np dodge real estate orientation

WELCOME TOWELCOME TONP Dodge Real EstateNP Dodge Real EstateAGENT ORIENTATIONAGENT ORIENTATION

A Snapshot Look at NP DodgeA Snapshot Look at NP Dodge

The objective of our NP Dodge Agent Orientation is to provide an overview of NP Dodge Real

Estate…and to introduce you to the many facets of support, programs and professional

benefits.

HISTORYHISTORY

N.P. Dodge I and his older brother, Grenville, opened a tiny land office in Council Bluffs in 1855. Grenville went on to serve as a general in the Civil War and help found the Union Pacific Railroad. N.P. stayed in the land-sale business to build the foundation for what is now America’s oldest real estate company and one of Omaha’s signature businesses, the NP Dodge Company.

N.P. Dodge II moved the company across the river to Omaha in 1900. He devised a way to develop and sell single family lots to the average wage-earner making the dream of home ownership come true for working-class people. By 1950, there are more than 200 NP Dodge subdivisions in 103 cities throughout the United States.

HISTORYHISTORY

N.P. Dodge III, after four years in the Air Force as a World War II pilot, went on to concentrate the company’s operations in residential construction, insurance, mortgage lending, commercial and residential sales.

N.P. Dodge IV, Sandy Dodge, like his father, also served in the Air Force before taking over leadership of the company. Sandy has taken the company into property management, title services and corporate relocation as the company becomes even more firmly rooted in Omaha.

N.P. Dodge V, Nate Dodge, is president of one of the largest full service title and escrow closing companies and oversees the property management division, which maintains and leases over 4,500 apartments in a two state area.

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POLICY AND PROCEDURES MANUALPOLICY AND PROCEDURES MANUAL

I.I. THE ASSOCIATE'S RELATIONSHIP WITH NP THE ASSOCIATE'S RELATIONSHIP WITH NP DODGE DODGE COMPANYCOMPANY

II.II. PROFESSIONALISM AND WORK HABITSPROFESSIONALISM AND WORK HABITS

III.III. COMPANY SERVICES FOR ASSOCIATESCOMPANY SERVICES FOR ASSOCIATES

IV.IV. COMPANY COMMUNICATIONSCOMPANY COMMUNICATIONS

V.V. RELOCATION AND REFERRALSRELOCATION AND REFERRALS

VI.VI. AGENCY RELATIONSHIP POLICIESAGENCY RELATIONSHIP POLICIES

VII.VII. PROSPECT PROTECTIONPROSPECT PROTECTION

VIII.VIII. DISCLOSURESDISCLOSURES

IX.IX. LISTING POLICIESLISTING POLICIES

POLICY AND PROCEDURES MANUALPOLICY AND PROCEDURES MANUAL

X.X. WORKING WITH THE BUYERWORKING WITH THE BUYER

XI.XI. PRESENTING OFFERS TO PURCHASEPRESENTING OFFERS TO PURCHASE

XII.XII. OUTSIDE BROKERSOUTSIDE BROKERS

XIII.XIII. PROCESSING AND CLOSING PROCEDURESPROCESSING AND CLOSING PROCEDURES

XIV.XIV. COMMISSIONS AND COMPENSATIONCOMMISSIONS AND COMPENSATION

XV.XV. BUSINESS DISPUTES & GRIEVANCES BETWEEN BUSINESS DISPUTES & GRIEVANCES BETWEEN ASSOCIATESASSOCIATES

XVI.XVI. Appendix A - Current Commission Schedule ChartAppendix A - Current Commission Schedule Chart

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DISCOVER THE DIFFERENCEDISCOVER THE DIFFERENCE

SERVICE NETWORKSERVICE NETWORKSMSM - A complimentary membership to an - A complimentary membership to an exclusive network of pre-screened companies from across the exclusive network of pre-screened companies from across the metro area specializing in moving, home-related and home metro area specializing in moving, home-related and home improvement products and services with special offerings for you improvement products and services with special offerings for you and your clients.and your clients.

FREEDOM HOME WARRANTYFREEDOM HOME WARRANTY - This protection plan combines the - This protection plan combines the ultimate peace of mind with excellent value. NP Dodge FREEDOM ultimate peace of mind with excellent value. NP Dodge FREEDOM Home Warranty provides free seller’s coverage from the time the Home Warranty provides free seller’s coverage from the time the house is listed until the property goes under contract (pending).house is listed until the property goes under contract (pending).

RELOCATION SERVICESRELOCATION SERVICES - NP Dodge is a referring member of the - NP Dodge is a referring member of the nationwide Realty Alliance and the Employee Relocation Council nationwide Realty Alliance and the Employee Relocation Council (ERC). Known for referring thousands of buyers and sellers (ERC). Known for referring thousands of buyers and sellers nationwide.nationwide.

NP DODGE HOME SHOWNP DODGE HOME SHOW - NP Dodge can showcase your client’s - NP Dodge can showcase your client’s home to thousands of potential buyers at 10:00 a.m. Sunday on home to thousands of potential buyers at 10:00 a.m. Sunday on WOWT and 87.7 FM. It is also available at WOWT.com 24 hours WOWT and 87.7 FM. It is also available at WOWT.com 24 hours a day. The Council Bluffs Showcase of Homes broadcast on Cox a day. The Council Bluffs Showcase of Homes broadcast on Cox Channel 22 previews homes every hour on the hour, 24 hours a Channel 22 previews homes every hour on the hour, 24 hours a day.day.

PREMIER PROPERTIESPREMIER PROPERTIES - Only NP Dodge offers a premier - Only NP Dodge offers a premier marketing program designed for sellers of homes valued over marketing program designed for sellers of homes valued over $500,000 in Omaha and $350,000 outside the metro area.$500,000 in Omaha and $350,000 outside the metro area.

SALES SOLUTIONSALES SOLUTION - An exclusive interim financing package - An exclusive interim financing package provided through First National Bank to help clients purchase provided through First National Bank to help clients purchase the home of their dreams while their current home is being the home of their dreams while their current home is being marketed.marketed.

DISCOVER THE DIFFERENCEDISCOVER THE DIFFERENCE(continued)


METRO NEWSPAPERSMETRO NEWSPAPERS - NP Dodge uses the World-Herald Friday - NP Dodge uses the World-Herald Friday Home Guide and Sunday Real Estate section. The Council Home Guide and Sunday Real Estate section. The Council Bluffs Nonpareil features a display ad every Sunday. Weekly Bluffs Nonpareil features a display ad every Sunday. Weekly ads appear in the Plattsmouth Journal, Blair Enterprise, ads appear in the Plattsmouth Journal, Blair Enterprise, Fremont Tribune, Bellevue Leader, Offutt Air Pulse, Papillion Fremont Tribune, Bellevue Leader, Offutt Air Pulse, Papillion Times, Missouri Valley Times, Valley News, Plaindealer, and Times, Missouri Valley Times, Valley News, Plaindealer, and the Red Oak Express. the Red Oak Express.

BUILDER SERVICESBUILDER SERVICES - Only NP Dodge has a builder program to - Only NP Dodge has a builder program to provide buyers and builders an exclusive selection of home provide buyers and builders an exclusive selection of home sites.sites.

NEW CONSTRUCTION SERVICESNEW CONSTRUCTION SERVICES – Only NP Dodge offers a – Only NP Dodge offers a service to match new home builders with agents. NP dodge is service to match new home builders with agents. NP dodge is the only company to offer the NEW HOME SPECIALIST (NHS) the only company to offer the NEW HOME SPECIALIST (NHS) professional designation.professional designation.

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LOWE’S PROGRAMLOWE’S PROGRAM - NP Dodge offers your buyers and sellers - NP Dodge offers your buyers and sellers a 10% discount coupon for purchases from Lowe’s at any a 10% discount coupon for purchases from Lowe’s at any time plus a 25% rebate on an item designated by Lowe’s.time plus a 25% rebate on an item designated by Lowe’s.

NPDODGE.COMNPDODGE.COM - Only NP Dodge features Sunday Open - Only NP Dodge features Sunday Open Houses, Featured Properties, Luxury Homes, New Listings, Houses, Featured Properties, Luxury Homes, New Listings, NP Dodge Home Show listings, Trendgraphix, condos, My NP Dodge Home Show listings, Trendgraphix, condos, My Home Page to name a few on the internet.Home Page to name a few on the internet.

REALTOR.COMREALTOR.COM - NP Dodge provides our professionals with - NP Dodge provides our professionals with automatic publication of all listings on realtor.com and e-automatic publication of all listings on realtor.com and e-mail capability to better communicate with prospective mail capability to better communicate with prospective buyers about homes.buyers about homes.

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FULL “RESOURCE” REAL ESTATE COMPANYFULL “RESOURCE” REAL ESTATE COMPANY - NP Dodge - NP Dodge Company has seven wholly–owned subsidiaries specializing Company has seven wholly–owned subsidiaries specializing in different facets of the real estate industry. The Company in different facets of the real estate industry. The Company is proudly known as the only full resource real estate is proudly known as the only full resource real estate company serving Nebraska and Iowa. company serving Nebraska and Iowa.

TRADITIONTRADITION – Since 1855 NP Dodge has continuously served – Since 1855 NP Dodge has continuously served Omaha, Council Bluffs, surrounding metro and rural areas. Omaha, Council Bluffs, surrounding metro and rural areas. We are the oldest family owned real estate company in the We are the oldest family owned real estate company in the nation.nation.

VERSATILITYVERSATILITY - NP Dodge has more REALTORS - NP Dodge has more REALTORS®® licensed in licensed in both Iowa and Nebraska than any other brokerage.both Iowa and Nebraska than any other brokerage.

NP Dodge “Differences” help sell homes faster, NP Dodge “Differences” help sell homes faster, at a better price and with the least amount of stress!at a better price and with the least amount of stress!

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NP DODGE DIVISIONSNP DODGE DIVISIONS

RESIDENTIAL SALESNew and existing home sales.

Sales offices in Omaha, Sarpy County, Plattsmouth, Fremont and Blair, NE, Council Bluffs, Missouri Valley, Glenwood, Red Oak,

and Shenandoah, IA. 13 Offices and over 500 Sales Associates

Mike Riedmann 402.397.4900

CORPORATE RELOCATION AND CLIENT SERVICES

Manages incoming and outgoing referrals. Member broker of the

Employee Relocation Council and Patricia Carper Nelson 402.938.5064

BUILDER SERVICESProvides specialized services to builders

and sales associates for subdivision developments, marketing, and land sales.

Mark Palmer 402.951.5000

TITLE SERVICESProvides title searches, title insurance and a full menu of closing and escrow services for buyers and sellers. Offices in Omaha,

Papillion and Plattsmouth, NE.Closing over 400 transactions per month.

Sam Cooper 402.333.8100


BUSINESS BROKERSA full service business brokerage. Business

valuation, sales, mergers, acquisitions.Ray Gustafson 402.397.1984

NEI GLOBAL RELOCATION COMPANYA full service relocation

management firm moving corporate transferees and their families across the

U.S. and internationally.Randy Wilson 402.397.8486

PROPERTY MANAGEMENTManages apartments in Omaha, Lincoln,

Nebraska, Iowa. Over 4,500 apartment units under management.Nate Dodge 402.397.4900

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NAI NP DODGECOMMERCIAL & INVESTMENTCommercial sales, leasing and

management services–management portfolio 1,500,000 SF 33% Office, 33% Retail,

33% IndustrialOver 2800 mini storage units.

Jan Kratky 402.397.1178


LAND DEVELOPMENTDeveloping residential lots for Omaha’s

builders and homebuyers. Over 4300 residential lots developed

and sold in the past 19 years in 17 subdivisions.

Bill Morrison 402.398.5263

INSURANCEAn independent insurance agency that

provides business insurance, employee benefits and personal insurance coverage

for clients in the Midwest. Over 5,000 personal and more than 2,500 commercial

accounts.Rick Cooper 402.938.5008

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EDUCATION

Provides the markets best new and advanced agent education

plus REEsults Coaching™ Mark Wehner 402.255.5088

NEW CONSTRUCTION SERVICES Developing and maintaining builder/agent relationshipsMark Wehner 402.255.5088

ROSTERROSTER

WHERE can I find the company roster? Log on to the new NP Dodge Intranet at http://npdintranet and click on the Contacts button located at the top of the page.

OMAHA TITLE & ESCROWOMAHA TITLE & ESCROW

Lois Mayabb & Pam Lane – West DodgeKaren Young & Robin Young – LakesideLori Tanner & Rose Pedersen – West PacificLorrena Navarro & Jennifer Williams – Pacific HillsTracy Wescott & Diane Kempf – SarpyLisa Tavizon – OakJen English – Fremont & Missouri ValleyBeth Oloff – Blair/Washington CountySarah Shaw – Council BluffsLaura Pohlmeier, Sharon Sorensen & Kim Winter - Plattsmouth

FIRST NATIONAL BANKFIRST NATIONAL BANK

Residential Mortgage Service locations:

West Dodge/Fremont/ Blair Loan Officer

Lakeside Loan Officer

West Pacific Loan Officer

Pacific Hills Loan Officer

Sarpy/Plattsmouth/Oak Loan Officer

Council Bluffs/Missouri Valley Loan Officer

DAILY MEMODAILY MEMO

WHO writes the Daily Memo? Actually all of us. When you turn in a listing, a sale, have a closing, a price change, or deliver any other information to your administrative assistant, it will be included in the Daily Memo.

DAILY MEMODAILY MEMO

D West Dodge Office

B Council Bluffs, Glenwood & Missouri Valley

C Lakeside Office S Papillion, Bellevue & Plattsmouth

P West Pacific Office

W Blair & Tekamah

F Fremont M Pacific Hills

O Oak Street Office

WHAT does the code number represent? The first letter is the office identification:

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The middle numbers represent the sequence number for that office. For example, P105 means it is the West Pacific Office, 105th listing in the sequence. The end letter designates the type of property listed.

R Residential N New A Acreage/Farm

M Multi-Family L Lot or Land C Commercial

OPPORTUNITY TIMEOPPORTUNITY TIME

WHO can participate in “opportunity time”? Any sales associate can participate or elect not to take “opportunity time.”

WHAT is opportunity time? “Opportunity time” is a period of 2 to 2 ½ hours exclusively yours to handle all incoming phone calls or walk-ins. These callers may be inquiring about a home we have listed, perhaps would like to see a home, may want to sell their home or are calling to inquire about our services.

OPPORTUNITY TIMEOPPORTUNITY TIME

WHERE can I sign up for “opportunity time”? Ask your office receptionist to place you on the schedule. Management prepares a schedule and times are assigned in rotation with other associates.

WHEN should I be there for “opportunity time”? You are expected to be at the office prepared to take calls for your assigned time. If you cannot make your assigned “opportunity time” it is YOUR responsibility to find a substitute and notify the receptionist of this change.

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SALES MEETING & TOURSALES MEETING & TOUR

WHO should attend the sales meeting and tour? All agents that wish to stay current and up-to-date on what is happening in the real estate market. Agents who have homes listed or scheduled for tour, should certainly attend. WHAT happens at a typical sales meeting? The manager and agents share information pertaining to the office, the company and the community. Other guests are often invited to provide information that is important to us and our business. Tour of new listings often follows immediately after the office sales meeting. WHERE are these meetings held? The manager designates a place to accommodate the type of meeting that is scheduled.

PERSONAL COMMUNICATIONPERSONAL COMMUNICATION(continued)

PERSONAL COMMUNICATIONPERSONAL COMMUNICATION

WHY do I need it? Our policy is that all calls coming into our offices for you must be forwarded to you immediately. There are times when it is very important to contact you to give you information, last minute changes, canceled appointments, etc. Remember customers and clients can be very fickle. If they can’t reach you, they will go somewhere else!!!

HOW can this help me? Your availability will make your customers and clients feel that you are working only for them. Returning their phone calls may make the difference between you and another sales associate.

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BUYER AND SELLER PACKETSBUYER AND SELLER PACKETS

WHERE will I find them? They are available in your office. Each office has a designated location for these packets. The bright yellow folders are Listing packets. The blue folders are the Buyer packets.

WHEN do I need them? It is always good to have one of each packet with you at all times. You never know when it may be your lucky day when someone will grab you off the street to list their home and/or assist them in buying a new one. Being prepared is always best.

FORMSFORMS

Online at Online at

npdoffice.comnpdoffice.com

1. Click on NPDOffice Residential Sales button

2. Login with your user name & password

3. Click on any one of the headings at the top of the page for more information & forms

SIGN AND LOCK BOX POLICYSIGN AND LOCK BOX POLICY

WHO provides the lock boxes and signs? Each office maintains a supply of “For Sale” signs with your office phone number prominently displayed as well as “Open House” and “Sold” cover bags. Lock boxes are available through the Omaha Area Board of Realtors (OABR).

WHAT is the sales agent’s responsibility? It is your responsibility to provide your own name riders, directional arrows, other customized signs and electric lock boxes. All custom signs and nonstandard signs must be approved by the Marketing Department. It is important to stay consistent to support the branding of the NP Dodge name which better identifies your affiliation with NP Dodge Real Estate.

SIGN AND LOCK BOX POLICYSIGN AND LOCK BOX POLICY

WHERE should a sign be placed? Preferably the sign is placed in the most prominent location on the property. Permission should be obtained from the owners of property where you intend to place the sign. “For Sale,” directional arrows and “Open House” signs are included. Care should be taken at all times not to obstruct any view necessary for traffic flow. Signs should never be placed in the right of way next to the curb. It is city property and will result in a fine or removal.

WHEN should a lock box and sign be placed on the property? A lock box should be placed immediately upon listing a property. A sign should be placed about 24 hours after the listing date. This will allow the company time to distribute information about the property to all agents before the calls start coming in.

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PROFESSIONAL PHOTO PROGRAMPROFESSIONAL PHOTO PROGRAM

WHO should utilize this program? All sales associates and employees that may have their professional photo included in any advertising media. Having a current photo on file is essential. We want the photo you use in all your marketing to be you at your best. WHAT do I receive from the photo session? NP Dodge has partnered with Rick Billings Photography at 13132 Davenport in Omaha. A photo session includes instant viewing of your pictures, 100% satisfaction guarantee and 2-regular CDs. One CD is yours to keep and the other one is mailed to NP Dodge Marketing Department.

For an appointment call 333-5508.

PROFESSIONAL PHOTO PROGRAMPROFESSIONAL PHOTO PROGRAM

HOW much does this cost? For the NP Dodge Business Session which includes 2-regular CDs, the total cost is $58.98. A breakdown of other costs include:

Session Color or B&W Retouched Portraits $43 per unit

Business $23.20 Single Unit options of the same photo. (B&W or color).Multi-background or pose $35 1-8x10 portrait 2-5x7 photosLocation $135 4-4x5 photos 8-billfolds

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BUSINESS CARDSBUSINESS CARDS

NPDODGE.COMNPDODGE.COM

WHO has an internet site? NP Dodge has a company site. It is npdodge.com. The site showcases homes for sale and makes it easy for people to find a home to buy.

WHAT information is available to users of the Internet? The site allows prospective clients to obtain information about our extensive service area, NP Dodge services, your listings, agent information, Open Houses, New Listings, Featured Properties, TV Show, New Construction, Service Network, Market Trend Reports and other information about buying or selling property. The site displays all property for sale listed through the Great Plains MLS and Southwest Iowa MLS. New listings rotate in the upper right corner of the sub pages.

NPDODGE.COMNPDODGE.COM

WHERE do I sign up? Listings are taken directly from the MLS along with color photos. When you complete your Lip Sheet keep in mind the sections AR1, AR2 & AR3 will be the exact information appearing on the Internet to describe your listing. Make sure there is a photo of your listing at the MLS office if the property is outside the Douglas and Sarpy County area. Our site allows you to add 20 pictures for each listing and expanded description space and bullets.

WHEN can I get on the Internet? Agent Pages are provided free of charge to promote your services around the world. Complete theNP Dodge Internet Profile Information Page. This information will appear on your personal Agent Page.

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NP DODGE AGENT PERSONAL WEBSITENP DODGE AGENT PERSONAL WEBSITE

Website Form Sample of Profile Page

TRENDGRAPHIX REPORTSTRENDGRAPHIX REPORTS

Where can you find TrendGraphix? On npdoffice.com, in theAgent Tools section.

WHAT does TrendGraphix do? TrendGraphix takes real sales data from the Omaha or Council Bluffs MLS systems, and translates the statistics into graphics to show what the current trends are in the local real estate market or even for specific segments of the market over different time periods.

WHO should use TrendGraphix? All NP Dodge associates are encouraged to use TrendGraphix. It is free. No other real estate company in the metro has a comparable program. It is a major competitive advantage for you.

TRENDGRAPHIX REPORTSTRENDGRAPHIX REPORTS

HOW do I use TrendGraphix? Log into npdoffice.com, click Agent Tools from the menu at the top, and then open TrendGraphix Reports. The default graph(s) show the overall market. Use the menu on the left hand side to select the statistics by MLS, county, area, sub-area, price range, or new construction/existing housing. TrendGraphix is explained in greater detail at the npdoffice.com session of New Agent Training.

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WHY should you use TrendGraphix? Designed to paint an easy to understand picture of what is happening in the market to assist you when explaining your reasoning on pricing or timing to a client. A picture can be worth a thousand words. If used properly it an help set you apart from your competitors.

NPDOFFICE.COMNPDOFFICE.COM

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WHO has access to npdoffice? All NP Dodge sales associates and employees have access to npdoffice.com, 24 hours a day, 7 days a week.

WHAT is npdoffice? This website is a virtual office providing valuable information about the company, policies and programs. You can access all forms and contracts for both Nebraska and Iowa as well as all advertising forms from the Marketing Department as well as other valuable information.

WHERE do I find npdoffice? It is available through the internet. Just link to www.npdoffice.com.

NPDOFFICE.COMNPDOFFICE.COM

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WHEN can I start using npdoffice? As soon as you have completed all your paperwork, a user ID and password will be created for you to have access to npdoffice.

WHY should I use npdoffice? This is your personal office and complete set of tools at your fingertips. At any time, you can access the information you need and print forms from any computer at home or in the sales office.

HOW much does this cost? There is no charge to have access to this virtual office. NP Dodge believes this website is essential for our sales associates to conduct business and to keep us on the cutting edge of the real estate industry.

EMAIL & COMPUTERSEMAIL & COMPUTERS

WHO has an email address at the NP Dodge Offices? NP Dodge provides an email address to everyone. The address is <first name initial> <last name>@ npdodge.com. All emails to you will be routed to your personal mail box in the company email system.

WHAT will it cost? The company email box is provided as a part of your monthly marketing fee. Your email box is web based making it accessible from anywhere you have internet access. This allows you to retrieve your mail at the office, home or any other remote location 24 hours a day/7 days a week.

EMAIL & COMPUTERSEMAIL & COMPUTERS

WHERE are the email boxes located? Each office has a NP Dodge computer set-up with the NP Dodge suite of programs that is available to all agents for email access and other computer needs. Currently the computers are loaded with the following software:

Windows Paragon 4 Internet Access Microsoft Office (Word, Publisher, Excel and Power Point) CMA Plus

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COMPANY STORECOMPANY STORE

WHO can use the “company store”? Anyone who wants to market himself/herself or would like to give a gift to a customer, friend or relative.

WHAT is the NP Dodge “company store”? A place where you can purchase and order NP Dodge “logo” items. We have shirts, novelties, etc.

WHERE is the store located? The store is located at 8701 West Dodge Road, Suite 300. In addition, Lee Legenhausen (639.5235) will visit your office for special orders.

COMPANY STORECOMPANY STORE

HOW can I get started? Easy. Contact Alice at the Corporate office at (402) 398-5233.

WHY use NP Dodge brand merchandise? Specialty advertising products are a great personal promotional vehicle. It is an affordable way to keep your name in front of your clients and customers.

WHEN should I order merchandise? Some items we stock, such as key chains, hats & shirts. These items can be ordered from Alice Lawrence at (402) 397-4900.

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BUILDER SERVICESBUILDER SERVICES

WHO can use the Builder Services Department? All NP Dodge sales associates and their builders. WHAT does this department provide for builders and sales associates? Builder Services makes available lots throughout the metro area. We offer price lists, plat maps, covenants, and general consulting to support your business. Our team also handles your HomeSite closings. In addition, SpecCheck, a list of new construction homes for sale, is exclusively e-mailed to NP Dodge sales associates and builders. All this and more is free to you as NP Dodge sales associates.

WHERE are the HomeSites located? Throughout the Metro Omaha area. Builder Services is continually working to bring new communities on-line. We also help with those hard to find HomeSites you have been looking for.

BUILDER SERVICESBUILDER SERVICES

WHEN are the HomeSites available? Visit us 24/7 at our website

LotsOmaha.com. WHY do we have Builder Services? New construction is fundamental to the real estate business. By having a full time staff focusing on the builder/agent relationship and new communities, NP Dodge is helping to “build” your business. HOW can I contact the Builder Services department? Call Builder Services at 951-5000. Their office is located at 17809 Pacific Street.

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LotsOmaha.com

RESOURCE GUIDERESOURCE GUIDE

CUSTOMERS FOR LIFE • Exclusive mailing program

• Mail to your center of influence monthly or quarterly at a low cost• Clients will value your work and refer you or use your services in the future

GIFT CERTIFICATE PROGRAMGIFT CERTIFICATE PROGRAM

•4 Collections available starting at $37•Collections can be viewed on npdoffice.com•What does my client receive?•Call in order to Omaha Steaks.

LOWE’S PROGRAM FOR REALTORSLOWE’S PROGRAM FOR REALTORS

•Automatic Agent Enrollment•Automatic Buyer and Seller Enrollment•Postcards with Discounts•Gift Cards

•Realtor Rebates•HGTV Email

SERVICE NETWORKSERVICE NETWORK

•NP Dodge Network of Preferred Vendors•Pre-screening of Vendors•Trusted•Licensed and Insured•Email Promotions•Savings•Easy to use•Vendor Category List on npdoffice.com

NP DODGE FREEDOM HOME WARRANTYNP DODGE FREEDOM HOME WARRANTY

•Exclusive & Best Warranty in Town•Complimentary Listing Coverage

•FREE…NO OBLIGATION.•Buyers Coverage•Cost•Client Care Center•NP Dodge Rep-Carolyn Cook

PRINTDEPARTMENT.COMPRINTDEPARTMENT.COM

•Online Customized Digital Marketing Materials

•Convenient solution for producing and mailing your own marketing items

•Found on npdoffice.com under Residential Sales Information tab, just click on Postcard and Flyer Resource and you’re there

JUST LISTED/JUST SOLDJUST LISTED/JUST SOLD

•Automated Postcard Program•Administered by your office administrative assistant•25 to 50 Just Listed and Just Sold postcards sent to addresses surrounding that property•Reply cards attached•Report of prospects your cards were mailed to.•Cost is $0.67 per postcard•Exclusions: relistings, new construction, commercial and multi-dwellings

OMAHA WORLD-HERALDOMAHA WORLD-HERALD

•Sunday back page of the Real Estate Section•Ad includes full color picture of property, headline, address, remarks, price, agent photo and phone

number•Published in price order (highest to lowest)•If photo is unavailable on website, please email one to [email protected]•Forms are entered online at npdoffice.com. Find tab under Agent Tools •Current rate: $100 per ad with contract•$125 per ad without contract•Deadline: Fridays through Tuesdays at NOON

Featured Properties

OMAHA WORLD-HERALD OMAHA WORLD-HERALD

•Sunday back page of the Real Estate Section•Ad includes full color picture of property, address, one line remark, price, agent name and phone

number•Published in price order (highest to lowest)•If photo is unavailable on website, please email one to [email protected]•Forms are entered online at npdoffice.com. Find tab under Agent Tools•Free to conventional agents for the first time a new listing is published

•Current rate: $60 per ad (repeats and 100% agents)•Deadline: Fridays through Tuesdays at NOON

New Listings

OMAHA WORLD-HERALDOMAHA WORLD-HERALD

•Sunday back page of the Real Estate Section•One line ad including open house time, address, number of bedrooms, home price, style of home, agent name and phone number

•Entered online at www.npdoffice.com•Input site is available •No charge for two open house per month for conventional agent•No charge for online open house ads

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Sunday Open Houses

OMAHA WORLD-HERALD OMAHA WORLD-HERALD

•Interior pages of the Real Estate Section•Ads are placed through the Marketing Department•Forms are faxed to the Marketing Department•No proof available for this type of ad•Ad options: Ad online at Omaha.com•Deadline: Wednesday before 2 pm or 2 days prior to publication

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In Columns

NONPAREIL ADVERTISING POLICYNONPAREIL ADVERTISING POLICY

NONPAREILThe Daily

•For Iowa, Fremont, Blair, and Plattsmouth newspaper advertising you would contact that local NP Dodge office

•Check with the administrative assistant in that office for submittal of ads and deadlines

PREMIER PROPERTIES PROGRAMPREMIER PROPERTIES PROGRAM

•A special NP Dodge program designed to help sell luxury properties with value-added marketing

•Luxury properties listed for $500,000 or more in the Omaha metro area (this includes some areas of Sarpy County) and $350,000 or more (minus the land) for properties outside of the metro area

•Featured on npdodge.com under luxury properties tab, Omaha Magazine ad, full color brochures, Sunday World-Herald back page as space allows

BUS BENCH PROGRAMBUS BENCH PROGRAM

•Over 100 NP Dodge bus benches throughout the Omaha metro area•The JoDon’s company handles all the bus benches forNP Dodge

•Minimum 6 month commitment •Current cost: $34.45 per month•One time $70 production cost for standard format and photo setup

•Backs of benches, snipes and added artwork are available for additional charges

•Billed on your monthly billing statement from NP Dodge•Turn around time is approximately 14 days.•Contact Janet or Mike at JoDon’s, 292-2933, for availability and setup

Corporate Relocation & Client Corporate Relocation & Client ServicesServices

Trish Nelson

– Relocation Director

– Associate Broker

•Responsible for daily operations of the Department

•Corporate Inventory Property Management•938-5064•[email protected]

Mary Sindelar

– Client Services Manager

– Licensed Realtor

•Outgoing Referrals

•Internet & Website Leads Management•255-5099•[email protected]

Pat Morford

– Relocation Services Manager

– Associate Broker

•Responsible for incoming referrals

•Relocation Packets & CDs

•938-5061•[email protected]

Outgoing ReferralsOutgoing Referrals• Individuals or families moving outside the NP Dodge Individuals or families moving outside the NP Dodge

Service AreaService Area• Send an outgoing referral ~ get a check!Send an outgoing referral ~ get a check!• Call your referral to Mary Sindelar at Call your referral to Mary Sindelar at • 255-5099.255-5099.• Follow up with a written form inter-officed or faxed Follow up with a written form inter-officed or faxed

to Mary Sindelar at 938-5080.to Mary Sindelar at 938-5080.


Incoming ReferralsIncoming Referrals

- Individuals or families relocating to the - Individuals or families relocating to the metro area from outside the NP Dodge metro area from outside the NP Dodge Service AreaService Area

• Corporate RelocationsCorporate Relocations• Job OpportunitiesJob Opportunities• Lifestyle ChangeLifestyle Change• Leads from other BrokeragesLeads from other Brokerages• Managed by Pat MorfordManaged by Pat Morford



•Schedule My Showings

•CMA Requests

•Website Phone Calls

•“Contact Us”

•[email protected]

•Managed by Mary Sindelar

Incoming Referrals

-Website Leads


•Member of ERC (Employee Relocation Council)

•Premier global professional membership association for workforce mobility in DC, Brussels, and Shanghai

•Current membership includes 13,000 professionals

•Member of Realty Alliance

•A network of North America’s elite residential real estate firms

•Members serve most every major market on the continent

•Servicing over 20 countries & 15,000 communities

MORE BUYERS FOR YOUR SELLERS!!

Agent EducationAgent Education

New Agent Education New Agent Education – FREE…Weekly sessions– FREE…Weekly sessions TechnologyTechnology – Classroom, Office and Personal Training – Classroom, Office and Personal Training

and Supportand Support MentorMentor – Experienced Agents helping you learn and – Experienced Agents helping you learn and

build your businessbuild your business Personal CoachingPersonal Coaching – Office level, Companywide and – Office level, Companywide and

REEsults CoachingREEsults Coaching™™ National ProgramsNational Programs – Top National Speakers/Programs – Top National Speakers/Programs

Last…but not least…Last…but not least…

Welcome to Welcome to

NP Dodge Real NP Dodge Real Estate!Estate!

Welcome to Welcome to

NP Dodge Real NP Dodge Real Estate!Estate!