Otterbein University Welcomes

You

New Student Information Guide

www.otterbein.edu/its/newstudents

Sep 2010

TWO ACCOUNTS

1. Network Account

2. Self Service Banner

1. NETWORK ACCOUNT

How to activate:

Use Otterbein ID (e.g.A20012345)

Pin: (e.g.123456 )

Go to New User Web Page

www.otterbein.edu/newuser

What Do I Use it For?

• O-Zone• Webmail• Blackboard• Wireless logon• Basically all technology resources on

the network that ask for username

What if I ForgetMy Password?

Contact Help Desk to have me reset password.

Sign up sheet after session

How do I reset my password?

Go to www.otterbein.edu/its, select Password Information from menu items on left, then Changing

Note: Need to know password first!!

2. Self Service Banner

What if I Do Not Know My OID or Pin?

• OID is found on Cardinal Card and Otternet page

• Pin is found after you set security question in Self Service Banner.

• Type in ID (e.g. A12345678), hit forgot pin button

What is wrong with this picture?

• You made your security question “What is my pin?”

• Not making fun – Just saying!

Banner, What Do I Use it For?

Handle all student services on-line:• Register for classes• Get class schedule• View grades, holds, transcripts• Financial aid status, accept awards,

make payments

Two Ways to Navigate

• O-Zone with network username and password and then single sign-on to all other resources

• If O-Zone is down for maintenance, use main page www.otterbein.edu, then A-Z index and navigate to every resource independently

Network Resources• Self Service Banner

• O-Zone

• Webmail

• Blackboard

• Otternet

• Home folder

• Web folder

• Training

https://ozone.otterbein.edu

• Personalized with your Academic Profile, Meal Plan and Account Summary• Customizable• Announcements from Otterbein• Single sign-on

WebMailBeware of phishing email – Information Technology will NEVER ask you for log-in information about your account!

We Filter Out For Junk Email and Spam Two Ways: Junk E-mail folder and OCCleanMail• Check your Junk E-mail folder for

accidentally filtered mail, right click and add Sender to Safe Sender’s List

• Then, right click and move to Inbox Folder

Blackboard

What if My Class is not Listed?

Home and Web Folder on My Otternet on O-Zone or A-Z index

Otternet

Jump Drives

Tip: Put a Word file or Notepad Text Document called Identification so if you lose it, we can return it!!

Windows Office 2007 and Macintosh Office 2008 Gotcha

Training and Converter• http://www.otterbein.edu/its/training/students/

• Use Office 2007 and 2010 for Bibliographies!!

• Get familiar with Office before you present in a classroom or struggle in a lab.

• Ultimate Steal: Office 2010 for $79.95 Windows 7 for $64.95

How Do I Get Connected to the Reshall Network and Practice Safe Hex?

•Plug into wall port or splitter•Go to the Residents Halls Info http://www.otterbein.edu/its/reshalls/Don’t risk getting your computer blocked on the network. (Residents and Commuters) You must have:1)Windows updates 2)Virus protection http://www.microsoft.com/security_essentials/3)Malware protection (Malwarebytes)

•Uninstall any old virus protection software first or you could corrupt your operating system!! Install only one!

Ethernet Patch Cord

• You buy at Otterbein Bookstore or

• Computer Store

• Plug into Wall Port or Splitter

Splitter• Get one from Help Desk if missing

• Leave in the room – Do Not Take Home

• Call Help Desk if yours is not working

How to connect to Wireless• Connect to “Otterbein” on campus

• Connect to “OtterbeinU” in reshalls

• See this page to configure your wireless network settings:http://www.otterbein.edu/its/wireless/

How Do I Use Labs?http://www.otterbein.edu/its/labs

•Papercut•400 copies/quarter•Logoff lab computer!

COPYRIGHT INFRINGEMENTOtterbein Policy: Shutdown, Written Warning, Judicial CouncilFederal Law: Felony Charge, Fine, Jail

www.otterbein.edu/its

• Protect your public image!!

• Our goal is to educate students and to keep them informed of issues in cyberspace that may affect them adversely.

How To Get Help• Email: studenthelpdesk@otterbein.edu• Follow us on Twitter

http://twitter.com/otterbeinhelp • Use Chat on O-Zone

Or if You are Confuzzed…Use the Student Help Desk!!

Campus Center

8:30am – 9:00pm M-R

8:30am – 6:00pm F

8:00am – 2pm Saturday

614.823.1060

First door on the right after entering both double doors of Campus Center