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‘We will attract, develop and retain the best staff’ Our People Strategy 2020

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Page 1: Our People Strategy 2020 - Home - Lancaster · PDF file‘We will attract, develop and retain the best staff’ Our People Strategy 2020 LU - Our People Strategy 4 pager v9_Layout

‘We will attract, developand retain the best staff’

Our PeopleStrategy 2020

LU - Our People Strategy 4 pager v9_Layout 1 29/07/2014 12:51 Page 1

Page 2: Our People Strategy 2020 - Home - Lancaster · PDF file‘We will attract, develop and retain the best staff’ Our People Strategy 2020 LU - Our People Strategy 4 pager v9_Layout

Our People Strategy 3

Delivering the PeopleStrategy Our People Strategy is owned anddelivered throughout the University andleaders and managers will play a key role inits delivery - guided by the annualstrategic planning process. An annualimplementation plan will be developedwith specific objectives, activity andsuccess measures. We will also developour understanding of how the specificsuccess measures contained within thePeople Strategy impact on our widermeasures of institutional success (forexample student satisfaction andresearch excellence measures) to informthe annual implementation planningprocess.

Resources and HR Division support will bealigned to assist our academic andprofessional service departments indelivering their objectives that relate to thePeople Strategy outcomes. Alongside theimplementation of the People Strategy,the HR Division will also continually ensurewe get the basics right for our staff andoffer timely support, guidance and trainingto leaders and managers across theUniversity.

‘Lancaster is a global university which makes a positive difference to people’slives. Our research advances knowledge, shapes policy, encourages debate anddelivers economic, cultural and social benefit. We attract outstanding studentsfrom many different backgrounds, deliver a high quality education in the UK and overseas, and equip our graduates to succeed in their chosen careers.’

Strategic Aim:

Key measures of success and impact:

Strategic Objectives:

Q AttractRecruiting the best staff is a key driver of future success of the University. Lancasteraspires to be a world leading University that is globally significant. To achieve this ambition we must continue to attract talented andcapable staff in both academic and professional areas.

Number of staff and applicants attractedfrom the top 100 Universities and academicdepartments

Vast majority of our posts are filled first timewith the right calibre of staff

Applicant profile demonstrating increasedinternational reach

Increase in the diversity profile of applicants.

We will:Develop our employer reputation to furtherenhance our overall national and globalstandingEnsure through the academic planningprocess that we clearly identify the rolesrequired for the future and develop targetedcampaigns to recruit to themDevelop our recruitment processes andpractices to ensure they are flexible andattuned to our needsUnderstand the international recruitmentmarket, and develop global partnerships, to enable us to attract the best talent fromaround the worldEnhance the University by attracting andrecruiting a diverse range of academics and professional services staff that have the relevant skills and experienceSupport the integration and relocation ofinternational and domestically recruited staff.

W DevelopThe core strength of the University is itspeople. Training, developing and supportingour staff to achieve their career ambitions andthe strategic goals of the University is crucial.

Staff are clear about what is expected ofthem (as evidenced by our PDR processesand staff survey)

All of our staff have a meaningful annualPerformance and Development Review (PDR)

Increased number of staff mentoring andsupporting internal colleagues

Number of staff achieving formal advancedteaching qualifications, accreditationthrough local/national schemes or nationalteaching awards

Number of probationary periods beingextended versus probation success rate

Increased number of our high performingstaff promoted and recognised internally

Number of staff leaving Lancaster Universityfor roles of equal standing or a promotionwithin top 100 global Universities

Increased diversity profile of internal staffpromoted into senior academic andleadership roles

The University is perceived as an excellentplace to work and listens and acts (staffsurvey measure)

Staff turnover rates (as agreed annually).

We will:Design, develop and commission relevantdevelopment programmes that meet theneeds of our staff as well as proactivelyresponding to the University’s priorities(including internationalisation and partnership working)Identify, spread and adopt excellent research, teaching, administrative andprofessional skills Ensure staff at all levels and in all disciplinesacross the University are supported anddeveloped through effective developmentreviews and career planningThrough the setting of clear expectations and provision of excellent support, we willcontinue to grow and develop our ownexcellent academics and professional services staff Ensure that our staff are clear about what is expected of them and their role asadvocates of our UniversityDevelop a culture and mind-set ofinternationalisation and continuousimprovement with our academic andprofessional services staff.

E Retain We want to create an environment in which our staff can grow and succeed and where they can see (and are rewarded for) analignment between their overall contributionand the success of the University.

We will:Further develop our approach to reward andrecognition to ensure it is flexible and fair butsupports the achievement of the University’sstrategic goalsEnsure staffing structures meet therequirements of our research, teaching and professional services demandsEnsure that our promotions processes seekto identify and reward the achievement ofour staff and develop enhancementopportunities following promotionCelebrate diversity within our workforcerecognising how all staff contribute to and enhance the overall success of theUniversity Continually identify, grow and manage our internal talent and staffing profile.

Lancaster is a global university…which operates on a human scale

Introduction“Our Strategy for 2020 – creating a global university” clearly articulates that the core strength of our university is our people. Attracting the best staff to work forLancaster University, and within our international partnerships, will assist us indelivering our strategic priorities in research, teaching and engagement and inensuring we provide a consistently excellent experience for our students. Investing in all our people across our academic and professional service communities will ensure we create a truly global and sustainable university.

We will continue to create and maintain an environment that attracts and retains the best staff and has in place the conditions and structures to enable all of our staff to fulfill their career ambitions in a university that is not only ‘right’ for them, but also challenges them and supports their development.

Our staff want to succeed and the University will work with them to achieve their objectives in a progressive, collaborative and healthy working environment.

Aims of our People StrategyOur People Strategy sets out five inter-related strategic aims, which will support the delivery of our overallstrategic priorities and will furtherembed our values and behaviours. The table overleaf sets out ourstrategic aims, objectives andmeasures of success.

Our Aims - we will:

Q Attract and recruit the best staff nationally and internationally

W Develop and support our staff to fulfil their potential and meet their career aspirations

E Retain and reward our staff through recognising their contribution in the delivery of the University’s priorities

R Promote and secure excellent leadership and management

T Create and maintain a progressive, collaborative and healthy working environment

Excellent Leadership and Management

Our Values and BehavioursOur People Strategy plays a critical role in safeguarding our distinctive culture andensuring a progressive, sustainable and healthy working environment for our staff and students. Our values, practices and behaviours are at the heart of this and howour staff do things is as important as what we do.

Values - We believe in:promoting and defending independentacademic enquiry and freedom ofthoughtpursuing excellence in all we dobeing brave in our decisions, ready toembrace new possibilities and achieve our strategic ambitionsenabling all staff to fulfill their career and personal ambitionsdeveloping durable relationships andinteractions that meet the needs of ourstudents, alumni and partnersensuring accountability, integrity andprofessionalism in how we operate, both in the UK and overseasworking together to support thedevelopment of the universityengaging actively to change the world,through our teaching and research andalso by leading on economic and socialimprovement.

Behaviours - We will:encourage debate, enquiry and discoveryas drivers of research and teaching, and as a key aspect of university lifeexpect the highest standards of all staff and support them to achieve thisencourage staff to explore newopportunities and ways of working from research and teaching to ensurethe University operates effectivelycreate a fair and open workingenvironment that embraces all staff and supports them in their personal as well as organisational goalsengage closely with students, alumni and partners, listening to them andhearing their voices, concerns andambitionsdevelop effective and robust means and processes for how we work and operateengage with, hear from and listen to all staff as the University continues todevelop and pursue its aspirationsengage with and seek to improve our local and global communities inpartnership with practitioners,policymakers and citizens.

A progressive, collaborative and healthy working environment

Attract

Develop

Retain

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Page 3: Our People Strategy 2020 - Home - Lancaster · PDF file‘We will attract, develop and retain the best staff’ Our People Strategy 2020 LU - Our People Strategy 4 pager v9_Layout

Strategic Aim:

Key measures of success and impact:

Strategic Objectives:

RExcellence in Leadership and Management

Our mutually supportive team of leaders and managers will create an environmentwhere our staff and students achieve success. As a result, the University continuesto grow and meet our strategic priorities in research, teaching and engagement.

Excellent leadership is recognised internally(staff survey measure) and externally(reputation and awards)

The University is perceived as an excellentplace to work (staff survey measure)

Number and quality of internal applications and appointments to leadership andmanagement roles

University rankings and reputation

Overall staff engagement, involvement and advocacy scores (staff survey).

We will:Ensure that all leaders and managers areaware of their key responsibilities, have thecapacity to fulfil them and their performancereviewed and recognised Collaborate and learn from leading globaluniversities and adapt our approach toleadership and management as a resultDevelop our academic and professionalservices staff to become leaders in theirdiscipline and beyond and also ensure wehave succession plans in place to be able toreplenish and refresh our staffing profilewhen requiredContinually support our academic staff intheir managerial responsibilities and provideappropriate induction and developmentopportunitiesWork in partnership with our trade unions, to continue to develop and evolve ourapproach to staff engagement andcommunication.Ensure that leaders advocate the University’svalues and behaviours and have the courageto challenge and address issues wherecolleagues are not acting in line with our values.

TProgressive, collaborative and healthy working environment

Create a progressive, collaborative and healthy working environment which isconducive and beneficial to both the staff and student experience and beyond.

The University is perceived as an excellentplace to work (staff survey measure)

Overall staff engagement, involvement andadvocacy scores (staff survey participation)

Attendance rates (including specificmeasures relating to workplace wellbeing at departmental level)

Participation in wellbeing interventions

Employee assistance programme and Occupational Health Services utilisation rates

Internal and external audit tools and results.

We will:Continually engage with and listen to all staff as the University develops andpursues its aspirationsActively support the health, wellbeing and safety of our staff and offer relevantinterventions and servicesFoster a continuous improvementenvironment to help our staff grow and developMake our staff feel valued, involved and fulfilled in the work that they doEnable leaders and managers to proactivelyassess and manage staff wellbeing andsafety within their teams and beyond andprovide the relevant support and data toensure the maintenance of a healthy working environmentBe mindful of our culture and heritage when implementing change and ensure we support our staff throughout.

Delivering the People Strategy 2020Our People Strategy is owned and delivered throughout theUniversity and leaders and managers will play a key role in itsdelivery - guided by the annual strategic planning process. An annual implementation plan will be developed with specificobjectives, activity and success measures. We will also developour understanding of how the specific success measurescontained within the People Strategy impact on our widermeasures of institutional success (for example studentsatisfaction and research excellence measures) to inform the annual implementation planning process.

Resources and HR Division support will be aligned to assist ouracademic and professional service departments in deliveringtheir objectives that relate to the People Strategy outcomes.Alongside the implementation of the People Strategy, the HRDivision will also continually ensure we get the basics rightacross the range of services we deliver and offer timelysupport, guidance and training to leaders and managers across the University.

Our work shapes policy, encourages debate ...and makes a positive difference to people’s lives.

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