast, listen for reasoning, listen for gaps and help them makesthem of the gaps

Repeat key points to ensure that there is no misinterpretation

Probing and questioning play key roles in optimising active listening

- Creates attentive climate that encourages sharing

Use subtle prompts

What and how is more objectiveWhy is seen is being more judgemental

Embedded qns I am curious as to why u feel this way....

8/8/2019 Notes for Listening and Qns Skills

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8/8/2019 Notes for Listening and Qns Skills

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Closed ended questions are bad question, qns that does not promotediscussion

Ask them how they have progressed

Socratic Questioning

Practice of disciplined, rigorous, systematic process

Access validity, thoughtful dialog

Respond to all answers with a further question.

Seek to u understand the basis of what is said

Treat all claims as a link to further thoughts.

Recognise that a thought can on exist fully in a network of thoughts

Purpose

Think critically by focusing explicitly on process of thinking

Construct knowledge

Believe in developing intellectual standard rigour

Develop questions about thinking

1) Clarification

2) Probe Assumptions

3) Probe Reasons and Evidence

4) Probe View pt and perspectives

5) Probe Implications and consequences

6) Questions about questions