operations escalation process - lean manufacturing · operations escalation process monthly. title:...
TRANSCRIPT
Shift Changes
Shift Changes
Break Outs Break Outs Floor WCT
Huddles
Hot Topics
Shift Changes
Shift Changes
Site Ops
Management Review (MR)
Every Shift Daily
Weekly
Topics: • Safety issues • Process flow Interrupters • Assign new actions • Action review • FYIs • Priorities
Topics: • Drive actions on systemic
issues • Safety/Mfg alerts • EHS trends • Key deployments • Trends/metrics review • Production status Escalate: • Key strategies and decisions
Topics: • Review status of key issues • Trends review • Recognition of improvements
Topics: • Safety issues • Area updates:
• Hot topics • Hu • Process Parameters • Performance measures • Compliance
• Action review • New issues
Escalate: • Safety/compliance trends • Critique topics • Decisions affecting value stream
Topics: • Safety issues • Work status – completed and
to be done • Pass on problem
solving/troubleshooting • Performance measures • Hu/SSS Escalate: • Safety issues • Compliance issues • Process flow interrupters • Performance plan • Problems the team can’t resolve alone
Escalate: • Safety issues • Compliance issues (NCs) • Flow interrupters • Performance plan • Requests for support
Work Center Teams
Operations Escalation Process
Monthly