organizational dynamics & strategic stanci

8/8/2019 Organizational Dynamics & Strategic STANCI

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Organizational Dynamics &Organizational Dynamics &Strategic AdvantageStrategic Advantage

Presented by:Presented by:Vikas Mohan AggarwalVikas Mohan Aggarwal

MBA(3MBA(3rdrd sem)sem)


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Organizational Dynamics & StrategicOrganizational Dynamics & Strategic

AdvantageAdvantage

OrganizationalResources

Organizational

Behavior

Strengths

&Weaknesses

Synergistic

EffectsCompetencies

Organizational

Capability

Strategic

Advantage


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STANDARD CHARTERED BANKSTANDARD CHARTERED BANK

Standard Chartered was formed in 1969 throughStandard Chartered was formed in 1969 through

a merger of two banks: The Standard Bank ofa merger of two banks: The Standard Bank of

BritishS

outh Africa, founded in 1863, and theBritishS

outh Africa, founded in 1863, and theChartered Bank of India, Australia and China,Chartered Bank of India, Australia and China,

founded in 1853.Both companies were keen tofounded in 1853.Both companies were keen to

capitalise on the huge expansion of trade and tocapitalise on the huge expansion of trade and to

earn the handsome profits to be made fromearn the handsome profits to be made fromfinancing the movement of goods betweenfinancing the movement of goods between

Europe, Asia and Africa.Europe, Asia and Africa.


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Organizational ResourcesOrganizational Resources

Highly talented manpower comprising 77,326Highly talented manpower comprising 77,326

employees.employees.

Total assets worth $ 437 bn.Total assets worth $ 437 bn. Ample funds availableAmple funds available

Profits after taxation for the year 2009 are $ 5151 mProfits after taxation for the year 2009 are $ 5151 m

Earnings per share 179.8 centsEarnings per share 179.8 cents

State of art infrastructure with world classState of art infrastructure with world class

facilitiesfacilities


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Culture and valuesCulture and values

At Standard Chartered our success is built on teamwork,At Standard Chartered our success is built on teamwork,partnership and the diversity of our people.partnership and the diversity of our people.

At the heart of our values lie diversity and inclusion. They are aAt the heart of our values lie diversity and inclusion. They are afundamental part of our culture, and constitute a longfundamental part of our culture, and constitute a long--termtermpriority in our aim to become the world's best international bank.priority in our aim to become the world's best international bank.

Today we employ 73,000 people, representing 115 nationalities,Today we employ 73,000 people, representing 115 nationalities,and you'll find 61 nationalities among our 500 most seniorand you'll find 61 nationalities among our 500 most seniorleaders.leaders.

We believe this diversity helps to fuel creativity and innovation,

We believe this diversity helps to fuel creativity and innovation,supporting the development of exciting new products andsupporting the development of exciting new products and

services for our customers worldwide.services for our customers worldwide.


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Organizational BehaviorOrganizational Behavior

EmployeesEmployeesOur employees are our most important resource. They are the face of our clientOur employees are our most important resource. They are the face of our client

relationships; they are our corporate memory; and they live the behavioursrelationships; they are our corporate memory; and they live the behaviourswhich exemplify our unique culture.which exemplify our unique culture.

LeadershipLeadershipOur Board of Directors and management committee have the necessaryOur Board of Directors and management committee have the necessary

collective skills and experience to be able to steer Standard Chartered throughcollective skills and experience to be able to steer Standard Chartered throughdifficult times. To ensure that we have both leaders of today and potentialdifficult times. To ensure that we have both leaders of today and potential

leaders of the future, we have increased our focus on leadership developmentleaders of the future, we have increased our focus on leadership developmentright across our organisation, recognising that the actions of each individualright across our organisation, recognising that the actions of each individual

have implications for the longhave implications for the long--term success of our business and the marketsterm success of our business and the marketswhere we operate.where we operate.


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Organizational behaviorOrganizational behavior

Learning and developmentLearning and developmentWe believe that continuous learning is key to sustainable performance. As anWe believe that continuous learning is key to sustainable performance. As an

organisation committed to helping our employees realise their potential, weorganisation committed to helping our employees realise their potential, we

encourage regular formal and informal development conversations with lineencourage regular formal and informal development conversations with linemanagers.Our dedicated intranet site Learning@SCB promotes selfmanagers.Our dedicated intranet site Learning@SCB promotes self--drivendriven

learning and houses a wide range of learning tools and shares success storieslearning and houses a wide range of learning tools and shares success storiesfrom around our network. It received over 400,000 hits throughout the year.from around our network. It received over 400,000 hits throughout the year.


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StrengthsStrengths

Professional Team.Professional Team.

SCB have a large experienced team of skilled individuals who have developed aSCB have a large experienced team of skilled individuals who have developed areputation for competency in valuation, due diligence, acquisition and assetreputation for competency in valuation, due diligence, acquisition and assetmanagement in the distressed and high yield market.Our local marketmanagement in the distressed and high yield market.Our local marketknowledge and workout skills offer value to our clients.knowledge and workout skills offer value to our clients.

Network.Network. SCB leverage Standard Chartered Bank's network in our core marketsSCB leverage Standard Chartered Bank's network in our core marketsto provide us onto provide us on--thethe--ground knowledge and early access to situations. Theground knowledge and early access to situations. TheBank's client franchise offers investment opportunities while AlternateBank's client franchise offers investment opportunities while AlternateInvestment Group's strong relationships with investment banks, financialInvestment Group's strong relationships with investment banks, financialinstitutions, brokers and value investors provides a valuable source ofinstitutions, brokers and value investors provides a valuable source ofinvestors. We utilise superior information to maximise value for our clients.investors. We utilise superior information to maximise value for our clients.

Positioning.Positioning.The distressed and highThe distressed and high--yield markets in Asia,Africa and the Middleyield markets in Asia,Africa and the MiddleEast offer attractive revenue generating opportunities. The Bank is wellEast offer attractive revenue generating opportunities. The Bank is wellpositioned in these markets to enable Alternate Investment Group to deliverpositioned in these markets to enable Alternate Investment Group to delivervalue to the Bank and our clients.value to the Bank and our clients.


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Synergic effectsSynergic effects

GTOGreen Your flights programGTOGreen Your flights program

Paper reduction In indiaPaper reduction In india

Highlights 2009Highlights 2009

75% ofWholesale Banking complaints resolved in under 2 days75% ofWholesale Banking complaints resolved in under 2 days

53% decrease in Consumer Banking complaints ratio53% decrease in Consumer Banking complaints ratio

(9.8 complaints per 1,000 clients, down from 10.3 in 2008)(9.8 complaints per 1,000 clients, down from 10.3 in 2008)

42,000 employees completed Anti money laundering(AML)42,000 employees completed Anti money laundering(AML)eLearning to reduce the financial crimeeLearning to reduce the financial crime

3.6 million lives impacted by our Microfinance business.($ 500 bn)3.6 million lives impacted by our Microfinance business.($ 500 bn)

24%24% Decrease in Air travel emissions/ FullDecrease in Air travel emissions/ Full--time employee (FTE)time employee (FTE)Tonnes CO2/FTE/yearTonnes CO2/FTE/year


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COMPETENCIESCOMPETENCIES

ResponsiveResponsive

Excellence in Business actionExcellence in Business action

InnovativeInnovative GlobalGlobal


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Organizational capabilityOrganizational capability

Transaction BankingTransaction Banking

Financial MarketsFinancial Markets

Corporate FinanceCorporate Finance Principal FinancePrincipal Finance

eCommerceeCommerce

Cross Border NetworkCross Border Network ResearchResearch


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Strategic AdvantageStrategic Advantage

organizational dynamics & strategic stanci

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