npc 2014 north - from thought to action - sachin kelkar, intel software and services group

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Presentation by Sachin Kelkar, Head - Scale Software Programs for Asia Pacific, Intel Software and Services Group at NASSCOM Product Conclave 2014 - North.

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Page 1: NPC 2014 North - From thought to action - Sachin Kelkar, Intel Software and Services Group
Page 2: NPC 2014 North - From thought to action - Sachin Kelkar, Intel Software and Services Group

Sachin.kelkar@ Intel@sachinkelkar

FROM THOUGHT TO ACTION

Page 3: NPC 2014 North - From thought to action - Sachin Kelkar, Intel Software and Services Group

Today you will…

• Learn what “design thinking” is• Learn how it has been successfully used in various industries• Learn to put D Thinking in Practice

Intel Confidential

Page 4: NPC 2014 North - From thought to action - Sachin Kelkar, Intel Software and Services Group
Page 5: NPC 2014 North - From thought to action - Sachin Kelkar, Intel Software and Services Group
Page 6: NPC 2014 North - From thought to action - Sachin Kelkar, Intel Software and Services Group

Intel Confidential

Page 7: NPC 2014 North - From thought to action - Sachin Kelkar, Intel Software and Services Group

Intel Confidential

..design thinking..‘a human centered, creative, iterative and

practical approach to finding the best ideasand ultimate solutions’

Page 8: NPC 2014 North - From thought to action - Sachin Kelkar, Intel Software and Services Group
Page 9: NPC 2014 North - From thought to action - Sachin Kelkar, Intel Software and Services Group

Source: Stanford University d.school, Creative Common License

Flare

Focus

Build to Learn, Create and Iterate

Intel Confidential

Page 10: NPC 2014 North - From thought to action - Sachin Kelkar, Intel Software and Services Group

Examples

Page 11: NPC 2014 North - From thought to action - Sachin Kelkar, Intel Software and Services Group

Intel Confidential

Jane Chen

Nagunand Murty

Razmig Hovaghimian

Linus Liang

Rahul Panicker

Page 12: NPC 2014 North - From thought to action - Sachin Kelkar, Intel Software and Services Group

Intel Confidential

20,000,000Premature &

Low Birth Weight Babies

Page 13: NPC 2014 North - From thought to action - Sachin Kelkar, Intel Software and Services Group

Intel Confidential 13$25,000

Page 14: NPC 2014 North - From thought to action - Sachin Kelkar, Intel Software and Services Group

User Empathy & “Aha” moments.Intel Confidential

Page 15: NPC 2014 North - From thought to action - Sachin Kelkar, Intel Software and Services Group

Intel Confidential

Ideation and low resolution prototypes

Test & Iteration

Page 16: NPC 2014 North - From thought to action - Sachin Kelkar, Intel Software and Services Group

Intel Confidential

The EMBRACE Infant Warmer

Less than 1% the cost Thousands of lives saved

Page 17: NPC 2014 North - From thought to action - Sachin Kelkar, Intel Software and Services Group

Intel Confidential

Akshay KothariAnkit Gupta

“Let’s build an

app!”

Page 18: NPC 2014 North - From thought to action - Sachin Kelkar, Intel Software and Services Group

Apple’s App Store “Hall of Fame”TIME magazine top 50 iPhone app

Intel Confidential

Page 19: NPC 2014 North - From thought to action - Sachin Kelkar, Intel Software and Services Group

Doug Dietz , innovation architect, GE Healthcared.thinking coach @ Stanford

Intel Confidential

Page 20: NPC 2014 North - From thought to action - Sachin Kelkar, Intel Software and Services Group

Fantastic technology

Intel Confidential

Page 21: NPC 2014 North - From thought to action - Sachin Kelkar, Intel Software and Services Group

Fantastic technology

Intel Confidential

But more than 80% of children must be sedated before use.

Page 22: NPC 2014 North - From thought to action - Sachin Kelkar, Intel Software and Services Group

Intel Confidential

Studied users. Prototyped and iterated.

Page 23: NPC 2014 North - From thought to action - Sachin Kelkar, Intel Software and Services Group

Intel Confidential

Page 24: NPC 2014 North - From thought to action - Sachin Kelkar, Intel Software and Services Group

Now..Less than 10% of children are sedated

New problem: Kids want to do it again !*http://www.cnn.com/2012/07/15/opinion/kelley-creativity/index.html

Page 25: NPC 2014 North - From thought to action - Sachin Kelkar, Intel Software and Services Group

Empathize Ideate

Prototype

Test

Define

17 Focus Areas Investigated2600+ Ideas Generated70+ Usages Validated

6+ PoC/Apps Developed3+ Patent Disclosures Filed

Intel Confidential

Design Thinking @ our group

Page 26: NPC 2014 North - From thought to action - Sachin Kelkar, Intel Software and Services Group

User-Focused App Innovation

Intel Confidential

Page 27: NPC 2014 North - From thought to action - Sachin Kelkar, Intel Software and Services Group

Source: Stanford University. Creative Common License, Attribution-NonCommercial-ShareAlike 3.0 Unported.

Flare

Focus

d.thinking tools

Be more human centered. Understand

user’s needs

Prototype everything!

Test early. Test often

Collaborate. Innovation is a team sport

Have a bias toward action

Page 28: NPC 2014 North - From thought to action - Sachin Kelkar, Intel Software and Services Group

Intel Confidential 28

Take-aways

• Identify who your user is. Talk with them.• Establish a problem statement worth solving• Step away from powerpoint. Generate ideas

in collaborative group settings• Be like Edison: Prototype cheaply, quickly,

and often• Test your ideas early with users and iterate

Page 29: NPC 2014 North - From thought to action - Sachin Kelkar, Intel Software and Services Group

Additional Design Thinking resourcesThere are many books and videos available for anyone who wishes to learn more about Design Thinking. Below are a few pointers to get you started, but we encourage you to explore on your own to find out what’s out there.

Stanford’s d.school:• Stanford’s “Virtual Crash Course in Design Thinking”: http://dschool.stanford.edu/dgift/

 (includes participant and facilitator guide for the gift giving exercise)

Books:• Designing for Growth: A Design Thinking Toolkit for Managers, by Jeanne Liedtka & Tim

Ogilvie• The Design of Business: Why Design Thinking is the Next Competitive Advantage by Roger

L. Martin• Change by Design: How Design Thinking Transforms Organizations and Inspires

Innovation by Tim Brown

TED Talks (Google TED Talk, speaker’s name, and name of video)• Tim Brown, “A Call for Design Thinking”• Doug Dietz, “Transforming Healthcare for Children and Their Families”• Jane Chen, “Jane Chen: A warm embrace that saves lives”

Page 30: NPC 2014 North - From thought to action - Sachin Kelkar, Intel Software and Services Group