organizationaldiagnosis-ppt-140906044854-phpapp01.pptx

8/18/2019 organizationaldiagnosis-ppt-140906044854-phpapp01.pptx

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ORGANIZATIONAL

DIAGNOSISSem III(HR)


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How do you eat anelephant? One bite

at a time


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Defnition

Organizational Diagnosis is an efectieway o! loo"ing at an organization todetermine gaps between current and

desired per!ormance and how it canachiee its goals#


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Diagnostic Process

Orientation $oal setting Data $athering %nalysis&Interpretation 'eedbac" %ction lanning

Implementation onitoring&easurement *aluation


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purpose

+ollection o! data Shared understanding o! a system Identi,cation o! strengths- opportunities

and problem areas Determine whether change is desirable 'eeding data base bac" into the

organization


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Phases o Diagnosis

*ntry Data collection 'eedbac"


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Challenges at the entrystage

+lient resistance *.pectations !rom the consultants Role o! client and consultant /ested interests In!o proided to consultants Re0ection o! consultant

anaging o! client relationships


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Solutions

+lear letter o! contract *fectie liaison system +larity about who will participate


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Data Collection 1se!ul data 2hat to collect 2ho to collect it How to collect it +on,dentiality %ccesses to archies


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Data collecte ro!""""

Organizational enironment $roups inside and outside organization Indiiduals whose lies are shaped by

organizations


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!ethos

1nstructured obserations *.amination o! documents Indiidual interiews $roup interiews 3uestionnaires


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Analysis

*nironmental( O45) Institutional(S42)


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#nerstaning the Pressures or$$%a&or ' Against Change

'orce 'ield %nalysis is a use!ul techni6ue!or loo"ing at all the !orces !or and

against a decision# In efect- it is aspecialized method o! weighing pros andcons#

7y carrying out the analysis you can planto strengthen the !orces supporting adecision- and reduce the impact o!

opposition to it#


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ORGANIZATIONALDIAGNOSIS

Sem III

SI*S+OS HR 7atch

Sep 89:;


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Depens on"""

3uality o! in!ormationpresered&presented

'actual in!ormation&data

'eelings about data concerning humanbehaiour

5ype o! industries being sericed#


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O&erco!ing resistance toChange

*ducation and +ommunication articipation and inolement 'acilitation and support anipulation and co4optation *.plicit and implicit coercion


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%ee(ac)

ossibility o! con=ict *fect on culture *fect on wor"ing relationships Reduced interaction prior to !eedbac" $roups to whom !eedbac" is being gien 'eedbac" meetings

Recommendations !or change Increased understanding o! the client

system


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eer group4 intergroup model


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Case stuy

5he company 5he enironment roduct&serices osed problem Documentation re6uired Interention


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%inal re!ar)s

+onsultant > client relationship Speci,c interentions %ccuracy o! data ethodology 5imely and releant !eedbac" anagement o! con=icts

+onstant communication

organizationaldiagnosis-ppt-140906044854-phpapp01.pptx

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