omf000404 case analysis-call drop issue1.5
TRANSCRIPT
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Wireless Curriculum Development SectionWireless Curriculum Development SectionWireless Curriculum Development Section
ISSUEISSUE
OMF000404Case Study Call Drop
OMF000404OMF000404Case StudyCase Study Call DropCall Drop
1.51.5
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Principle of call drop
Analysis of call drop
Call drop cases
Course ContentsCourse Contents
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Principle of Call DropPrinciple of Call Drop
! Content:
" Calculation formula of TCH call drop rate and measurement
points.
" Calculation formula of SDCCH call drop rate and measurement
points.
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Principle of Call DropPrinciple of Call Drop
! There are two types of call drop: TCH call drop and SDCCH
call drop:
" TCH call drop means TCH channel is released abnormally after
it is occupied successfully.
" SDCCH call drop means SDCCH channel is released
abnormally after it is occupied successfully.
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Formula of TCH Call Drop RateFormula of TCH Call Drop Rate
! Formula of TCH call drop rate
" TCH call drop rate=TCH call drops / Successful TCH seizures
(all)
! Measurement points of TCH call drop
" When the channel seizures is TCH, BSC originates
CLEAR_REQ to MSC.
CLEAR_REQUEST the message is sent from BSC to MSC, and it shows that BSC require
MSC to release special channel resource.
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Causes of TCH Call DropCauses of TCH Call Drop
! Usually, the typical causes for sending the Clear_Request
message are as follows:
" Radio interface failure
" O&M intervention
" Equipment failure
" Protocol error
" Preemption
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Measurement Point of TCH Call DropMeasurement Point of TCH Call Drop
As shown in the above diagram, major causes for TCH call drop are connection
failure, error indication, Abis failure, O&M manual intervention.
CLEAR_REQ is the clearance request message that BSC sends to MSC.
ERR_IND is the link error message that BTS reports to BSC.
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Measurement Point of TCH Call DropMeasurement Point of TCH Call Drop
! Measurement point of Successful TCH seizures
" When CH_ACT_ACK message is received in the immediate
assignment process. Since there is no SDCCH available, TCH
channel is directly assigned.
" When CH_ACT_ACK message is received, the calling status is
CS_WAIT_RR_EST(Waiting RR setup status) and the present
channel is TCH.
" When assignment complete message is sent in process of
assignment.
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! Measurement point of Successful TCH seizures
" When the MSG_ABIS_HO_DETECT message is received
during incoming inter BSC inter cell handover, and the handover
type is non-SDCCH handover.
" When the MSG_ABIS_HO_DETECT message is received
during internal inter cell handover, and the handover type is non-
SDCCH handover.
" When the CLEAR-CMD message with the cause of HO_SUCC
or CALL_CTRL is received from the MSC during inter-BSC
handover , and the handover cause is directed retry.
Measurement Point of TCH Call DropMeasurement Point of TCH Call Drop
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! Immediate assignment process
MS BTS BSC MSC
Channel Request (RACH) Channel Required
Channel Activation (TCH or SDCCH)
Channel Activation Acknowledge
Immediate Assignment Command
Immediate Assignment (AGCH)
Measurement Point of TCH Call DropMeasurement Point of TCH Call Drop
1. The immediate assignment process is triggered by the random access process . It
is intended to assign a signaling channel for MS to implement signaling transmission
in the call setup phase. Normally SDCCH is assigned. When there is no SDCCHchannel or an emergency call is originated, TCH can also be assigned (as early as
possible). Therefore, when the CH_ACT_ACK is received during immediate
assignment and the type of channel directly allocated is TCH, it will be counted into
successful TCH seizures as a measurement point.
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MS BTS BSC MSC
CH_REQCH_REQ
CH_ACT
CH_ACT_ACK
IMM_ASS
IMM_ASS
SABM
UA EST_IND CONN_REQ
IDLE
WAIT_RR_EST
Measurement Point of TCH Call DropMeasurement Point of TCH Call Drop
2. In CS_WAIT_RR_EST status, when the CH_ACT_ACK message is received and
the current channel is TCH, it will be counted into successful TCH seizures times as a
measurement point.
CS_WAIT_RR_EST is one of main call-states. Call states include main call-state and
sub-call-state. Here the main call-state and sub-call-state are combined with each
other to form the call state in the call process processing procedure. Each main call-
state corresponds to one state processing function. Processing of different messages
is related to different sub-states. For CH_REQ processing, it is mainly to apply for a
radio channel and send the CH_ACT (channel activation) command, CCB is still in
IDLE mode.
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! Assignment process
MS BTS BSC MSC
ASS_REQ
CH_ACT
CH_ACT_ACK
ASS_CMDASS_CMD
EST_IND
ASS_CMP ASS_CMPASS_CMP
Measurement Point of TCH Call DropMeasurement Point of TCH Call Drop
1. TCH assignment phase mainly involves assignment command and assignment completion.
The calling process starts with BTS channel request and ends with caller TCH
assignment completion.
Access phase mainly involves channel request, channel activation, channel activation
response, immediate assignment and service request. In this phase, MS sets up
a temporary fixed relation with BTS (BSC).
TCH assignment phase mainly involves assignment command and assignment
completion. In this phase, the TCH channel of the original call will be specified.
The terminate call process starts when MS receives BTS paging command and ends
when the conversation starts.
2.MSC assigns a traffic channel to MS through the assignment process. Normalmessage process is similar to immediate assignment process. The difference is
only TCH channel is assigned in the assignment process. Compared with the
original channel get from immediate assignment, if the assigned channel changes
the information type only, it is not necessary to apply for another channel, but
directly start the mode modification process.
If the channel rate type changes, it is necessary to apply for a channel again and
send the assignment command to MS.
If the channel rate type and information type both remain unchanged, return to
ASS_CMP (assignment completion) directly.
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! Intra-BSC handover process
MS MSBTS1 BTS2BSC
Measurement Report from MS
Channel_Active
Channel_Active ACK
HANDOVER COMMAND
HO_ Access
HO_DetectPHY INFO
First SABM
Establish_IND
PHY INFO
Handover CompleteHO_Performed
UA
MSC
Measurement Point of TCH Call DropMeasurement Point of TCH Call Drop
Like assignment process, after the handover command is sent, MS will be ready to
access the new channel. At the same time, message and signaling on the original
channel will be forbidden and there is no DTAP message can be sent to MS anylonger.
In the new cell, MS sends the HO_Access message burst to BTS. After detecting it,
BTS will send the MSG_ABIS_HO_DETECT message to BSC and return the physical
information to MS, then BTS will require MS to stop sending the HO_Access
message burst. After that MS will send the SAMB frame and BTS will return the UA
frame and send the EST_IND message to BSC.
In intra BSC handover, when BSC receives the MSG_ABIS_HO_DETECT message,
the handover will be counted into successful TCH seizures times as the
measurement point if its not an SDCCH handover.
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! Inter BSC handover processMS MSBTS1 BTS2BSC1 BSC2MSC
Measure Report from MS
HO_Required
HO_Request
CH_ACT
CH_ACT_ACKHO_Request_ACK
HO_CMDHandover Command HO_Access
HO_DetectHO_Detect
PHY INFO
PHY INFO
First SABMEstablish_IND
Handover CompleteHO_CMPClear_CMD
Clear_CMP
Measurement point of TCH Call DropMeasurement point of TCH Call Drop
In incoming handover process, the channel will be allocated and activated according
to the required channel type, if this succeeds, BSC will send HO_REQ_ACK
(handover request response) to MSC. Then MSC will send the handover command tothe original BSC. After receiving handover command MS will access the network on
new channel, which is similar to handover between cells, and the difference is that
HO_Detect, Establish_Ind and HO_Cmp messages must be sent to MSC in this case.
After the handover is completed, MSC will send MSG_CLEAR_CMD to the original
BSC and release the old channel.
After MSG_ABIS_HO_DETECT message is received during incoming BSC handover,
if the handover is not an SDCCH handover, the handover will be counted into
successful TCH seizures times as the measurement point.
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! Direct retry process
" When the CLEAR-CMD message, whose cause values is
HO_SUCC or CALL_CTRL, is received from the MSC during
inter BSC handover , and at the same time the handover cause
is direct retry, one measurement point will be counted and
added to successful TCH seizures times
Measurement point of TCH Call DropMeasurement point of TCH Call Drop
The assignment often fails due to cell congestion, or no radio resources can be
assigned. However, while the service cell of MS is short of resource, there may be
enough resource in an adjacent cell. To increase the call completion rate and lowerthe call loss rate, the direct retry is designed for GSM system. In case that there is a
shortage of resources in the current service cell, a service channel of an adjacent cell
can be allocated directly to MS. By means of handover process, MS will handover to
an adjacent cell with enough resources, thus implementing the assignment process
process successfully. Therefore, direct retry can be regarded as a type of special
handover.
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Formula of SDCCH Call Drop RateFormula of SDCCH Call Drop Rate
! Formula of SDCCH call drop rate:
" SDCCH call drop rate=SDCCH call drops/ successful SDCCH
seizures*100%
! SDCCH call drop rate = (Number of SDCCH lost connections
(connect failure) + Number of SDCCH lost connections (error
indications) + Number of unsuccessful SDCCH seizures due
to terrestrial links (ABIS)) / successful SDCCH seizures *
100%
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Measurement Point of SDCCH
Call Drop
Measurement Point of SDCCH
Call Drop
! Measurement point of SDCCH call drop
" When the CLEAR_REQ and ERR_IND messages are sent to
the MSC, and the channel currently seized is the SDCCH.
! Measurement point of successful SDCCH seizures
" CH_ACT_ACK is received in the immediate assignment process
and the channel type is SDCCH.
" CH_ACT_ACK is received in CS_WAIT_RR_EST status and the
current channel is SDCCH
" HO_DETECT is received during incoming inter BSC SDCCH
handover.
" HO_DETECT is received during intra-BSC SDCCH handover.
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MS BTS BSC MSC
Or:Or:
Channel Request Channel Required
Channel Activation (SDCCH)
Channel Activation Acknowledge
Immediate Assignment CommandImmediate Assignment
Establish Indication (L3 Info)
Connection Failure
Error Indication
Abis FailureCell SDCCH Call Drop
(Subject to different cases)
Measurement Point of SDCCH
Call Drop
Measurement Point of SDCCH
Call Drop
As shown in the above diagram, main causes of SDCCH call drop are connection
failure, error indication, Abis failure, and so on.
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! The following conditions can lead to SDCCH call drop:
" When the HO_DETECT message is illegal during incoming
SDCCH handover
" When the HO_CMP message is illegal during incoming SDCCH
handover
" When HO_CMP message transfer fails during incoming SDCCH
handover
" When TN_WAIT_HO_DETECT and TN_WAIT_HO_CMP
(SDCCH handover) are timeout
" When TN_WAIT_INTER_HO_CMP(SDCCH handover) is
timeout
" When TN_T8 (Out-BSC handover complete) is timeout
" When internal clearing is caused by other causes
Measurement Point of SDCCH
Call Drop
Measurement Point of SDCCH
Call Drop
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Principle of call drop
Analysis of call drop
Call drop cases
Course ContentsCourse Contents
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Analysis of Call DropAnalysis of Call Drop
! content
" main causes of high call drop rate
" troubleshooting of high call drop rate
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!According to the definition of call drop measurement point, call
drop is usually caused by the following:
" Radio link fault. During the communication, messages can not
be received correctly.
" T3103 counter is timeout.
" Other system faults (for example, the cooperation between BSC
timer and MSC timer)
! Timers that may cause call drops (BSC timer):
" T3103: starting from sending HANDOVER CMD and ending at
receiving HANDOVER CMP. Time out of the timer will cause call
drop.
" T3109: starting from sending CHAN REL and ending at
receiving REL IND. Time out of the timer will cause call drop.
Analysis of Call DropAnalysis of Call Drop
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Radio Link FaultRadio Link Fault
! Signaling process chart of radio link fault
MS BTS BSC MSC
Measurement Report
Measurement Result
Connection Failure
Clear_REQ (Radio Interface Failure)
(1)
(2)
(3)
(1) Dadicated mode is created. (SDCCH/TCH)
(2) Activate Abis monitoring function.
(3)SACCH message block can not be decoded(uplink/downlink),
resulting in radio link timeout.
Radio link fault: When radio link timeout timer is reduced to 0, the channel will be
released, a call drop will occur, and cause of this call drop will be recorded as a radio
link fault. In network running, such call drops are the most common.
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Radio Link FaultRadio Link Fault
! Diagram of radio link timeout
Radio link fault means that the communication link is lost during communication.
During communication, due to interference in the system or low receiving level, the
voice or data often becomes too deteriorated to be accepted. And finally as a result,MS or network cannot decode correctly the information sent from an opposite
terminal, moreover this cannot be controlled in any other ways. In this case, the
system will conclude that a radio link fault occurs. In this case, MS will either start call
re-establish or forcedly disconnect the link. Forced link disconnection will lead to a
call drop. Therefore, a radio link fault will be concluded by the system only when the
communication quality is unacceptable.
In Huawei system, in [System Information Table], define the parameter Radio Link
Timeout, which is used by MS to decide when to disconnect the call (downlink) if
SACCH decoding fails. In [Cell Attribute Table], define the parameter SACCH multi-
frame number, which is used by BTS to inform BSC of the radio link connectionfailure (uplink).
In monitoring the radio link fault, the control of the uplink and downlink should be
consistent. The radio link fault algorithms at BTS and MS are thus consistent. That is,
when a special channel is assigned to MS, it will start counter S. Then each time
when an SACCH message cannot be translated, S will reduce by 1, and each time
when an SACCH message is translated correctly, S will increase by 2. When this
value is reduced to 0, radio link failure will be reported.
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T3103 is TimeoutT3103 is Timeout
! Handover process
MS BTS1 BSC MSCBTS2
Handover Indication
CH_ACT
CH_ACT_ACK
Handover CommandHandover Command
Handover Access HO_Detect
SABM
Physical Information (TA)
UA
Handover CompleteHandover Complete
EST_IND
Set T3103
Reset T3103
Counter T3103 timeout leads to a call drop.
When BSC sends the Handover Command to BTS, counter T3103 will start counting.
When receiving Handover Complete from the handover destination cell or Handover
Failure from the original cell, BSC will reset counter T3103. After sending the
Handover Command to BTS, if BSC still can not receive the message after counter
T3103 is timeout, it will conclude that there is a radio link failure in the original cell
and then release its channel.
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Analysis of Causes of Radio Link FaultAnalysis of Causes of Radio Link Fault
!Analyze the causes of the fault of radio links. The causes can
be:
" Interference
# Internal interference, external interference and the equipment
interference
" Poor coverage
# Coverage hole, isolated island, uplink/downlink unbalance
" parameter setting not proper
# radio link timeout counter, SACCH multi-frame number, handover,
power control etc.
" Equipment problem (Antenna---Feeder---CDU---TRX)
" Clock problem
" Transmission problem
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Radio Link Fault - interferenceRadio Link Fault - interference
! Interference
" Co-channel interference
" Adjacent-channel interference
" Inter-modulation interference and other external interference
Interference mainly includes co-channel, adjacent-channel and inter-modulation
interference and external interference.
When MS receives intensive co-channel or adjacent-channel interference signals in
the service cell, BER will be deteriorated and will resulted in call drop.
When there is serious inter-modulation interference in BTS, it will result in call drop.
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! Solution
" First check equipment problems.
" Make an actual drive test, check the interference area and
distribution of signal quality. Find the interference frequency.
" Further search for the interference source with the spectrum
analyzer.
" Activate hopping, DTX and power control functions to rapidly
lower the internal interference of the system
Radio Link Fault - interferenceRadio Link Fault - interference
Equipment problems: Due to self-excitation of TRX or tower-mount amplifier, the
system noise coefficient becomes larger and the sensitivity is deteriorated. Inter-
modulation of the antenna is also an equipment problem.
Analyze according to driving test data: Interference area, signal quality distribution
and the overlapping that cause interference.
Adjust the downtilt of BTS antenna, transmission power, relation between adjacent
cells, handover parameter of the relevant cells or adjust the frequency planning to
avoid interference.
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Radio Link Fault - interferenceRadio Link Fault - interference
! Judgment Process
" Analyze the occurring laws of interference band in the
traffic measurement.
" Observe the receiving level performance
" Find the poor quality handover rate
" Observe receiving quality performance
" Observe call drop performance
" The handover fails, calling re-establishment also fail too many
times.
1. 1. If there are many data in the interference band 3, 4, and 5, usually
the interference problem should be taken into consideration.
The interference band is reported to BSC by the BTS -- through observation of how
the uplink channel is interfered -- via the RF resource indication message when the
carrier channel is idle. It should also be noted that the interference band condition of
this channel will not be shown in the traffic measurement when the channel is blocked
or busy.
2. If there are too many times of high level and low quality, it means that there is co-
frequency and adjacent frequency interference or external interference at the
frequency of this TRX.
3. In cell measurement function/inter-cell handover measurement function, or
outgoing inter-cell handover measurement function, outgoing handover attempts dueto various causes are measured. If there are too many times of handover caused by
low quality, this indicates possible interference. The handover times due to low uplink
and downlink quality gives proof of how the uplink and downlink are interfered.
4. Measure the average receiving quality level of TRX for reference.
5. Record the average level and quality upon call drop for reference.
6. There may exist interference in the target cell, just for reference.
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Radio Link Fault - CoverageRadio Link Fault - Coverage
! Coverage:
" Coverage over shooting
" Coverage hole
" Signal attenuation
" Incomplete definition of adjacent cells
" unbalance of uplink/downlink
1. Isolated island phenomenon.
For some reasons, the service cell covers a too large area, including the adjacent
cells. As a result, after MS goes beyond the coverage scope defined for the adjacent
cell B and reaches cell C, it still occupies the signal of the original service cell A.
However, cell A does not define cell C and at this time MS will perform handover
according to the adjacent cells table provided by the original service cell A. In this
case, call drop will be occurred because the appropriate target cell cannot be found.
(Isolated island phenomenon)
2. There are clear-cut signal coverage hold at the common boundary between cells.
3. Signal fading: Serious fading occurs during signal propagation so that handover
cannot be implemented in time and this causes a call drop.
4. The adjacent cell definition is incomplete so that MS keeps conversation in the
current cell until it goes beyond this cell coverage edge and as a result, call drop
occurs.
5. If the uplink signal coverage is larger than the downlink signal coverage, the
downlink signal of the cell edge will become weak and can easily be submerged by
the intensive signals of other cells.
If the downlink signal coverage is larger than the uplink signal coverage, MS has to
remain under this intensive signal. However, if the uplink signal is too weak or the
voice quality is too bad, call drop will occur.
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Radio Link Fault - CoverageRadio Link Fault - Coverage
! Judgment Process
" Power control measurement function
" Receiving level measurement function
" Cell measurement function/inter-cell handover measurement
function
" Call drop measurement function
" Defined adjacent cell measurement function
" Undefined adjacent cell measurement function
" Outgoing inter cell handover measurement function
" Up-down link balance measurement function
Driving test is the most direct means to track down a coverage problem. Traffic
measurement can be another useful method.
1. In power control measurement function, the average uplink and downlink signalintensity is too low.
2. In receiving level measurement function, the proportion of low receiving level times
is too large.
3. In cell measurement function/inter-cell handover measurement function, the level
when originating a handover is too low and the average receiving level is too low.
4. In call drop measurement function, the level during a call drop is too low and the
TA value before a call drop is abnormal.
5. In undefined adjacent cell measurement function, the undefined adjacent cell
average receiving level is too high (over-shooting coverage).
6. The average level of undefined adjacent cells is too high (isolated islandphenomenon).
7. In power control measurement function, the Max. distance between MS and BTS in
multiple consecutive time segments exceeds the normal value.
8. In out-cell handover measurement function, the handover success rate to an
adjacent cell is low.
9. Register uplink and downlink balance measurement function in traffic
measurement and analyze whether uplink and downlink are virtually unbalanced.
Whether uplink and downlink are balanced should be checked depending on the
system performance indices.
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! Solution
" Adjust network parameter
" Add BTS
Radio Link Fault - CoverageRadio Link Fault - Coverage
1. According to traffic measurement analysis, make sure that the cell has a high call
drop rate and a high outgoing inter-cell handover failure rate. And most handovers
are caused by low signal level or bad quality, but all other indices are normal. If this isthe case, it is necessary to check whether there exists the coverage problem. The
driving test can be feasible to find out the areas with insufficient coverage. Analyze
whether it is caused by landform reasons, such as tunnels, large shopping centers,
entrances of subway. Generally speaking, most of this kind of call drops occur in one
direction and this problem can be solved by adding a micro-cell.
2. Find out the areas with insufficient coverage. The BTS coverage can be increased
by adding new BTS or in some other ways, increasing the Max. BTS transmission
power, adopting the zero fill antenna, and changing azimuth and downtilt of the
antenna.
3. Restrict the BTS coverage scope. In terms of hardware, adjust BTS downtilt or
antenna height. As for software, lower the Max. transmission power or increase the
Max. receiving level (RXLEV ACCESS MIN) and RACH min.access level parameters
so as to restrict the coverage range.
4. Check whether the adjacent cells are defined completely and whether they are in
mutual symmetrical relation. Pay more attention to external adjacent cell data.
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Radio Link Fault - CoverageRadio Link Fault - Coverage
! Solution
" Adjust network parameter
" Add BTS
5. Judge whether the uplink and downlink are balanced.
Check the tower-mount amplifier, power amplifier, antenna feeder and
combiner, and check the alarm condition to make comprehensive analysis.
Check the BTS antenna. If the diversity receiving antenna is connected
inversely, the diversity receiving gain of the antenna will be greatly reduced
and the uplink signal will become worse than the downlink signal.
Observe the MA10 measurement report. Check BSC data configuration (MS,
BTS transmitting power, the RXLEV_ ACCESS_MIN).
According to the TA value, check whether BTS coverage scope is too large or
whether the signal is reflected. In this case, some weak uplink MS signals will
be dropped out very easily after accessing the network.
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Radio Link FaultRadio Link Fault
! Main parameters that may affect the call drop rate:
" Radio link timeout counter and SACCH Multi-Frames
" RACH busy threshold and RACH minimum access level.
" MS minimum receiving signal level
" Call re-establishment permitted.
" Network color code (NCC) permitted
" Frequency planning parameters
" Handover related parameters.
" Power control related parameters.
1. Radio Link Timeout and SACCH Multi-Frames
When these two parameters are too small, the radio link fault is easily occurred and
thus call drop will happen.
If difficult access or serious call drop is caused by too bad downlink radio
environment, properly increase the value of the Radio Link Timeout parameter. If
difficult access or serious call drop is caused by too bad uplink radio environment,
properly increase SACCH multi-frames.
2. RACH min. access level
It indicates the level threshold value that the system uses to judge MS random access.
It is used to control uplink access (call, paging response, handover). Adjustment of
this parameter can get a compromise between coverage and call drop rate.
3. RXLEV_ACCESS_MIN
RXLEV-ACCESS-MIN indicates the Min. receiving signal level for MS to access the
system.
If this parameter is too low, the requirement of the access signal level will also be low.
As a result, many MS will try to reside in this cell and the cell load will be increased
and call drop be more frequent occurred. Therefore, it should be set according to the
balance condition between uplink and downlink.
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! Main parameters that may affect the call drop rate:
" Radio link timeout counter and SACCH Multi-Frames
" RACH busy threshold and RACH minimum access level.
" MS minimum receiving signal level
" Call re-establishment permitted.
" Network color code (NCC) permitted
" Frequency planning parameters
" Handover related parameters.
" Power control related parameters.
Radio Link FaultRadio Link Fault
4. Call re-establishment permitted
In case of the call drop due to a radio link fault because of sudden interference
or building coverage hole, MS will start the call re-establishment process torecover conversation. Call re-establishment enabled can lower the average
call drop rate, but it takes longer time .It applies to suburbs or city areas with
bad coverage.
5. NCC permitted
NCC permitted, NCC permitted is sent in system messages 2 and 6. It lists the
combinations of cell NCC codes that MS must measure. MS will not report the
adjacent cells measurement report whose NCC is set as 0, if this parameter is
not set properly, call drop will be caused for MS cannot normally originate
handover in dedicated mode.
6. Set handover-related parameters properly to lower the call drop rate.
For example: PBGT handover easily take place, so as to avoid interference
and lower the call drop rate. Set the emergency handover threshold properly
so that emergency handover can be triggered before a call drop so as to
reduce call drops.
7.Optimize the power control parameter to make it more sensitive. In addition,
the level after power control must be intensive enough to ensure normal
conversation.
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! Judgment process
" System information table
" Cell attribute table
" Radio link connection counter(T3105)
" Max. retrans times of physical information
" Call drop measurement function
" Judge from the cause of call drop: error indication and
connection failure.
Radio Link FaultRadio Link Fault
System information table: Radio Link Timeout (effective on MS), 32 or 56
recommended.
Cell attribute table: SACCH multi-frames, 31 recommended..
Radio link connection timer, Max. retrans times of physical information is related to
handover call drop.
Find out call drop causes through call drop rate performance traffic measurement
Judge from the cause of call drop: The cause error indication (when the cause value
is 0x01)is usually caused by T200 timeout.
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Handover ProblemHandover Problem
! Judgment process :
" 1. Inter-cell handover measurement function: it occurs frequently
that the handover fails and the calling re-establishment also fails.
" 2. Inter-cell handover measurement function: handover occurs
many times and re-establishment succeeds many times.
" 3.Undefined adjacent cell measurement function: level of the
undefined adjacent cells and number of reports.
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! Judgment process
" 4. Outgoing inter-cell handover measurement function: the
successful rate of outgoing inter-cell handover is low (for a
certain cell). Find the adjacent cell where the handover
successful rate is low and find the cause.
" 5. Incoming inter-cell handover successful rate is low. The
handover judgment parameter setting of the target cell is
improper.
" 6. TCH measurement function: handover times are not in
proportion to the successful times of TCH call attempt.
(handover/call>3)
Handover ProblemHandover Problem
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! Solution:
" Add adjacent cells as necessary
" Adjust improper handover parameters
1510Min. DL level candidate cell
6070UL Qual. Thrsh.
6872PBGT HO Thrsh.
34PBGT valid time
45PBGT watch time
Handover
Value after
change
Value before
changeParameter name
Handover ProblemHandover Problem
Add adjacent cells reasonably.
Adjacent cell missing is the ultimate cause for unavailable handover and call drop in
the end.
Adjust improper handover parameters.
Common adjustment parameters: Min. DL level on candidate cell, Min. access level
offset , Inter-cell HO hysteresis, PBGT Thrsh., various PN judgement duration
time, and Edge HO UL RX_LEV Thrsh..
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Power Control ProblemPower Control Problem
610
Filter Length for Stable
RX_LEV
58PC interval
8050UL RX_LEV
compensationPower
control
Value after
change
Value before
changeParameter name
Power control parameter adjustment:
Modify the power control parameter to make the power control more sensible, and
make the level after power control intensive enough to ensure normal conversation.
For example : If the uplink expectation level is too low and the filter length is too long,
power control will become insensible.
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Equipment ProblemEquipment Problem
! Call drop arising from equipment problem
" Hardware problem
" Transmission problem
" Antenna and feeder fault
" Other causes
Popular methods of judging call drop resulted from equipment problems
A. Hardware troubleshooting
1. For call drop due to hardware problems, check relevant hardware alarms in OMC.If
there is no hardware alarm information in OMC, there may be something wrong with
the TRX or diversity receiver part. The allocation failure rate and the uplink and
downlink quality handover rate at this time are certainly very high. In this case,
monitor Abis interface or block all other TRX in the cell to perform calling test on the
suspected TRX to locate the fault. Generally speaking, when there is something
wrong with the frame processing unit, the assignment failure rate and uplink and
downlink quality handover will be quite serious. When there is something wrong with
the receiving part, the assignment and uplink quality handover will be relatively
serious. When there is something wrong with the transmission part, the assignment
failure rate and downlink quality handover will be quite serious. It is also advisable tojudge whether there are some problems with TRX according to the TCH assignment
failure rate. When there are some problems with TRX, usually the TCH congestion
rate and access failure rate are very high, monitor Abis interface to locate the faulty
TRX (whose equipment No. is TEI).
Analyze according to the attempt ratio of handover trigger causes. If there are some
hardware problem in the uplink, the receiving level of the MS seizing this TRX will be
very weak and the receiving quality will also bad. When the downlink quality or the
ratio of handover triggered by the level is high, the fault may exist on the downlink
equipment hardware, such as TRX, power amplifier, transmission antenna or feeder.
When the ratio of handover triggered by the uplink quality is rather high, the fault mayexist on the equipment hardware of the radio antenna uplink.
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! Call drop arising from equipment problem
" Hardware problem
" Transmission problem
" Antenna and feeder fault
" Other causes
Equipment ProblemEquipment Problem
2. In addition, the hardware fault may also generate internal interference that leads
to a call drop
Due to possible mistake in TRX or performance decrease of some parts, TRXamplification circuit self-activation may occur, thus internal interference will be
generated.
CDU or SPL fault. The active amplifier is used in CDU divider or SPL. If the
performance is not good, self-activation interference can also be generated easily.
If the out-band stray of the power amplification module exceeds limits, or the
separation of receiving and sending of the duplexer in CDU is too small, the
interference on the receiving channel will occur. In addition, if CDU intermodulation
indices do not meet requirements, the intermodulation component of transmission
signals will also enter the receiving channel to generate interference.
For interference caused by hardware problems, we can start with various sections
of the radio signals to find out the cause for interference with the exclusive method.
BTS RF signal path: outside - antenna - feeder - CDU - TRX.
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Equipment ProblemEquipment Problem
! Call drop arising from equipment problem
" Hardware problem
" Transmission problem
" Antenna and feeder fault
" Other causes
Interference may be generated in any link of this path. The spectrum analyzer can
be used to test step by step from bottom to top, so as to identify the interference
source. Here well take BTS3X as an example to see the basic procedure for
locating the uplink interference.
1. Register traffic statistic, mainly TCH measurement function, cell measurement
function, cell frequency scanning, up-downlink balance measurement function. The
period of traffic statistic can be set as 30 minutes or even shorter.
2. Leave one TRX and block all others in this BTS to observe the traffic statistic
result. This step is intended to view whether it is the intermodulation interference. If
the interference band disappears, it means that it is the intermodulation interference,
perform step 6. If the interference band does not disappear, perform step 3.
3. Disconnect the main/diversity input cables of TRX and connect the dummy load
(existing at the unused receiving ports of CDU), observe the interference band
reported by Abis interface. If the interference band is high, it means that the
interference comes from the TRX and this TRX should be replaced. If the
interference band is completely within the interference band 1, it means that the
interference comes from before TRX, perform step 4.
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Equipment ProblemEquipment Problem
! Call drop arising from equipment problem
" Hardware problem
" Transmission problem
" Antenna and feeder fault
" Other causes
4. Recover the connectors and cable of the TRX and connect the power meter and
dummy load to the CDU connection input port (TX/RX). Set the tributary input
signal of main receiving as 0 while absorbing its output power. And at the same
time, disconnect the CDU diversity receiving cable, connect the matching load, and
also set its input signal as 0. Observe the interference band reported by Abis
interface. If the interference band is very high, it means that the interference comes
from CDU, which should be replaced. If CDU and TRX replacement takes no effect,
there may be some problem with the BTS clock. Check TMU13M clock, the clock
bus between TMU and TRX, the clock-matching DIP switch and the rack-top clock
matcher. If interference bands fall completely within interference band 1, it means
that the interference comes before CDU, then perform step 5.
5. Recover CDU connectors and cable, disconnect the RF jumper of the rack-top
TX/RX and RXD of this cell, and connect the matching load to the rack-top TX/RX
and RXD ports. Then observe the interference band reported by Abis interface. If
the interference band is very high, it means that the interference comes from the
RF cable between CDU and the rack-top ports, which should be replaced. If all
interference bands fall within interference band 1, it means that the interference
comes before rack-top, and perform step 6.
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Equipment ProblemEquipment Problem
! Call drop arising from equipment problem
" Hardware problem
" Transmission problem
" Antenna and feeder fault
" Other causes
6. Unblock all TRX, interchange the antenna & feeders of this cell with the adjacent
cell (where there is no interference) at the rack top, then observe the interference
band reported by Abis interface. If the interference band is very high, it means that
the interference comes from BTS internal intermodulation interference. In this case,replace CDU and TRX. If the interference band is completely within interference
band 1, it means that the interference comes from steps before antenna or feeder,
perform step 7.
7. Change the frequency and observe the interference band reported by Abis
interface. If the interference band is still very high, it means that the interference
comes from the BTS antenna & feeder or broadband external interference. In this
case, check the antenna & feeder, and replace the antenna & feeder or use the
spectrum analyzer and directional antenna to find the external interference source. If
the interference band is completely within interference band 1, it means that the
interference comes from the internal co-frequency and adjacent frequency
interference. In this case, perform frequency optimization.
B. Transmission troubleshooting
If the transmission link is unstable, it will cause signaling loss and low-layer link
instability, and even call drop. Many Abis call drops can be avoided if stable
transmission quality is ensured.
Fault messages of Abis interface are: BSC does not receive the measurement report
from BTS, some signaling failures during handover and internal causes, or BER
influence on Abis interface.
There are less A interface failures, which are mainly handover (between BSC or
MSC) failures. The reason is that the data for handover are improper, or the target
cell can not be accessed via handover.
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! Call drop arising from equipment problem
" Hardware problem
" Transmission problem
" Antenna and feeder fault
" Other causes
Equipment ProblemEquipment Problem
C. Antenna and feeder troubleshooting
Judge call drop due to antenna and feeder problems
1. Azimuth and downtilt of the antenna
If the azimuth of these two antennas of one sector are different, possibly the MS can
receive SDCCH, MS maybe call drop because of the TCH signal strength very poor.
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! Judgment process
" TCH measurement function
# TCH availability abnormal.
# Excessive call drop and disconnection times of terrestrial links.
" If a cell always suffers from high call drop rate and congestion
rate, some equipment in this cell may be faulty.
Equipment ProblemEquipment Problem
Solutions:
Observe transmission and board alarms (TC board fault, A interface PCM loss alarm,
LAPD link disconnection, power amplifier, HPA, TRX board alarm, and CUI/FPU
alarm). According to the alarm data, analyze whether transmission is interrupted or
there is a faulty board (such as transmission grounding mode, TRX damage or poor
contact).
The fault can be located by blocking TRX and registering temporary traffic statistics
tasks (call drop rate and congestion rate).
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Principle of call drop
Analysis of call drop
Call drop cases
Course ContentsCourse Contents
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Call Drop Case 1Call Drop Case 1
! Fault Description
" The BTS distribution of an area is as illustrated in the diagram
(red numbers stand for BCCH frequency. No hopping, DTX).
Some subscribers complained that call drop in second sector of
base station C is serious. (Hardware fault is ruled out).
please confirm
whether the
frequency
distribution inthe BTS cells
are correct?
Frequency planning principles:
1. Same frequency cannot exist in the same BTS.
2. The frequency interval of BCCH and TCH in the same cell should better be above
400K.
3. When there is no frequency hopping, the frequency interval between TCHs in the
same cell should better be above 400K.
4. In non- 1*3 frequency reuse mode, the direct adjacent BTS cannot have the same
frequency (even if the directions of the antenna main lobes are the same, the
interference of side lobes and back lobes cannot be predicted easily due to antenna
and environment causes).
5. In consideration of the complexity of antenna height and propagation environment,
the two opposite cells cannot be arranged same frequency.
6. Usually, 1*3 frequency reuse should ensure that the number of hopping frequency
should be more than two times of the carriers participating hopping.
7. Make sure to avoid the situation that the same BCCH or BSIC exists in adjacent
areas.
8. Enable PBGT handover. After the adjacent frequency interference is under-
controlled through parameter adjustment, the adjacent frequency can be used in
direct adjacent cells.
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Call Drop Case 1Call Drop Case 1
!Analysis
" From the analysis of BTS topology, it can be conclude that the
frequencies are well planned.
" Next step: Check the interference band of traffic statistic.
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Call Drop Case 1Call Drop Case 1
!Analysis
09:00~10:00 IB1 IB2 IB3 IB4 IB5
cell 1: 2.85 14.25 1.14 0.27 0.54
cell 2: 4.09 12.57 3.14 0.03 0.01
cell 3: 0 2.92 13.27 0.25 0.37
03:00~04:00 IB 1 IB2 IB3 IB4 IB5
cell 1: 2.85 4.28 0.00 0.00 0.00
cell 2: 4.09 2.89 0.00 0.00 0.00
cell 3: 0 2.12 0.00 0.00 0.00
Why the uplink interference can be confirmed when there is an interference band as
high as of level 3 - 5?
1. Concept of interference band: BSS measures the uplink characteristics of the radio
channel , and calculates and reports the channel interference condition of Idle
channel, thus to provide judgement bases for BSC to assign channels. Interference is
divided into six levels artificially according to the intensity of interference signals. The
level amount used to divide these levels is called interference band threshold.
2. When there are many channels working in interference mode, it can be concluded
that there is interference in the system. Therefore, the interference band
measurements result can be used as the basis for various threshold settings and
interference analysis.
3. For internal interference, generally the interference band increases with the traffic
while external interference has little bearing on the traffic (of course, the interference
caused by the TACS network will also vary with the traffic).
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! Troubleshooting
" 1.Actual drive tests: It is found that the quality is bad when the
receiving strength is high.
" 2.Check traffic statistic: It is found that when the call drop rate is
high, the handover is mostly caused by quality problems and
channel assignment failure rate is also high.
" 3.The conclusion is interference from the analysis of
comprehensive traffic statistic and drive test.
Call Drop Case 1Call Drop Case 1
1. Interference bands as high as of level 3-5 appear.
2. High congestion rate. During signaling transmission, since the signaling channel
suffers from external interference, SDCCH or TCH assignment fails.
3. The call drop rate is far higher than the normal. Due to external interference, too
high BER will lead to handover failure.
4. High BER. Sometimes even if the uplink receiving level is up to -70dBm, the
receiving BER may also be bigger than 12.8%.
5. Check the traffic statistic of handover causes to make judgment
When there are many handovers triggered by uplink signal quality deterioration, it can
be judged as to be caused by uplink interference or hardware fault.
When there are many handovers triggered by downlink signal quality deterioration, it
can be judged that downlink interference or hardware fault cause it.
If there are many handovers triggered by both uplink and downlink signal quality
deterioration, hardware fault should be ruled out firstly, and then check interference.
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Call Drop Case 1Call Drop Case 1
! Troubleshooting
" 4.A site investigation shows that the operator has a repeater . It
is a broadband repeater . It transmits the signals from a remote
TACS site through optical fiber for amplification and sends it. In
this way, digital signals are amplified and then there is
interference in second sector of base station C.
" 5.Fault has been located: Interference causes the call drop.
The repeater will amplify the interference signals while amplifying the desired uplink
and downlink signals of BTS. As a result, the signal quality will decrease and finally
call drop will occur. The accompanying phenomenon is the obvious increase ofchannel assignment failure rate.
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! Troubleshooting
" Finally, lower the power of the repeater. The interference band
reduce to IB1. Now the high call drop rate problem at site C is
solved.
Call Drop Case 1Call Drop Case 1
The repeater is widely used in early phase of network construction to extend the BTS
coverage. Due to its own characteristics, it will interfere the BTS when being used
improperly. The repeater has the two following interference modes:
1) As installation of the repeater doesnt conform to relevant standard, there is no
enough separation between the host antenna and transmit antenna. As a result, self-
activation is formed and the normal work of the BTS which this repeater relies to is
affected.
2) Since the repeater is a broad frequency band and non-linear amplifier, its
intermodulation indices are far larger than protocol requirements. If the power is too
large, its intermodulation signal will also be strong and it can interfere adjacent BTS
very easily.
Why the repeater can interfere the BTS: When the uplink background noise level of
the repeater host is too large, the BTS channel will be blocked.
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! Common methods of checking and clearing call drop due to
interference
" 1. Rule out the internal interference caused by equipment
problems and check the separation of BTS transceivers,
antenna feeder installation, and so on.
" 2. Check the interference band
" 3. Driving test
" 4. Check traffic statistic of handover causes to get judgment
" 5. Clear uplink interference
" 6. Clear downlink interference
Call Drop Case 1Call Drop Case 1
Clear uplink interference
Currently this is the major interference, which mainly occurs in traffic peak time and
originates from co-channel interference, or external interference. Co-channel
interference is related to the traffic of the co-channel cell. If the traffic is high, the
interference will also be high. External interference is mainly intermodulation
interference. The uplink interference can be analyzed and cleared by modifying the
co-channel frequency of the co-channel cell base on analyzing related reports in
driving test, increasing the distance between two co-channel cells. Interference can
also be reduced by diversity receiving and effective power control.
Clear downlink interference
Downlink interference are mainly co-channel interference and adjacent-channel
interference of some cells due to inappropriate frequency planning. The interference
source can be found out with the spectrum analyzer.
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! Common methods of checking and clearing call drop due to
interference
" 7. Check whether DTX, frequency hopping technology and
power control application are reasonable
" 8. Use PBGT handover algorithm flexibly to avoid co-channel
and adjacent-channel interference effectively.
Call Drop Case 1Call Drop Case 1
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Call Drop Case 2Call Drop Case 2
! Fault Description
" 1 3 RF hopping is used in a specific site. After expansion, TCH
channel assignment failure rate is continuously high (due to
radio link fault), accompanied by high TCH call drop rate and
incoming inter cell handover failure rate. SDCCH call drop rate
is normal.
The channel assignment failure rate and incoming handover
failure rate are high, what are the causes?
Judge whether there is some problem with TRX according to the TCH assignment
failure rate. When there is something wrong with TRX, generally the TCH congestion
rate will be very high and the assignment failure rate will also be rather high. MeasureAbis interface to find the faulty TRX (equipment No. is TEI).
When there is something wrong with the receiving part, the assignment failure rate
and the uplink quality handover will be relatively serious.
When there is something wrong with the transmitting part, the assignment failure rate
and the downlink quality handover will be relatively serious.
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!Analysis
" Since assignment failure is accompanied with high call drop rate
and incoming inter cell handover failure rate, the causes may
be as follows:
#A problem occurs when TCH channel is assigned
# The timeslot seizures in communication is not stable or affected by
interference
" Since SDCCH call drop rate is normal, it is unlikely that the
interference comes from the carriers of BCCH. Accordingly, the
TCH carrier of and hopping frequency may attribute to the
interference.
Call Drop Case 2Call Drop Case 2
Therefore, first check whether there is something wrong with the equipment and then
judge the interference by the traffic statistic analysis, driving test data analysis and
parameters checking.
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! Troubleshooting
" Check the equipment hardware, antenna and feeder, the
transmission stability. No problem is found.
" In the driving test, it is found that high level and bad quality
problem is very serious.
" Make dialing test nearby this site , it is found that
communication quality is bad.
"
Check the parameter, it is found that the MAIO of the newcarrier is the same as that of another carrier.
" The fault: There exists conflict of hopping.
Call Drop Case 2Call Drop Case 2
Frequency hopping can effectively improve the quality of radio signal, especially the
quality of slowly moving MS. The reason is that frequency hopping can make the
transmission carrier jump on the basis of burst pulse sequence, so that the co-channel interference and frequency selective fading effect can be decreased greatly.
However, note whether there is conflicting frequency hopping offset (MAIO) between
TRX in one cell. The unreasonable setting of relevant parameters such as MA HSN
can also lead to call drop.
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! Troubleshooting
" After setting a new value for the MAIO of the new carrier, the
related indices such as call drop rate is normal.
What other hopping parameters may cause the
co-channel or adjacent-channel conflict?
Call Drop Case 2Call Drop Case 2
MAIO (Mobile Allocation Index Offset)
Position: Radio channel configuration table.
Value range: 0 ~ (N - 1). Here N is the number of frequency in MA. Pay attention to
the hopping modes supported by the BTS when planning MAIO and avoid co-channel
and adjacent-channel conflicts under the same cell of the same BTS.
HSN (Hopping Sequence Number)
Position: Hopping data table
Value range: 0 ~ 63. Here 0 represents the cyclic hopping (0 is prohibited for some
devices) and other values represent pseudo random hopping. In principle, all
channels of all TRX in the same BTS must use the same HSN, so as to avoid co-
channel and adjacent-channel conflicts by properly setting MAIO. Since theconsistency of frame numbers cannot be ensured in different BTS, keep HSN of
different BTS different to minimize conflict possibility, especially when the same
hopping frequency group is used.
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! Conclusion
" It is important to check frequency planning and parameter
configuration for solving frequency interference.
Call Drop Case 2Call Drop Case 2
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Call Drop Case 3Call Drop Case 3
! Fault description
" In a driving test, it is found that an MS occupies a cell, but it can
not make an original call. Communication is unidirectional. Call
drop also occurs frequently at a specific distance from the cell
after frequently handover.
AnalysisIt may be caused by ?
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Call Drop Case 3Call Drop Case 3
!Analysis
" The problem as mentioned above is usually caused by
uplink/downlink unbalance
! Troubleshooting
" Make a driving test : MS move to the cell boundary. At the same
time, trace and capture data at the BTS side with a MA10
signaling analyzer. (see the figure below).
A radio link has two directions: uplink and downlink. The actual coverage range
should depend on the weaker one. If the uplink signal coverage is larger than the
downlink signal coverage, the cell edge downlink signal will be relatively weak andeasy to be covered by intensive signals of other cells. If the downlink signal coverage
is larger than the uplink signal coverage, the MS will be forced to stay under this
intensive signal. However, if the uplink signal is too weak, MS will not be able to
originate a call or it may lead to bad quality or even call drop.
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! Capture data with MA10
Call Drop Case 3Call Drop Case 3
Compare the receiving levels of BTS and MS respectively and observe whether the
downlink signal is still good enough for MS to stay in this cell when the uplink signal
reaches the lowest receiving threshold level.
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Call Drop Case 3Call Drop Case 3
! Troubleshooting
" Check whether the service area of the cell is too large.
" When the uplink power control is enabled, improper setting of
power control parameters will also cause obvious unbalanced
link.
# First confirm that the static power level of MS is set properly (900 is
level 5 and 1800 is level 0).
#An investigation shows that, in the System Information Table, no
matter it is a 900 cell or a 1800 cell, the corresponding MS Max.
transmitting power levels are all set as 5. In this case, the
corresponding DCS1800 MS output power is much more lower than
its MAX. transmitting power 1W (30dBm).
In areas with very complicated landforms, make power control as sensitive as
possible. When the power control makes the power of MS decrease and the uplink
signal turns poor suddenly, call drop will occur due to too weak uplink signal if thepower control is very dull at this time.
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Call Drop Case 3Call Drop Case 3
! Troubleshooting
" Adjust Max. transmitting power levels of GSM 1800 cell,
the parameter is changed to 0, the problem is solved.
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! Conclusion: solution for call drop due to unbalanced
uplink/downlink
" If the cell coverage is too large, reduce the BTS transmitting
power or increase MS access threshold and handover threshold
of the cell.
" Higher the uplink compensation factor and shorten the stable
signal filter.
Call Drop Case 3Call Drop Case 3
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Call Drop Case 4Call Drop Case 4
! Fault description
" The call drop rate in cell 3 of a BTS is 10%, but call drop rate
and congestion rate in cell 1 and cell 2 are normal.
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!Analysis
" Check the related traffic statistic
# Check whether there is high interference band in TCH
measurement function.
# Check the situation of call drop in call drop measurement function.
# Check whether handover of the cell is normal.
" Check whether there is interference through checking frequency
planning, moreover confirm whether there is external
interference with spectrum analyzer.
" Driver test
" Check the hardware
Call Drop Case 4Call Drop Case 4
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! Troubleshooting
" 1.The congestion rate always is quite high no matter which
channel is blocked.
" 2.Check and analyze the traffic statistic, interference band and
traffic volume and call drop rate. They are all regular.
" 3. Change frequency. The frequency interval of cell 3 is changed
to 1M . But the problem persists.
"
4. Judge whether the equipment is faulty." 5. Locate external interference.
Call Drop Case 4Call Drop Case 4
1. Because no matter which channel of this cell is blocked, the congestion rate is
always relatively high. There can be interference or the terrain in the coverage range
of the cell is possibly complicated.
2. It is concluded that, by viewing and analyzing the traffic statistic data, the
interference band of cell 3 basically stays at 4 or 5 in daytime, and it stays at band 1
or band 2 between 23:00 FM and 7:00 AM. In addition, the call drop rate and the
interference band are regular.
3. First take co-channel and adjacent-channel interference into consideration. Change
the frequency. The frequency interval of cell 3 is changed to 1M . But the problem
persists.
4. Then consider the equipment problems. Interchange the antenna& feeder of cell 3
with that of cell 1, but cell 3 interference remains the same. Therefore, it can basicallybe concluded that there is no problem with the BTS devices below the antenna and
feeder. After the above possibilities are excluded, the fault can be located as external
interference.
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! Troubleshooting
" 6. Make a scanning test with a spectrum analyzer.
#A suspect signal with 904.14 center frequency, 300K bandwidth is
found. It is similar to an analog signal and it exists continuously.
#At the distributor output port of cell 3, the signal strength is 27dBm.
cell 2 is 40dBm, cell 1 is 60dBm. It accords with the degree of
interference.
# Traffic volume is higher in the day time than that at night.
" Now the problem is found: 904M external interference source.
Call Drop Case 4Call Drop Case 4
1. Although there is a 10M distance between this frequency band and that used in this
cell, it is a continuous signal and it can be more possibly to conflict and
intermodulation with other signals. Some parts of intermodulation components mayfall within the receiving band, thus forming interference.
2. In daytime the traffic is larger than that at night so the intermodulation
components(interference) are also more than those at night..
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! Conclusion: solution of interference
" Solve internal interference through checking frequency
planning.
" After internal interference is excluded, we can locate external
interference with spectrum analyzer.
Call Drop Case 4Call Drop Case 4
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Call Drop Case 5Call Drop Case 5
! Fault description
" Subscriber complained it is often call drop from the 5th floor and
above in a building.
Subscriber complaint is also an important source of information
about the network quality.
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! analysis
" Step 1: Perform on-site test
# There are call drops and noise on the site
# The test mobile phone shows that before the call drop the serving
cell is BTS-B. we have known this building should be covered by
BTS-A.
" Step 2: Check traffic statistic
# Make sure that the BTS-B cell is about 9 kilometers away from this
building. It is determined that the BTS-B signal received in this area
is coming from some obstacles reflection. Thus an isolated island
coverage is formed in this area.
Call Drop Case 5Call Drop Case 5
It is found that, after multiple on-site dialing tests, there really exist call drops and
noise. However, it can be seen from the test MS that MS always stays in a service
cell of a non-local BTS A before call drop, and its TA value is about 17, and thereceiving signal strength is about -80dBm. Therefore, it can be concluded that MS
stays at the second cell of a BTS about 9km away from the dialing position.
Thus, a coverage area like an isolated island is formed in this area.
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!Analysis
" Step 3: Check data configuration
# In BSC data configuration, BTS-A is not configured as the
adjacency of BTS-B
" Cause analysis of call drop
# When the MS uses the signal of cell 2 of BTS-B in this area, the
signal of cell 3 of BTS-A is strong. But cell 2 of BTS-B and cell 3 of
BTS-A are not adjacent, therefore, handover fails.
# The signal in cell 2 of BTS-B is the result of multiple reflections.
When the signal of BTS-B received by the mobile phone is reduced
suddenly, an emergency handover is needed. But there is no
adjacent cell of BTS-B, so call drops will occur.
Call Drop Case 5Call Drop Case 5
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! Troubleshooting
" Modify the data in BA1 table, BA2 table and Adjacent Cell
Relation Table.
" Set cell 3 of BTS-A as an adjacent cell of cell 2 of BTS-B.
" Optimize the network parameter to eliminate the isolated island.
" The test results show that the call drop problem is solved.
Call Drop Case 5Call Drop Case 5
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Call Drop Case 5Call Drop Case 5
! Conclusion two methods to solve isolated island problem
" Adjust the antenna of the isolated cell, to eliminate the isolated
island problem.
" Define new adjacent cells for the isolated cell.
Isolated island problem: When there is an isolated coverage island from a cell in an
area, if MS stay in this cell at the island area and make a call. No matter how the
signal changes, handover cannot be implemented normally until a call drop occurs.To avoid such situation, two means can be used. The better one is to adjust the
antenna of the cell to eliminate the isolated island phenomenon. However, due to the
complexity of radio propagation, usually multiple experiments are required to
eliminate the isolated island effect while the coverage area is not obviously affected.
In addition, it is difficult to completely eliminate the isolated island phenomenon of
high buildings. The another means is to define new adjacent cells for the cell with
isolated island.
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Call Drop Case 6Call Drop Case 6
! Fault description
" In a drive test from A to B, it is found that there are many call
drops at the tunnel near the BTS due to slow handover.
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Call Drop Case 6Call Drop Case 6
!Analysis
" The tunnel is near the BTS. When the MS enters the tunnel, the
power of the target cell is -80dBm. But the signal of source cell
goes down quickly to less than -100dBm. Before the MS enters
the tunnel, the downlink power of the two cells is good and no
handover is triggered. When the MS enters the tunnel, the level
of the source cell goes down rapidly. The call drop occurs before
any handover is triggered.
Think it over: How to solve problems of this type?
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! Troubleshooting
" The adjusted parameter tables are as follows
6872PBGT HO Thrsh.
24PBGT valid time
35PBGT watch timeHandover
Value after
change
Value before
change
Parameter name
Call Drop Case 6Call Drop Case 6
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! Troubleshooting
" The adjusted parameter tables are as follows
1510Min. DL Level on
Candidate Cell
6070UL Qual. Thrsh.
(Emergency handover)
Handover
Value after
change
Value before
change
Parameter name
Call Drop Case 6Call Drop Case 6
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Call Drop Case 6Call Drop Case 6
! Conclusion: optimize and adjust handover parameter to
reduce call drop
" On condition that there is no ping-pang handover and excessive
voice interruption, PBGT handover will help to reduce
interference and lower call drop rate.
" Set emergency handover trigger threshold properly, make sure
the emergency handover is triggered in time before the call drop
so as to reduce call drops.
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Call Drop Case 7Call Drop Case 7
! Fault description
" In the dialing test, many call drops are found in cell 2.
!Analysis
" Check the traffic statistic and find out that TCH congestion rate
of this cell is over 10% and internal handover failure rate is high.
It is found that one TRX board of this cell is abnormal in OMC.
A preliminary conclusion is that TRX board problem causes the
call drop.
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! Troubleshooting
" Lock the frequency with a test mobile phone and perform dial
test for many times. It is found that call drops only happen in
timeslots 1, 3, 5, 7 while communications in timeslots 2, 4, 6, 8
are normal. Move this board to another slot, and the problem still
exists. Move other good boards to this slot, and the
communication is normal. Move this defective board to other
cabinet, the problem arises. This TRX proves defective. When it
is replaced with a standby board, the communication is
recovered.
Call Drop Case 7Call Drop Case 7
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! Conclusion
" The BTS test should guarantee that communication should be
successful not only in each RC but also in each timeslot of each
RC. It must be ensured that each TCH channel provides
bidirectional high quality communication.
Call Drop Case 7Call Drop Case 7
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Call Drop Case 8Call Drop Case 8
! Fault description
" In dual-band network, When a call is setup a GSM1800 cell, the
call is handed over to a GSM900 cell from the same site. After
2~5 seconds, the call dropped in the GSM900 cell. The call drop
rate in the GSM900 cell is quite high.
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!Analysis
" In the test it is found that the clock of GSM900 and GSM1800 is
not synchronized. When a call set up in a GSM1800 cell is
handed over to a GSM900 cell, the drive test tool shows that
FER increase to the maximum value suddenly and then it goes
down to zero gradually. And it is the same with the handover
from GSM900 to GSM1800.
" Trace the signaling and find that the conversation before the call
drop for several seconds is actually call re-establish, but test
mobile phone indicates the call is already handover to cell
GSM900 successfully. The clock synchronization problem is
serious.
Call Drop Case 8Call Drop Case 8
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! Troubleshooting
" After adjusting GSM900 clock system, the abnormal call drop
problem is solved.
Call Drop Case 8Call Drop Case 8
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Call Drop Case 8Call Drop Case 8
! Conclusion
" Clocks of GSM900 and GSM1800 should be exactly
synchronized with each other in a dual band network, otherwise,
there will be call drops and handover failures.
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