npc 2014 north - from thought to action - sachin kelkar, intel software and services group
DESCRIPTION
Presentation by Sachin Kelkar, Head - Scale Software Programs for Asia Pacific, Intel Software and Services Group at NASSCOM Product Conclave 2014 - North.TRANSCRIPT
Sachin.kelkar@ Intel@sachinkelkar
FROM THOUGHT TO ACTION
Today you will…
• Learn what “design thinking” is• Learn how it has been successfully used in various industries• Learn to put D Thinking in Practice
Intel Confidential
Intel Confidential
Intel Confidential
..design thinking..‘a human centered, creative, iterative and
practical approach to finding the best ideasand ultimate solutions’
Source: Stanford University d.school, Creative Common License
Flare
Focus
Build to Learn, Create and Iterate
Intel Confidential
Examples
Intel Confidential
Jane Chen
Nagunand Murty
Razmig Hovaghimian
Linus Liang
Rahul Panicker
Intel Confidential
20,000,000Premature &
Low Birth Weight Babies
Intel Confidential 13$25,000
User Empathy & “Aha” moments.Intel Confidential
Intel Confidential
Ideation and low resolution prototypes
Test & Iteration
Intel Confidential
The EMBRACE Infant Warmer
Less than 1% the cost Thousands of lives saved
Intel Confidential
Akshay KothariAnkit Gupta
“Let’s build an
app!”
Apple’s App Store “Hall of Fame”TIME magazine top 50 iPhone app
Intel Confidential
Doug Dietz , innovation architect, GE Healthcared.thinking coach @ Stanford
Intel Confidential
Fantastic technology
Intel Confidential
Fantastic technology
Intel Confidential
But more than 80% of children must be sedated before use.
Intel Confidential
Studied users. Prototyped and iterated.
Intel Confidential
Now..Less than 10% of children are sedated
New problem: Kids want to do it again !*http://www.cnn.com/2012/07/15/opinion/kelley-creativity/index.html
Empathize Ideate
Prototype
Test
Define
17 Focus Areas Investigated2600+ Ideas Generated70+ Usages Validated
6+ PoC/Apps Developed3+ Patent Disclosures Filed
Intel Confidential
Design Thinking @ our group
User-Focused App Innovation
Intel Confidential
Source: Stanford University. Creative Common License, Attribution-NonCommercial-ShareAlike 3.0 Unported.
Flare
Focus
d.thinking tools
Be more human centered. Understand
user’s needs
Prototype everything!
Test early. Test often
Collaborate. Innovation is a team sport
Have a bias toward action
Intel Confidential 28
Take-aways
• Identify who your user is. Talk with them.• Establish a problem statement worth solving• Step away from powerpoint. Generate ideas
in collaborative group settings• Be like Edison: Prototype cheaply, quickly,
and often• Test your ideas early with users and iterate
Additional Design Thinking resourcesThere are many books and videos available for anyone who wishes to learn more about Design Thinking. Below are a few pointers to get you started, but we encourage you to explore on your own to find out what’s out there.
Stanford’s d.school:• Stanford’s “Virtual Crash Course in Design Thinking”: http://dschool.stanford.edu/dgift/
(includes participant and facilitator guide for the gift giving exercise)
Books:• Designing for Growth: A Design Thinking Toolkit for Managers, by Jeanne Liedtka & Tim
Ogilvie• The Design of Business: Why Design Thinking is the Next Competitive Advantage by Roger
L. Martin• Change by Design: How Design Thinking Transforms Organizations and Inspires
Innovation by Tim Brown
TED Talks (Google TED Talk, speaker’s name, and name of video)• Tim Brown, “A Call for Design Thinking”• Doug Dietz, “Transforming Healthcare for Children and Their Families”• Jane Chen, “Jane Chen: A warm embrace that saves lives”