online attendance tracking training session #2: ccis training
TRANSCRIPT
Online Attendance Tracking Training Session #2: CCIS
Training
2
OAT CCIS Training
2
Agenda
• OAT Recap and Reminders • OAT Captivate Simulation• Next Steps:
- Training, Support and Advertising Materials• Questions
OAT Recap and Reminders
OAT CCIS Training
3
4
OAT CCIS Training
4
Recap and Reminders
Recap:
Last week, during the CCIS provider training we:
• Discussed the overview, history, and background of OAT.• Focused on the provider side of OAT invoice submission.• Conducted the walk-through of Provider Self Service Online Attendance
Tracking Captivate simulation.• Provided comprehensive list of available OAT training materials available
(also available in today’s presentation).• Provided specific descriptions and links for provider specific training
materials.
Reminders: • Make it a priority to become comfortable and familiar with provider
processes. • If providers approach CCISs with questions and/or concerns that CCISs are
unsure about, please direct their calls to the ELN Help Desk (877-491-3818).• If CCISs have questions and/or concerns, please follow the established
CCW process.• Please feel free to begin promoting OAT to the Providers in your area.
5
OAT CCIS Training
5
Today’s Focus
How does provider submitted attendance information get to CCISs?
Subsidized Child Care Providers
Provider Self Serviceused forOnline
Attendance Tracking
PELICAN Child Care Works
CCIS Staff
Today’s Focus
OAT Captivate Simulation
OAT CCIS Training
6
OAT CCIS Training
7
OAT CCIS Training
7
Next Steps:Training, Support, and Advertising Materials
8
OAT CCIS Training
8
Training Materials
• All available training, support, and advertising materials related to OAT:
* (Indicates materials designed for providers to be distributed by CCISs)
Number of files
When and where to use these materials Provider CCISUse in Trainin
g
Overview Presentations 2 The presentations provide an introduction to OAT to familiarize users with OAT. CCISs should use this as a kick-off deck during training to provide a complete picture of OAT to Providers. Provider
PELICAN Online Help 3 Online Help is specifically designed for CCISs. Online Help is a comprehensive reference tool that details all aspects of the PELICAN system, with specific files (3) related to OAT functionality. A glossary of commonly used terms is also included.
Captivate Simulation: Provider Self Service Online
Attendance Tracking
1 Use for a comprehensive walk-through of the PSS OAT process for submitting online invoices. CCISs should direct providers to this simulation to demonstrate to providers the ease and flexibility available with OAT.
Captivate Simulation: Processing Online Provider
Invoices
1 Use for a comprehensive walk-through of the processing provider invoice process. CCISs should use this simulation whenever deemed necessary.
Tip Sheet: Processing Online Attendance Invoices
1 Use for questions and concerns related specifically to processing OAT invoices. CCISs should use this tip sheet if questions and/or concerns arise with processing OAT invoices.
Tip Sheet: PSS Account Setup
1 Use for questions and concerns related specifically to PSS account setup. CCISs should direct providers to this tip sheet if providers approach them with questions and/or concerns related to PSS account formation.
User Reference Guide 1 Use for comprehensive and detailed information related to all aspects of OAT. All users and non-users of the OAT system should use this guide to addresses questions and/or concerns related to OAT.
Brochures 3 CCISs should use brochures when promoting and encouraging providers to opt-in to OAT. CCISs should distribute these brochures whenever contact is made with providers and when deemed appropriate.
Newsletters/List Serv (text only)
2 CCISs should use newsletters when promoting and encouraging providers to opt-in to OAT. Newsletters should be distributed following your normal procedures or as deemed appropriate.
**
9
OAT CCIS Training
9
Type Purpose Link
Captivate Simulation: Processing Online Provider
Invoices
Electronic learning tool that provides a comprehensive walkthrough of the OAT system designed for CCISs.
http://ocd/custom/ccis/training/ccis_provider_training.asp
Tip Sheet: Processing Online Attendance Invoices
Provides detailed assistance for processing online attendance invoices designed specifically for CCISs.
http://ocd/custom/ccis/training/ccis_provider_training.asp
PELICAN Online Help Files
The PELICAN Online Help link provides comprehensive assistance for all functions of the PELICAN system, including OAT.
Note: PELICAN CCW login required.
https://www.pelican.state.pa.us/CCMIS/RoboHelp/PrimarySSL/PCCW.htm
User Reference Guide Provides comprehensive and detailed assistance for OAT system users and non-users.
OCDEL Intranet: http://ocd/custom/ccis/training/ccis_provider_training.asp
PSS Link:https://www.pelican.state.pa.us/provider/Files/Help/userreferenceguide.v0.pdf
• The following training materials are specifically designed for CCISs:
Training Materials
10
OAT CCIS Training
10
Next Steps
OAT CCIS Training
11
OAT CCIS Training
11
Questions?
OAT CCIS Training
12
OAT CCIS Training
12
Thank you!
13
OAT CCIS Training
13
Notes
14
OAT CCIS Training
14
Notes