Client Case Management Solution• RecoRd • MonitoR • RepoRt •

Health and Social Care Practitioners

Increase Efficiency Enhance Client Relations & Service Quality Reduce Operating Costs Achieve Data Security & Confidentiality

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opensky’s Client Case Management Solution (CCMS) is the leading web based system that records, monitors and reports on all client activity. It is an end-to-end solution that enables practitioners to record & aggregate all client data in one central secure repository where it can be easily retrieved, analysed and reported upon.

With this easy-to-use solution you can manage all your client cases, intakes, referrals, tasks, scheduling (calendar), assessments & case notes, treatment plans, service delivery, outcome evaluations, wait-listing, documentation, letters, HR functions, individual and group scheduling, claims, billing, authorisations, real-time reporting and much more.

This solution is designed for a broad range of client service environments specifically in the health and social care sectors – including counselling, psychotherapy, mental and behavioural health, disability support, rehabilitation, probation, education, mediation, residential services etc.

We have customised client case management solutions (CCMS) for the voluntary sector, the public /health sector and the local authority sector.

We work with:

· Health Service Executive· Dublin Regional Homeless Executive· Focus Ireland· Simon· St. Vincent de Paul· The Salvation Army · Merchants Quay Ireland

Customisation

Our Client Case Management Solution (CCMS) can be fully customised to meet the unique requirements of each of our clients.

Reduced Operating Costs

It streamlines administration processes and is cloud hosted resulting in reduced operational costs.

Enhanced Client Relations & Service Quality

By streamlining the flow of information across your organisation, employees spend more time delivering superior service quality and building client relations.

Reporting & Business Intelligence

Our reporting solution is based on SQL Server (SSRS). This can be used to prepare and deliver a variety of interactive and printed reports such as statistical analysis, Ad-hoc, KPI, trend analysis and real-time reporting. It also allows the users themselves to create reports or queries.

Enhanced Workflow

Our solution removes the need for the current paper-based processing, bringing associated benefits such as increased accuracy and enhanced management of information.

Data Security & Data Confidentiality

Each user can access the system securely using their own unique username and password, and ensures that sensitive information remains confidential and is accessed only by specifically authorised parties.

Ease of Use

The platform is clear and user oriented.

Real-time Data Tracking

The system gathers and manages data in real-time and provides instant and easy access to information and user-friendly reports/enquiry facilities.

Hosting/SAAS

We can facilitate internal hosting, and we can also offer reduced infrastructure costs through our cloud hosting offering.

Quality

Reviewing and monitoring of the data can be undertaken on a regular basis thus improving the quality of information used to manage the service.

• Predefined • Ad-hoc • Summary • Analytical

RePORtIng

emPlOyee mAnAgement

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• Client Intakes• Client Details• Client Records• Client Referrals

• Integrates with existing financial systems e.g. SAP, Peoplesoft

• Record Data• Assign tasks• Refer Clients• Roistering• Assign Practitioners

• Referral Database • Referral Details• Referral Sources• Referral Reports• Refer Practitioners

• Screening & Intake • Assessment &treatment Plans• notes & log Sheets• Discharge/Continuation • letters etc.

• Appointments• tasks• Staff Activities• Classes• Other events

• multiple Cases• Case Records• monitor Cases• Case Referrals

BIllIng & PAymentS

ClIent mAnAgement

CASe mAnAgement

SCHeDulIng (CAlenDAR)

RefeRRAl mAnAgement

DOCumentAtIOn mAnAgement

End-to-endClIENT CASE Management

Solution (CCMS)

About opensky Data Systems

Since its inception in 2004 opensky Data Systems has evolved to become one of the most pioneering IT solutions companies in the marketplace. The company has the ability to equip businesses, both public and private, with innovative customised IT solutions. As a result, these businesses have achieved increased efficiency, production, cost reduction and revenue optimisation.

opensky has extensive experience in designing, building and supporting information management solutions. This expertise allows organizations to manage, analyse and report on critical aspects of data. The company offers value through excellence in technical design, a flexible, client centred approach and high quality performance.

Today opensky are the premier providers of information management solutions and services including: business intelligence and reporting, software analysis and development, smartphone applications and managed services.

Contact us for more information on our solutions

or request a demonstration.

Contact us at:

Irish Office

Unit 8Osprey Business CampusDevoy Quarter, NaasCounty Kildare Ireland

T. +353 45 855 675E. info@openskydata.comW. www.openskydata.com

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