open software solutions: don't get caught in the middle! · copyright 1993-2006 - not to be...
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Copyright 1993-2006 - Not to be reproduced without written consent of TECHNIDATA 1
"Open" Software Solutions: Don't Get Caught in the Middle!
LAB. INFOTECH SUMMITMiddleware Industry Dialogue
March, 1st 2006
Copyright 1993-2006 - Not to be reproduced without written consent of TECHNIDATA 2
Contents
Definitions
Information Management
Lab Challenges
An Open Middleware Solution
Suggestions
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Traditional IT Definition for Middleware
MIDDLEWARE (mid´&l-wār) (n.)
Software that connects two otherwise separate applications. For example, there are a number of middleware products that link a database system to a Web server. The term middleware is used to describe separate products that serve as the glue between two applications. It is, therefore, distinct from import and export features that may be built into one of the applications. Middleware is sometimes called plumbing because it connects two sides of an application and passes data between them.
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Suggested definition for the Lab IT Domain
MIDDLEWARE (mid´&l-wār) (n.)
It is an information system dedicated to the management of the Lab Test production. It is based on a reliable and flexible communication engine.
“Middleware can be considered the information processing hub of the new Lab.” D. & M. Winsten
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LAB PORTAL HIS / EMR
Order Entry / Result Reporting / Billing
Automation Instruments Manual W.
MIDDLEWAREResult / Test Production
Illustration of that suggested definition
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Middleware in the Enterprise
LIS
Middleware The TestProduction
ManagementSystem
Financial System BillingWEB
Manual Work Automated Testing Pre-Analytical
HIS EMR
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Suggested definition of an Open System
OPEN SYSTEM
It is a system that allows connectivity and associated interoperability to any manufacturer’s devices. It is a generic solution independent of instrument, automation, LIS vendors. It also supports all Lab disciplines (Biochem., Hem., Immuno., Micro., …).
“Open” is an approach not a classification.
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Definition: Lab Information Management
Laboratory
Validation &Report
Reception
«Information Production Process»
ReliabilityAccessibilityTurnaround timeProduction cost
QUALITY
«Clinical Information Subsystem»
ASTM, HL7, IHE,…Open data access with R.D.B.M.S.
« An Information Business »
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Contents
Definitions
Information Management
Lab Challenges
An Open Middleware Solution
Suggestions
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Concepts On Information Management
Access to information is the key factor : “Push” system (i.e. Alerts)
Important Information Updated in real timeOn one screen, and complete (no post-it technology!)Detailed information available in maximum 2 mouse clicks
Automate management of the information Automate the access: Click on Rerun Box to display a Rerun List
Navigation“Switching without losing context”
Control Panels, Dashboards
“The Lab. is an Information business”
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Concepts On Information Management
Real-Time & Automated processesResponse-Time and User-FriendlinessContinuous flow and not batch driven
Not only Push the information but do it in Real-Time
A Real-Time process produces information.
A Batch process may produce data only !Either before of after an event => too late or too earlyRequest (Pull) data rather than being Informed (Push)
Real-Time processes manage and supportThe whole Lab workflow and associated tasksThe verification of test information data (delta check, plausibility check, normal ranges)The broadcasting of reports
“The Lab. is an Information business”
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Contents
Definitions
Information Management
Lab Challenges
An Open Middleware Solution
Suggestions
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Successfully achieve total Integration and Consolidationwithin the Lab and within the Health Care Enterprise
Connectivity Intra & Extra Lab.Inst., Automation, EMR, Clients (extranet), Digital Imaging, …
Productivity (w. Quality)Fewer trained / skilled technicians
Cost pressure: doing more with lessActually benefit from Lab Automation
Productivity & Quality Gains
Lab Challenges
Can a Lab. satisfied with its Legacy LIS, or not willing to face the cost of ownership of a new LIS, access to & benefit from new technologies?
Need to evolve and cope with advances in instrumentation, automation, new techniques & associated changes
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Contents
Definitions
Information Management
Lab Challenges
An Open Middleware Solution
Suggestions
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Attributes of an Open Middleware Solution
Connectivity <> Communicate
Scalable
ComprehensiveAll devices from all vendors,All disciplines,Automated and Manual testingPatients, Orders, and Specimens
Real-Time Rule Based Provides flexibility, to cope with Lab complexity
“Focusing on Lab. Organization, Workflow & Processes”
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LAB PORTAL HIS / EMR
Order Entry / Result Reporting / Billing
Automation Instruments Manual W.
Communicate
MIDDLEWAREResult / Test Production
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Analyzer 1 Analyzer 2 Analyzer 3 Analyzer 4 Analyzer 5 Analyzer 6
LIS
Consolidate
& Distribute Information
Communicate
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Communicate: Multi Sites Configuration
LIS
Instruments
Middleware
Instruments
LIS
Instruments
Middleware
Site A Site B
• Interconnect sites
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Scalability
Single Instrument
Multiple Workstations
Lab Test Production Management
LIS
Multiple instruments
WorkCell
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Comprehensive Solution
All devices from all vendors
All Lab disciplines
Automated and Manual testing
Patients, Orders, and Specimens
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Comprehensive
BIOCHEMBIOCHEM
AT&TAT&T
ABBOTTABBOTT
BIOMERIEUXBIOMERIEUX
ABXABX
AVLAVL BIORADBIORAD
ADALTISADALTIS
BAXTERBAXTER
BIOVISIONBIOVISION
ALFA BiotechALFA Biotech
ALFA WassermanALFA Wasserman
BAYERBAYER
CIS BioCIS Bio
DADE BehringDADE Behring
ALIFAXALIFAX
BECTONDICKINSONBECTONDICKINSON
BECKMAN-COULTERBECKMAN-COULTER
MERCKMERCK
HITACHIHITACHI
EUROGENETICSEUROGENETICS
DIAMEDDIAMED
EPPENDORFEPPENDORF
HELENAHELENA
InstrumentLaboratoryInstrumentLaboratory
Johnson & JJohnson & J
KONEKONE
MENARINIMENARINI
IRISIRIS
NOVANOVA
STAGOSTAGO
OLYMPUSOLYMPUS
ORGANONORGANON
ORTHOORTHO
RADIOMETERRADIOMETER
SEBIASEBIA
ROCHEROCHE
+ OTHERS …+ OTHERS …
WALLACWALLAC
SYSMEXSYSMEX
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Multi Disciplines
LIS
Biochemistry & Immunology
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A Complete Work Area
LIS
Routine Backup
Hematology
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A Complete Work Area
LIS
Microbiology
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A Complete Work Area
LIS
Stat Lab
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Consolidated / Remote QC
Hem 1 Hem 2 Bioch 1 Bioch 2 Immuno
LIS
Consolidate & Distribute QC Information
Stat 2Stat 1
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Comprehensive: Manual Testing
• Definition of panels of tests performed together• Customizable worksheets• Results checked immediately on entry• Application of rule-based system• Lists of overdue testsMiddleware
• Specimen ID + Rack and position
• Patient information + Ordering Physician and Location
• Requested tests and specimen type
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Specimen Management
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Smart rule base system :
Applied in real time for efficiency
Easy to use, no need of supplier support
Optimize the system flexibility
Large range of criteria and actions
Can be use from order entry to clinical validation
Real Time – Rule-Based System
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Automatically selects the right method to provide the right result.
If result of Total bilirubin exceeds 60 OR serum is Icteric, then replace Jaffe Creatinine by Enzymatic creatinine.
Applied to request reception
Real Time – Rule-Based System
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Applied to redundancy check at request reception
If previous result of Total T4 is normal and dated less than one month ago, then delete Total T4.
Saves money by not doing unnecessary tests
Real Time – Rule-Based System
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Always provides the appropriate specimen type
Applied to collection management
If previous result of platelets is lower than 100 then use a citrate tube instead of EDTA tube for blood cell count. The patient may have an allergy to EDTA
Real Time – Rule-Based System
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No review needed when not necessary.
Limits the need of review to real pathological cases
Avoid unnecessary review:If the patient is diabetic and result of glucose is higher than high review limit and not a panic value then do not review.
Applied to exception review
Real Time – Rule-Based System
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Reflex testing:If result of Total Bilirubin exceeds 22 then add direct and indirect Bilirubin.Review may be needed later depending on results of added tests
Automatic reflex testing before review
Automates the decision process
Applied to exception review
Real Time – Rule-Based System
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ASTM 1238 ProtocolLabs have an aging LIS for Biochemistry and Hematology
Requires a system to facilitate a more streamlined result management process and introduction of auto-verification of test results.
Lab performs all the testing for the hospital, external GP clinics and outpatients.
Middleware manages the Lab test production: 2 instruments for Hematology
150,000 FBC’s per annun
Example #1: Hospital in Wales
TELEPATH - LIS
Middleware
Advia 120 Bayer
Advia 120 Bayer
Future extension:2x Point of Care ABX Micros 60
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Meditech - LIS
Middleware
Hematology MicrobiologyBiochem.
Example #2: Hospital, Canada
Middleware manages the Labs test production: 5 instruments for Biochemistry, Hematology, Microbiology,
Average of 400 orderss / day
ASTM
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HPrim / ASTM Protocol
MOLIS - LIS
Middleware
2x ChemistryInstrumentsOlympus
2x Immunology instrumentsBeckman-C.
3 x Blood gas analyzers
1x Stat Chemistry InstrumentHitachi
1x HbA1c InstrumentMenarini
Example #3: Hospital, France
Labs share the same LIS
Needed enhanced response time & flexibility for Clinical Review
Middleware manages the Lab test production: 9 instruments (Routine & Stat) for Biochemistry and Immunology
Average of 800 specimens / day
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Ex#4: Brittany Group of 9 private Labs
Middleware manages the Labs test production:
14 instruments located in different laboratories for Biochemistry, Immunology, Hematology.
Average of 1,700 requests/day i.e. > 3,000 samples.
All communications are managed through Internet and secured via VPN routers
LIS GWI EuropMedica
•Order Entry•Result Reporting•Billing
Middleware
14 instruments connection
HPrim / ASTM / HL7 Protocol
Laboratory #1 Laboratory #2 Laboratory #3 Laboratory #4 Laboratory #5 Laboratory #6 Laboratory #7 Laboratory #8 Laboratory #9
All 9 Labs share the same LIS
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Change the Legacy LIS, or enhance it with a MiddlewareSolution?
How to best cope with evolution changes?
Perform a detailed analysis of the existing situation with focuson Processes & Workflow:
Collect the data• Key Metrics / Factors
Confirm the workflow• Routine / Exceptions• Bottlenecks
Real-Time or Batch?
What are the issues to be addressed,
What are the problems to be solved?
To do list: suggestions
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How to best organize the test production?
Consolidation of workstations / work cells
What to automate in the decision Making?
Optimization of resources utilization and outcomes
• Test menu-reagents, • tubes requirements, primary vs.. secondary samples• Routine and other shifts
Backup / “degraded” mode
Find the right balance between complexity / flexibility / maintainability
Command & Control the system
Defining Solutions
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Why use a Open Middleware solution?
Improve productivity while ensuring / maintaining the necessary quality standards
Get more work done with less resources (staffing)
Minimize to an absolute minimum extra work (repeats)
Being Alerted immediately to correct a problem before time, reagents, resources, have been wasted
Increase Lab competitiveness
Decrease Turnaround time
Decrease Production cost
Access to newer technology, added-value functionality
Offers down-time redundancy to the legacy LIS
“Filling in the Gaps & Connecting the Dots”