our transaction and service transformation
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Katrina Percy, Chief ExecutiveOur transaction and service transformation
Our journey as a merged HPFT and HCHC
HPFT Today
HCHC Today
Community, Mental Health &
Learning Disability care provider
Improving patient’s health, wellbeing & independence by: Orchestrating and delivering the integrated physical, mental health & social care services they need, based in primary care
Delivering excellent specialist mental health & learning disability services
Driving InnovationValuing Success
HPFT values:Harnessing Ambition
Delivering valuePerson Centred
Forging Relationships
Executive structure
Managing Director
Integrated Community
Services
Managing Director
Integrated Community
Services
Chief Medical Officer
Chief Medical Officer
Chief Financial Officer
Chief Financial Officer
Chief People Officer
Chief People Officer
Managing Director
Specialist MH, LD, Social Care
Managing Director
Specialist MH, LD, Social Care
Chief ExecutiveChief Executive
Managing Director
(New business)
Managing Director
(New business)
The overall structure of our plan
A description of what our services will look like in three years time & the plan to implement this, consistent with our vision & values
A description of what our services will look like in three years time & the plan to implement this, consistent with our vision & values
Our Clinical StrategyOur Clinical Strategy
A description of the type of organisation we need to create to deliver the clinical strategy, and the plan to implement this, consistent with our vision and values
A description of the type of organisation we need to create to deliver the clinical strategy, and the plan to implement this, consistent with our vision and values
Our Strategy to Develop our OrganisationOur Strategy to Develop our Organisation
Clarity about the outcomes, results and benefits our organisation will deliver, and that we will use to measure its success
Clarity about the outcomes, results and benefits our organisation will deliver, and that we will use to measure its success
The outcomes we seek to deliverThe outcomes we seek to deliver
Where we want to be and what we want to be doing in 3 years time, and the values and behaviours that will underpin the way we think and work
Where we want to be and what we want to be doing in 3 years time, and the values and behaviours that will underpin the way we think and work
Our Vision and ValuesOur Vision and Values
Strategic Direction for adult and older people’s MH services
Reducing LOS Benchmarking
Clinical review to confirm casemix, caseload, outcome delivery of each team
Inpatient based care
Care deliveryshift
Community based care
New model of care for inpatient services with
fewer inpatient units and shorter LOS
Reducing follow upProactive discharge planning
New model of care for community services with
integrated MH teams based around geography
Reducing number of units
Co-ordinate and integrate teams to reduce overall number and introduce new workforce model
Define elements of new model of care delivery for new teams – eg clinics, groups, voluntary sector provision, MDT, new skill mix
Integrated teams and services across primary and community services (adults
& children), social care, geriatricians, other acute and then mental health
teams
Benchmarking and development work with service
Defining role and model of care in inpatient units, capacity required in new model and locations
Strategic Direction for adult & children’s community services
New clinical skillmix and model of delivery
New clinical skillmix and model of delivery
Priority order:Primary care (in & out of hours)Social careCare of the ElderlyOther acute specialitiesMental health
Single adult teams based on geography
Single children’s teams based on geography
Single integrated team - primary care, adult and children’s community care accessing a menu of social care services
Current
Integrated teams and services across primary and community services (adults
& children), social care, geriatricians, other acute and then mental health
teams
Strategic Direction for our clinical services
New model of care for community services with
integrated MH teams based around geography
For inpatient services putting in place a new model of care with fewer beds, shorter length of stay and a smaller number of inpatient units (pace will be different for OPMH and AMH)
Overall emphasis on shifting the balance in our focus and resource
from inpatient to community based care
Adult & Older Peoples Mental Health Services
For community services moving to a model with more proactive discharge, reduced follow up and that brings together currently separate teams into a more co-ordinated, integrated, geographically based service model
For adult services, completing the implementation of the Community Care Team model and introduction of a new model of care with much greater levels of clinic based care, and avoiding hospital admission
Overall emphasis on integrating community services at GP
practice level, supporting primary care to proactively manage the
needs of their population
Creating single integrated teams around GP practices including primary care, adult and children’s community nursing teams and access to a menu of social care services
Adult, Older People & Children’s Community Services
Integrated Primary Health Care Team
GP GP GP GP GP
Health Visitor
COPD nurse
OT
Paed nurse
Physio
Practice Nurse
Diabetes nurse
HCSW
CCT
Single admin team?Single set of patient notes?
Creating a single team based around a practice population Community Nurse Menu of social care
services
Primary Care
Community Services
GP GP GP GP GP
Practice Nurse Counsellor
Health Visitor
COPD nurse OT
Paed nurse
Physio
Community Nurse
Diabetes nurse
Menu of social care services
Specialist Nurse
Integrated Primary and Community Services
Seven broad areas around which we have begun to develop our organisational development strategy
Area: Includes:1. Leadership,
organis-ational model & design
Creating the leadership capacity and capability, culture, values & behaviours, organisational model and optimum organisational design to deliver the clinical strategy.
2. Workforce and people processes
The size, shape and profile of the workforce; the pay structures, appraisal processes, learning and development function and HR processes to create the incentives we need to deliver the clinical strategy. Deliver competence and capability within a newly skill mixed workforce delivering to professional values
3. Engagement and Communication
The ways in which we engage and communicate with staff internally in the Trust and externally with stakeholders eg L.As, GPs, Voluntary Sector, public, patients and carers
4. Financial Management and economic regulation
Development of the integrated financial systems, disciplines and infrastructure to ensure the Trust is a robust and sustainable organisation. Meeting the requirements of Monitor as economic regulator.
5. Management processes and governance
The fit for purpose internal processes and governance systems which enable us to deliver the clinical strategy – ensuring the clinicians have the information, responsibility, accountability to drive improvements in quality and performance. Includes ensuring the organisation has robust performance management and contracting processes
6. Business development and marketing
The processes by which the organisation understands the market in which it operates, identifies the threats and opportunities it faces and responds to them
7. Infrastructure The estate, facilities, IT and technology to enable and accelerate the transformation of service delivery in line with the clinical strategy