objectives strategies measures

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2021-25 STRATEGIC PLAN Measures New Heights: how we’ll define success by 2026 Sustainability Management Plan Implemented Airline CPE Less Than Peer Airports Hangar Row Constructed Regional Aviation Development Plan Implemented ASQ Ranking Superior To Peer Airports Strategies The choices we make to achieve our Objectives 1. Develop and support employees to achieve high levels of performance 2. Ensure the safety and health of passengers and employees 3. Develop an environmental sustainability program 4, Manage assets and space strategically 1. Provide a competitive cost structure for airline tenants 2. Maintain a strong financial position 1. Grow and diversity passenger carriers 2. Grow and diversity air cargo operations 3. Leverage aircraft maintenance and support services 1. Establish new business ventures to commercialize non-aeronautical revenue 2. Partner with educational institutions, startups and established companies in innovation and workforce readiness 3. Engage regional economic development strategy to support aviation ecosystem 4. Optimize the local system of airports 1. Evolve the CVG brand to reflect the airport’s diversified business 2. Anticipate consumer trends and enhance reputation with our customers Objectives The path taken to achieve our Mission Fuel Performance via Operational Excellence Ensure Financial Sustainability Grow Air Service Leverage Ventures, Partnerships & Collaborations Create a Customer- Centric CVG Brand and Experience E L E V A T E R E D E F I N E VISION Where CVG intends to go The catalyst that transforms our region MISSION How we’ll achieve our Vision To redefine and elevate the role of an airport

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2021-25 STRATEGIC PLAN

Measures New Heights:

how we’ll define success by 2026

Sustainability Management

Plan Implemented

Airline CPE Less Than Peer Airports

Hangar Row Constructed

Regional Aviation Development

Plan Implemented

ASQ Ranking Superior To Peer

Airports

Strategies The choices we make to achieve our Objectives

1. Develop and support employees to achieve high levels of performance2. Ensure the safety and health of passengers and employees3. Develop an environmental sustainability program4, Manage assets and space strategically

1. Provide a competitive cost structure for airline tenants2. Maintain a strong financial position

1. Grow and diversity passenger carriers2. Grow and diversity air cargo operations3. Leverage aircraft maintenance and support services

1. Establish new business ventures to commercialize non-aeronautical revenue2. Partner with educational institutions, startups and established companies in

innovation and workforce readiness3. Engage regional economic development strategy to support aviation ecosystem4. Optimize the local system of airports

1. Evolve the CVG brand to reflect the airport’s diversified business2. Anticipate consumer trends and enhance reputation with our customers

Objectives The path taken to

achieve our Mission

Fuel Performance via Operational

Excellence

Ensure Financial Sustainability

Grow Air Service

Leverage Ventures, Partnerships & Collaborations

Create a Customer- Centric CVG Brand

and Experience

ELEVATE

REDEFINE

VISION Where CVG intends to go

The catalyst that transforms our region

MISSION How we’ll

achieve our Vision

To redefine

and elevate the role

of an airport