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McGraw-Hill/Irwin Copyright © 2007 by The McGraw-Hill Companies, Inc !ll
66
Process Selection
and Facility Layout
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Learning ObjectivesLearning Objectives
Explain the strategic importance of processselection.
Explain the influence that process selection
has on an organiation. !escribe the basic processing types.
!iscuss automated approaches to
processing. Explain the need for management of
technology.
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Learning ObjectivesLearning Objectives
List some reasons for redesign of layouts. !escribe the basic layout types.
List the main advantages and
disadvantages of product layouts andprocess layouts.
Solve simple line"balancing problems.
!evelop simple process layouts.
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Process selection !eciding on the #ay production of goods or
services #ill be organied
$ajor implications %apacity planning
Layout of facilities
E&uipment !esign of #or' systems
(ntroduction(ntroduction
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Forecasting
Product and
Service Design
Technological
Change
Capacity
Planning
ProcessSelection
Facilities and
Equipment
Layout
Work
Design
Figure 6.)
Process Selection andProcess Selection andSystem !esignSystem !esign
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* +ey aspects of process strategy
, %apital intensive , e&uipment-labor
, Process flexibility
, echnology
, /djust to changes
, !esign
, 0olume , technology
Process StrategyProcess Strategy
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echnologyechnology
Technology 1 he application of scientificdiscoveries to the development and
improvement of products and services and
operations processes. Technology innovation1 he discovery and
development of ne# or improved products2
services2 or processes for producing orproviding them.
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+inds of echnology+inds of echnology
Operations management is primarily
concerned #ith three 'inds of technology1
Product and service technology
Process technology
(nformation technology
/ll three have a major impact on1
%osts
Productivity
%ompetitiveness
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echnology %ompetitiveechnology %ompetitive
/dvantage /dvantage
(nnovations in Products and services
%ell phones
P!/s 3ireless computing
Processing technology
(ncreasing productivity
(ncreasing &uality
Lo#ering costs
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echnology /c&uisitionechnology /c&uisition
echnology can have benefits but 4 echnology ris's include1
3hat technology #ill and #ill not do
echnical issues
Economic issues
(nitial costs2 space2 cash flo#2 maintenance
%onsultants and-or s'illed employees (ntegration cost2 time resources
raining2 safety2 job loss
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0ariety 5o# much
Flexibility 3hat degree
0olume Expected output
Job Shop
Batch
Repetitive
Continuous
Process SelectionProcess Selection
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ob shop Small scale
7atch
$oderate volume 8epetitive-assembly line
5igh volumes of standardied goods or services
%ontinuous 0ery high volumes of non"discrete goods
Process ypesProcess ypes
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Process Type
Job Shop /ppliance repair Emergency
room
(neffective
Batch %ommercialba'ing
%lassroomLecture
Repetitive /utomotiveassembly
/utomaticcar#ash
o!ti!"o"s#$%o&'
(neffective Steel Production3ater purification
Figure 6.9
Product and ServiceProduct and Service
ProcessesProcesses
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(i)e!sio!
Job variety 0ery 5igh $oderate Lo# 0ery lo#
Process$%e*ibi%ity
0ery 5igh $oderate Lo# 0ery lo#
+!it cost 0ery 5igh $oderate Lo# 0ery lo#
,o%")e o$o"tp"t
0ery 5igh Lo# 5igh 0ery lo#
Figure 6.9 :cont;d<
Product , Process $atrixProduct , Process $atrix
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Product and Process ProfilingProduct and Process Profiling
Process selection can involve substantial
investment in
E&uipment
Layout of facilities
Product profiling 1 Lin'ing 'ey product or servicere&uirements to process capabilities
+ey dimensions
8ange of products or services
Expected order sies
Pricing strategies
Expected schedule changes
Order #inning re&uirements
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Automation1 $achinery that has sensingand control devices that enables it to
operate
Fixed automation Programmable automation
/utomation /utomation
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* %omputer"aided design andmanufacturing systems :%/!-%/$<
* =umerically controlled :=%< machines
* 8obot* $anufacturing cell
* Flexible manufacturing systems:F$S<
* %omputer"integrated manufacturing :%($<
/utomation /utomation
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Layout 1 the configuration ofdepartments2 #or' centers2 and
e&uipment2 #ith particular emphasis on
movement of #or' :customers ormaterials< through the system
Product layouts
Process layouts Fixed"Position layout
%ombination layouts
Facilities LayoutFacilities Layout
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Objective of Layout !esignObjective of Layout !esign
). Facilitate attainment of product or service&uality
9. >se #or'ers and space efficiently
?. /void bottlenec's
@. $inimie unnecessary material handling costs
A. Eliminate unnecessary movement of #or'ersor materials
6. $inimie production time or customer servicetime
B. !esign for safety
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8e&uires substantial investments of
money and effort
(nvolves long"term commitments
5as significant impact on cost and
efficiency of short"term operations
(mportance of Layout(mportance of Layout
!ecisions!ecisions
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(nefficient operations
For Example1
5igh %ost
7ottlenec's
%hanges in the design
of products or services
he introduction of ne#
products or services
/ccidents
Safety haards
he =eed for Layout !ecisionshe =eed for Layout !ecisions
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%hanges inenvironmental
or other legal
re&uirements
%hanges in volume of
output or mix of
products
%hanges in methodsand e&uipment
$orale problems
he =eed for Layout !esignhe =eed for Layout !esign:%ont;d<:%ont;d<
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Product layouts
Process layouts
Fixed"Position layout
%ombination layouts
7asic Layout ypes7asic Layout ypes
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Product layout Layout that uses standardied processing
operations to achieve smooth2 rapid2 high"volume flo#
Process layout Layout that can handle varied processing
re&uirements Fixed Position layout
Layout in #hich the product or projectremains stationary2 and #or'ers2 materials2and e&uipment are moved as needed
7asic Layout ypes7asic Layout ypes
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Raw
materials
or customer
Finished
itemStation
2
Station
2
Station
3
Station
3
Station
4
Station
4
Material
and/or
labor
Station
1
Material
and/or
labor
Material
and/or
labor
Material
and/or
labor
Used or !epetitive or Continuous Processing
Figure 6.4
Product LayoutProduct Layout
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5igh rate of output Lo# unit cost
Labor specialiation
Lo# material handling cost 5igh utiliation of labor and e&uipment
Established routing and scheduling
8outing accounting and purchasing
/dvantages of Product Layout /dvantages of Product Layout
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%reates dull2 repetitive jobs
Poorly s'illed #or'ers may not maintain
e&uipment or &uality of output
Fairly inflexible to changes in volume
5ighly susceptible to shutdo#ns
=eeds preventive maintenance (ndividual incentive plans are
impractical
!isadvantages of Product Layout!isadvantages of Product Layout
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1 2 3 4
5
6
7891
!
."t
/orers
Figure 6.6
/ >"Shaped Production Line / >"Shaped Production Line
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Dept" #
Dept" $ Dept" D
Dept" C
Dept" F
Dept" E
Used or %ntermittent processing
&o' Shop or $atch Processes
Process Layout(functional
Figure 6.!
Process LayoutProcess Layout
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Work
Station (
Work
Station )
Work
Station *
Figure 6.! (cont"#
Pro#uct Layout(se$uential
Used or !epetitive Processing
!epetitive or Continuous Processes
Product LayoutProduct Layout
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%an handle a variety of processingre&uirements
=ot particularly vulnerable to e&uipment
failures E&uipment used is less costly
Possible to use individual incentive
plans
/dvantages of Process Layouts /dvantages of Process Layouts
!i d f P!i d t f P
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(n"process inventory costs can be high
%hallenging routing and scheduling
E&uipment utiliation rates are lo#
$aterial handling slo# and inefficient
%omplexities often reduce span of supervision
Special attention for each product or customer
/ccounting and purchasing are more involved
!isadvantages of Process!isadvantages of Process
LayoutsLayouts
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Fixed Position LayoutsFixed Position Layouts
Fixed Position Layout1 Layout in #hich theproduct or project remains stationary2 and
#or'ers2 materials2 and e&uipment are
moved as needed. =ature of the product dictates this type of
layout
3eight Sie
7ul'
Large construction projects
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%ellular Production Layout in #hich machines are grouped into
a cell that can process items that have
similar processing re&uirements Croup echnology
he grouping into part families of items #ith
similar design or manufacturingcharacteristics
%ellular Layouts%ellular Layouts
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(i)e!sio! "!ctio!a% e%%"%ar =umber of movesbet#een departments
many fe#
ravel distances longer shorter
ravel paths variable fixed
ob #aiting times greater shorter
hroughput time higher lo#er
/mount of #or' inprocess
higher lo#er
Supervision difficulty higher lo#er
Scheduling complexity higher lo#er
E&uipment utiliation lo#er higher
%able 6.&
Functional vs. %ellular LayoutsFunctional vs. %ellular Layouts
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3arehouse and storage layouts 8etail layouts
Office layouts
Service layouts must be aestheticallypleasing as #ell as functional
Service LayoutsService Layouts
!esign Product Layouts1 Line!esign Product Layouts1 Line
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Line 7alancing is the process of assigning
tas's to #or'stations in such a #ay that
the #or'stations have approximately
e&ual time re&uirements.
!esign Product Layouts1 Line!esign Product Layouts1 Line7alancing7alancing
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Cycle time is the maximum time
allo#ed at each #or'station tocomplete its set of tas's on a unit.
%ycle ime%ycle ime
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OT =timecycle=CT
rateoutputDesired=D
day pertimeoperatingOT
CT
OT =rateOutput
=
D
OT =timecycle=CT
rateoutputDesired=D
day pertimeoperatingOT
CT
OT =rateOutput
=
!etermine $aximum Output!etermine $aximum Output
eterm ne t e n mum um ere erm ne e n mum um er
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task timeof sum=t
CT
t)( = N
∑
∑
eterm ne t e n mum um ere erm ne e n mum um er
of 3or'stations 8e&uiredof 3or'stations 8e&uired
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Precedence diagram1 ool used in line balancing todisplay elemental tas's and se&uence re&uirements
Si)p%e Precee!ce
(iara)a b
c e
01 )i!
07 )i!
10 )i!
05 )i! 02 )i!
Figure 6.''
Precedence !iagramPrecedence !iagram
E l ) / bl LiExample )1 /ssembly Line
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/rrange tas's sho#n in Figure 6.)Dinto three #or'stations. >se a cycle time of ).D minute
/ssign tas's in order of the most numberof follo#ers
Example )1 /ssembly LineExample )1 /ssembly Line
7alancing7alancing
E l ) S l i
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/orstatio!Ti)eRe)ai!i! %iib%e
ssi!Tas
ReviseTi)eRe)ai!i!
Statio!%e Ti)e
) ).D
D.
D.9
a2 c
c
none
a
c
"
D.
D.9
D.9
9 ).D b b D.D D.D
? ).D
D.A
D.?
d
e
"
d
e
"
D.A
D.? D.?
D.A
Example ) SolutionExample ) Solution
% l l t P t (dl i
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Percent idle time F(dle time per cycle
:=<:%.<
Efficiency ) , Percent idle time
%alculate Percent (dle ime%alculate Percent (dle ime
Li 7 l i 8 l
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/ssign tas's in order of most follo#ing
tas's.
%ount the number of tas's that follo#
/ssign tas's in order of greatest
positional #eight. Positional #eight is the sum of each tas';s
time and the times of all follo#ing tas's.
Some 5euristic :intuitive< 8ules1
Line 7alancing 8ulesLine 7alancing 8ules
E l 9E l 9
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c d
a ' e
g h
+") +") +"*
+", +"-
("+ +". +"*
Example 9Example 9
S l ti t E l 9S l ti t E l 9
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Statio! 1 Statio! 2 Statio! 3 Statio! 4
a b e
$
h
c
Solution to Example 9Solution to Example 9
7 ttl ' 3 ' t ti7 ttl ' 3 ' t ti
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' in.) in.' in.' in.&*+hr. &*+hr. &*+hr. &*+hr.
$ottleneck
7ottlenec' 3or'station7ottlenec' 3or'station
P ll l 3 ' t tiP ll l 3 ' t ti
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Parallel 3or'stationsParallel 3or'stations
' in.
) in.
' in.' in.6*+hr.
&*+hr. &*+hr.
6*+hr.
) in.
&*+hr.
&*+hr.
Parallel Workstations
! i i P L t! i i P L t
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(nformation 8e&uirements1). List of departments
9. Projection of #or' flo#s
?. !istance bet#een locations@. /mount of money to be invested
A. List of special considerations
6. Location of 'ey utilities
!esigning Process Layouts!esigning Process Layouts
Example ?1 (nterdepartmental 3or'Example ?1 (nterdepartmental 3or'
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1 3 2
30
170 100
B
Figure 6.'&
Example ?1 (nterdepartmental 3or'Example ?1 (nterdepartmental 3or'Flo#sFlo#s
for /ssigned !epartmentsfor /ssigned !epartments
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Po#erPoint /uthor;s note1 he follo#ing three slides are not in the e
text2 but ( li'e to use them for alternate
examples.
P L tP L t
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Process ayo"t - &or trave%sto eicate process ce!ters
i%%i!
sse)b%y
Test:ri!i!
(ri%%i! P%ati!
Process LayoutProcess Layout
F ti l L tF ti l L t
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/ear
cutting
0ill Drill
Lathes
/rind
1eat
treat
#ssem'ly
(((
***
)))
...
)))
(((
...
((( ***(((( ))))
)))
****
(((
...
(((
* * * * * * * * *
. . . . .
* * * * * *
) ) ) ) )
Functional LayoutFunctional Layout
% ll l $ f t i L t%ell lar $an fact ring La o t
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-1111 -1111
222222222 - 2222
2 s s e )
b % y
3333333333 - 3333
44444444444444 - 4444
athe
athe
i%%
i%%
i%%
i%%
(ri%%
(ri%%
(ri%%
;eattreat
;eat
treat
;eat
treat
:ear c"t
:ear
c"t
:ri!
:ri!
%ellular $anufacturing Layout%ellular $anufacturing Layout
0id P ! i0ideo Process !esign
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0ideo1 Process !esign0ideo1 Process !esign
0id P ( l t ti0ideo Process (mplementation
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0ideo1 Process (mplementation0ideo1 Process (mplementation
0id P $ i0ideo1 Process $apping
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0ideo1 Process $apping0ideo1 Process $apping