OMNI CHANNEL RETAILING Making customers the focus of all your retail channels

Island PacificThe one that worksFor more about us visit www.islandpacific.com

CUSTOMER CENTRIC RETAILING

Island Pacific’s Omni Channel Server (OCS) provides for real

time availability and fulfilment of stock, across all channels

such as web, in store POS, kiosk, warehouse, head office

and mobile POS - thereby servicing the consumers’ needs

based on their terms and lifestyle; whilst sustaining a

seamless and consistent shopping experience.

Providing and maintaining consolidated, real time data

across all retail channels is an integral component and

feature of the OCS, allowing fundamental business and

logical decisions around the supply and fulfilment of

customer orders, to be made as and when orders are

placed.

These mechanics allow all channels to work as a single,

homogenous entity and promote functions traditionally

specific to individual channels to morph into one streamlined

process that facilitate in the best practise management of

key Omni Channel functionality such as Customer Order

fulfilment, Click & Collect and Reserve & Collect.

Key centralised, real-time information includes:

Stock Availability

Membership and loyalty

Digital Vouchers and Coupons

Sales

Customer Orders

Fully integrated with Island Pacific’s Mobile Point Of

Sale, Merchandise Management and Direct Modules, the

OCS can also be integrated with Third Party Web Sites

and Customer Service and Order Fulfilment applications

providing a total end to end Omni Channel solution that

drives customer satisfaction and engagement whilst

promoting a consistent company and brand look and feel.

MOBILE STORE SOLUTIONS Flexibility & freedom of mobility with the power & intuition of our robust mobile application

Island PacificThe one that worksFor more about us visit www.islandpacific.com

GET CLOSER TO YOUR CUSTOMERS

Island Pacific’s Mobile solution extends the role of your store operators. It

offers them the opportunity to engage with customers, give product advice

and perform sales operations on the sales floor, helping alleviate long

impersonal register queues and promote active selling.

Island Pacific’s decades of retail experience and practical implementation has

been synthesized into the latest mobile technology. The intuition of today’s

mobile devices together with Island Pacific’s retail software is changing the

face of retail.

Features include speedy and interactive sales transactions, customer loyalty,

options to email digital dockets, laybys, stock transfers, special orders,

warehouse to customer deliveries, store collections, stocktake, stock receipt

from suppliers or stores, and much more.

Island Pacific Mobile can be used stand-alone in a pop-up store environment

or integrated into your current store infrastructure. It can be incorporated

into Island Pacific’s software suite which includes Retail, Wholesale,

Manufacturing, Planning and Financials or integrated with your existing retail

operations software.

WHERE YOU CAN FIND US

Australian Office Ground Floor, 35 Spring Street Bondi Junction, NSW 2022 +61 (0) 2 9369 8500

USA Office 17310 Redhill Avenue Suite 320 Irvine, CA 92614 +1 800 994 3847

UK Office Suite 4A, Thremhall House Thremhall Park, Start Hill Bishop’s Stortford Hertfordshire CM22 7WE +44 (0) 1279 874545

New Zealand Office Level 2, 8 Rockridge Avenue, Penrose, Auckland 1061 PO Box 2902, Auckland 1140 +64 (0) 9 980 4580