operations resume

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Dale A. Scherberger 1730 Lilac Mist San Antonio, Texas 78260 [email protected] https://www.linkedin.com/pub/dale-scherberger-mre-cel/6a/64a/4a5 Cell Phone 910-916-1986 EXECUTIVE SUMMARY: Dynamic, results-driven professional with 20 years of experience. An accomplished leader, with experience in managing and directing a diversified staff to accomplishment of tasks and mission goals BACKGROUND SUMMARY Operations Management Customer Service Programs Operational Cost Analysis Curriculum Development Small Group facilitation Personnel Management Resource Planning & Management Facilities Development Leadership Development Multi-site Management Logistics Management Policies & Procedures Development Strategic and Operations Planning Conflict Resolution Performance Improvement Risk Management Material Management Project Management Technical Expertise includes: Microsoft Office Products, Outlook, etc. PROFESSIONAL ACCOMPLISHMENTS Operations Vice President of Operations: Oversaw the day to day operations of the US Army Medical Departments Noncommissioned Officers Academy, Fort Sam Houston; provided technical guidance and administrative support to the 32 small group leaders and 8 civilians; managed the staffing, development, performance and outcomes of office administrative team; tracked and monitored the quality assurance of all student scheduling, training, and testing; managed all tasks, and staff training requirements. Maintained and oversaw the emergency procedures for facilities. Formally recognized by receiving an excellent performance rating Division Operations Manager: United States Army Medical Department Test Board, Medical Materiel Branch. Served as a Subject Matter Expert on all medical matters relating to the resourcing, planning, preparation, and execution of test activities based on operational experience, ensuring that tests were designed to provide a realistic experience for the end users assessing the product. Formally recognized by receiving an excellent performance rating Medical Operations Director: Oversaw the day to day operations of two medical treat facilities while deployed to Iraq. Developed a system for tracking and reporting of patient status reports, medical tasking’s, and personal movement; developed Standard Operating Procedures for clinic operations; monitored staff performance, development goals, set priorities, assigned accountabilities, and wrote staff evaluations;

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Page 1: OPERATIONS RESUME

Dale A. Scherberger1730 Lilac Mist San Antonio, Texas 78260

[email protected]://www.linkedin.com/pub/dale-scherberger-mre-cel/6a/64a/4a5

Cell Phone 910-916-1986

EXECUTIVE SUMMARY: Dynamic, results-driven professional with 20 years of experience. An accomplished leader, with experience in managing and directing a diversified staff to accomplishment of tasks and mission goals

BACKGROUND SUMMARY

Operations Management Customer Service Programs Operational Cost AnalysisCurriculum Development Small Group facilitation Personnel ManagementResource Planning & Management Facilities Development Leadership DevelopmentMulti-site Management Logistics Management Policies & Procedures DevelopmentStrategic and Operations Planning Conflict Resolution Performance ImprovementRisk Management Material Management Project Management

Technical Expertise includes: Microsoft Office Products, Outlook, etc.

PROFESSIONAL ACCOMPLISHMENTSOperations

Vice President of Operations: Oversaw the day to day operations of the US Army Medical Departments Noncommissioned Officers Academy, Fort Sam Houston; provided technical guidance and administrative support to the 32 small group leaders and 8 civilians; managed the staffing, development, performance and outcomes of office administrative team; tracked and monitored the quality assurance of all student scheduling, training, and testing; managed all tasks, and staff training requirements. Maintained and oversaw the emergency procedures for facilities. Formally recognized by receiving an excellent performance rating

Division Operations Manager: United States Army Medical Department Test Board, Medical Materiel Branch. Served as a Subject Matter Expert on all medical matters relating to the resourcing, planning, preparation, and execution of test activities based on operational experience, ensuring that tests were designed to provide a realistic experience for the end users assessing the product. Formally recognized by receiving an excellent performance rating

Medical Operations Director: Oversaw the day to day operations of two medical treat facilities while deployed to Iraq. Developed a system for tracking and reporting of patient status reports, medical tasking’s, and personal movement; developed Standard Operating Procedures for clinic operations; monitored staff performance, development goals, set priorities, assigned accountabilities, and wrote staff evaluations; delivered daily updates to senior leaders. Oversaw the planning and execution of simulated training events to ensure medical skills were maintained. Formally recognized by receiving an excellent performance rating

Health Center Operations Manager: Managed the day to day operations of a family practice clinic that served the SHAPE, Belgium community of 12,000 service members and their families. Developed strategies to improve operational workflow and streamline the patient care process. Establish and implemented new policies, internal controls, and procedures to enhance quality control, strengthen logistics and improve the performance, productivity, and the efficiency of the organizational operations. Monitored daily reports, oversaw the supply chain, carried out the clinic mission strategy, and made weekly reports to the clinic Chief Medical Officer.

Project Management Project Manager: Worked with Medical Planners of the 2nd Brigade Combat Team (BCT) 82nd Airborne

Division on the construction of an outpatient care facility that would care for the 2,500 Soldier assigned to the 2nd BCT. Formally recognized by receiving an excellent performance rating

Project Manager: Selected to be the US Army's representative while working with the Air Force Medical Evaluation Support Agency on planning, development, testing and evaluation of the Joint-Individual First Aid Kit. Formally recognized by the US Air Force Led Test Officer as being an invaluable asset resulting in an excellent performance rating

Page 2: OPERATIONS RESUME

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Project Manager: Served as the Lead Test Planner and Operational Test Officer for the US Army Air Ambulance Medical Equipment Set demonstration providing actionable information to war fighter representatives and end-users. Formally recognized by receiving an excellent performance rating

Project Manager: US Army Medical Command, Command Sergeant Major Jack Clark Best Medic Competition and dedication ceremony which was attended by over 500 guests and competitors. Formally recognized by the VP of the Army Medical Command and received an excellent performance rating

Strategic Planning Planning Evaluator: Worked with key leaders across the organization to identify skill gaps and training

opportunities, and developed and delivered training solutions to 2,500 non-medical personnel assigned to the 2nd Brigade Combat Team, 82nd Airborne Division prior to their deployment to Iraq. Formally recognized by receiving an excellent performance rating.

Planning Coordinator: Strategically tailored the pre-deployment medical training to meet the needs of 22 different medical units to ensure that it was in alignment with the organizations strategic mission.

Planning Director: Partnered with 22 Doctors, 22 Physician Assistances, and 220 medical personnel and provided doctrinal guidance on matters pertaining to combat casualty care and was formally recognized by receiving an excellent performance rating.

Program Manager: Met with School President to discuss courseware and curriculum development and created, reviewed, and distributed the course syllabus and taught assigned class material in accordance with learning objectives that were developed by the department

Management Senior Medical Manager: Supervised 42 medical personnel under my supervision, ensuring that they

provided world class healthcare to the 2,500 employees of the 82nd Airborne Division’s Second Brigade Combat Team. Formally recognized by receiving a Meritorious Service Award

Department Head: Managed a staff of 32 personal that provided medical care to a population of 12,000 service members and their family members of the SHAPE, Belgium community.

Clinic Supervisor: Supervised a clinical staff of 50 healthcare providers that cared for 7,500 employees of the 10th Mountain Division. Formally recognized by receiving an excellent performance rating

Leadership Small Group Leader: Selected by the US Army Medical Department to serve as a Small Group

Trainer/Leadership Development Specialist for 900 senior level managers that attended the US Army Medical Departments Senior Leaders Course annually. Formally recognized by receiving an excellent performance rating

Leadership Enabler: Facilitated comprehensive, competency-based leadership training for medical providers and observed trainees to identify where they are experiencing difficulty, and facilitated training to improve deficiencies. Formally recognized by the CEO of Operations group as the Top Medical Trainer of the quarter

Small Group Facilitator: Led seminars relating to leadership, professional growth and development, written and oral communication, strategic planning, resource management, medical operations in a combat environment, composite risk management, and current medical tactics and procedures enhancing the students overall understanding of current medical doctrine, policies and procedures. Received Special recognition from the CEO of the Army Medical Department Center and School, Fort Sam Houston

Mentorship Senior Medical Advisor: Selected by the Army Medical Department to serve as a Pre-deployment

Medical Adviser to US Army Field Artillery units preparing for deployment to Iraq and Afghanistan. Medical Guru: Inspired 44 mid-level managers and assisted them in the development of Standard

Operating Procedures that enabled them to provide world class healthcare while deployed to an austere environment and was formally recognized by receiving an excellent performance rating.

Educational Advisor: Provided subject matter expert advice on developing and designing a program of Instruction in Accordance with Army Training Doctrine Command guidelines to the US Army Special Operations Command. Was Formally recognized by Schools Dean and received an excellent performance rating

Written and Oral Communication

Page 3: OPERATIONS RESUME

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Technical Writer: Prepared and presented decision briefings, staff studies, policy documents and the conclusion portion of extended test reports for future consideration of medical equipment deployment to the executive leadership of the US Army Medical Command. Formally recognized by receiving an excellent performance rating

Healthcare Administrator: Wrote 20 polices and procedure relating to the healthcare and treatment of the members of the 2nd Brigade Combat Team, 82nd Airborne Division medical treatment facility, Managed training records of all 42 medical personnel under my supervision, and developed Emergency Management plans for the Combat Outpost occupied by members of the 82nd Airborne Division during OIF 2007. Formally recognized by receiving an excellent performance rating

Personnel Counselor: Provides specialized assistance, administrative counseling and individualized guidance concerning the DOD Disability Evaluation System (DES); Assists members in their preparation of appeal/rebuttal to insure their desires conform to the limits imposed by regulations and the law.

PROFESSIONAL EXPERIENCEUS Army Senior Leader/Manager Retired

January, 2015- Present- Part time Adjunct Professor South Texas Bible Training Center, San Antonio, TX

September 2014- Present -Physical Evaluation Board Liaison Officer, US Air Force, Lackland AFB, TX

2012-2014 Senior Project Manager, United States Army Medical Department Test Board Medical Materiel Branch, Fort Sam Houston, TX

2010-12 Project Manager/Senior Operations Manager/ Leadership Development Specialist, US Army Medical Department, Fort Sam Houston, TX

2008-2010 Pre-Deployment Medical Program Manager, US Army Medical Department, fort Irwin, CA

2003-2008 Senior Medical Trainer/Project Manager, 2nd Battalion 325th Airborne Infantry Regiment, Operation Iraqi Freedom

2001-2003 Supervisor, US Army Medical Department, Guthrie Health Clinic, Fort Drum, NY

1999-2001 Supervisor, Family Practice Clinic, SHAPE Healthcare facility, Mons, Belgium

1994-1999 Supervisor, EMT Ambulance Section, 44th Medical Brigade, Fort Bragg, NC

EDUCATIONMaster’s Degree, Liberty University

Bachelor of Science, Liberty University US Army Medical Department Senior Leaders Course

US Army Medical Department Advanced Leaders CourseUS Army, Primary Leadership Developmental Course

CERTIFICATIONSGraduate Certification in Executive Leadership

Franklin Covey Facilitator CourseUS Army Instructor Trainer Course

US Army Small Group Instructor Trainer CourseUS Army Equal Opportunity Leaders Course

Risk Management Leaders Course