The following is intended to outline our general

product direction. It is intended for information

purposes only, and may not be incorporated into any

contract. It is not a commitment to deliver any

material, code, or functionality, and should not be

relied upon in making purchasing decisions.

The development, release, and timing of any

features or functionality described for Oracle’s

products remains at the sole discretion of Oracle.

Application Change Management Pack for Oracle E-Business Suite

An Introduction

Ken Baxter, Senior Product Strategy Manager

Biju Mohan, Senior Product Manager

Agenda

• Introduction

• Use Cases and Functional Overview

• UPK Demo

• Useful links and Contacts

• Summary

• Appendices

• Related OpenWorld Sessions

• Q&A

Introduction

Enterprise Manager Grid Control

Discovery Monitoring Cloning

Application Management Pack

Customization

ManagerPatch

Manager

Setup

Manager

Application Change Management Pack

Oracle

E-Business

Suite

Packs

Customization Manager – Takes all

files associated with a custom

application, report or extension - and

bundles them into an Oracle patch.

Standard utilities can then be used to

apply the patch to different instances

IntroductionUnderstanding the Components of ACP

Patch Manager – Eliminates many of

the manual tasks associated with

applying EBS patches, as well as the

redundant nature of applying the patch

to each and every instance.

Setup Manager – Automates the

migration of configuration/setup data

across instances. Provides over 300

functional APIs (AOL, Fin, Mfg, Dist) for

setup data management.

Oracle Enterprise Manager

Top-Down Application Management

Application Lifecycle Management

ApplicationOperations

Management

Real UserExperience Insight

Service Level Management

Packaged Application Management

SOA Application Management

Diagnostic and Tuning

Provisioning, Configuration Management

Change Tracking and Synchronization

Load Testing andAccelerators for

Packaged Apps & Web Services

Functional Testing andAccelerators for

Packaged Apps & Web Services

Test Management

Real Application Testing

Data Masking

ApplicationQuality

Management

Fusion Applications

Application Management Packs for

1. Oracle E-Business Suite

2. PeopleSoft Enterprise

3. Siebel

4. JD Edwards EnterpriseOne

Strategic DirectionOracle Application Product Lines Converging on EM

Use Cases

Use CaseManaging Customizations – Existing Practice

Developer

Test QA Prod

FTP

Transfer

&

Build

FTP

Transfer

&

Build

FTP

Transfer

&

Build

Dev

Check out

Check in

Source Control

I

D

E

•ManualChallenges: •Repetitive •No Reporting•Complex

Product Overview How Customization Manager Facilitates Management of Customizations

Customization Manager “Packages” custom files into one reusable unit

Create AD compliant customization

packages

Over 200 file types supported

Reuse Packages

Create build lists with manifests

Building a

“Package” of

Custom Files

Advantages compared to manual methods

• No manual transfer/build of files

• Leverage Patch History and Reporting

• Custom patches deployed with Patch Manager

• Standards validation

• Dependency validation

• Integration into leading Source Control Systems

Inputs

The 3-step interview

captures:

• Configure SC commands

• Specify source/build

locations

• Specify custom files

• Specify versions

• Set execution date/time

Patch

Manager

Deploy

Test

Apply

Prod

Use CaseManaging Customizations – Customization Manager

Developer

•Auto-buildBenefits: •Reusable •Standards •Comprehensive

Customization Manager

QATest Prod

Customization Package

Dev

Check out

Check in

Source Control

I

D

E

Use CasePatching Applications – Existing Practice

Node 2

Node 1

Dev

1

2

AD UtilitiesCommand

Line

Patches

(Metalink)

•ManualChallenges: •Repetitive •Serial

Node 2

Node 1

Test

3

4

AD Utilities

Node 2

Node 1

Prod

5

6

AD Utilities

Targets

SysAdmin / DBA

Product Overview How Patch Manager Facilitates Management of Oracle and Custom Patches

“Patch Run” bundles all discrete patching steps into one reusable unit

Eliminate many manual steps

Re-usability of Patch Runs

Simultaneously apply to multiple targets

Reporting capabilities

Building a

“Patch Run”Test

Advantages compared to manual methods and competitive products

• Treats Custom patches like Oracle patches

• Central Console for all patch activities

• Customizable deployment procedure

• Unattended execution

• “Create-Like” copy functionality

• Integrates with Metalink

UAT

Extract

Inputs

The 6-step interview

process captures:

•Oracle patches

•Custom patches

•Multiple target instances

•Patch readmes

•Set AD Patch options

•Security credentials

•Set execution date/time

Prod

Use CasesPatching - Applying Multiple Patches to 3 Instances Simultaneously

Define a Patch Run

• Select Targets: Dev, Test, and UAT

• Select Patches: Custom, Oracle

• Select Options: Merge, Hot, Autoconfig

• Set Execution: Sunday @ 2am

• Review/Approve: Launch

• Set Credentials: Apps/Apps

Node 2

Node 1

UAT1

Node 2

Node 1

Test1

Node 2

Node 1

Dev1

•AutomatedBenefits: •Reusable •Multi-target •Parallel

Task: Identify and move 100’s of related records to

multiple instances

Use CaseSetups - Rolling Out “Sets of Books” to Multiple Instances

Func. Analyst

Development

(Source)

Test

(Target)

UAT

(Target)

?

Existing Practice

Key data by hand

• Time and labor intensive • Keying errors• Difficult to compare instances

Write scripts to move data• Requires expensive resources • Requires knowledge of data model• Scripts can be complex• Difficult to reuse scripts• Difficult to compare instances

Product Overview How Setup Manager Facilitates Management of Configuration Data

Setup Manager “project” bundles all discrete steps into one unit

Enforce dependencies/hierarchies

Multi-source, multi-target

Reusable

Serial/parallel loading

Setup Manager Project

(e.g., AOL, CoA, A/P, Org. Structure, Payroll,

Employees, SCM, etc.)

Target

Instance n

Compare

Advantages compared to manual methods and competitive products

• Over 300 Oracle owned solutions

• Supports customer-created APIs

• Reusability of projects

• Comparison reporting between instances

• Audit reports

• Security infrastructure

• Ready archive/repository for extracts

• Central console to access/manage operations

Source

Instance

Target

Instance A

Extract Load

Use CaseSetups - Rolling Out “Sets of Books” to Multiple Instances

Func. AnalystSetup Manager Project

Extract Acct. Calendar Dev 1

Extract Acct. Setups Dev 1

Compare

Report

Acct. Calendar Dev /

Test

6

Compare

Report

Acct. Setups Dev /

UAT

6

Load Acct. Calendar Test 2

Load Acct. Setups Test 3

Load Acct. Calendar UAT 4

Load Acct. Setups UAT 5

Type Setup Data From/To Seq.

Development

(Source)

Test

(Target)

UAT

(Target)

1

2

3

4

5

6

6

•DependenciesBenefits: •Reusable •Multi-Target •Parallel

UPK Demo

Useful Links

EBS Management PacksUseful Links and Contacts

• External links

• Customer-accessible website here

• Contacts

• kenneth.baxter@oracle.com – Product Manager

• angelo.rosado@oracle.com – Product Manager (Outbound)

• biju.mohan@oracle.com – Product Manager (Inbound)

• Metalink Notes

• 812315.1: Getting Started with AMP 3.0 and ACP 3.0

• 812294.1: Known Issues with AMP

• 829450.1: Known Issues with ACP

Summary

Executive SummaryWhat You Need to Remember from Today

• Applications Change Management Pack (ACP)

Is a tool and a framework for automating the process of managing

changes to your EBS instances, including:

• Custom Development (Custom applications, reports, and

extensions)

• Both Custom and Oracle patches

• Both Custom and Oracle Configuration/Setup data

Delivers quantifiable benefits and ROI to customers

Standardizes and centralizes Change Management

Reinforces and extends Oracle’s overall strategy of Change

Management

Appendices

• How to better manage customizations?

• How can I automate currently manual administrative processes?

• How do I lower operating costs and manage growth?

• How can I enforce greater efficiency and accountability into the Change Management process?

• How can I obtain a consolidated view of all of the changes in my environments?

• How can I report on differences between instances?

• How do I adopt or enforce ITIL best practices?

CHALLENGES

• Leverage EM infrastructure

for Application Management

• Integrates with EM and AMP

• Bundle customizations into

AD Compliant patches

• Over 200 file types supported

by Customization Manager

• Simultaneous multi-node

Patch and Setup deployment

• Next generation of

Applications patching

• Construct complex, reusable

projects for management of

Setup data

• Enforce dependencies

among Setup data

components

CAPABILITIES

• Deliver change with

consistency & reliability

• Replace labor-intensive

repetitive, error-prone tasks

• Minimize and Reduce human

error

• Increase efficiency

• Reduce trouble-shooting time

• Enforce best practices for

change management

• Establish accountability

VALUE

Application Change Management PackKey Takeaways

• Group extracts, loads, and

reports into projects for easier

management and reuse.

• Recognize and enforce the

dependencies between different

selection sets and provide

sequencing recommendations.

• Automated, simultaneous loads

across multiple instances

• 300 supported configuration

APIs

• Perform loads across different

RUP levels

• Share the extracts, loads, and

reports content with other

users.

• Central console for all activity

Setup Manager

Product FeaturesSummary of Key Features

• Configurable Patch Process:

Step-by-step interview process

• Deploys custom and standard

Oracle patches from a central

console

• Simultaneous, multi-patch,

multi-target deployment

• Integration with Customization

Manager

• Multiple Patch Options: Support

for wide variety of patching

options such as Hot Patching,

disable archive mode….etc

• Centralized Patch Deployment

Tracking: In Progress,

Completed, and Scheduled

• Integrates with MetaLink to

download patches

Patch Manager

• Create AD compliant customization packages

• Over 200 file types supported

• Build or compile Java or Form libraries

• Custom patches can be applied using Patch Manager

• Central console for all custom patches

• Creating build lists with manifests

• Validate the custom files based on a set of standards

• Interface with Version Control systems (CVS, Subversion)

• Capture additional Metadata around customization

• Standard and Comparison reports

Customization Manager

Additional Sessions

Oracle E-Business

SuiteRelated Sessions: Ownership

• Ten Things to Reduce the Total Cost of Ownership of Oracle E-Business Suite (S309540)Time: 14.30 – 15.30Venue: Moscone West L2 (RM 2008)

• Oracle Application Change Management Pack for Oracle E-Business Suite (S309527)Time: 16.00 – 17.00Venue: Moscone West L2 (RM 2008)

Tuesday (13th October)

• Oracle Application Management Pack for Oracle E-Business Suite: Customer Case Study (S309526)Time: 11.45 – 12.45Venue: Moscone West L2 (RM 2008)

Wednesday (14th October, 2009)

• Oracle E-Business Suite Install and Cloning Best Practices (S309545)Time: 12.00 – 13.00Venue: Moscone West L2 (RM 2002/2004)

Thursday (15th October 2009)

Oracle E-Business

SuiteRelated Sessions: Integration

• Integration Architecture for Oracle E-Business Suite: Technical Insight (S309526)Time: 10:15-11:15Venue: Moscone West L2 (RM 2008)

• Power Session - Oracle E-Business Suite Adapter: Technical Overview (S309530)Time: 13:00-13:30Venue: Moscone West L2 (RM 2008)

• Power Session - Out-of-the-Box Web Services with Oracle E-Business Suite (S309530)Time: 13:45-14:15Venue: Moscone West L2 (RM 2008)

Wednesday (14th October, 2009)

Oracle E-Business

SuiteRelated Sessions: Usability

• Oracle E-Business Suite and Oracle Secure Enterprise Search: Customer Case Study (S309532)Time: 13.00 – 14.00Venue: Moscone West L2 (RM 2007)

Tuesday (13th October)

• Integrate Oracle E-Business Suite and Desktop Tools: Oracle Web Applications Desktop Integrator (S309541)Time: 17:00-18:00Venue: Moscone West L2 Room 2002/2004

Wednesday (14th October, 2009)

• Enabling the Web 2.0 User Experience for Oracle E-Business Suite (S309538)Time: 10:30 - 11:30 Venue: Moscone West L2 (RM 2008)

Thursday (15th October 2009)

Oracle E-Business

SuiteHands-On-Lab

• Date: 12th October 2009 (Monday) Time: 13.00 – 14.00

• Date: 14th October 2009 (Wednesday) Time: 10.15 – 11.10

Oracle Application Management Pack for Oracle E-Business Suite (S310493)

• Date: 12th October 2009 (Monday) Time: 16.00 – 17.00

• Date: 13th October 2009 (Tuesday) Time: 16.00 – 17.00

Oracle E-Business Suite Integrated SOA Gateway (S311615)

• Date: 14th October 2009 (Wednesday) Time: 11.45 – 12.45

Oracle E-Business Suite integration with Secure Enterprise Search (S309543)

ALL HOL Venue: Marriott Hotel Golden Gate A1

Demo Ground: Moscone South

End-to-End Management of Oracle E-Business Suite

SOA-Enablement of

Oracle E-Business Suite

Enabling Web 2.0 and Enhanced User Experience

Native Service EnablementIntegrated SOA Gateway

Oracle SOA Suite

S44Application Management Pack

for Oracle E-Business Suite

Application Change Management Pack for Oracle E-Business Suite

Rapid Install & Rapid Clone

S45 S46

Oracle Applications Framework Improvements

Desktop Integration through Web ADI

Secure Enterprise Search

Oracle E-Business

Suite

Q U E S T I O N S

A N S W E R S

Additional Resources

For more release information on MetaLink

https://metalink.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=403259.1

For more information about Oracle Applications

http://www.oracle.com/applications/home.html

For more information about Education

http://www.oracle.com/education/index.html

For more information about Support

http://www.oracle.com/support/

For MetaLink information

http://metalink.oracle.com/

For Oracle Product documentation:

http://www.oracle.com/technology/documentation/applications.html

Oracle Open World San Francisco 2009

Join us in San Francisco

October 11-15, 2009

Hear from Oracle, customers and partners

Learn through sessions, hands-on labs and networking

See the latest Oracle solutions in the DEMO Grounds and Exhibition Hall

Mark your calendar for the User Group Forum on Sunday

For more information and to register:

http://www.oracle.com/openworld/index.html

For More Information

search.oracle.com

or

oracle.com

Application Technology

The preceding is intended to outline our general

product direction. It is intended for information

purposes only, and may not be incorporated into any

contract. It is not a commitment to deliver any

material, code, or functionality, and should not be

relied upon in making purchasing decisions.

The development, release, and timing of any

features or functionality described for Oracle’s

products remains at the sole discretion of Oracle.