OMCNewsThe Right Care, Right Here

October 16, 2015

Mission

To provide exceptional, compassionate care to all we serve.

Vision

We will change lives by nurturing hope, improving health and encouraging wellness – every person every time.

Growth

Inside this Issue

Dress to Support the CTC Expansion! See page 2.

Please take the Patient Safety Culture Survey. See page 3 for more information.

Refresher on OMC So-

cial Media Guidellines.

See page 4 for more

information!

Advanced Nurse Practitioner Karina Guffey Joins OMC’s Mountain Grove Medical ComplexAdvanced Nurse Practitioner (ANP) Karina Guffey has joined the medical team at OMC’s Mountain Grove Medical Complex, located at 500 E. 19th Street in Mountain Grove. The clinic is an affiliate of Ozarks Medical Center (OMC) and provides care to patients of all ages with chronic and acute medical problems. Patients can be seen by appointment or the facility offers a walk-in clinic from 9 a.m. to 6 p.m. seven days a week for the treatment of minor urgent illnesses such as cuts, sprains, burns, allergies, eye injuries, earaches and colds.

Guffey is looking forward to providing quality care to the area residents. Patients can be seen for family medicine, workman’s comp, mental health services, physical therapy, occupational therapy, speech-language pathology, lab and digital x-ray at the clinic.

Guffey holds a Master of Science in Nursing with a Specialty in Advanced Nurse Practitioner (ANP) from University of Arkansas for Medical Sciences in Little Rock. She also has a Bachelor of Science in Nursing from the University of Missouri, Columbia, and completed her Associate of Applied Science in Nursing from Missouri State University-West Plains.

“It is very exciting to be a part of the clinic at Mountain Grove. I am honored to be able to promote health, wellness, and overall wellbeing within this community through safe, comprehensive and excellent care,” Guffey said.

No stranger to OMC, Guffey has served as a Registered Nurse for OMC’s Intensive Care Unit for the past seven years. She also has worked as a travel nurse in intensive care, cardiac stepdown, and on the medical surgical floor. Prior to obtaining her RN, she worked as a phlebotomist for OMC.

Her experience includes assessment, evaluation and implementation of care for critically ill patients in collaboration with the physician. She also has been responsible for direct patient care activities, coordination of care with ancillary departments, monitoring hemodynamic status, patient education, pharmacothera, and medical intervention as necessary to promote patient wellbeing. She holds certifications in NFP-BC, Advanced Cardiac Life Support, Pediatric Advanced Cardiac Life Support, and Basic Life Support.

Guffey is married to Coy and they have a 2-year old daughter. In her spare time, she likes to travel, hike, sky dive, and scuba dive.

For more information or to make an appointment with Guffey, contact the clinic at 417-926-6563.

October 16, 2015 2

Correct AddressThe post office has informed us that if OMC mail does not have the PO Box 1100 on it by itself or at least on there with your physical address it will be returned to sender, effective immediately. Please call me if you have questions.

Thanks,Nina Tryon, CMRP, Manager, Materials Management Phone (417) 257-6726nina.tryon@ozarksmedicalcenter.com

October is Breast Cancer Awareness MonthLet’s show our support by dressing down October 16, 23 & 30. All money will be donated to the OMC Cancer Treatment Center expansion project.

Dress code is nice jeans and collared shirt (no T-shirts may be worn), and wearing pink would be a plus! Please verify with your supervisor that your department may participate before purchasing Dress in Support stickers.

Stickers are $5 and may be purchased on the main campus at Registration, Heart Care Services and Neurosciences; in the Shaw building at Rehabilitation Services; in Parkway in Public Relations, BHC, Finance and the Foundation, and at Riverways.

Pumpkin Carving and Decorating Contest

We will be holding our Pumpkin Carving Contest on Friday October 30th at 1:30pm in the Cafeteria. Please RSVP to get a pumpkin for your department by Friday, October 23 by e-mail to michael.kenny@ozarksmedicalcenter.com or the Nutrition e-mail address. Pumpkins will be available for pick-up on Monday, October 26 after 1:30pm in the Cafeteria. There will be two categories: Best Use Of Props and Best Carving Techniques. There will be prizes awarded for 1st, 2nd, and 3rd place for each category, so get creative.

First place winners will receive a pizza party for their department to include cookies and assorted beverages. Second place winners will receive a Continental breakfast for their department which will include assorted pastries, coffee, and juice. Third place winners will receive a cookie tray for their department.

OMC Courtesy ShuttleThe OMC courtesy shuttle has been running now for two weeks and I am planning to meet with the drivers. I would appreciate hearing from any of you concerning the shuttle itself or any comments or concerns. Please e-mail me or call my cell phone 293-9969. Thank you for your input.

Dianne HooverVolunteer Coordinator

2015 OMC Finance Class

These OMC team members recently completed OMC’s 2015 Finance Class, taught by Kim Thompson, Chief Financial Officer. The class teaches health care finance skills and is offered each year. Certificates of completion were presented at the October 8 Management Team Meeting. For information on enrolling in the 2016 class, contact Auga Sloan at x6010.2015 graduates are pictured Left to right: Rick Binkley, Ward Franz, Lindsey Thompson, Josh Drummond, Josh Reeves and Karmen Cressman. Not pictured: Richard McGee, Chasidy Ginnever, and Amy Langston-Barry.

October 16, 2015 3

People

Praise for OMCReceived thru OMC Website“I want to commend you on an excellent nurse you have in ICU. Mike took care of my father while he was there last week. He was exceptional. He went beyond expectations. He is awesome.”

Cherie DeShazo

OB Dept. Receives PraiseThe OB Dept. recently received cards and goodies to share with the department from several different patients.

They also received the following via Facebook:“I would like to recognize Tonya, LaDonna, Elizabeth and Dr. Finke for coming to the funeral. That meant more to my family than you will ever know. You all are amazing...thank you from the bottom of my heart for everything.”

Jane Wilkerson

Service Upcoming Emergency Preparedness DrillMary Fine announced that an emergency preparedness drill will be held on Friday, November 13, beginning at 9:00 am. Volunteers are still needed. Anyone willing to help is asked to email Dennise Lawson at denise.lawson@ozarksmedicalcenter.com.

It’s Trunk or Treat time again!

Contact Dianne Hoover at 256-3133 or 293-9969to reserve your spot!

Patient Safety Culture SurveyIt’s time again for our Patient Safety Culture Survey! Get ready to tell us what you think! We want to hear your feedback on patient safety issues, medical errors and event reporting!Departments with 100% participation will be put in a drawing for an awesome prize!

It is very important for ALL OMC Employees to complete the survey whether clinical or non-clinical. What you have to say matters!

The survey will be open October 5th through October 23rd at the following link: https://www.surveymonkey.com/r/PatientSafetyCultureSurveyOMC .

Don’t forget: Patient safety is a journey and the survey is a tool to measure our progress and help us focus along the way.

If you have any questions please let me know!

Gavonna ForePerformance Improvement/Medical Library Coordinatorext: 5890gavonna.fore@ozarksmedicalcenter.comOB

Celebrates Surgical Tech WeekThe OB Department recently celebrated Surgical Tech week. Thanks to all of our Surgical Techs for all you do!

American Red CrossRecognitionMelissa Smith, Media Relations Specialist, was recently recognized by the American Red Cross as an outstanding blood drive coordinator. OMC exceeded our blood drive goal for Summer 2015. Thank you to all who donated and made a difference in several lives in our community, as well as helped boost the blood supply during the critical summer months.

October 16, 2015 4

Quality

OMC Social Media GuidelinesAccountability-Superior Service-Teamwork-Integrity-Compassion-Enthusiasm-Respect

1. Always protect patient privacy! Never reveal any information that would make the identity of a patient apparent. Always abide by all HIPAA regulations.

2. Follow all applicable OMC policies. For example, you must not share confidential or proprietary information about OMC. You also may not create a social media about OMC or an OMC activity without the consent of Administrative Council. For the complete policy, see Acceptable Use of Computers and Electronic Media Policy on the OMC Portal.

3. Do not use OMC computers to access social media websites.

4. Write in the first person. Where your connection to OMC is apparent, make it clear that you are speaking for yourself and not on behalf of OMC. For example, you may want to include this disclaimer: “The views expressed on this blog/website are my own and do not reflect the views of my employer.”

5. Use a personal e-mail address as your primary means of identification. Just as you would not use OMC stationary for a letter to the editor with your personal views, do not use your OMC e-mail address for personal views.

6. If your blog, posting or other online activities are inconsistent with, or would negatively impact OMC’s reputation or brand, you should not refer to OMC, or identify your connection to OMC.

7. Be respectful and professional in your communications to and about others. This includes co-workers, business partners, competitors and patients.

8. Don’t think your social media posts are private. Users should know anything posted on Facebook can and will become public. Remember that if you wouldn’t want your manager or others at OMC to see your comments, it is unwise to post them to the Internet. Even if you delete something, it may not be gone for good from the Internet.

9. Ensure that your blogging and social networking activity does not interfere with your work commitments.

10. Nothing in these guidelines will be interpreted or enforced in a manner to restrict any employee’s ability to engage in concerted protected activity under the National Labor Relations Act with his/her co-workers regarding wages, hours, and other terms and conditions of employment. These guidelines are not intended to govern or restrict personal presence on the web or to abridge or otherwise restrict principles of freedom.

11. Contact the OMC Public Relations and Marketing Department (257-6735) if you have questions about what is appropriate to include in your blog or social networking profile.

Flu Shot UpdateThanks to everyone who has gotten the flu vaccine. As of October 14, more than 625 OMC coworkers have received the flu vaccine. All coworkers must get the flu vaccine or provide a declination form (and medical documentation as appropriate) by Friday, October 30.

Many coworkers have not completed the Flu module in NetLearning. This module is required. It will provide you with answers to many of your flu-related questions. Please log into NetLearning today to complete this important learning. The due date for this requirement is October 30, 2015.

The flu vaccine is available through Employee Health. Employee Health can also discuss alternatives to the standard shot if that is a concern for you.

On October 23, Department Directors will be given a list of the coworkers in their areas who have received the vaccine. They will be following up with coworkers who have not gotten the vaccine to prepare for the mask protocol.

There is no flu reported in our area at this time. We are working with the medical staff to set the effective date for the wearing of masks. Please be aware that the requirement for wearing masks may change quickly, based on the information we receive about flu in our area.

Thank you for helping protect OMC patients and coworkers,

Connie Schott, ext. 6731

October 16, 2015 5

Have you completed the

Patient Safety Culture Survey??

Its easy! Just go online to https://www.surveymonkey.com/r/PatientSafetyCultureSurveyOMC

Or you can access the link on the OMC Portal under Announcements

Got Questions? Contact: Gavonna Fore, Performance Improvement/Medical Library Coordinator Office: 417-257-5890

Departments with 100% Participation

will be put in a drawing for a

PRIZE!!

If not you better hurry!

You’ve only got until October 23rd!

October 16, 2015 6

For Always Going Above

and Beyond to Provide

Quality Care!

National Healthcare Quality Week October 18-24, 2015

The Quality Department greatly appreciates you!

Mary Fine Quality Director

Tammy Gintz Core Measures Coordinator

Torry Hughes Infection Prevention

Coordinator

Gavonna Fore Performance Improvement

Coordinator

Signed:

October 16, 2015 7

What’s happening at OMC

Click here for the complete meetings calendar and calendar of eventsClick here for free weekly fitness opportunities & gym discounts

October 20-Blood DriveNoon-6 p.m. at Willard Hunter Classsroom, ParkwayWalk-in or make an appointment using the American Red Cross’ online registration at redcrossblood.org/donating-blood.October 21-Multiple Sclerosis Support Group 4:30 p.m. at the Shaw Medical Building, 1111 KentuckyThis group meets the third Wednesday of each month. For more information on this support group, call EZ Niles at 256-1798.October 21-Community Education Dinner 6-7 p.m. at Willard Hunter Classroom, Parkway I Can Breathe! Healthy Lung and Sleep information presented by Dr. Juan Mella, Pulmonologist, and the team of lung and sleep services staff. The dinner is free, and reservations are required. Call 257-6793.October 22- Handling the Holidays 5-6 p.m. at Willard Hunter Classroom, ParkwayPresented by Riverways Hospice. Cooking simple, fast, healthful meals during the grieving process with Waynita Cohoj, RD. The event includes snacks and door prizes. Guests are invited to bring a photo or memento of their loved one for display at the memory table. Call 256-3133.October 28 – Trunk or Treat 6-8 p.m. at the West Plains Civic CenterAnnual event for children ages 11 and under invited to attend with their families. Admission is one canned food item per person. Proceeds benefit OMC Riverways Hospice and the Elks Lodge 2418 Christmas for Kids program.October 30- Taste Of Missouri5:30-8 p.m. at West Plains Civic CenterFundraiser for West Plains noon Rotary, $25 buys sample of area food, beer and wine. OMC is a sponsor. Call 257-4096 for more information.November 5-Diabetes Care Fair • 5-7 p.m. at the Willard Hunter Classroom, ParkwayTour educational booths and a free dinner presentation. RSVP by calling 257-6793. November 10-Arthritis Support Group • 2 p.m. at the Shaw Medical Building, 1111 KentuckyThis group meets the second Tuesday of each month. For more information, contact OMC Rehabilitation Services at 257-5959.

OMC Cafeteria HoursMonday-FridayBreakfast: 7:00 a.m. - 9:00 a.m.Lunch: 11:00 a.m. - 1:00 p.m.Snack Bar: 1:30 p.m. - 4:00 p.m.Dinner: 4:00 p.m. - 6:00 p.m.Holidays & WeekendsLunch: 11:00 a.m. - 1:00 p.m.Employees receive a 20% discount on most items inthe cafeteria. (Menu subject to change without notice.) LUNCH MENU SNACK BAR

CAFE

Asian Beef Stir-FrySweet & Sour ChickenFried RiceGlazed CarrotsBlack Bean BurgerMinestrone

Herbed Arctic CharPenne Chicken AlfredoParmesean Roasted PotatoesItalian Blend VegetablesHamburgersBaked Potato Soup

Chicken FajitasTortilla Crusted TilapiaSpanish RiceMexican CornChicken TendersChicken Tortilla Soup

Baked Pork ChopsGreek Marinated ChickenRosemary PotatoesGreen Bean CasseroleFish SandwichBroccoli Cheese Soup

OCT19

OCT20

OCT21

OCT22

OCT23

Fried ShrimpBBQ Beef BrisketGarlic Mashed PotatoesStewed TomatoesGrilled Chicken SandwichTomato Bisque

Warm Soft Pretzels with cheese sauce &

mustard

Tacos Bar with shredded lettuce,

cheddar cheese, pico, diced onion & salsa

Wing Bar withcelery sticks

& ranch dressing

$1.00 Hot Dogswith chili, cheese

sauce & 0.25c fountain

drinks

French Fry Barwith cheese sauce,

green onion,chili &

jalapenos

Daily: Salad Bar, Sandwich Bar, Pizza, Desserts