optimise your forms …please?. but… donations newsletter sign- ups e-actions volunteering...

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Optimise your forms …please?

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Page 1: Optimise your forms …please?. BUT… Donations Newsletter sign- ups E-actions Volunteering Referrals FORMS All sorts of hard- to-get people

Optimise your forms…please?

Page 2: Optimise your forms …please?. BUT… Donations Newsletter sign- ups E-actions Volunteering Referrals FORMS All sorts of hard- to-get people
Page 3: Optimise your forms …please?. BUT… Donations Newsletter sign- ups E-actions Volunteering Referrals FORMS All sorts of hard- to-get people

BUT…

Donations

Newsletter sign-ups

E-actions

VolunteeringReferrals

FORMS

All sorts of hard-to-get

people

Page 4: Optimise your forms …please?. BUT… Donations Newsletter sign- ups E-actions Volunteering Referrals FORMS All sorts of hard- to-get people

Donations

Newsletter sign-ups

E-actions

VolunteeringReferrals

FORMS

All sorts of hard-to-get

people

Big fat dropout rate!

Page 5: Optimise your forms …please?. BUT… Donations Newsletter sign- ups E-actions Volunteering Referrals FORMS All sorts of hard- to-get people

O crikey.What do we do??

Page 6: Optimise your forms …please?. BUT… Donations Newsletter sign- ups E-actions Volunteering Referrals FORMS All sorts of hard- to-get people

Some initial thoughts

Page 7: Optimise your forms …please?. BUT… Donations Newsletter sign- ups E-actions Volunteering Referrals FORMS All sorts of hard- to-get people
Page 8: Optimise your forms …please?. BUT… Donations Newsletter sign- ups E-actions Volunteering Referrals FORMS All sorts of hard- to-get people
Page 9: Optimise your forms …please?. BUT… Donations Newsletter sign- ups E-actions Volunteering Referrals FORMS All sorts of hard- to-get people
Page 10: Optimise your forms …please?. BUT… Donations Newsletter sign- ups E-actions Volunteering Referrals FORMS All sorts of hard- to-get people

Email recipients

50%

50%

A (Control email)

B (Experimental email)

1.9%

Successful form fills

3.8%

WINNER

Page 11: Optimise your forms …please?. BUT… Donations Newsletter sign- ups E-actions Volunteering Referrals FORMS All sorts of hard- to-get people
Page 12: Optimise your forms …please?. BUT… Donations Newsletter sign- ups E-actions Volunteering Referrals FORMS All sorts of hard- to-get people

BenefitsContinual improvement for your forms =Continual improvement for your campaigning / fundraising=Increasing amounts of supporters / money for free!

Page 13: Optimise your forms …please?. BUT… Donations Newsletter sign- ups E-actions Volunteering Referrals FORMS All sorts of hard- to-get people

Additional bonus side benefits

Resolving awkward disputes in the office+

FUN!

Page 14: Optimise your forms …please?. BUT… Donations Newsletter sign- ups E-actions Volunteering Referrals FORMS All sorts of hard- to-get people
Page 15: Optimise your forms …please?. BUT… Donations Newsletter sign- ups E-actions Volunteering Referrals FORMS All sorts of hard- to-get people
Page 16: Optimise your forms …please?. BUT… Donations Newsletter sign- ups E-actions Volunteering Referrals FORMS All sorts of hard- to-get people
Page 17: Optimise your forms …please?. BUT… Donations Newsletter sign- ups E-actions Volunteering Referrals FORMS All sorts of hard- to-get people
Page 18: Optimise your forms …please?. BUT… Donations Newsletter sign- ups E-actions Volunteering Referrals FORMS All sorts of hard- to-get people

Spot the difference

Page 19: Optimise your forms …please?. BUT… Donations Newsletter sign- ups E-actions Volunteering Referrals FORMS All sorts of hard- to-get people

Spot the difference

Page 20: Optimise your forms …please?. BUT… Donations Newsletter sign- ups E-actions Volunteering Referrals FORMS All sorts of hard- to-get people

What you already dovs

“Best practice”

Page 21: Optimise your forms …please?. BUT… Donations Newsletter sign- ups E-actions Volunteering Referrals FORMS All sorts of hard- to-get people

Some things to try1 page or 2Minimal navigationPhoto of a personLong / short copyDonation options

Lower / higher amounts1 column or 2Form at left or rightStatistics vs narrativePersonalised page

Page 22: Optimise your forms …please?. BUT… Donations Newsletter sign- ups E-actions Volunteering Referrals FORMS All sorts of hard- to-get people

Test A

Page 23: Optimise your forms …please?. BUT… Donations Newsletter sign- ups E-actions Volunteering Referrals FORMS All sorts of hard- to-get people
Page 24: Optimise your forms …please?. BUT… Donations Newsletter sign- ups E-actions Volunteering Referrals FORMS All sorts of hard- to-get people

Test B

Page 25: Optimise your forms …please?. BUT… Donations Newsletter sign- ups E-actions Volunteering Referrals FORMS All sorts of hard- to-get people
Page 26: Optimise your forms …please?. BUT… Donations Newsletter sign- ups E-actions Volunteering Referrals FORMS All sorts of hard- to-get people

Views Donations Raised

Test A (one page) 104 2 £34

Test B (two pages) 114 11 £347Statistically

significant!Statistically

significant!

Page 27: Optimise your forms …please?. BUT… Donations Newsletter sign- ups E-actions Volunteering Referrals FORMS All sorts of hard- to-get people

HAVE FUN!Some suggestions…

Page 28: Optimise your forms …please?. BUT… Donations Newsletter sign- ups E-actions Volunteering Referrals FORMS All sorts of hard- to-get people
Page 29: Optimise your forms …please?. BUT… Donations Newsletter sign- ups E-actions Volunteering Referrals FORMS All sorts of hard- to-get people
Page 30: Optimise your forms …please?. BUT… Donations Newsletter sign- ups E-actions Volunteering Referrals FORMS All sorts of hard- to-get people

Fundraisers only:Personalise donation amounts according to previous gifts

Page 31: Optimise your forms …please?. BUT… Donations Newsletter sign- ups E-actions Volunteering Referrals FORMS All sorts of hard- to-get people

@rachel_shares

[email protected]

www.xifr.co.uk