online learning & development · 2 days ago · online learning & development providing...

Online Learning & Development

Providing flexibility and convenience in addition to valuable information, skills, and resources

Master Builders of Iowa is pleased to offer a full complement of online training sessions designed to provide flexibility and convenience, while maintaining a high level of educational programming. We understand that the training needs of our members are vitally important and must be easily accessible statewide.

With convenience, accessibility and safety in mind, we have developed MBI LIVE to provide the membership and the entire commercial construction industry with another delivery option for education, training and professional development. The sessions outlined in this resource guide offer a great opportunity to train multiple members of your team while at the same time assuring continuity amongst all employees regardless if they are working from the office, the job site or remotely. MBI LIVE will also offer the opportunity for participants to earn Master Builder Designation credits in the same manner as our traditional, in-person training programs.

MBI LIVE will be delivered through the Zoom platform with high-caliber speakers who will keep all class participants engaged via interactive sessions, open-ended questions, and chat rooms. It is important to MBI that attendees not only receive quality training on a wide array of class offerings, but attendees must also have the opportunity to have that same engaging experience as they would attending an in-person course.

As you peruse this guide, you will see that we have secured quality speakers who are industry experts on many different topics. Once again through MBI LIVE, we are committed to delivering content that is timely and relevant, but is accessible in a convenient, flexible and safe manner.

Should you need additional information or have questions on any of the classes within MBI LIVE, please feel free to contact Tom Fulcher (MBI’s Director of Education) at [email protected].


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OCTOBER 2020

12 EOS® Self-Implementer Master Class: The 5 Foundational Tools | Page 7

NOVEMBER 202018 Negotiating Like a Pro: The Key Things All Successful Negotiators Do and Don’t Do | Page 14

24 Lifesaving Strategies for Promoting Mental Health in the Construction Industry | Page 27

DECEMBER 20201 Emotional Intelligence: A Deep Dive in the Parts that Really Matter Today | Page 15

16 The Construction Operation LifeCycle | Page 16

JANUARY 20215 An Overview of Navigating Difference - A Cultural Competency | Page 28

13 IT Trends in Construction: Evaluating Your Systems within the Context of the Solution Marketplace | Page 17

FEBRUARY 20218 EOS® Self-Implementer Master Class: LMA (Leadership, Management & Accountability) | Page 8

MARCH 202110 Best Practices for Recruiting a Diverse Workforce | Page 29

16 VUCA (Volatile, Uncertain, Complex, Ambiguous) Leadership | Page 18

31 Crew Parade Production Planning | Page 19

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APRIL 202119 EOS® Self-Implementer Master Class: Three-Step Process Documenter™ | Page 9

28 Managing Yourself First: How to Build A Commanding Presence During Challenging Times | Page 20

MAY 20216 Work and Life – A Balancing Act | 0

11 Process Change: Improving Systems and Processes within the Construction Organization | Page 21

17 EOS® Self-Implementer Master Class: 8 Cash Flow Drivers™ | Page 10

JUNE 20211 EOS® Self-Implementer Master Class: How to Roll out EOS® | Page 11

16 Productive Conflict: A Powerful Vehicle for Navigating Change & Strengthening Engagement | Page 22

JULY 202115 Harmonic Performance: It’s About Time | Page 23

AUGUST 202117 EOS® Self-Implementer Master Class: Vision – Shared by All | Page 12

19 Accountability for Better Results | Page 24

OCTOBER 202118 EOS® Self-Implementer Master Class: Vision – Meeting Pulse™ | Page 13

To register for any of these online sessions, visit www.MBI.Build/eventsNote: the MBI Live - Online Learning & Development sessions will not be recorded.


Register at www.MBI.Build/eventsMBI LIVE - Online Training & DevelopmentPage 6

On November 12, 2019, Master Builders of Iowa introduced the Entrepreneurial Operating System or EOS® to hundreds of industry leaders and leadership teams at the EOS® Experience. Attendees of this event gained a foundational understanding of EOS® from the Founder of EOS® Worldwide, Gino Wickman.

At least partially as a result of attending the EOS® Experience, many MBI member leadership teams and companies have begun the process of implementing EOS® as a tool for greater productivity and a higher level of accountability. Self-implementing EOS® is challenging and time consuming, and requires a great deal of commitment and dedication…but thousands of companies around the world have found that the time and effort are well worth it in the end.

In this series of online sessions, EOS® Implementer Mark Stanley will walk attendees through the EOS® implementation process step-by-step and will address the most critical components of self-implementation. Throughout each session, attendees will gain valuable information and insight toward better communication, organization, and accountability via the EOS® system.

These informative and interactive courses are a great opportunity for company leadership teams to learn and collaborate together to assure everyone on the same page toward successful implementation of the EOS® system.

EOS® Self-Implementer Master Class

Mark Stanley, WHY! Company | Johnston, IAMark founded the WHY! Company in 2002 and has since compiled over 120 clients. As a business coaching and consultancy provider, Mark helps entrepreneurial leaders clarify, simplify and achieve their vision. He is a sought after and trusted advisor who believes that you must do what you say; do the right thing; grow or die; help first; and be humbly confident. Mark is a certified EOS® implementer; six sigma master black belt; TOC supply chain expert and strategist / analyst, who has consulted, coached, and challenged his clients to be their absolute best. Mark has been a certified EOS® implementer for nearly 10 years, completed over 650 EOS® session days over 40 EOS® collaborative sessions. His work and expertise as an EOS® implementer have gained him a lifetime EOS® client rating of 9.32 on a scale of 1 to 10.

Leadership – 2 Credits

Only the individual whose email address is used to register and is attached to the Zoom connection is

eligible to receive Master Builder Designation credits.

MASTER BUILDER DESIGNATION:

$100 / PersonMBI Members

$135 / PersonConstruction Update Subscribers & Non-Members

Fee includes online access to the training event via Zoom and training materials.

SESSION FEES:

The 5 Foundational ToolsOctober 12, 2020 | 1:00 – 3:00 pm

This session will help EOS® self-implementers hone their understanding of the 5 EOS® Foundational Tools™. Learn how each tool answers important questions for your business. Attendees will gain a deeper understanding of these critical tools and how to use them to get exceptional results.

Learning Objectives:

1. The Vision/Traction Organizer™ (V/TO) is a powerful tool to help you simplify the strategic planning process, getting your vision out of your head and onto paper. Using our simple 2-page tool, you’ll answer eight questions to crystallize where your organization is going and how you will get there.

2. The Accountability Chart – A supercharged organizational chart that, in addition to showing structure, clarifies the roles and responsibilities of everyone in the organization.

3. Rocks – These are simply priorities…the three to seven most important things you must accomplish in the next 90 days. Company Rocks are priorities for the company, departmental Rocks are priorities for your department, and individual Rocks are priorities for you or another individual.

4. The Weekly Meeting Pulse helps companies do this by providing an opportunity to ensure that everything is on track for the week, which in turn ensures that everything stays on track for the quarter.

5. EOS® Scorecard™ – your business’ version of that predictive data. It tells you exactly what is happening in your organization at the moment and gives you the power to be proactive. Building an EOS® Scorecard is no easy task, and no one gets it right on their first try.

Registration cancellations must be submitted to Master Builders of Iowa via email to [email protected]. Cancellation requests submitted at least 7 days prior to the start of this course will be refunded 100%. No refund for cancellations less than 7 days prior to the start of this course. No refund for no-shows. THESE SESSIONS WILL NOT BE RECORDED.



Project Management – 1 Credit







SESSION FEES:








SESSION FEES:

LMA — Leadership, Management & AccountabilityFebruary 8, 2021 | 1:00 – 3:00 pm

Poor leadership and management are an epidemic in the entrepreneurial world. LMA is a simple two-part questionnaire that gets to the heart of what makes for great leaders and managers. LMA stands for “leadership,” “management,” and “accountability,” a vital skill set for all leaders.

This session will address the simple but powerful formula for outstanding results with your team. Leadership + Management = Accountability.

You can’t create Accountability, it must be taken. Accountability is an outcome, a bi-product of great Leadership and Management.

Attendees will learn about 5 time-tested tools to increase accountability and performance from your team.

When you lead and manage, do you...1. Give clear direction?2. Provide all tools needed?3. Take Clarity Breaks™?4. Do One-on-Ones?5. Reward and recognize?

Three-Step Process Documenter™April 19, 2021 | 11:00 am – 12:00 pm

This session will help EOS® self-implementers explore a proven problem solver from the EOS® Toolbox™. This interactive session will help clarify differences between a procedure and a process and why it is important to make the distinction. The Three-Step Process Documenter will help your organization reach the ultimate goal of core processes that are Followed by All (FBA).

Learning Objectives:

1. Identify - List the handful of core processes that make your business go - Give each process a name, and make sure everyone in the company knows and uses the name.

2. Document - Take each of those core processes and document them in high-level outline form…for each of these major steps, create a brief, bulleted list of sub steps to standardize the process in a simple, easy-to-follow manner.

3. Package - Create a table of contents from the list in Step 1. Each process from Step 2 will be the contents. Now collate them into one single binder or electronic folder. This becomes your company’s “secret sauce”, or franchise prototype of your way of doing business.












SESSION FEES:

Project Management – 2 Credits







SESSION FEES:

8 Cash Flow Drivers™May 17, 2021 | 1:00 – 3:00 pm

This in-depth session will help you Identify ways to generate more cash and profitability for your business. Attendees will learn and be able to apply simple concepts. The questions below and many more will be addressed, along with tips and tools to improve financial outcomes and get your leadership team more engaged with how to drive operations to produce better results.

Learning Objectives:• Are you missing opportunities to sell more?

• How are you setting your prices and pushing price when you can?

• How can you reduce your direct costs?• Do you have too much cash locked up

in inventory or accounts receivable?

The 8 Cash Flow Drivers™:1. Price2. C.O.G.S. / Margin3. Errors / Mistakes4. A/R Delays

5. G & A Expenses6. Compensation / Labor Costs7. Service Time8. Ancillary Sales

How to Roll Out EOSJune 1, 2021 | 10:00 am – 12:00 pm

Your senior leadership team is on board with EOS® but what about the rest of your company? Once your senior leaders know the Five Foundational Tools™ and can give your Core Values Speech, you can share EOS® with the rest of your organization. It’s time to start communicating and then communicating some more!

We call this the “rollout,” and it begins when your leadership team works together to help next level leaders, managers and supervisors begin using EOS® foundational tools in their departments or teams.

Topics of this session will include the importance of sharing your message in a variety of ways, planning a kickoff meeting and setting a time-line. Spoiler alert! The key here is to start communicating and then communicating some more!

Learning Objectives:• When and how to communicate your vision• The importance of being repetitive

• How to set a time-line• How to have a successful kickoff meeting












SESSION FEES:Leadership – 1 Credit







SESSION FEES:

Vision – Shared by AllAugust 17, 2021 | 10:00 – 11:00 am

You’ve completed your V/TO™, now what? This session, designed for self-implementers will address the important distinction between Vision Shared with All and Vision Shared by All. How many times do you have to repeat your vision before it’s really heard? The answer is more often than you think! Attendees will learn the steps that follow the V/TO™, in order to get your team rowing in the same direction. The V/TO is only the beginning! Use these next steps to get your vision Shared by All.

Learning Objectives:• Delivering a State of Company message on a quarterly basis.• Creating Departmental Plans.

• Working in the 90-Day World®.

Vision – Meeting Pulse™October 18, 2021 | 10:00 am – 12:00 pm

Simply put…Managing the Heartbeat of the Business! From weekly L10 meetings to Quarterly meetings and Annual meetings, in this session, attendees will learn how to use the cadence of the 90-day world to achieve your company’s goals.

Consistent meetings create a rhythm for completing Rocks, and avoiding procrastination. Don’t discount the importance of your weekly, quarterly and annual meetings. Mastering the EOS® Meeting Pulse is a proven way to gain accountability, communication and team health.

Learning Objectives:• Setting up a consistent 90-day

meeting pulse• Create exceptional Level 10

meetings• Adhering to the five rules of

weekly meetings.

• Assigning meeting facilitator and note taker roles.




employees and each additional employee from your company is only $65. Enroll 10 employees, and you save $280!The more employees you enroll from your company, the more you save! Just pay $100 for each of the first two Page 14

Negotiating Like a Pro:The Key Things All Successful Negotiators Do and Don’t Do

November 18, 2020 | 10:00 – 11:30 am

Negotiation is a critical business skill. You must be influential to succeed, and negotiation is the interactive process in which people try to influence each other. We all negotiate many times during the course of the day, whether we know it or not. Even the simplest decisions people make together in their personal lives can involve negotiating skill. In this session, we will discuss the strategy, process, tools, and techniques that successful negotiators understand and use that make them more powerful with others. This session goes beyond the formal, structured negotiating process and reveals the missed opportunities for informal negotiating and uncovers the less-than-obvious negotiating tools others use when deliberating with us.

Learning Objectives• Learn a step-by-step process for planning and executing an effective discussion (negotiation)• Discover the fundamental DOs and DON’Ts of negotiating effectively and being more influential

• Explore how to recognize and counter negotiation tactics used by others

David Rabiner, Rabiner Resources | Portland, ORDavid Rabiner has been a leadership speaker, trainer, facilitator, and executive coach since 1993. His body of work spans more than a quarter century and includes more than 2,200 presentations in 13 countries and 46 U.S. states. For most of his life, David has been a student of how leaders develop themselves, how people influence each other, and how individuals, teams, and companies perform at their best. In addition to his 15-year partnership with MBI, David works extensively in the industry, with clients ranging from smaller contractors to several of the largest, international construction companies. David’s programs are fast, powerful, and funny, but more important, his presentations are substantive and practical. His common-sense approach and real-world examples are easy to listen to, and they compel change, which is the hallmark of speaking and training excellence.

Leadership – 1.5 Credits




$100 / Person for the First 2 People$65 / Person for Each Additional Person from the Same Company

MBI Members


Fee includes online access to the training event via Zoom & training materials.

SESSION FEES:


Emotional Intelligence:A Deep Dive in the Parts That Really Matter Today

December 1, 2020 | 10:00 – 11:30 am

Emotional Intelligence (EQ) is widely misunderstood. EQ was never about being nice to people, it is about understanding the impact of emotions (visible and hidden) on decision making, leadership and building effective relationships. This session will briefly introduce EQ but then deeply focus on two important areas; optimism and stress tolerance. In times of uncertainty these two unique elements of EQ are proving to be the difference between success and failure. This is all made even more challenging as we lead and manage remotely. Things that come easily face to face are harder in the virtual world. This makes understanding EQ even more important. This session will help you assess where you are in these areas and give you usable tools to:

• Differentiate between EQ and pity

• Develop strategies to increase optimism and stress tolerance• Increase team effectiveness

Wally Adamchik, CSP, CMC, CVP | Firestarter Speaking & Consulting – Raleigh, NCWally speaks and consults on leadership to the construction industry. For nearly 20 years his solutions have helped contractors be more productive, safe and profitable. Wally grew up in construction before spending a decade as an Officer in the United States Marine Corps. His solutions are practical, tested and effective. A regular presenter at industry gathering across North America he is the author of Construction Leadership From A to Z and No Yelling: The Nine Secrets of Marine Corps Leadership.






MBI Members



SESSION FEES:



The Construction Operation LifeCycle

December 16, 2020 | 10:00 – 11:30 am

First, go and SEE. That is the most basic first step in any effort to improve the performance of any type of construction operation. This session will introduce attendees to the world of construction operation process and work zone metrics and how to “go and see” them within their own operations. Attendees will be introduced to a structured way of observing and documenting how work moves through space and time in varying degrees of detail. “Reactive Analysis”, that is, how to observe and document ongoing construction operations using a whole new set of criteria and measurements, always exposes opportunities for improvement and generates new learning that can be applied to similar operations in the future. The creation of a “process metrics” retained learning library will be described followed by how to employ that learning and the new familiarity with process metrics into future operation production planning activities referred to as “Proactive Analysis”. The session will conclude by describing the results of a detailed study in which 120 various construction operations experienced improved production, that resulted in improved production rates compared to previous experiences by a factor of 4.29:1.

Learning Objectives• Become familiar with the power of the Plan/Do/Check/Act performance improvement model and the need to

observe and measure the effectiveness of the work processes at the crew level.• Understand how to plan for and intentionally observe and document ongoing construction operations.• Become familiar with Operation Genetics and how this concept can help in both Reactive and Proactive

Analysis of construction operations. • Understand how to use process and work zone metrics in the detailed planning of upcoming operations. • Understand how to plan for and carry out a “potential” production plan for an upcoming operation• Become introduced to a packet of Operation Production Planning forms and worksheets.

Michael Casten, Construction Concepts | North Myrtle Beach, SCBefore attending Colorado State University as an Industrial Construction Management major, Mike started his construction career as a carpenters’ apprentice, journeyman and then foreman. Later, based on his experience with general contractors, he founded Construction Concepts in 1978. Over the last forty years Mike has provided consulting services in the area of craft productivity improvement and project performance improvement on projects of every size and type all across the US and in Canada, Mexico, and Venezuela for many of the largest construction contractors in the world. He is currently consulting with a select group of clients in the deployment of Construction Concepts’ construction project production management system (Crew Centered Construction) that balances a focus on improving the predictability and reliability of project work flow with the optimization of the effectiveness and efficiency of the work at the crew level.

Project Management – 1.5 Credits





MBI Members



SESSION FEES:


IT Trends in Construction:Evaluating Your Systems Within the Context of the Solution Marketplace

January 13, 2021 | 10:00 – 11:30 am

For many years, the construction industry had a fairly clear path for automation. New ERP systems every ten years or so, estimating solutions for bidding, a PM application for RFIs and Submittals. Ten years ago, things got more complicated as the marketplace offered many more types of systems and solutions to automate various functions (e.g. Human Resources, BIM, and tool tracking). Today, there is even more congestion in the marketplace, overlapping functions, and varying levels of success as well as consolidation of the smaller developers by the larger ones. How can a contractor make sense of this and make good decisions for his/her own organization? This session seeks to provide some clarity around the position we are in and where the technology is heading. We will also look at how contractors can better plan for evolving IT landscape, select and implement better, and finally, get greater return from the investment in IT.

Learning Objectives• Gain perspective on the larger landscape of technology in construction• Explore ways of thinking about your own organization and how to evaluate and prioritize new solutions

• Learn proper ways of evaluating software solution and implementing for success.

Christian Burger, Burger Consulting Group | Chicago, ILChristian is principal of the Burger Consulting Group, an independent consulting firm based in the Chicago area. The firm concentrates exclusively on IT strategy and tactics for the construction industry. Christian has worked with contractors for more than twenty years on software selections, implementation management, IT strategy and planning and evaluation of current systems. He started his career in construction at FMI as a senior systems consultant. After eight years, Christian went to work as a Client Manager for JD Edwards & Company. In July of 1996, Christian launched the Burger Consulting Group. Christian is a frequent speaker at industry events and contributes articles on technology in the construction industry to many industry publications. Christian also teaches the technology course for Northwestern University’s Masters in Project Management course through the Engineering school. Christian has a BS in Accounting from Ball State University and a Master of Arts from Northwestern.






MBI Members



SESSION FEES:



VUCA LeadershipViolent, Uncertain, Complex, Ambiguous

March 16, 2021 | 10:00 – 11:30 am

The U.S. Army War College introduced the concept of VUCA to describe the more volatile, uncertain, complex and ambiguous world resulting from the end of the Cold War. This is exactly the environment leaders find themselves in today. Leadership 101 is a great start but the VUCA challenges of today require leaders at all levels to be better. How do you motivate in a virtual VUCA world? How do you engage people when you are one browser tab away from distraction? This hard-hitting interactive session will answer those questions and help participants see their path forward with proven techniques to overcome the challenges they face and a better understanding of:

• How to determine your comfort level with ambiguity • How to Implement leadership techniques to advance your team in VUCA world

• Techniques to Increase employee engagement


Crew Parade Production Planning

March 31, 2021 | 10:00 – 11:30 am

This session will first introduce the current condition of traditional short-term production scheduling and its relationship to an overall project schedule. Then, through the introduction to the concepts of a value stream, pull, and collaboration, a very different approach to bridging between a traditional project CPM schedule and a two-week lookahead schedule will be presented. This material will describe a proven method of facilitating Crew Parade Production Planning and the required preparation, collaborative participation and desired outcomes of these sessions. Additionally, some time will be spent discussing how to concurrently enhance the possibility of growing a project culture of respect, trust, collaboration and teamwork. This session will conclude by sharing results of amazingly successful Crew Parade Production Planning events and the opportunities that still exist in terms of unrealized potential as new planning techniques and technologies evolve.

Learning Objectives• Understand the vision of Daily Crew Production Flow and the need for specific daily crew production goals.• Become familiar with the need to create a collaborative planning function that better connects the overall

project schedule and a short-term (two to three week) Look-Ahead Production Schedule.

• Understand how to plan for and facilitate a Crew Parade Production Planning event. • Understand how to solicit information from crew stakeholders as to their volume of work, preferred route or

sequence of doing the work and the durations and resources associated with that work. • Understand how to use the output of a Crew Parade Production Planning session to collaboratively populate

and manage the various crew work assignments within the Look-Ahead Schedule.

• Be introduced to a packet of Crew Parade Production Planning forms and worksheets.

Michael Casten, Construction Concepts | North Myrtle Beach, SCBefore attending Colorado State University as an Industrial Construction Management major, Mike started his construction career as a carpenters’ apprentice, journeyman and then foreman. Later, based on his experience with general contractors, he founded Construction Concepts in 1978. Over the last forty years Mike has provided consulting services in the area of craft productivity improvement and project performance improvement on projects of every size and type all across the US and in Canada, Mexico, and Venezuela for many of the largest construction contractors in the world. He is currently consulting with a select group of clients in the deployment of Construction Concepts’ construction project production management system (Crew Centered Construction) that balances a focus on improving the predictability and reliability of project work flow with the optimization of the effectiveness and efficiency of the work at the crew level.










MBI Members



SESSION FEES:


MBI Members



SESSION FEES:




Managing Yourself First:How to Build A Commanding Presence During Challenging Times

April 28, 2021 | 10:00 – 11:30 am

It’s easy to keep an even keel in smooth waters. However, great leaders know that how they present themselves during difficult times can be a major contributor to their success or failure as leaders. In fact, many great leaders in history have defined themselves by the way they “stepped up” when their followers needed them most. This session will discuss the leadership element of self-management. You’ll learn the habits, attitudes, and thought processes that enable peak performers to process difficult situations effectively, set powerful examples, and secure the commitment and allegiance of others in the process. You’ll learn powerful tools you will use and remember for a long time.

Learning Objectives• Discover a simple technique to process things that cause stress and discomfort• Learn the habits and routines great leaders do to stay even and prepared for challenges

• Explore how to use your attitude - the way you see the world - as a competitive advantage

David Rabiner, Rabiner Resources | Portland, ORDavid Rabiner has been a leadership speaker, trainer, facilitator, and executive coach since 1993. His body of work spans more than a quarter century and includes more than 2,200 presentations in 13 countries and 46 U.S. states. For most of his life, David has been a student of how leaders develop themselves, how people influence each other, and how individuals, teams, and companies perform at their best. In addition to his 15-year partnership with MBI, David works extensively in the industry, with clients ranging from smaller contractors to several of the largest, international construction companies. David’s programs are fast, powerful, and funny, but more important, his presentations are substantive and practical. His common-sense approach and real-world examples are easy to listen to, and they compel change, which is the hallmark of speaking and training excellence.

Process Change:Improving Systems and Processes within the Construction Organization

May 11, 2021 | 10:00 – 11:30 am

Before a company buys new software to solve a perceived need in the organization, it is usually a good idea to take a close look at the processes being automated. This session focuses on how to diagnose a given process, identify needs for automation, how to implement new solutions and bring about positive and impactful change. In the construction industry, there is a considerable amount of un-used or under-utilized software. This happens for a variety of reasons, not all of them under the contractor’s power to change. But some of it is and this will be our focus. This session will share a number of specific tactics that can be used to diagnose processes as well as improve them with a combination of software and process change. We will discuss how IT needs to support these initiatives but, most often, cannot lead them by themselves. We will look at some specific case studies from different types of contractors as well as have an open discussion around the challenges with process change in many construction organizations.

Learning Objectives• A clear idea of how and why processes break• Ways to measure a process objectively

• Practical ways to fix different processes• Identify tech solutions that can help IT be part of the solution• Clarify what you need from your organization to be successful

Christian Burger, Burger Consulting Group | Chicago, ILChristian is principal of the Burger Consulting Group, an independent consulting firm based in the Chicago area. The firm concentrates exclusively on IT strategy and tactics for the construction industry. Christian has worked with contractors for more than twenty years on software selections, implementation management, IT strategy and planning and evaluation of current systems. He started his career in construction at FMI as a senior systems consultant. After eight years, Christian went to work as a Client Manager for JD Edwards & Company. In July of 1996, Christian launched the Burger Consulting Group. Christian is a frequent speaker at industry events and contributes articles on technology in the construction industry to many industry publications. Christian also teaches the technology course for Northwestern University’s Masters in Project Management course through the Engineering school. Christian has a BS in Accounting from Ball State University and a Master of Arts from Northwestern.










MBI Members



SESSION FEES:


MBI Members



SESSION FEES:




Productive Conflict:A Powerful Vehicle for Navigating Change & Strengthening Engagement

June 16, 2021 | 10:00 – 11:30 am

This session will focus on powerful ways of navigating conflict at an organizational and departmental level to allow for productive disagreements and discussions to occur that will increase employee engagement and encourage more involvement from all employees in decision making processes. The key to increasing productive conflict is having “Psychological Safety” in your organization. We will discuss how leaders can foster Psychological Safety and encourage productive discussions in meetings. This session will use multiple teaching styles including didactic presentation and small group discussion.

Learning Objectives• Define the difference between productive and unproductive conflict

• Understand and describe how productive conflict is critical for innovation and growth in an organization• Understand what psychological safety is and how it fosters productive conflict in an organization

• Learn how leaders can amplify voices in their organization to ensure that everyone is heard• Learn how to attend to both verbal and nonverbal communication and how to communicate empathically in

your organization

• Learn how to create an open space for multiple perspectives in your organization

Warren Phillips, Transformative Workplace Solutions | Ankeny, IAWarren Phillips, Ph.D. is a Clinical Psychologist and Organizational Consultant with more than 25 years of experience working with human behavior, relationships, and leadership in multiple contexts. He is an Associate Teaching Professor in the Department of Psychology at Iowa State University, a full member of the American Psychological Association, and President of the Iowa Psychological Association. He and his business partners, Warren Jacobs, MFT (Vice-President of TWS) and Kimberly Phillips (Chief Operating Officer), run Transformative Workplace Solutions, based in Iowa. The mission of Transformative Workplace Solutions is to “Take the Irk out of Work” by partnering with leaders to increase connection, collaboration, and productivity in their workforce and help employees love coming to work. One of Warren’s specialties is coaching leaders to become inspiring leaders during challenging times.

Harmonic Performance:It’s About Time

July 15, 2021 | 10:00 – 11:30 am

A recent Harvard Business Review article about time and how people, especially busy, successful people use their time, indicated that most people are only spending about 10% of their work week doing high leverage, purposeful work. That’s right…only 10% of our time doing things that bring meaning, energy and passion to our professional life. Instead we are putting out fires, running from meeting to meeting, checking email and making countless phone calls. Did you know that most people spend 2 years of their life playing phone tag? This engaging and informative session will dive into the things in our work and personal life that sabotage our days and will provide valuable tips and tricks to be more productive and organized.

Learning Objectives• Create: Gain Clarity, Focus and Make Better Decisions• Expand: Maximize the Time we Have.

• Experience: Take Charge of Our Day to Day Life

Pamela Mumm, Harmonic Performance Academy | Dubuque, IAPamela is the creator and Founder of the Harmonic Performance Academy, and is a founding member of the John Maxwell training team. She is a nationally recognized teacher, speaker and executive coach who earned her undergraduate degree from Wartburg College and her Master’s Degree from the University of Iowa. Her work is focused on developing people, aligning teams and achieving remarkable results. Her greatest reward is watching people create a life they love!










MBI Members



SESSION FEES:


MBI Members



SESSION FEES:




Accountability for Better Results

August 19, 2021 | 10:00 – 11:30 am

Do people get things done in your organization? Or do you find yourself wondering, not only how, but IF the job will be done the right way the first time? What is the cost of people not living up to commitments and how can you help people do exactly that? There are reasons we don’t hold people accountable. From fear to know how, this no longer needs to be true. How do you do all this from miles away on a computer screen? This content rich session will help you hold people accountable and improve team performance.

Learning Objectives• Implement proven methods to hold people accountable• Assess individual performance for better results

• Promote team efficiency







MBI Members



SESSION FEES:


employees and each additional employee from your company is only $65. Enroll 10 employees, and you save $280!Page 26 The more employees you enroll from your company, the more you save! Just pay $100 for each of the first two

Commercial construction is one of the largest and most critical industries in the country and while we share many challenges of other industries, we also have a few that are unique or statistically more prevalent in construction. In serving our mission “to be the essential resource for improving member performance and promoting a business environment favorable to the construction industry,” Master Builders of Iowa is excited to introduce The Changing Face of Construction!

MBI’s goal with this program is to provide companies and individuals with high quality, timely, and relevant information as well as a resource in addressing four vitally important topics of their business.

• Mental Health• Gender, Race, and Recruiting

• Diversity and Inclusion • Work-Life Balance

These four topics when not properly addressed through education, training, and internal evaluation can have an adverse effect on the company as well as individual employees. MBI encourages companies to identify at least a couple of employees who will be a “champion” for each of these topics. A “champion” can be an HR Director, Project Manager, Superintendent, even a field worker…this is less about title or position and more about their passion toward the topic and their drive to see the company improve in the respective area.

Throughout each of these online sessions, attendees will be provided with statistics, information, and best practices while being challenged to take a deep look inside your organization and ask yourself “can we be better”. Can you do more for your employee’s mental health, can you instill diversity into your hiring and promoting practices, and can you do more in helping your employees juggle home life and work life and be amazing in both spaces?

For additional information on any of these topics or others that you would like MBI to explore, contact Tom Fulcher at [email protected] or (515) 657-4395.

The Changing Face of Construction

Lifesaving Strategies for Promoting Mental Health in the Construction IndustryNovember 24, 2020 | 10:00 – 11:30 am

Construction has the second highest rate of suicide among all occupations, four times higher than the general population. Construction is male dominated with a “tough guy” culture. It is a high stress industry with demanding schedules, seasonal work, layoffs, long hours, and frequent travel.

Mental illnesses are among the most common health conditions in the United States. These include depression and anxiety disorders, substance use, psychotic disorders, and work-related stress, and can lead to increased absenteeism, high turnover, lost productivity, increased costs, and lower employee engagement.

There is often a reluctance to discuss mental health issues in the workplace and this stigma can prevent people from seeking treatment. In this session, we will address workplace policies that can be used to improve employees’ mental health and provide a plan for action. Solutions at the organizational (e.g. policies), workplace (e.g. campaigns), and supervisor (e.g. toolbox talks to start the conversation) levels will be presented in this interactive session where attendees will have direct contact with mental health experts.

Learning Objectives• Gain the tools necessary to make the business case for addressing mental health• Understand unique risk factors in the construction industry that contribute to mental health problems• Describe methods to address mental health at the organizational, workplace, and supervisor levels

Diane Rohlman, University of Iowa | Iowa City, IADr. Rohlman is a professor in the Department of Occupational & Environmental Health in the University of Iowa’s College of Public Health where she holds the Endowed Chair in Rural Safety and Health. She is director of the University of Iowa’s Healthier Workforce Center, as well as the director of the Agricultural Safety and Health Training Program in the University of Iowa’s Heartland Center for Occupational Health and Safety. Her research focuses on the health effects of occupational and environmental exposures, with emphasis on the increased workplace risks faced by younger employees. She also has studied how lifestyle factors, such as risk-taking, substance use, distracted behaviors, and fatigue or sleep deprivation, can impact safety on the job, as well as the effect of interventions directed toward supervisors and workplace policies.

Jaime Strickland, Washington School of Medicine | St. Louis, MOJaime Strickland is a research specialist in the Healthier Workforce Center at Washington University in St. Louis. She and her colleagues work closely with employers and unions to study the impact of workplace factors on health and productivity, and to develop interventions to support worker health. Their research has been primarily in construction and healthcare and covers topics such as substance use, stress and mental health, ergonomics, musculoskeletal health, and safety management. Jaime holds a Master of Arts in Psychology and has worked as a health researcher at Washington University since 2003.






MBI Members



SESSION FEES:




An Overview of Navigating Difference — A Cultural CompetencyJanuary 5, 2021 | 10:00 – 11:30 am

This interactive and informative session is an introduction to Navigating Difference which is an 18 hour course developed by Washington State University and explores the definition of diversity, approaches to diversity learning, and the “preference to oppression slope.” Participants of this 90-minute session will be introduced to these concepts and have an opportunity to experience the Diversity Wheel activity that explores the dimensions of diversity that they personally bring to the work setting and to better understand how these differences can be either strengths or barriers (or both) in relationships with colleagues.

Ross Wilburn, Iowa State University Extension & Outreach | Ames, IARoss is the Diversity Advisor and the Associate Program Director of Community Economic Development at Iowa State University Extension and Outreach in Ames, IA. He has 32 years of experience in non-profit human services, educational, and governmental organizations locally and nationally. Previously, Ross was the Director of Equity for the Iowa City Community School District. Ross has a Master’s degree in Social Work from The University of Iowa, served in the Iowa Army National Guard for six years where he achieved the rank of Staff Sergeant E-6, also having been selected as the Distinguished Honor Graduate in his Non-Commissioned Officer Class. In 2019, Ross was elected to serve in the Iowa General Assembly in the House of Representatives for Ames, IA. In 2012, he finished serving on his twelfth & final year on the City Council in Iowa City, Iowa. He is a former Mayor of Iowa City and has the distinction of having been the city’s first African-American Mayor.


Best Practices for Recruiting a Diverse WorkforceMarch 10, 2021 | 10:00 – 11:30 am

Workplace diversity has become a hot topic and a high priority for many human resource departments and executives in all industries, and commercial construction is no exception. On the surface, efforts to diversely recruit into an organization may appear to be just a noble gesture or meant to gain or maintain compliance. But, for high performing companies, that couldn’t be further from the truth! The rise in diversity recruitment is associated with companies understanding that those who can effectively recruit and manage a diverse workforce have a clear advantage. Simply put, the greater variety of thoughts, perspectives, ideas, and backgrounds you have at the table, the better end result. In this session, we will dive into best practices on how to objectively recruit a diverse workforce with insight from seasoned recruiters and inclusion experts from some of Iowa’s largest employers.

Learning Objectives• Gain a better understanding of how to recruit with diversity in mind• Learn the value and benefits of a diverse workforce• Discover tried and true best practices for recruiting and securing a diverse team

Anthony Ferguson, Jr., Ed.D, West Des Moines Community Schools | West Des Moines, IADr. Ferguson serves as the Executive Director of Equity, Inclusion, and Diversity for WDMCS. Previously, he worked for the Iowa Attorney General’s Office, Mercy Medical Center, and Drake University. For over 10 years Dr. Ferguson has integrated an anti-racist and anti-oppression framework into his work both personally and professionally. His academic research focuses on the mental health and well-being of marginalized communities existing in predominantly White spaces.

Dr. Ferguson holds a Bachelor’s degree from the University of Iowa in African American Studies, along with a certificate in Critical Cultural Competency. He also received a Master’s degree from Drake University in Clinical Mental Health Counseling, and a Doctoral degree in Educational Leadership. Dr. Ferguson currently serves as Alpha Phi Alpha Fraternity, Inc Midwestern Regional Executive Director, and sits on the Board of Directors for the Zeta Kappa Lambda Educational Foundation, and the Iowa Chapter of Children Advocacy Centers.

Eric Idehen, OPX International | Urbandale, IAEric was born in Nigeria, lived in the Ukraine and Spain and is now a naturalized citizen of the United States. He has been a community development and diversity consultant, as well as a banker and construction economist. His wide-ranging career trajectory has given him a tremendous wealth of experience to assist clients in the areas of diversity training and education, community development and leadership. Eric joined Wells Fargo 2001, he is currently the Vice President of Community Relations, and has served Wells Fargo for a combination of 17 years in several roles including teller, customer service representative, personal banker, community development and diversity consultant. In 2010, he was promoted to Vice President of Diversity and Inclusion. Eric was recognized in 2010 from the Federal Bureau of Investigation, which presented him with the Director’s Community Leadership Award. A year prior, he also received the Dr. David J. Wang Humanitarian Award from the Chinese Association of Iowa.

Sailu Timbo, Hy-Vee, Inc. | West Des Moines, IASailu’s Hy-Vee career began in 1998 in Waterloo and he continued to work for Hy-Vee while attending the University of Iowa. After graduation, Sailu decided to take the Store Director career path. Along the journey he worked at 11 different stores and was the Store Director at 4 of them. In late 2017, Sailu accepted the position of Director, Diversity where his main focuses are recruiting, training and education to strengthen our inclusive culture. He now focuses is on community and diversity relations. He has a degree in African American World Studies from the University of Iowa along with his Entrepreneurial Certificate. Sailu and his wife Kaitlyn reside in Waukee, Iowa with their two daughters Lyla (6) and Lena (4).

Ethics – 1.5 Credits




Ethics – 1.5 Credits





MBI Members



SESSION FEES:


MBI Members



SESSION FEES:



Work and Life - A Balancing ActMay 6, 2021 | 10:00 – 11:30 am

As the stress of trying to “get it all done” increases, we experience a plummet in productivity, loss of concentration, and spikes in irritability or low motivation. All these responses harm our personal and professional relationships. If we lead, we have an obligation to give those we serve our best, and that means maintaining optimal mental and physical energy. Work-life balance may sound like a pipe dream, but there are considerable payoffs in striving to maintain it to the best extent possible. This session will focus on practical ways to maximize efficiency at work, “do more with less,” set effective goals, and balance the needs of strategic analysis and planning with the limited number of hours in the day. In today’s pandemic, working-from-home era, we’ll also explore specific issues around working from home, such as broad dilemmas of how to step away from work, to the details of lighting, seating, and location.

Learning Objectives• Assess your workflow obligations and then rank them by priority and follow prioritization.

• Understand and implement techniques to head off interruptions before they occur.• Manage both your incoming and outgoing email in ways that are more efficient and productive.• Implement small changes to your working-from-home environment to increase work/home separation.

Alan Feirer, Group Dynamic - Winterset, IAAlan Feirer is a leadership trainer, Everything DiSC® Authorized Partner, Five Behaviors of a Cohesive Team™ Authorized Partner, organizational development consultant, and author of The Group Dynamic Field Guide: 51 Ideas You Can Use Today. For the last 21 years, he has done business as Group Dynamic, helping people embrace challenging work, and have less stress while getting more done. Alan works with managers, directors, leadership teams, staffs, and team members through leadership training, team-building, and communication training. He holds membership in many professional organizations, including Optimists, Madison County Area Chamber of Commerce, the Greater Des Moines Partnership, and the Association for Talent Development (previous Central Iowa chapter President).






MBI Members



SESSION FEES:


Master Builders of Iowa221 Park St. | Des Moines, IA 50309www.MBI.Build | [email protected]

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