A quality provider of contract cleaning and maintenance services throughout London and the Home Counties

info@topmarks-cleaning.co.uk 02033693970

Office & CommercialCleaning Services

● Daily, weekly or monthly service options (or a customised regular service plan)

● No long term commitment

● We undertake an initial deep clean for new clients (which can include carpet cleaning and floor polishing)

● We operate outside of your normal working hours to avoid disrupting your operations

● For you convenience we bill once a month

A specialist service provider for small and medium sized commercial premises

NEWSERVICE

SANITISATION DEEP CLEANINGFOR THE CORONA VIRUS & OTHER PATHOGENS

If you are concerned that your office or commercial space may have been exposed to the corona virus,you probably don't need to worry for the following reasons:

● Corona type viruses are very fragile, they can't survive outside of a host body for very long, most willbecome inactive within three days on most surfaces (there have been instances where the coronavirus has been detected on some surfaces weeks after exposure, but they are probably not infectiousat this stage).

● Most transmission is believed to be person to person, an infected individual can cough or otherwiseexpel tiny droplets containing the virus that can be breathed in by someone else.

● You cannot be infected if the virus simply touches your skin (skin is an excellent barrier), the virus hasto enter your body in some way. Infection can take place if a contaminated surface is touched by thehand and then makes contact with the mouth, nose or eyes. This is why good hand hygiene andavoiding touching the face is an important preventative measure.

WHY YOU MAY NOT NEED A SANITISATION DEEP CLEAN

02033693970info@topmarks-cleaning.co.uk

WHY YOU MAY NEED A SANITISATION DEEP CLEANIf you are concerned that your office or commercial space may have been exposed to the corona virusrecently and you want to reopen the facility as soon as possible, you may want to consider a sanitationdeep clean for the following reasons:

● A deep clean may provide peace of mind for your staff using the building, even if there may be a lowprobability that any live virus (capable of causing infection) will be present.

● Before applying a disinfectant, surfaces should to cleaned first. If a disinfectant is applied withoutcleaning beforehand (possibly using a sprayer or fogging machine). The whole sanitation process maynot be as effective due to poor and uneven contact by the disinfecting agent. By cleaning first usingsuitable detergents, descalers and other cleaning agents, not only will any disinfectant treatment bemore effective, but surfaces will likely look cleaner too.

FOR CORONA VIRUS AND OTHER PATHOGENSNEWSERVICE

SANITISATION DEEP CLEANING

For more information and advice about this service, please contact us

DAILY CLEAN (5-7 days per week) Excellent cleaning and support to keep your premises looking their best every operational day

WEEKLY CLEAN (1 or more days per week) For small or light usage premises where a more limited service might be more appropriate

FORTNIGHTLY CLEAN For very low usage areas or periodic maintenance like window cleaning

ECO CLEAN Tailored services and recycling options designed to minimise the environmental impact

ONCE CLEAN For one off or periodic cleaning and building maintenance, including carpet cleaning options

Service Options

More About Office & Commercial Cleaning

Small/medium offices, up to 15000 sq ft

Top Marks is a small, but highly experienced and reliable

cleaning service provider. If you run or manage a small or

medium sized office, perhaps employing to 5 - 100

people, some cleaning will inevitably be required. Top

Marks can eliminate the hassle of organising in-house

cleaning through our flexible competitively priced service

solutions. Whether you need cleaning services once a

week or daily or fortnightly or monthly, we can create a

cleaning plan to suit your needs and budget. We normally

undertake cleaning outside of office hours to minimise

disruption to your operations. We are a reliable and

conscientious cleaning business and will keep your premises in

good order for the benefit of your staff and visiting clients. We will

not bind you into a long term contract, should your needs

change you can cancel with just 30 days notice. If you already have a cleaning

provider with whom you are dissatisfied, we will address any cleaning deficiencies with an initial deep clean of

your premises and raise the standard to meet your expectations. We have an excellent cleaning team in place

who will quickly respond to any issues you may have with our services. We always try to maximise customer

satisfaction and build long term relationships with our clients, thus we are always prepared to go the extra mile

to deliver that satisfaction.

Support for small/medium offices (250 sq ft - 15000 sq ft), the benefits:

● Eliminate the hassle or organising or managing your own cleaning services● Flexible service solutions 1-7 days per week or fortnightly or monthly options● We are available to quote and commence service contracts at short notice● We supply our own equipment and janitorial supplies (optional)● Full written risk assessments and method statements● Specialist floor care (optional), including carpet cleaning, floor scrubbing/stripping/polishing● No minimum term, cancel at any time with just a 30 day notice requirement● Monthly billing● Fully insured with £5,000,000 in public and employers liability cover

2A Mulberry Avenue, Staines, TW19 7SF

www.topmarks-cleaning.co.uk

02033978970

Frequently Asked Questions

What is your hourly rate?

We generally do not have fixed hourly rates (although we go give our clients guide times), we work to a

detailed cleaning specification and use checklists and audits to ensure that the agreed standard has been

reached and maintained.

We already use a cleaning company and we are dissatisfied with the cleaners they employ, are the

cleaners entitled to keep their jobs if I change cleaning company?

If you already use a cleaning company, in all likelihood the cleaners they employ will be protected under TUPE

(Transfer of undertakings, protection of employment) regulations. In our experience, most cleaning issues and

quality deficiencies stem from poor training, poor support and poor management of the cleaning operative.

Therefore even if the cleaning staff remain after a contract transfer, we would still be confident that we could

improve the quality of the cleaning service. Additionally we have a team of short notice cleaners to cover any

absences or holidays, thus addressing any service reliability issues that you may have previously experienced.

Can you start at a fixed time every evening or early morning?

We generally service offices at a flexible time between 6pm and 8am the following morning or over the

weekend. Because we usually clean outside of normally working hours, our clients will generally supply us with

a key or arrange flexible access with the building's security or concierge. If out-of-hours cleaning is not

possible or practical, we can usually offer a regular service during normal office hours.