oei’s services portfolio december 13, 2007 draft / working concepts

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OEI’s Services Portfolio December 13, 2007 Draft / Working Concepts

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Page 1: OEI’s Services Portfolio December 13, 2007 Draft / Working Concepts

OEI’s Services Portfolio

December 13, 2007

Draft / Working Concepts

Page 2: OEI’s Services Portfolio December 13, 2007 Draft / Working Concepts

OEI Services Portfolio – Read Me First

• NAVIGATION:

– View in “Slideshow mode” – click on service names to see more detail where available(service names are linked to other pages if more detail exists for the service)

– The following symbols are used throughout:

• INTENT: Focus on key services in the OEI service portfolio

– Identify and begin developing profiles for the key services in the OEI portfolio

– Gather ideas about changes that should be made to the portfolio

– Use these profiles to begin developing service roadmaps for the key services

• APPROACH:

– Identify services from the customers’ point of view, not the providers’

– There are a million different ways to slice up the services in the portfolio, it’ll never be “perfect”

– Use simple yet robust language and graphics to describe the portfolio (e.g, UML)

– Focus on improvements that will yield the “most bang for the buck”.

Components

Value ServicesService Providers

Customers &Stakeholders

Page 3: OEI’s Services Portfolio December 13, 2007 Draft / Working Concepts

OEI Services Portfolio – Points of View

• Customer’s Point of View(what services does OEI offer?)

• Interface Implementation Point of View(how do customers access the services that OEI offers?)

Page 4: OEI’s Services Portfolio December 13, 2007 Draft / Working Concepts

IT ManagementServices

InformationSharing & Analysis

Services*

IT InfrastructureServices

CustomerSupport

Services*

OEI

EPAPrograms

White House

OversightBodies

Citizens

TradingPartners

Customers &Stakeholders

ServicesPortfolio

ServiceProvider

Tools & EnablingServices

Value

Value

Value

Value

Value

ValueReceived

OEI SERVICES PORTFOLIO – FROM CUSTOMER’S POINT OF VIEW

*Key areas of focus per recent guidance

Page 5: OEI’s Services Portfolio December 13, 2007 Draft / Working Concepts

OEI

InformationSharing & Analysis

Services

Information SharingAnd Analysis

Services

SERVICES PROFILE

OEI ServicesPortfolio

Page 6: OEI’s Services Portfolio December 13, 2007 Draft / Working Concepts

InformationSharing & Analysis

Services

Search Services

Collaboration Services

Data ExchangeServices

OEIAnalytics Services

EPAPrograms

White House

OversightBodies

Citizens

TradingPartners

Find The InformationI Need

Understand TheInformation I Found

Share InformationAnd Work Together

Exchange Data FromSystem To System

Customers &Stakeholders

ServicesPortfolio

ServiceProvider

ValueReceived

Page 7: OEI’s Services Portfolio December 13, 2007 Draft / Working Concepts

OEI

SearchServices

SearchServices

SERVICES PROFILE

InformationSharing & Analysis

Services

Page 8: OEI’s Services Portfolio December 13, 2007 Draft / Working Concepts

SearchServices

Search:EPA Information Resources

Search:Environmental Information

OEI

Page 9: OEI’s Services Portfolio December 13, 2007 Draft / Working Concepts

Search Services:Environmental Information

Search:Environmental Publications

Search:Facilities Information

Search: GeneralEnvironmental Information

“AS IS” Profile

EnviroFacts

EPA NationalLibrary Network

Facility RegistrySystem (FRS)

OEI

Search:Scientific Information Environmental Information

Management System (EIMS)

Search:Environmental Reference Data Environmental

Data Registry (EDR)

Search:Environmental Terminology Environmental Terminology

System and Services (ETSS)

Search:Environmental Substances Substance Registry

System (SRS)

Search: GeneralEnvironmental Information

System of Registries (SoR)

Page 10: OEI’s Services Portfolio December 13, 2007 Draft / Working Concepts

Search Services:EPA Information Resources

Search:EPA Applications & Databases

OEI

Registry of EPA ApplicationsAnd Databases (READ)

Search:EPA Web Content Metadata

Web Registry (WR)

Search:EPA XML Assets

XML Registry

Search: GeneralEPA Information

System of Registries (SoR)

“AS IS” Profile

Search:EPA Services Available EPA Web Site

SCRRAARTS

UDDI Directories

Search:Reusable Service Components SCRR

UDDI Directories

Page 11: OEI’s Services Portfolio December 13, 2007 Draft / Working Concepts

OEI

AnalyticsServices

AnalyticsServices

SERVICES PROFILE

InformationSharing & Analysis

Services

Page 12: OEI’s Services Portfolio December 13, 2007 Draft / Working Concepts

AnalyticsServices

Analytics:Geospatial Analysis

“AS IS” Profile

OEI

EnviroMapperWindow to My Environment (WME)

TRI Site Locator Tool

Analytics:Environmental Indicators EPA Report on the

Environment (ROE)

Page 13: OEI’s Services Portfolio December 13, 2007 Draft / Working Concepts

OEICollaborationServices

CollaborationServices

SERVICES PROFILE

InformationSharing & Analysis

Services

Page 14: OEI’s Services Portfolio December 13, 2007 Draft / Working Concepts

CollaborationServices

Collaboration:Shared Workspace

OEI

PortalWiki

Collaboration:Audio / Web Conference

Oracle Conference Server

Collaboration:Electronic Messaging

“AS IS” Profile

Lotus Notes

Collaboration:Federal Regulations

eRulemaking

Page 15: OEI’s Services Portfolio December 13, 2007 Draft / Working Concepts

OEI

Data ExchangeServices

Data ExchangeServices

SERVICES PROFILE

InformationSharing & Analysis

Services

Page 16: OEI’s Services Portfolio December 13, 2007 Draft / Working Concepts

Data Exchange:Collect Data

Data Exchange:Trade Data With Partners

OEI

Data ExchangeServices

Page 17: OEI’s Services Portfolio December 13, 2007 Draft / Working Concepts

Data Exchange Services:Trade Data With Partners

Execute Database queriesand other commands

OEI

Retrieve documents andevent notifications

Send documents and alsoauthentication & status requests

“AS IS” Profile

Central Data Exchange (CDX)Node

Administer connections toother nodes

Page 18: OEI’s Services Portfolio December 13, 2007 Draft / Working Concepts

Data Exchange Services:Collect Data

Data Exchange:Submission

OEI

Data Exchange:Validation

Data Exchange:Authentication & Authorization

“AS IS” Profile

Central Data Exchange (CDX)Node

Data Exchange:Translation and Editing

Data Exchange:Distribution

Data Exchange:Archiving

Data Exchange:User Support

Page 19: OEI’s Services Portfolio December 13, 2007 Draft / Working Concepts

OEI

ITManagement

Services

IT ManagementServices

SERVICES PROFILE

OEI ServicesPortfolio

Page 20: OEI’s Services Portfolio December 13, 2007 Draft / Working Concepts

ITManagement

Services

IT Strategy

EnterpriseArchitecture

Capital Planning& Investment Control

(Solution / Service)Lifecycle Management OEI

PolicyManagement

Information Assurance

Quality Assurance

Acquisition

Records Management

Page 21: OEI’s Services Portfolio December 13, 2007 Draft / Working Concepts

OEI

Tools &EnablingServices

Tools And EnablingServices

SERVICES PROFILE

OEI ServicesPortfolio

Page 22: OEI’s Services Portfolio December 13, 2007 Draft / Working Concepts

Tools &EnablingServices

Identity Management

Content Management

Portal

Collaboration

OEISOA Foundation

Metadata Management

Geospatial DataManagement

Business Intelligence

Page 23: OEI’s Services Portfolio December 13, 2007 Draft / Working Concepts

OEIITInfrastructure

Services

IT InfrastructureServices

SERVICES PROFILE

OEI ServicesPortfolio

Page 24: OEI’s Services Portfolio December 13, 2007 Draft / Working Concepts

ITInfrastructure

Services

Network Services

Storage Services

Computing Services

TelecommunicationsOEI

Desktop Support

Continuity ofOperations

Disaster Recovery

Hosting Services

Page 25: OEI’s Services Portfolio December 13, 2007 Draft / Working Concepts

OEICustomerSupportServices

Customer SupportServices

SERVICES PROFILE

OEI ServicesPortfolio

Page 26: OEI’s Services Portfolio December 13, 2007 Draft / Working Concepts

CustomerSupportServices

Consulting Services

Clinger-CohenAssistance

FOIA Assistance

OEI

Help Desk /Call Center

Page 27: OEI’s Services Portfolio December 13, 2007 Draft / Working Concepts

Automated, ProprietaryService Interfaces

Manual orPartially AutomatedService Interfaces

OEI

EPAPrograms

White House

OversightBodies

Citizens

TradingPartners

Customers &Stakeholders

ServicesPortfolio

ServiceProvider

Automated, XML WebService Interfaces(Open Standards)

Value

Value

Value

Value

Value

ValueReceived

OEI SERVICES PORTFOLIO – BY INTERFACE IMPLEMENTATION

*Key areas of focus per recent guidance

Page 28: OEI’s Services Portfolio December 13, 2007 Draft / Working Concepts

Automated, XML WebService Interfaces(Open Standard)

IDEAS FOR IMPROVEMENT

What We Have

• Current Service Issues from UDDI reviews / integration experiences etc.

– Services Auto Generated by Tools

• Easier for developers only

– No security

– Non standard (questionable) WSDL files

– No reliable way to call / consume services

– Vendors building toward Chaos

– Disregarding lessons from the Network

What We Need

• Technical Governance • A Blueprint for Service Architecture • Functional Specifications that define

services across Offices within communities (GEO, Finance, etc)

– Contracts between all parties to do business within a unified standard model

– Service bus etc are defined over this baseline

• Need Common Specifications for– Security– Discovery– Web service management

• Clients that are reusable / no redevelopment that leverage standard security and discovery models

• Uniform ways for people to tap into services

• Standard Integration platform – Windows communications foundation

• Most promising for complex business

Ideas suggested 10/15/2007