orientation june 2013

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    OrientationJune, 2013

    MarketingMatters MakingConnections

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    Copyright Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization.

    Objectives

    Share the latest on positioning and our DNAProvide an overview of Marketing Structure and teammembers they why behind it

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    Copyright Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization.

    Differentiators Our Moat

    How wide is our moat?

    http://www.google.com/url?sa=i&source=images&cd=&cad=rja&docid=SnzFJCybneY_JM&tbnid=WkZ370vvDRNqVM:&ved=0CAgQjRwwAA&url=http://funjooke.com/castles-with-moats.html&ei=TFGcUeLEKpSG9QTFnIHYCA&psig=AFQjCNG9cNB_ritT1LZRv1T26CU9Nn-nhA&ust=1369285324741086
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    Copyright Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization.

    The Archives

    2004 2005 20062006

    20062007

    2007

    2009

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    5/13Copyright Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization.

    Reduce variance to create a greater predictability inoutcomes

    Practices that are proven to result in the bestpossible outcomes

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    6/13Copyright Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization.

    Studer Group DNA

    ENGAGEMENT

    SAFETY QUALITY

    FINANCIAL PERFORMANCE & PATIENT EXPERIENCE

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    7/13Copyright Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization.

    What Do We Do?

    Studer Groups expertise is hardwiring

    excellence. Our approach creates a cultureof accountability to give organizations wecoach the consistency and reliability they

    need to be more effective and efficient ,leading to higher quality at lower cost.

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    8/13Copyright Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization.

    Key Words

    Culture of AccountabilityHardwiring Excellence

    Consistency and ReliabilityEfficiency and EffectivenessEngagement and SafetyHigher Quality, Lower Cost

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    9/13Copyright Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization.

    Marketing Structure

    Strategic Marketing &Positioning

    KnowledgeManagement

    MarketingCommunications/

    Thought Leadership

    Service LineMarketing Speaking Institutes

    Fire Starter Publishing

    Project Management

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    11/13Copyright Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization.

    Positioning Statement

    ATTRACTING rather than PROMOTINGPOSITIONING rather than ADVERTISINGCREATING an urge to have rather than a NEED TO

    SELL

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    12/13Copyright Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization.

    Utilizes fully hosted applications (LEM and PCM)

    Website draws > 200,000 annual visits with over 100,000 registered users

    Publish books, DVDs and videos: >772,000 in circulation; 182,000 2010

    Hosts an average of 17 educational events annually,attended by > 25,000 people since 2006

    Coaching to 800partners in the U.S.,

    Canada, Australiaand New Zealand

    Delivers > 400 annual speakingengagements, reaching 100,000

    participants each year

    Breadth of Reach

    Our Funnel

    1212

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    From: Scott, JuanitaSent: Tuesday, May 21, 2013 7:04 PM

    To: [email protected] Subject: "Studer" Hospital

    Do you or Quint know Lars D. Houmann atFlorida Hospital in Orlando or anyone in a senior

    position? We are caught up in amangled system of inefficiencies. We

    need help. I can tell this is not aStuder hospital!

    My nephew is caught up in web of confusion,mismanagement and total frustration. He is inthat hospital in Orlando. We have no family

    there. My niece is there from Maryland and hasgone through all of the protocols. Such a sad

    situation! My niece is breaking down and I fearshe too may end up in the hospital due to

    anxiety.

    Juanita

    Our Time is Now.

    Thank You

    mailto:[email protected]:[email protected]