nyla culture presentation · •we expect nyla to constantly improve •we expect ourselves as...
TRANSCRIPT
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Nyla Culture
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This slide deck answers:
• Who are We?• How do We Act?• What are Our Guiding Principals
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Who Are We?What are the people at Nyla really like?
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Team
• We help each other• No us-versus-them, me-versus-
you• No brilliant jerk• We fundamentally understand
that together we can do more
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Smart
• We are bright and well educated• We are curious, life long learners• We study what we don’t know• Degrees, classes, webinars, books,
internet• We ask questions• We learn from others• We learn from the past and what
has not worked before• We improve. We are constantly
improving
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Professional
• Treat everyone, from the top to the bottom, with respect• We meet deadlines – knowing that
timeliness matters• We are available and responsive• Keep our word• We rise to the challenges ahead of
us• We do our homework• We show up with pen and paper• Our conduct is always
commendable – no ‘brilliant jerk’ behavior
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Innovative
• We develop solutions to problems – processes, policies, technology, etc.• We are abreast of the latest
technology, ideas, trends in our field and how we might apply it to our specific area• We develop white papers and
proof of concepts
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Comfortable with
Change
• We expect our world to constantly change• We don’t get set in our ways• We feel comfortable learning
new things and new ways of doing things• We are flexible with changing
times and needs – including specific project efforts
Think “Who Moved My Cheese”
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Passionate
• We genuinely care about our work and our team• We have a light behind the eyes• There is an energy about us• We aren’t waiting to be told
what to do. We have suggestions at the ready• We aren’t Yes-Men. We are
comfortable with respectfully suggesting other directions that achieve the same goal
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We are DO-ers
• We DO what we say we will• We prefer action over talk (and
writing)• We get things done
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Understand the
Mission
• We understand ‘The Why’ - the deeper meaning behind what we are asked to do and how it aligns with larger goals• We understand that achieving
the mission is not always a technical solution• Customer feels like we are
honest brokers – giving them advice that satisfy mission and not about lining our pockets
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Effective
• We help the customer achieve their goal• We work towards the goal – not a
set of prescribed steps• Being busy or working hard is not a
sign of effectiveness• What is a sign of being effective:
§ Systems working to customers satisfaction
§ Automating the manual repetitive tasks
§ Coming up with completely new ways§ Increased demand for our talents
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It’s aboutPEOPLE
• It’s not about technology xyz• It is about relationships• Internal and External – everyone• We are empathetic,
compassionate, and considerate• People always remember how
you made them feel• People have long memories
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Fun
• We understand that there is life outside of work• Life is about family and friends• Life is about having fun and
enjoying life• Laughter and happiness is the
essence of life• We can have fun while we
accomplish great things too
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Traits Summary
• Team• Smart•Professional• Innovative•Comfortable with change•Passionate
•Do-ers•Understand the mission• Effective•People-oriented• Fun
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What Can You Expect from Your Leadership?
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Service Oriented
• We are understand that YOU are the core of the company’s success• We serve you• We will clear your roadblocks• Provide you with the resources
you need
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Accessible
• Able to get a meeting, on the phone, and/or emails answered quickly• No sense of an imposed
hierarchy
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Open to Feedback
• We expect Nyla to constantly improve• We expect ourselves as leaders
to improve• We need feedback, suggestions,
and ideas on how we can make things better• On all things• Problems should come with
solutions
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Seeking Diversity
• We want to build a team of people with different• Backgrounds• View points• Goals• Challenges
• Allows us to embrace diversity of thought, strengthen our intellectual capital• Attract more talent
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Transparent
• We strive to be open and honest on all major decisions• Answer ‘why’ something was
done
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Improve
• We continually work to better ourselves• Improve company practices and
processes• Course correct strategy• Try new things and see what
works and what doesn’t
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Pay at Top of Market
• Our goal is to always pay in the top 95%+ of the market for positions• Allows us to attract the best
talent• Allows us to retain the best
talent• Bonus fairly and consistently for
performance and company growth