operation / installation manual · water heater this wireless water controller and transceiver must...

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Operation / Installation Manual All Rinnai gas products are A.G.A. certified. Distributed and serviced in Australia under a Quality System certified as complying with ISO 9001 by SAI Global SAI Global Wireless Water Controller Model: MC-503RC Entry Controllers MC No. 1 No. 2 No. 3 Max Temp. Maintenance Temp. Volume On/Off Water Heater This wireless water controller and transceiver must be installed in accordance with the manufacturer’s Installation Instructions. This manual applies ONLY to the Rinnai MC-503RC wireless water controllers and transceivers. This manual does NOT apply to MC-502RC wireless water controllers and transceivers. This manual must be used in conjunction with the Rinnai Water Heater Operation / Installation Manual supplied with Rinnai water heaters. MC-503RC water controllers are compatible ONLY with Rinnai water heater and remote controller models shown. Refer to the table on page 2 of this manual to confirm the maximum number and combination of controllers that can be fitted to your Rinnai water heater model. For information regarding compatibility with other Rinnai water heater and water controller models contact Rinnai. Refer to the inside front cover for additional Rinnai continuous flow water heater models covered by this manual. Compatible Rinnai water heater models: INFINITY 32 REU-VR3237WG INFINITY 26 REU-VR2626WG INFINITY 26 Plus REU-VRM2630WD INFINITY 26i REU-VR2632FFUG INFINITY 20 REU-VR2024WG INFINITY 16 REU-VR1620WG ENVIROSMART REU-KR2430WG V1500 REU-VR2426WB V1200 REU-VR1620WB HD250e REU-VRM3237WC HD200e REU-VRM2632WC HD200i REU-VRM2632FFUC Compatible Rinnai wired remote controller Universal MC-91Q Deluxe Kitchen MC-100V Deluxe Bathroom BC-100V NOT compatible with Rinnai MC-502RC wireless remote controller and tranceivers.

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Page 1: Operation / Installation Manual · Water Heater This wireless water controller and transceiver must be installed in accordance with the manufacturer’s Installation Instructions

Operation / Installation Manual

All Rinnai gas productsare A.G.A. certified.

Distributed and serviced in Australia under a Quality System certified as complying with ISO 9001 by SAI Global SAI Global

Wireless Water

Controller

Model: MC-503RC

Entry

Controllers

MC No. 1 No. 2 No. 3

Max Temp. Maintenance

Temp. VolumeOn/Off

Water Heater

This wireless water controller and transceiver must be installed in accordance with the manufacturer’s Installation Instructions.

This manual applies ONLY to the Rinnai MC-503RC

wireless water controllers and transceivers.

This manual does NOT apply to MC-502RC wireless

water controllers and transceivers.

This manual must be used in conjunction with the

Rinnai Water Heater Operation / Installation Manual

supplied with Rinnai water heaters.

MC-503RC water controllers are compatible ONLY

with Rinnai water heater and remote controller

models shown.

Refer to the table on page 2 of this manual to

confirm the maximum number and combination of

controllers that can be fitted to your Rinnai water

heater model.

For information regarding compatibility with other

Rinnai water heater and water controller models

contact Rinnai.

Refer to the inside front cover for additional Rinnai continuous flow

water heater models covered by this manual.

Compatible Rinnai water heater models:

INFINITY 32 REU-VR3237WG

INFINITY 26 REU-VR2626WG

INFINITY 26 Plus REU-VRM2630WD

INFINITY 26i REU-VR2632FFUG

INFINITY 20 REU-VR2024WG

INFINITY 16 REU-VR1620WG

ENVIROSMART REU-KR2430WG

V1500 REU-VR2426WB

V1200 REU-VR1620WB

HD250e REU-VRM3237WC

HD200e REU-VRM2632WC

HD200i REU-VRM2632FFUC

Compatible Rinnai wired remote controller

Universal MC-91Q

Deluxe Kitchen MC-100V

Deluxe Bathroom BC-100V

NOT compatible with Rinnai MC-502RC wireless

remote controller and tranceivers.

Page 2: Operation / Installation Manual · Water Heater This wireless water controller and transceiver must be installed in accordance with the manufacturer’s Installation Instructions

This manual applies to some additional Rinnai continuous flow water heater modelsnot listed on the front cover of this manual.

The following table lists these additional models and their equivalent in terms ofwireless controller operation.

Model not listed on the front cover Equivalent model listed on front cover

REU-V3237WG REU-VR3237WG

REU-V2626WG REU-VR2626WG

REU-VM2630WD REU-VRM2630WD

REU-V2632FFUG REU-VR2632FFUG

REU-V2024WG REU-VR2024WG

REU-V1620WG REU-VR1620WG

REU-K2430WG REU-KR2430WG

REU-V2426WB REU-VR2426WB

REU-V1620WB REU-VR1620WB

REU-V2024WE REU-VR2024WG

REU-VM3237WC REU-VRM3237WC

REU-VM2630WC REU-VR2626WG

REU-VM2632FFUC REU-VRM2632FFUC

Other Rinnai continuous flow water heater models that are not listed above aretherefore not covered by this manual.

NOTE

IMPORTANT

Page 3: Operation / Installation Manual · Water Heater This wireless water controller and transceiver must be installed in accordance with the manufacturer’s Installation Instructions

Rinnai Australia i Operation Manual

IMPORTANT INFORMATION .....................................................................................1

INSTALLATION AND SERVICING............................................................................................... 1

A WARNING ABOUT HOT WATER ............................................................................................. 1

RADIO COMMUNICATIONS........................................................................................................ 1

GENERAL WATER CONTROLLER INFORMATION .................................................2

USING WIRELESS WATER CONTROLLERS............................................................3

ABOUT THE WIRELESS WATER CONTROLLER (MC-503RC)................................................. 3

TURNING ON THE WATER HEATER. ........................................................................................ 3

ADJUSTING TEMPERATURE ..................................................................................................... 3

TRANSFERRING PRIORITY BETWEEN WATER CONTROLLERS........................................... 4

USING CHILD LOCK FUNCTION ................................................................................................ 4

WIRELESS WATER CONTROLLERS BATTERIES .................................................................... 5

SMARTSTART® PRE-HEAT OPERATION ................................................................6

ABOUT THE SMARTSTART® PRE-HEAT SYSTEM .................................................................. 6

TROUBLESHOOTING.................................................................................................7

ERROR CODES ........................................................................................................................... 7

SERVICE...................................................................................................................................... 7

INSTALLATION MANUAL ..........................................................................................8

CONTACT INFORMATION .......................................................................................17

OPERATION MANUAL

Page 4: Operation / Installation Manual · Water Heater This wireless water controller and transceiver must be installed in accordance with the manufacturer’s Installation Instructions

Rinnai Australia 1 Operation Manual

IMPORTANT INFORMATIONINSTALLATION AND SERVICING

Rinnai Wireless Transceivers can be connected to the water heater models listed on the cover pageby the end user in accordance with these Instructions. A qualified tradesperson is not required.

Rinnai Wireless Transceivers are also compatible with some older water heater models not listed onthe cover page of these Instructions. In this case they must be installed and commissioned by asuitably qualified trades person. Contact Rinnai for information regarding compatibility with olderwater heaters.

Regardless of water controller or transceiver installation, all Rinnai water heaters must only beinstalled by an Authorised person.

Water controllers, transceivers and water heaters do not contain user serviceable parts and must onlybe serviced and repaired by an authorised person.

Keep this manual in a safe place for future reference.

All dimensions referred to in this manual are in millimetres, unless otherwise specified.

A WARNING ABOUT HOT WATER

RADIO COMMUNICATIONSRinnai wireless water controllers are classified as short range radio communications devices andreferred to as Low Interference Potential Devices (LIPD’s) in AS/NZS 4268:2003*. As such, theyoperate in the same radio frequency spectrum as many other devices classified as LIPD’s such asgarage door openers and keyless automobile entry systems. Although interference with other LIPD'sis unlikely, it is not guaranteed interference will not occur.

Rinnai wireless water controllers must not be used in the vicinity of other devices if radio interferencewith such devices could result in a dangerous situation, unless it is verified that interference will notoccur. Possible examples are medical devices and fire alarms.

*AS/NZS 4268:2003 ‘Radio Equipment and systems – short range devices – Limits and methods ofmeasurement’.

Excessively hot water is dangerous, especially for youngchildren and the infirm. Rinnai water controllers allow you tocontrol the temperature of hot water to safe levels.

Water temperatures above 50°C can cause severe burns. Thosemost at risk are children, disabled, elderly and the infirm.

ALWAYS......

Test the temperature of the water with your elbow before placingyour child in the bath, also carefully feel water before bathing orshowering yourself.

Supervise children whenever they are in the bathroom.

Make sure that the hot water tap is turned off tightly.

CONSIDER.....

Installing child proof tap covers or child resistant taps (bothapproaches will prevent a small hand being able to turn on thetap).

Setting your appliance at a maximum temperature of 50°c(contact Rinnai Australia).

NEVER….

Leave a toddler in the care of another child. they may notunderstand the need to have the water temperature set at a safelevel.

Page 5: Operation / Installation Manual · Water Heater This wireless water controller and transceiver must be installed in accordance with the manufacturer’s Installation Instructions

Rinnai Australia 2 Operation Manual

GENERAL WATER CONTROLLER INFORMATION

Water controllers allow precise temperature control by the user. When used correctly, the hot waterunit will deliver the selected temperature, even when the water flow is varied, or more than one tap isin use. Each remote controller can be individually programmed, however the water heater can onlydeliver one set temperature at any time. The available temperatures (°C) are as follows:

Master Controller (used in kitchen):

37, 38, 39, 40, 41, 42, 43, 44, 45, 46, 48, 50, 55°C* (60, 65°C HD models only)

Bathroom Controller (used in bathrooms, ensuites, toilets and laundry):

Hot Water Delivery: 37, 38, 39, 40, 41, 42, 43, 44, 45, 46, 48, 50°C

Whilst hot water outlets are open the set temperature may be lowered. However the set temperaturecannot then be raised above 43°C. In addition transfer of 'priority' between controllers is not possible.These are safety features.

Suggested temperatures are:

Kitchen 50°C ~ 55°C*, Shower 37°C ~ 43°C* Temperature may not be available on all installations. Rinnai water heaters can be programmed to deliver higher temperaturesvia the kitchen controller. Contact Rinnai for more details.

These temperatures are suggestions only. You may find higher or lower temperatures morecomfortable. Maintaining lower temperatures helps save energy. To obtain water temperatures lowerthan 37°C simply add cold water.

The temperature of outgoing hot water is constantly monitored by a built-in sensor. If the temperatureof the outgoing hot water rises to more than 3°C above the selected temperature shown on the digitalmonitor, the burner will automatically go out. The ‘In Use’ indicator will also go out. The burner willignite again once the outgoing hot water temperature falls to that shown on the digital monitor.

Wireless water controllers can be fitted along with wired 'Universal' and 'Deluxe' water controllers.Wireless and Universal water controllers allow temperature selection only. Deluxe water controllersallow temperature selection, have a clock function and on the Deluxe Bathroom water controller BC-100V a shower saver / bath fill function is also available.

Available configurations for Wireless and Wired Water Controllers :

The MC-503RC Wireless water controller is a water resistant device, howeverexcessive exposure to water such as immersion may result in damage to thecontroller.

• DO NOT immerse the controller into water. • AVOID direct exposure to water or steam as these conditions may cause a

malfunction. • ALWAYS AVOID exposure to water when the battery compartment is open.

When cleaning your water controller use ONLY a damp cloth and a mild detergent.

For Wireless Only Installations

A maximum of 4 wireless water controllers can be fitted with thefollowing limitation:Only ONE MC-503RC can be set as the Master Controller.

For Combination Wired & Wireless

Installations

A maximum of 4 water controllers can be fitted. Any combination ofdeluxe, universal and wireless controllers can be used with the followinglimitations:Only ONE master controller can be installed. This can be a MC-100V, aMC-91Q (when programmed as a master controller) or a MC-503RC watercontroller. Note that when a MC-100V is fitted it will always function as amaster controller, this is the default setting and can not be changed. Up to TWO BC-100V water controllers can be installed.The FOURTH water controller in any installation MUST BE a MC-503RCor a MC-91Q.

NOTE

Page 6: Operation / Installation Manual · Water Heater This wireless water controller and transceiver must be installed in accordance with the manufacturer’s Installation Instructions

USING WIRELESS WATER CONTROLLERS

ABOUT THE WIRELESS WATER CONTROLLER (MC-503RC)

TURNING ON THE WATER HEATER.When the water heater is in the ‘Off’ condition only the communicationsand battery status indicators are displayed on the digital monitor.To turn the water heater ‘On’, press the On/Off button once (if Child lock

is activated see page 4). The communications indicator will brieflyilluminate to confirm that a signal has been sent to the transceiverconnected to the water heater.

The transfer indicator and the water temperature display will flash untilcommunication between the controller and transceiver is complete. Whenthe display stops flashing the water heater is ready to supply hot water.

ADJUSTING TEMPERATURESimply press the 'hot water temp' or buttons until the requiredtemperature is displayed on the digital monitor. The water temperatureand any active status indicator will flash until communicationbetween controller and transceiver is complete. DO NOT open the hotwater tap until the flashing stops and the desired temperature is displayed.

To operate the water heater, open any hot water tap. This willautomatically light the burner, providing hot water. The ‘In Use’ indicator

will illuminate on the water controller.

Once the hot water is running, if the set temperature is either too hot orcold press the or buttons until the desired temperature is reached.

Whilst hot water outlets are open the set temperature may belowered to a minimum of 37°C. For safety, it cannot then beraised above 43°C until all hot water taps are closed.If the water heater is turned ‘Off’ whilst hot water taps areopen it can not be turned back ‘On’ until all hot water tapshave been closed.

Always check water temperature at the outlet before use.A parent or carer should always check the temperaturebefore a child is placed in contact with hot water, see page 1.

Used to start and stop the Smartstart® preheatunit (when fitted).See Smartstart® Operation on page 6.

PREHEAT BUTTON

Used to switch the water heater on and off..

ON/OFF BUTTON

Used to transfer control priority between thewater controllers. The controller with priorityhas comman d of t he hot wate r de l iver ytemperature.

TRANSFER BUTTON

These buttons are used to select the watertemperature.

WATER TEMPERATUREUP AND DOWN BUTTONS

Used to switch Child Lock function on and off.

CHILD LOCK BUTTON

Full battery indicator.

Low battery indicator.

Replace battery indicator, when flashing.

BATTERY STATUS

WATER HEATER 'In Use' INDICATORIndicates that the water heater is in operationand delivering hot water.

Signal strength indicator

Strong signal Weak signal

Out of range indicator

Communications indicator

COMMUNICATIONS STATUS

Indicates the selected hot water temperature.WATER TEMPERATURE INDICATOR

This indicator illuminates when the watercontroller is in control of water deliverytemperature.

Th is ind icat o r i l luminate s when t heSmartstart® preheater (when fitted) hasbeen activated.

This Child Lock indicator illuminates whenthe child lock has been activated.

WATER CONTROLLERSTATUS INDICATORS

Ready to use

HOTHOT

COLDCOLDON!ON!

Ready to use

NOTE

CAUTION

Rinnai Australia 3 Operation Manual

Page 7: Operation / Installation Manual · Water Heater This wireless water controller and transceiver must be installed in accordance with the manufacturer’s Installation Instructions

USING WIRELESS WATER CONTROLLERS

TRANSFERRING PRIORITY BETWEEN WATER CONTROLLERS

To control the water delivery temperatures when using two or morecontrollers it is necessary to have priority transferred to the watercontroller you wish to use.

An illuminated Transfer indicator confirms that the desired watercontroller is in control of the water delivery temperature.

If the Transfer indicator is not illuminated press the ‘Transfer’ button to transfer priority to the desired water controller.

The Transfer indicator on the water controller will now illuminate toindicating that priority has been transferred and that the water heater isready to supply hot water once a hot water tap is opened.

Whilst hot water taps are open transfer of 'priority' between controllers is not possible.This is a safety feature.

HOT WATER CONTROLTemperatures higher than 50°C should only be able to be selected on the controllerlabelled ‘Master’ controller (used in the kitchen), not on those labelled ‘Bathroom’controllers. This helps minimise the risk of burns.

The wireless transceiver has been incorrectly assigned if temperatures in excess of50°C are able to be selected on controllers used in bathrooms, ensuites, toilets andlaundries. Re-assign the wireless transceiver if this is the case. See “UN-ASSIGNINGAND RESETTING WIRELESS WATER CONTROLLERS” on page 14 and “INSTALLINGWIRELESS WATER CONTROLLERS” on page 13

USING CHILD LOCK FUNCTIONThe Child Lock function is designed to prevent small children or the infirmfrom operating the wireless controllers.

To Activate the Child Lock

To activate the Child Lock function press the button for 3 seconds. TheChild Lock indicator will illuminate to confirm that the function is nowactive. Once activated only the initiating controller can then deactivate thisfunction?

To Deactivate the Child Lock

To deactivate the Child Lock function press the button for 3 seconds.The Child Lock indicator will go out to show that the function is nolonger active.

Child lock only applies to the water controller initiating the function and can beactivated / de-activated regardless of priority status or whether the water heater isin the ‘On’ or ‘Off’ condition.

While the child lock is activated only the ‘Child Lock’ control and the ‘Off’ control are functional from that controller.

When the water heater is turned ‘Off’ while Child lock is activated it can not be turned‘On’ again from a controller where the Child lock is activated.

If the water heater is turned ‘Off’ whilst hot water outlets are open it can not be turnedback ‘On’ until all hot water outlets have been closed.

Child lock is de-activated during a battery change or when batteries fail.

NOTE

3 seconds

NOTE

Rinnai Australia 4 Operation Manual

Page 8: Operation / Installation Manual · Water Heater This wireless water controller and transceiver must be installed in accordance with the manufacturer’s Installation Instructions

USING WIRELESS WATER CONTROLLERS

WIRELESS WATER CONTROLLERS BATTERIESWireless water controllers use 2 x1.5V AAA batteries. The batterysymbol in the display monitorindicates the remaining charge inone of three levels.

To replace the batteries:

Before attempting to change the batteries first ensure that all moisture has been removed from thewater controller. Failure to do so may allow water to enter the water controller causing damage.

1. Remove the controller from the wall mounting bracket.

2. To open the battery compartment turn the battery compartment cover a full turn anti-clockwise.

3. Insert the batteries observing the correct polarity as shown on the rear of the controller.

4. To close the battery compartment align the " " and " " marks on the battery compartmentcover and the controller body. Then turn the battery compartment cover a full turn clockwise toobtain the correct seal.

5. Return the controller to the wall mounting bracket.

Use only 2 x 1.5V AAA alkaline batteries. DO NOT

• mix old and new batteries.• use different types of batteries at the same time.• heat or expose to flame.• take apart or short circuit.• attempt to recharge alkaline batteries.• use batteries if their covering has been damaged or peeled off.

Battery life is approximately 1 year.• Dispose of used batteries according to the manufacturers instructions.

Remove batteries if the remote control is not going to be used for a long period. Thiswill help avoid damage from leaking batteries.

Battery charge level OK.Battery charge level is low.Batteries need replacing (when flashing)

1 532 4

Insert batteries observingthe correct polarity as

indicated inside thebattery compartment

Turn batterycompartment

cover one full turnanti-clockwise

to open

Align marks andturn battery

compartmentcover one full turn

clockwise toclose

IMPORTANT

Rinnai Australia 5 Operation Manual

Page 9: Operation / Installation Manual · Water Heater This wireless water controller and transceiver must be installed in accordance with the manufacturer’s Installation Instructions

Rinnai Australia 6 Operation Manual

SMARTSTART® PRE-HEAT OPERATIONABOUT THE SMARTSTART® PRE-HEAT SYSTEM

Preheat FunctionThe “preheat” function works in conjunction with various Rinnai water heater models and theseparately installed and optional Rinnai “Smartstart®” module.

When the “preheat” function is activated and used in accordance with these instructions, water in thepipework connected between the water heater and the hot water outlets in your house is warmedbefore any outlets are opened. This results in water savings and added convenience.

The preheat function is activated as follows:

1. Ensure that the hot water unit is on (temperature digits are displayed in the digital monitor ).If more than one controller is fitted press the ‘Transfer’ button to pass on priority to yourdesired controller. The ‘Transfer’ indicator will illuminate to confirm that priority has beenassigned to this controller and that the hot water unit is ready to deliver hot water.

2. Select the desired temperature using the 'Temperature' buttons until the requiredtemperature is displayed in the digital monitor .

3. Press the ‘Preheat’ button once. The ‘preheat’ indicator and the ‘In Use’ indicator willilluminate, signifying that the preheat system has been activated.

4. Wait approximately two minutes before opening an outlet. This will allow the water in thepipework to be warmed.

Other Water Controller FunctionsWater controller functions such as temperature control and transfer of priority between multiplecontrollers are not affected by the operation of the preheat. Such functions are described in theapplicable sections of this manual.

The waiting time may be longer or shorter than two minutes depending on yourparticular installation configuration.

The preheat function is cancelled 5 minutes after activation and the ‘preheat’indicator will go out. This is to conserve energy. To reactivate, simply repeatsteps 2-4 above.

* If the ‘preheat’ button is pressed and the ‘Smartstart®’ preheat unit is notinstalled, the ‘preheat’ indicator will still light but there will be no preheat function.The ‘preheat’ indicator will go out after a short time and will not affect the otherfunctions of the water controller or water heater.

48

75

TRANSFERINDICATOR

5 TEMPERATUREBUTTONS

6

WATER HEATER'IN USE' INDICATOR

7 TRANSFERBUTTON

8

ON/OFFBUTTON

4DIGITALMONITOR

3

Used to start and stop 'Smartstart ®'preheater.

PREHEAT BUTTON1

I n d i c a t e s t h a t ' S m a r t s t a r t ® 'preheater is activated*

PREHEAT INDICATOR2

6

1

3

2

38

5

63

1 2 7

NOTE

Page 10: Operation / Installation Manual · Water Heater This wireless water controller and transceiver must be installed in accordance with the manufacturer’s Installation Instructions

Rinnai Australia 7 Operation Manual

TROUBLESHOOTINGERROR CODES

Your Rinnai Continuous Flow water heaters has a self diagnostic capability. If a fault occurs, an ErrorCode will flash on the digital monitor of your water controllers. This assists with diagnosing the fault,and may enable you to overcome a problem without a service call. Please quote the code displayedwhen enquiring about service. *Status Monitor available on Infinity 26 (REU-VM2630WD), HD250e,HD200e and HD200i models.

In all cases, you may be able to clear the Error Code simply by turning the hot water tap OFF, thenON again. If this does not clear the Error Code, try pushing the On/Off button OFF, then ON again. Ifthe Error Code still remains, contact Rinnai for advice.

No power displayWhen power to the water heater is disconnected the LCD of all wireless watercontrollers will display as shown. Check that power is available, the water heater isplugged in and that the power point is turned ‘on’.

SERVICEWired and wireless water controllers, transceivers and water heaters do not contain user serviceableparts and must only be serviced and repaired by an authorised person.

Rinnai has a Service and Spare Parts network with personnel who are fully trained and equipped togive the best service on your Rinnai appliance. If your appliance requires service, please call our HotWater Service Line. Rinnai recommends that this appliance be serviced every 3 years.

CODE FAULT REMEDY

Wireless water controller is ‘Out of Range’ dueto distance from transceiver or an obstruction.

Move wireless water controller or transceiveror remove the obstruction.

- Noticeable reduction in water flow. Inlet water filter needs to be cleaned. Service call.

03 Power interruption during Bath fill(Water will not flow on power reinstatement). Turn off all hot water taps. Press On/Off twice.

10 Air intake or flue blocked. Service Call.

11 No ignition / No gas supply. Check gas is turned on at water heater and gas meter or cylinder.

12 Flame Failure / Low gas flow.Check gas is turned on at water heater

and gas meter or cylinder.Check there are no obstructions to the flue outlet.

14 Remaining Flame Safety Device. Service Call.

16 Over Temperature Warning. Service Call.

32 Outgoing Water Temperature Sensor Faulty. Service Call.

33 Heat Exchanger Outlet Sensor Faulty. Service Call.

34 Combustion Air Temperature Sensor Faulty. Service Call.

52 Gas Modulating Valve Faulty. Service Call.

61 Combustion Fan Failure. Service Call.

65 Water Flow Control Faulty(Does not stop flow properly). Service Call.

71 Micro-processor Failure. Service Call.

72 Micro-processor Failure. Service Call.

LC Scale build-up inside the heat exchanger. Service Call.

Faults caused by insufficient gas supply, insufficient water supply, gas quality, waterquality, installation errors or operation errors are not covered by the Rinnai warranty.Refer to the separate Warranty Conditions for full warranty details.NOTE

Page 11: Operation / Installation Manual · Water Heater This wireless water controller and transceiver must be installed in accordance with the manufacturer’s Installation Instructions

Rinnai Australia 8 Installation Manual

INSTALLATION GENERAL ........................................................................................9

RINNAI WIRELESS WATER CONTROLLERS .................................................................................. 9

GENERAL INSTALLATION INFORMATION ...................................................................................... 9

POSITIONING OF TRANSCEIVER AND WIRELESS WATER CONTROLLERS ............................ 10

COMMUNICATION CABLE ......................................................................................11

CONNECTING COMMUNICATION CABLES TO THE WATER HEATER ....................................... 11

TRANSCEIVER INSTALLATION ..............................................................................12

MOUNTING THE TRANSCEIVER .................................................................................................... 12

CONNECTING COMMUNICATION CABLE TO THE WIRELESS TRANSCEIVER ........................ 12

SETTING THE MAXIMUM TEMPERATURE AT THE TRANSCEIVER ........................................... 12

WIRELESS WATER CONTROLLER INSTALLATION.............................................13

INSTALLING WIRELESS WATER CONTROLLERS ..................................................................... 13

INSTALLING MULTIPLE WIRELESS WATER CONTROLLERS ..................................................... 14

TROUBLE SHOOTING WIRELESS WATER CONTROLLERS CHANNEL ASSIGNMENT ............ 14

UN-ASSIGNING AND RESETTING WIRELESS WATER CONTROLLERS .................................... 14

INSTALLING WIRED AND WIRELESS WATER CONTROLLERS .................................................. 14

MOUNTING THE WIRELESS WATER CONTROLLER ................................................................... 15

INSTALLATION MANUAL

Page 12: Operation / Installation Manual · Water Heater This wireless water controller and transceiver must be installed in accordance with the manufacturer’s Installation Instructions

INSTALLATION GENERAL

RINNAI WIRELESS WATER CONTROLLERS

A wireless water controller installation utilises a 'transceiver' and up to 4 wireless water controllers.Unlike most remote control systems, there is 'two way' communication between the transceiver andcontrollers. The 'transceiver' is connected by electrical cable to the water heater. The 'transceiver'transmits control signals received from the wireless controllers operated by the user to the waterheater. The 'transceiver' transmits operational 'status' signals from the water heater which arereceived by individual wireless controllers to ensure controller displays reflect the operational statusof the water heater.

Wireless water controllers can be installed in conjunction with Universal and Deluxe wired watercontrollers and will function as described in the Operation Section of this manual. Refer to page 2 toconfirm the maximum number and combination of water controllers that can be fitted.

Master and Sub controllers and temperatures Only one wireless or wired controller can be designated the 'Master Controller' (MC). This controlleris normally used in the kitchen and usually has a maximum temperature of 55°C, is sufficient foralmost all kitchen applications. Temperatures higher than 55°C are possible but usually unnecessaryand will result in higher gas use and increase the risk of burns. Some conditions regarding MasterController maximum temperatures are as follows:

• Temperatures of 55°C or higher can only be selected on the controller designated as MasterController (MC) if the transceiver 'Max Temp' is also programmed to 55°C or higher.

• The temperature of hot water delivered is always limited to the maximum temperature programmedinto the water heater itself. For example, if the transceiver maximum temperature is programmed to55°C and the water heater is limited to 50°C, the maximum temperature that the water heater willdeliver is 50°C. In this case 55°C will be displayed on the wireless Master Controller until a tap isopened after which the display will revert to 50°C.

The remaining controllers are designated 'sub' controllers and are for use in bathrooms, toilets andlaundries. The temperature limit for all 'Sub' controllers is always 50°C to minimise the risk of burns inthese areas.

Adhesive labels are included for individual identification of wireless controllers as master (Kitchen) orsub (Bathroom No.) controllers. These labels are usually placed on the top back of the wireless watercontroller body.

GENERAL INSTALLATION INFORMATIONRinnai Wireless Transceivers can be connected to the water heater models listed on the cover pageby the end user in accordance with these Instructions. These water heaters contain the ’Ezi connect’cable connector and a qualified tradesperson is not required.

Rinnai Wireless Transceivers are also compatible with some older water heater models not listed onthe cover page of these Instructions. Since older water heater models do not contain the 'Ezi connect'cable connector, wireless water controllers must be installed and commissioned by a suitably qualifiedand licensed tradesperson. Contact Rinnai for information regarding compatibility with older waterheaters.

The water heater maximum temperature cannot be adjusted by the user.These adjustments can only be carried out by a qualified and licensed tradesperson.

Other manufacturers water controllers are NOT compatible with Rinnai water heaters.Water controllers MUST NOT be used with any Solar Boost water heater. Rinnai watercontrollers brought in from other countries are not compatible with Rinnai appliancessold in Australia.

Regardless of water controller installation, all Rinnai water heaters must only beinstalled by an Authorised person.Water controllers, transceivers and water heaters do not contain user serviceableparts and must only be serviced and repaired by an authorised person.

IMPORTANT

NOTE

IMPORTANT

Rinnai Australia 9 Installation Manual

Page 13: Operation / Installation Manual · Water Heater This wireless water controller and transceiver must be installed in accordance with the manufacturer’s Installation Instructions

INSTALLATION GENERAL

POSITIONING OF TRANSCEIVER AND WIRELESS WATER CONTROLLERS

The water controllers must be installed in shaded and clean locations. The water controllers and thetransceiver should be fitted out of reach of children (suggested height from floor to be at least 1500mm).

The water controllers are water resistant, however, durability is improved when positioned outside theshower recess. The water controllers must be installed at least 400 mm above the highest part of asink, basin or bath.

The transceiver comes supplied with a 1.5m length of communications cable.

The transceiver’s antenna is located in the top. For the best results mount the transceiver so the topof the transceiver is higher than the top of the water heater. If the transceiver is mounted to the sideor below the water heater signal strength may be reduced.

The transceiver may be mounted inside metal recess boxes or pipe covers, however this may alsoreduce signal strength.

In some cases building construction and design can reduce signal strength and it may be necessaryto locate the transceiver in a central location inside the building. For such conditions extended lengthsof communication cable are available from Rinnai.

Take the signal strength into consideration when determinig the best location for both the transceiverand the wireless water controllers.

The MC-503RC Wireless water controller is a water resistant device, howeverexcessive exposure to water such as immersion may result in damage to thecontroller.

• DO NOT immerse the controller into water. • AVOID direct exposure to water or steam as these conditions may cause a

malfunction. • ALWAYS AVOID exposure to water when the battery compartment is open.

When cleaning your water controller use ONLY a damp cloth and a mild detergent.

Alternatively two core sheathed (double insulated) flex with minimum crosssectionalarea of 0.5 mm² may be used. Maximum individual cable runs should not exceed 20m.

NOTE

NOTE

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Rinnai Australia 11 Installation Manual

COMMUNICATION CABLECONNECTING COMMUNICATION CABLES TO THE WATER HEATER

Communication cables connect the water heater to any wired water controllers and the wirelesstransceiver and operate at an extra low voltage (12 Volts DC) which is supplied from the water heater.Communication cables are supplied with the wired controllers (15m) and the transceiver (1.5m) andare fitted with spade terminals for connection to water heater. Up to two cables can be connecteddirectly to the ‘Ezi connect’ cable connector at the water heater. Extension cables are available fromRinnai. Alternatively, two core sheathed (double insulated) flex with minimum cross sectional area of0.5mm² may be used. Cable lengths must not exceed 20 metres.

To connect up to two cables to the ’Ezi connect’ cable connector

DO NOT attempt to connect cables to the 'Ezi connect' cable connector at the waterheater unless the electric power to the water heater is switched ‘off’ otherwise damageto electrical components may occur.If your water heater is not fitted with an 'Ezi connect' cable connector, installationmust be completed by a qualified and licensed tradesperson.

1. Isolate the electric power supply by switching the power point off and removing the power plug ofthe water heater from the electric power socket.

2. Remove the retaining screw of the 'Ezi connect' cable connector at the base of the appliance.

3. Swing the 'Ezi connect' cable connector door open and thread the cable through the weather sealof the cable access hole in the direction shown allowing sufficient cable length so that thesheath of the cable can be secured with cable clamp supplied with the transceiver.

4. Loosen screw terminals and and connect the cable spade connectors to these terminalsand re-tighten. Polarity is not important, either wire colour can be connected to either terminal.

5. Return the 'Ezi connect' cable connector to the original position taking care not to damage cablewires in the process and replace the retaining screw .

To connect three or four cables to the 'Ezi connect' cable connector, consult the“CONNECTING WATER CONTROLLERS” section of the water heater Operation /Installation manual supplied with the water heater.

CAUTION

A

B

C

D E

A

A

B

A

CE

D

B

'Ezi connect' cable connector for water heater models:INFINITY 26, 26 Plus, 20, 16, V1500, V1200.

HD 200e (REU-VM2630WC).

'Ezi connect' cable connector for water heater models:INFINITY 32, 26i, EVIROSMART

HD 250e, 200e (REU-VRM2632WC), 200i

NOTE

Page 15: Operation / Installation Manual · Water Heater This wireless water controller and transceiver must be installed in accordance with the manufacturer’s Installation Instructions

TRANSCEIVER INSTALLATION

MOUNTING THE TRANSCEIVER

• The distance between the water heater and the transceiver must not exceed 20m.• Metallic structures, appliances or magnetic fields in the vicinity of transceiver or

wireless water controllers may reduce signal strength.• Do not install transceiver near a heat source, such as a cook top, stove or oven. Heat,

steam, smoke and hot oil may cause damage. • The transceiver MUST NOT be installed where chemicals such as benzine, alcohol,

turpentine, hydrogen sulphide, ammonia, chlorine or similar chemicals are in use.

1. Determine the most suitable position for the transceiver (see “POSITIONINGOF TRANSCEIVER AND WIRELESS WATER CONTROLLERS” onpage 10).

2. The transceiver can be mounted to the wall using suitable screws or mountedto the side of the water heater via the strip of adhesive tape glued to the backof the receiver case.

3. If the transceiver is to be wall mounted, use the screws and/or anchorsprovided. Avoid over-tightening of fixings as this may cause damage. DONOT use powered tools to tighten fittings

4. If the transceiver is to be mounted to the side of the water heater perform the following steps:

a. Clean the side of the water heater where the transceiver is going to be mounted using a cleanrag with some methylated spirits or alcohol.

b. Remove the paper strip from the adhesive tape glued to the back of the receiver case to exposethe adhesive surface.

c. Push the adhesive surface to the side of the water heater in the desired location. Press thereceiver into the side of the water heater for a couple of seconds to allow the adhesive to bind.

CONNECTING COMMUNICATION CABLE TO THE WIRELESS TRANSCEIVER1. With the electric power supply still isolated,

unscrew the transceiver access cover to revealcontrol keypad and terminals.

2. Thread the transceiver cable through the cableclamp , allowing sufficient cable length so thatthe sheath of the cable can be secured.

3. Loosen screws terminals and of thetransceiver and connect the spade connectors ofthe cable to these terminals and re-tighten.Polarity is not important, either wire colour can beconnected to either terminal.

SETTING THE MAXIMUM TEMPERATURE AT THE TRANSCEIVER1. Ensure the power to the water heater is switched ‘on’.

2. Set the transceiver’s maximum water temperature to 55°C by pressingthe ‘Max Temp’ button until 55 is displayed.

Refer to “Master and Sub controllers and temperatures” on page 9 for informationregarding using of the maximum temperatures with wireless water controllers.

NOTE

2558

157

167

35

E

F G

Controllers

MC No. 1 No. 2 No. 3

Controllers

MC No. 1 No. 2 No. 3

F GE

Max Temp. Maimtenance

Temp. Volume

NOTE

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Page 16: Operation / Installation Manual · Water Heater This wireless water controller and transceiver must be installed in accordance with the manufacturer’s Installation Instructions

WIRELESS WATER CONTROLLER INSTALLATION

INSTALLING WIRELESS WATER CONTROLLERS

This installation procedure applies to wireless water controller installations only. Forcombined wired and wireless water controller installations refer to “INSTALLINGWIRED AND WIRELESS WATER CONTROLLERS” on page 14.Up to 4 wireless water controllers can be installed. Only one of these can bedesignated as a 'Master Controller' (MC), others will be designated as 'Sub' controllers.Only one wireless water controller can be installed at a time. DO NOT insert batteriesuntil step 3.

1. Ensure the power to the water heater is switched ‘on’.

2. Press the ‘Entry’ button on the transceiver for approximately 2seconds to select a wireless controller channel for tuning. The firstunassigned wireless controller channel LED will begin a fast flash,signifying that this channel has been selected for tuning.

The default order of channel selection is as follows: The wireless Master Controller is the only wireless controller capable of selectingmaximum delivery Temperatures exceeding 50°C. Ensure that the Master Controller(Kitchen) label provided is placed on the top rear of the assigned controller.

3. Select a wireless water controller for tuning to theunassigned transceiver channel and remove thecontroller from it’s wall mounting bracket. Openthe battery compartment with a full turn anti-clockwise. Insert the batteries observing thecorrect polarity. Close the battery compartmentwith a full turn clockwise

4. After battery installation the wireless controller will momentarily display an initialisation screen (A),which will then switch to screen (B) or (C).

5. If screen (B) is displayed press and hold the ‘On/Off’ button until screen (C) is displayed. Thistakes approximately 2 seconds.

6. From screen (C) press the ‘On/Off’ button once to start the tuning process which will takeapproximately 5 seconds. Once the controller is tuned the controller channel LED on thetransceiver will become steady and the controller LCD will switch to screen (D) or (E).

7. From screen (D) press the ‘On/Off’ button once or from screen (E) press the ‘Transfer’ button once to complete the tuning of this channel. At this point screen (F) will be displayed by thecontroller. The wireless water controller is now tuned and ready to control the delivery temperatureof the water heater.

8. Apply one of the self-adhesive identification stickers to the rear of the controller, ensuring that theMaster Controller sticker is only applied to the wireless water controller tuned to channel MC.

IMPORTANT

a

EntryEntry

Controllers

MC No. 1 No. 2 No. 3

a

NOTE

Full turnclockwise

turn to close

Full turnanti-clockwise

turn to open

b

b

(C)

ORPress for

approximately3 seconds

(B) (D)

(E)

Press once

(A)

Press onceto start the tuningprocess, this takes

approximately5 seconds

Press once

OR

(F)

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WIRELESS WATER CONTROLLER INSTALLATION

INSTALLING MULTIPLE WIRELESS WATER CONTROLLERS

To install subsequent wireless water controllers repeat steps 2 to 8 for each additional wireless watercontroller.

Once all wireless water controllers are installed re-secure the transceiver access cover.

TROUBLE SHOOTING WIRELESS WATER CONTROLLERS CHANNEL ASSIGNMENTIf at the end of the installation process screen (C) isdisplayed do the following:

Confirm first that the power is still on at the waterheater.

If power is off turn it back on. If the channel has beencorrectly assigned then the display should showeither screens (E), (F) or (G).

If screen (C) is still displayed un-installand reset the wireless controller andrepeat the installation procedure.

UN-ASSIGNING AND RESETTING WIRELESS WATER CONTROLLERS1. Press the desired controller channel button .

The LED will go out to signify that this channel isnow un-assigned.

2. Removing the batteries from the wirelesscontroller will reset the wireless controller andcomplete the un-install process.

INSTALLING WIRED AND WIRELESS WATER CONTROLLERS

When installing combinations of both wired and wireless controllers, all wired watercontrollers MUST BE connected before the wireless water controllers are assigned toa transceiver channel. Refer to page 1 to confirm the maximum number and combination of water controllersthat can be fittedWired water controllers can ONLY be added to an existing wireless installation when:• All wireless transceiver channels have been un-assigned.• All wireless controllers have been reset.See “UN-ASSIGNING AND RESETTING WIRELESS WATER CONTROLLERS” above.

When the wireless transceiver is installed it automatically detects any wiredwater controllers already connected to the water heater.

The LEDs of the channels assigned to wired controllers will slow flash.The channels for wired water controllers are assigned in sequence asfollows:

MC100V or MC91 (programmed as a Master Controller) will automaticallybe assigned to the MC channel.

BC100V or MC91 (not programmed as a Master Controller) willautomatically be assigned to an available channel other than the MCchannel.

Install the wireless water controllers to any of the unassigned channelsfollowing steps 1 to 9 on page 13.

(C)

(F) (G)(E)

NOTE

MC No. 1 No. 2 No. 3

c dc

d

IMPORTANT

e

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Page 18: Operation / Installation Manual · Water Heater This wireless water controller and transceiver must be installed in accordance with the manufacturer’s Installation Instructions

WIRELESS WATER CONTROLLER INSTALLATION

MOUNTING THE WIRELESS WATER CONTROLLER

• Metallic structures, appliances or magnetic fields in the vicinity of transceiver orwireless water controllers may reduce signal strength.

• Do not install wireless water controllers near a heat source, such as a cook top, stoveor oven. Heat, steam, smoke and hot oil may cause damage.

• Do not install wireless water controllers in direct sunlight.• Do not install wireless water controllers outdoors unless protection from dust

ingress and sunlight are provided.• Wireless water controllers MUST NOT be installed where chemicals such as benzine,

alcohol, turpentine, hydrogen sulphide, ammonia, chlorine or other similar chemicalsare in use.

1. Determine the most suitable position for the water controller (see “POSITIONING OFTRANSCEIVER AND WIRELESS WATER CONTROLLERS” on page 7).

The ‘Signal Strength’ indicator displays one of four levels.

The ‘Out Of Range’ indicator displays when the wireless water controller is out of range of thetransceiver or when an object is obstructing the radio signal.

Wireless water controllers should be positioned such that the signal strength indicator displays atleast ‘2 bars’ next to the antenna symbol during installation. Signal strength varies withatmospheric and other conditions. If the signal strength is weaker than ‘2 bars’ during installation,there may be other times when the signal is too weak to allow operation.

2. Slide the wireless water controller from its’ wall mounting bracket.

3. Use the wall mounting bracket as a template to mark off and drill 2 holes for use with mountingfixings.

4. Secure the wall mounting bracket to the wall with the screws and or anchors provided. Avoid over-tightening of fixings as this may cause damage. DO NOT use powered tools to tighten fixings.

5. Slide the wireless water controller back into its’ wall mounting bracket.

ADDITIONAL WATER CONTROLLER MOUNTING CONSIDERATIONS.The MC-503RC uses a Liquid Crystal Display (LCD) for the digitalmonitor. Light reflections can make the LCD difficult to see at directeye level. For best results when Installing the MC-503RC mount the remotecontroller lower than your eye-level to avoid these light reflections.

NOTE

Strong Weak

142

66.6

31.5

13.8

81.7

28

NOTE

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NOTES

Rinnai Australia 16 Installation Manual

Page 20: Operation / Installation Manual · Water Heater This wireless water controller and transceiver must be installed in accordance with the manufacturer’s Installation Instructions

17 RA TSD 08-002 Issue 3 12/08

Head Office 10-11 Walker Street,

Braeside, Victoria 3195

P.O. Box 460

Tel: (03) 9271 6625

Fax: (03) 9271 6622

National Help Lines

Sales & Service

Tel: 1300 555 545* Fax: 1300 555 545*

Spare Parts & Technical Info

Tel: 1300 366 388* Fax: 1300 300 141**Cost of a local call Higher from mobile or public phones.

Hot Water Service Line

Tel: 1800 000 340

Australia Pty. Ltd. ABN 74 005 138 769 Internet: www.rinnai.com.au E-mail: [email protected]

Rinnai has a Service and Spare Parts network with personnel who are fully trained

and equipped to give the best service on your Rinnai appliance. If your appliance

requires service, please call our Hot Water Service Line. Rinnai recommends that

this appliance be serviced every 3 years.

Printed in Japan 2008.12

U284-1520×01(00)

CONTACT INFORMATION