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Workspace ONE Our Journey

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Page 1: NUS IT WS1 Briefing v4 · Mobile App Publishing Integrate to WS1 Access Conditional access, such as Mobile SSO AppConfig Custom Package iOS .ipa file Mobile provisioning profile APNs

Workspace ONEOur Journey

Page 2: NUS IT WS1 Briefing v4 · Mobile App Publishing Integrate to WS1 Access Conditional access, such as Mobile SSO AppConfig Custom Package iOS .ipa file Mobile provisioning profile APNs

Evolution of Mobile Devices

Page 3: NUS IT WS1 Briefing v4 · Mobile App Publishing Integrate to WS1 Access Conditional access, such as Mobile SSO AppConfig Custom Package iOS .ipa file Mobile provisioning profile APNs

The Need for Mobility

Plethora of Apps

Work Anywhere

Improved Productivity

Reduced Turnaround

Page 4: NUS IT WS1 Briefing v4 · Mobile App Publishing Integrate to WS1 Access Conditional access, such as Mobile SSO AppConfig Custom Package iOS .ipa file Mobile provisioning profile APNs

Changing Landscape

https://netmarketshare.com/operating-system-market-share.aspx

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

70.00%

May-16 May-17 May-18

OS Distribution

Windows Android iOS Mac OS Linux

Page 5: NUS IT WS1 Briefing v4 · Mobile App Publishing Integrate to WS1 Access Conditional access, such as Mobile SSO AppConfig Custom Package iOS .ipa file Mobile provisioning profile APNs

Challenges with Mobility

Mobile Device

• Malware

NUS Network

• University Data

Lack of control over these Personal Mobile Devices

Personal Device now introduced to Campus Network

Outdated Firmware

Malicious/Sideloaded Apps

University Data now placed on Personal Mobile Device

Weak Pin

Not a very good deal

Page 6: NUS IT WS1 Briefing v4 · Mobile App Publishing Integrate to WS1 Access Conditional access, such as Mobile SSO AppConfig Custom Package iOS .ipa file Mobile provisioning profile APNs

Weakest Link

Who would win?

Millions of dollars spent on security

vs

Sideloaded App to save $5

Page 7: NUS IT WS1 Briefing v4 · Mobile App Publishing Integrate to WS1 Access Conditional access, such as Mobile SSO AppConfig Custom Package iOS .ipa file Mobile provisioning profile APNs

F for Favourable?

Page 8: NUS IT WS1 Briefing v4 · Mobile App Publishing Integrate to WS1 Access Conditional access, such as Mobile SSO AppConfig Custom Package iOS .ipa file Mobile provisioning profile APNs

Mobile Malware

Page 9: NUS IT WS1 Briefing v4 · Mobile App Publishing Integrate to WS1 Access Conditional access, such as Mobile SSO AppConfig Custom Package iOS .ipa file Mobile provisioning profile APNs

The need for security

Past

We can’t afford a solution to manage these devices

Now

We can’t afford to not manage these devices

Page 10: NUS IT WS1 Briefing v4 · Mobile App Publishing Integrate to WS1 Access Conditional access, such as Mobile SSO AppConfig Custom Package iOS .ipa file Mobile provisioning profile APNs

The Quest for a Solution

Build a wall and make the hackers pay for it

or

Manage these devices

Difficult Choice Mobility brings benefits

Devices are personal

Need to find middle ground

Solution must cater for BYOD

Page 11: NUS IT WS1 Briefing v4 · Mobile App Publishing Integrate to WS1 Access Conditional access, such as Mobile SSO AppConfig Custom Package iOS .ipa file Mobile provisioning profile APNs

What Gartner Says

Page 12: NUS IT WS1 Briefing v4 · Mobile App Publishing Integrate to WS1 Access Conditional access, such as Mobile SSO AppConfig Custom Package iOS .ipa file Mobile provisioning profile APNs

What others are using

Organization Solution Chosen

GovTech Airwatch

MOE Airwatch

DSTA Airwatch

Page 13: NUS IT WS1 Briefing v4 · Mobile App Publishing Integrate to WS1 Access Conditional access, such as Mobile SSO AppConfig Custom Package iOS .ipa file Mobile provisioning profile APNs

Our Pick – Workspace ONE

Market is now more competitive

Due to increase in demand for EMM/UEM product

Products are getting better

Page 14: NUS IT WS1 Briefing v4 · Mobile App Publishing Integrate to WS1 Access Conditional access, such as Mobile SSO AppConfig Custom Package iOS .ipa file Mobile provisioning profile APNs

Desktop Beyond Windows

Windows is generally well managed

We don’t have a good story for Mac/Linux

But Macs don’t have virus

Not true

Page 15: NUS IT WS1 Briefing v4 · Mobile App Publishing Integrate to WS1 Access Conditional access, such as Mobile SSO AppConfig Custom Package iOS .ipa file Mobile provisioning profile APNs

Desktop Beyond Windows

Page 16: NUS IT WS1 Briefing v4 · Mobile App Publishing Integrate to WS1 Access Conditional access, such as Mobile SSO AppConfig Custom Package iOS .ipa file Mobile provisioning profile APNs

Conclusion

The need for mobility

Threats introduced by mobility

Why we cannot ignore these risk

Why Workspace ONE was chosen

What we intend to do next

Page 17: NUS IT WS1 Briefing v4 · Mobile App Publishing Integrate to WS1 Access Conditional access, such as Mobile SSO AppConfig Custom Package iOS .ipa file Mobile provisioning profile APNs

Enrolling for Workspace ONE

Page 18: NUS IT WS1 Briefing v4 · Mobile App Publishing Integrate to WS1 Access Conditional access, such as Mobile SSO AppConfig Custom Package iOS .ipa file Mobile provisioning profile APNs

WORKSPACE ONE LAUNCH STATISTICS – 1/2

0500

100015002000250030003500400045005000

e-Meets PromoVideo

WS1Video

EnrollmentVideo

Websiteviews

13161055

408 360

4881No of Views

Page 19: NUS IT WS1 Briefing v4 · Mobile App Publishing Integrate to WS1 Access Conditional access, such as Mobile SSO AppConfig Custom Package iOS .ipa file Mobile provisioning profile APNs

WORKSPACE ONE LAUNCH STATISTICS – 2/2

620

640

660

680

700

720

DevicesUsers

719

655

Page 20: NUS IT WS1 Briefing v4 · Mobile App Publishing Integrate to WS1 Access Conditional access, such as Mobile SSO AppConfig Custom Package iOS .ipa file Mobile provisioning profile APNs

Workspace ONE Enrollment QR Codes1. Scan to access webpage

2. Scan for “Server” and“Group ID”

Page 21: NUS IT WS1 Briefing v4 · Mobile App Publishing Integrate to WS1 Access Conditional access, such as Mobile SSO AppConfig Custom Package iOS .ipa file Mobile provisioning profile APNs

Workspace ONE Demo and Tips (1/2)

• Workspace ONE Video Enrollment Guide for iPad

• Workspace ONE Step‐by‐Step Enrollment Guide for iPad

• Workspace ONE Video Enrollment Guide for Android

• Workspace ONE Step‐by‐Step Enrollment Guide for Android

Page 22: NUS IT WS1 Briefing v4 · Mobile App Publishing Integrate to WS1 Access Conditional access, such as Mobile SSO AppConfig Custom Package iOS .ipa file Mobile provisioning profile APNs

Workspace ONE Demo and Tips (2/2)

• Difference between each app categories

• Difference between iOS and Android

• What to do if enrolment/installation was notsuccessful

• What to do if enrolment is successful but stillhave issues

Page 23: NUS IT WS1 Briefing v4 · Mobile App Publishing Integrate to WS1 Access Conditional access, such as Mobile SSO AppConfig Custom Package iOS .ipa file Mobile provisioning profile APNs

Mobile app publishing

Page 24: NUS IT WS1 Briefing v4 · Mobile App Publishing Integrate to WS1 Access Conditional access, such as Mobile SSO AppConfig Custom Package iOS .ipa file Mobile provisioning profile APNs

Mobile App Publishing Integrate to WS1 Access

Conditional access, such as Mobile SSO

AppConfig

Custom Package iOS

.ipa file

Mobile provisioning profile

APNs certificate (optional - if the app receives notifications)

Android

.apk file

Email address

CHRS Concur 2nd time login.mp4 CHRS Concur 1st time login.mp4

Page 25: NUS IT WS1 Briefing v4 · Mobile App Publishing Integrate to WS1 Access Conditional access, such as Mobile SSO AppConfig Custom Package iOS .ipa file Mobile provisioning profile APNs

ADFS LOGIN PAGE -> VIDM LOGIN PAGE