outrigger receives honors cheyenne, wyoming at prsa...

Saturday BriefingPage �

July 31, 2010

Outrigger Receives Honors at PRSA Koa Anvil Awards

By Nancy Daniels

The Hawaii chapter of the Public Relations Society of America (PRSA Hawaii) honored the best in public relations last week at its 27th annual PRSA Hawaii Koa Anvil Awards reception and dinner, and I’m proud to say that Outrigger Hotels & Resorts received three prestigious awards. In the category of “Speeches,” Dr. Richard Kelley and PR consultant Howard Daniel, APR, of Communications Pacific, were honored with a Koa Hammer Award of Excellence for Dr. Kelley’s “Health Care Prescription” speech. The Outrigger Reef’s “Delightfully Unexpected” launch press kit received a Koa Hammer Award of Excellence Award in the media kit/press kit category. Sharing in the celebration were General Manager Bill Comstock, Director of Sales & Marketing Patsy Narimatsu, and Outrigger’s PR agency Bennet Group Strategic Communications. The third award was an esteemed Koa Hammer Award for the Outrigger Reef’s Story Book, produced under the direction of recently retired Corporate Director of Marketing Sam Hoffman, together with Graphics Manager Kevin Wong, Writer Susan Sunderland, and myself. PRSA Hawaii conducts the competition each year to recognize outstanding

public relations programs and tactics and to encourage improved public relations performance and techniques. It was an exciting evening for the nearly 200 in attendance, and I was personally pleased at the honors bestowed on Outrigger’s PR and Marketing teams, as well as our external partners who work side by side with us in positioning Outrigger as Hawaii’s top hotel company.

Sharing in the honors were General Manager Bill Comstock, PR Director Nancy Daniels (standing), Director of Sales & Marketing Patsy Narimatsu,

and Public Relations Coordinator Kathy Hansberry (seated) Continued on page 8

Cheyenne, Wyoming Where Tourism

Really Is Everybody’s Business

By Richard Kelley

Those who have read Saturday Briefing for almost any period of time know that I strongly believe that “Tourism Is Everybody’s Business.” The benefits of Travel & Tourism go far beyond local airports, hotels, restaurants, and automobile rental companies. The income and job opportunities that visitors create are felt throughout any community where Travel & Tourism is part of the economy. Last week, I found a perfect example of this when I visited Cheyenne, Wyoming, to enjoy the many activities of Cheyenne Frontier Days (CFD).While there, I also discovered a surprising link between Cheyenne and Hawaii. Cheyenne was established in 1867 at the point where the Union Pacific Railroad crosses Crow Creek, a tributary of the South Platte River, about 100 miles north of Denver, Colorado. Today, with a population of just 90,000, it is not a very big place by U.S. standards. Its economy is driven mainly by the presence of Wyoming’s state capital, ranching, agriculture, and the F.E. Warren Air Force Base, home to Minuteman III intercontinental ballistic missiles (ICBMs), part of our country’s strategic defense. In 1897, just 30 years after the town was laid out, a small group of community volunteers decided they might be able help the economy if they staged a cowboy get-together with a rodeo and other activities. That first event was a success, and over the past 113 years, Cheyenne Frontier Days has grown tremendously into a two-week celebration of Western heritage with parades, barbecues, flapjack breakfasts,


Aug 11: Leslie Anne Tidwell, Megan L. Francis, Rufina Delrosario Cabacungan, Dilyusech S. Polloi, and Yuko Mochizuki.

Aug 12: Norman T. Taira Jr., Irenio C. Dumaslan, Marilou Lanticse Agdinaoay, Troy K. Hiura, Thelma B. Galigo, and Lance A. Koerte.

Aug 13: Reynold A. Carnate, Jose M. Sandoval Perez, Jason Rotter, Mildred Hidalgo Corpuz, Pui Chan Lee, Corazon Mina Sangueza, Elina Sumaoang, Gregory A. Telles, Fred R. Ngiratereged, Paz A. Rosal, and Ryan Drummond.

Aug 14: Sara M. Tufele, Neal E. Poscablo, Nena T. Corpuz, and Annie Y.H. Mar.

Aug 15: Meng Lun S. Li, Brian M. Miyamoto, Virginia S. Asakawa, Diane L. Lau, Carol Gilormo, and Jose Randy R. Oberes.

Aug 16: Jun Hwan Lee, Hitomi M. Saunders, Hua Li Ou, Elena C. Breckels, Qiqiaoliu Tong, Nida S. Constantino, Eric Van Chau, Debra L. Miles, Eufemia F. Ereno, Richy R. Reyes, Estrella A. Sablan, and Maryann D. Valois.

Aug 17: Julita R. Sadang, Kupaianaha R.N. Keahi, Reynaldo L. Presiados, Thomas C. Zylstra, Maxim Guan, and Kenneth W.K. Kan.

Employment Opportunities If you are interested in the positions listed below and meet the qualifications, you may apply online. Please go to WWW.OUTRIGGER.COM, click on ABOUT OUTRIGGER, then EMPLOYMENT. We only accept online applications for the open-listed positions from internal candidates. If you have any questions, please call Chad Teramae at (808) 921-6989. Application deadline for the following positions is August 6, 2010.

Payroll Specialist (Full Time)High School Diploma or equivalent required. Bachelor’s degree in Business Administration or Human Resources or an equivalent combination of education, training, and/or experience preferred. Working knowledge of federal and state payroll laws required. Must be able to read, understand, and produce various types of correspondence. Must also have excellent written and verbal communication, mathematical, and computer skills with knowledge of the following applications preferred such as, but not limited to, FileMaker Pro, JD Edwards, Microsoft Word, Excel, and Outlook, and Kronos. Must be detailed oriented with the ability to efficiently handle multiple tasks in a demanding office environment. Must be able to exercise and maintain a high-level of confidentiality.

Programmer Analyst (Full Time)Must be able to review, analyze, create, and modify software applications in a multiple system environment. One to two years programming experience and knowledge or experience with the following technologies preferred: Visual Basic 6, .Net, XML, XSL, PHP, and JavaScript. Bachelor’s degree in ICS or Business preferred.

Bell Person (On Call)Must have at least six months customer service experience, able to lift 70 lbs, and be flexible to work any day and shift.

Outrigger Waipouli Beach Resort Guest Service Representative (Part Time & On-Call)

Must have at least one year customer service and cashiering experience, preferably in the hospitality industry. Must have basic computer skills and the ability to type 30 wpm. Must be a team player with excellent communication skills and flexibility to work any day and shift. Japanese speaking highly preferred.

Outrigger at Lae naniGuest Service Agent (On-Call)

Must have at least one year customer service and cashiering experience, preferably in the hospitality industry. Must have basic computer skills and the ability to type 30 wpm. Must be a team player with excellent communication skills and flexibility to work any day and shift. Japanese speaking highly preferred.

Resort Accountant (Full Time)Bachelor’s degree in Accounting or Business Administration highly preferred. Must have at least three years proven accounting experience, preferably in the hotel/resort industry. Must also have excellent computer experience in Microsoft Word and Excel and/or JD Edwards.

Saturday Briefing is published by and for employees of Outrigger Enterprises Group (OEG)

Editor-In-Chief: Richard Kelley Supervising Editor: Pila Hanson

Saturday Briefing is publishedby and for employees of

Outrigger Enterprises Group (OEG)

Editor-In-Chief: Richard Kelley Supervising Editor: Pila Hanson Senior Editor: Kathy Foley Contributing Writers: Employees of OEG

Visit us online at:

www.saturdaybriefing.outrigger.com

Submissions to Kathy Foley

at [email protected],

via interoffice mail to OEH/HR,

or by phone at (808) 921-6957.

© 2010 Outrigger Hotels Hawaii An Equal Opportunity Employer


Outrigger Laguna Phuket Resort and Villas Conducts Lifeguard Training

By Khun Paew

Outrigger Laguna Phuket Resort & Villas (TLP) conducted Lifeguard training for selected Front Office, Activities, and Food and Beverage hosts. The course content is designed to ensure appropriate Lifeguard behavior and that appropriate response skill levels are developed and strengthened. The lessons focused on the techniques of lifesaving and rescue and the knowledge needed to manage aquatic emergencies, as well as everyday accidents and injuries. Training also focused on Lifeguards and Pool Attendants learning how to perform the most current techniques in rescue, first aid, and resuscitation. Trainer Khun Narongsak Buain, Activities Manager, successfully completed a refresher course for Lifeguard and Surf Lifesaving Training by a qualified and highly-experienced Lifeguard Trainer from Australia, David Field, and was able to pass along these important skills to our hosts. Ready to rescue! TLP hosts successfully complete lifeguard training to ensure guest safety

More Flavors of the ReefBy Luana Maitland

Celebrating Where We Come From was this year’s theme for “Flavors of the Reef” at the Outrigger Reef on the Beach. Here are more photos from the event, which took place on Wednesday, July 14, with employees sharing their many talents.

L to R: Leilani Adap, Nati Esta, Edmund Villanueva, Lilia Arca, Marilyn Cleopus, Erwin Pante, Thelma Fernandez, Myra Kuboyama, Pereza Baptista, Evelyn Coredon, and Ben Ranata

Filipino Dancers: Mercy Valdez, Elizabeth Aquimaldo, and Mark PazAlohalani Alapa‘i shares a hula

Saturday Briefing is published by and for employees of Outrigger Enterprises Group (OEG)

Editor-In-Chief: Richard Kelley Supervising Editor: Pila Hanson


Darren Shaw Gives the Gift of Life!Never let it be said that Darren Shaw, GM of the Outrigger Laguna Phuket Resort and Villas, doesn’t have compassion or a great sense of humor! Here he is at a recent Laguna blood drive.

Pulse...Good...Blood Pressure...Good…Piece of cake this blood-giving!

Needle seems a bit big, Doc? Are you sure I won’t feel a thing?

...Just a blur!

Join us for the American Heart Association’s Start! Heart Walk

By Kaipo Ho

The Start! Heart Walk is the American Heart Association’s premier fundraising event and promotes physical activity and heart-healthy living that’s fun for the entire family. The money raised each year is used to fund the valuable research, education, and advocacy efforts of the American Heart Association. This year, Outrigger Enterprises has made a corporate donation to the event, and our Heart & Sole Walking Program will join the Start! Heart Walk event on Saturday, August 14. Come and join our Outrigger team! Bring your family! The walk is free and begins at 7:30 a.m. at Kapi‘olani Park. There is a one-mile walk around Kapi‘olani Park or a five-mile walk around Diamond Head. There are

refreshments, entertainment, and informational displays at the finish line. Contact the Human Resources Service Center at 921-6965 to sign-up for the Start! Heart Walk. Look for our Outrigger team on the mauka side of the Kapi‘olani Park Bandstand.

American Heart Association’s Start! Heart WalkSaturday, August 14, 2010Kapi‘olani Park, 7:30 a.m.

Political Fundraisers

By OHHPAC

If you are interested in obtaining information about Hawaii politics, please call the OHHPAC Hotline at 921-6957.

Tuesday, August �0, �0�0Ernie Martin - City Council

District 2 - Mililani Mauka, Wahiawā, Whitmore Village, Mokulē‘ia, Waialua,

Hale‘iwa, Waimea, Pūpūkea, Sunset Beach, Kahuku, Lā‘ie, Hau‘ula,

Punalu‘u, Kahana, Ka‘a‘awa, Kualoa, Waiāhole, Waikāne, Kahalu‘u,

‘Āhuimanu, and a portion of He‘eia

3660 On The Rise3660 Wa‘ialae Avenue

6 p.m. to 8 p.m.

Saturday, August ��, �0�0Isaac W. Choy - State House

District 24 - Mānoa, Mānoa Valley, and University

Noelani Elementary School Cafetorium2655 Woodlawn Drive 5:30 p.m. - 7:30 p.m.


Outrigger Kiahuna Plantation Celebrates Paddle Two at Kōloa Plantation Days Pā‘ani Games

By Marianne Thesken

More than 125 keiki gathered at Outrigger Kiahuna Plantation to participate in a cultural morning with the Outrigger ‘ohana. Coming together to share unique histories, cultures, and stories, the employees created a memorable day for visitors and locals alike. The morning centered around traditional Hawaiian games enjoyed by keiki, as guests were also treated to entertainment by a Hawaiian duo, assorted hands-on crafts, including the familiar lei-making, sand art, and coconut frond weaving. Aniceto Andres taught the fine art of how to toss the traditional Hawaiian throw net.

Four main activity stations included the foot race, or kukini, coconut throwing, or kiloi niu, spear throwing, or ‘ō‘ō ihe, and lawn bowling, or ‘ulu maika. Fernando Constantino taught how to weave coconut frond visors, while Oliver DeLeon showed guests how to make lightening rods. Antonia Lagundino donned her kimona and with the help of coworkers, Eduardo Cadavona and Orlando Ruiz, demonstrated tinikling, a Filipino folk dance using two lengths of bamboo. Following the event, the Outrigger Kiahuna staff gathered to enjoy a multi-cultural box lunch and a variety of desserts.

Agnes Landundino in her native Filipino dress Correy Naumu encourages a lawn bowling keiki

Gilmore Claonan teaches the art of coconut frond weaving Keiki learn the hula from our Auntie from Expedia

More photos on page 7


The U.S. Texas Girls Choir in Town!By Una Murray

The U.S. Texas Girls Choir enjoyed their annual overseas trip at the Outrigger on the Lagoon – Fiji (FOR). The Southern belles totaled 45 singers, including their Director Debbie Weir and Agent Ilse Roderick, representing only a small part of the 250-member, all-female choir. The jetsetters took the air to Hawaii, Australia, and New Zealand prior to visiting Fiji. The Choir isn’t new to Fiji, having had different groups of girls visit three times prior. Ilse Roderick’s granddaughter and “Assistant Escort” Maggie Wood credits Fiji’s natural beauty of the people the basis upon which they have chosen Fiji to visit several times. “The people have such a wonderful smile with flowers behind their ears. It’s just so beautiful. I wish we could have that in our lives on a daily basis, so don’t change!” The group took in all sorts of activities, including horseback riding, water polo,

volleyball, snorkeling, and reef walking. They performed in the evenings, and before they departed, the FOR vuvale reciprocated by singing their famous farewell song. Ilse Roderick added, “It’s a beauty, both in nature and in its people, and I think they all feel the same when I say that there isn’t another country that has people that are any nicer or friendlier, and all the time!” She concluded by saying, “It is the simplicity and sincerity of that friendliness that counts. To be recognized by a cleaning lady, to me, is more rewarding than being recognized by someone else who is in the actual business of providing that service.”

The U.S. Texas Girls Choir enjoy the beauty of both the islands and the vuvale

And the Winner of the �0�0 Ultimate Loco Moco Smack Down is…

By Conchita Malaqui

The wait is over! The quest for the best loco moco in Waikiki took six weeks; and many, many pounds, er...loco mocos later, the winner was announced on July 20, 2010. The delectable dishes were sampled and savored at the Ocean House at Outrigger Reef on the Beach, Cheeseburger Beachwalk, Jimmy Buffett’s at the Beachcomber at OHANA Waikiki Beachcomber, Giovanni Pastrami at Waikiki Beach Walk®, Keoni by Keo’s at the OHANA Waikiki East, and Hula Grill at Outrigger Waikiki on the Beach. Our online followers cast their votes by tweeting their favorite loco moco restaurant to us, and on the final day, July 19, we had a tie between Giovanni Pastrami and Ocean House! No one thought this could happen! This was a big pickle that didn’t go well with loco moco at all. What to do? We had to call in a food expert, who had, in fact, tasted all of the loco mocos, to cast the deciding vote. This certainly was a tough one, but our secret expert selected Ocean House at the Outrigger Reef on the Beach as the Winner of the 2010 Ultimate Loco Moco Smack Down. Christopher Cole, Breakfast Manager of Ocean House was on hand to accept the 2010 Ultimate Loco Moco Trophy on the plaza stage at Waikiki Beach Walk®. Congratulations to Ocean House, and huge mahalos to our participating restaurants!

Christopher Cole, Breakfast Manager of Ocean House, accepts the honors from Conchita Malaqui, Retail General Manager


Outrigger Kiahuna Plantation Celebrates Paddle Two Continued from page 5

Elpidio Salud, Eddie Soriano, and Gilmore Claonan

Gana Maheshwaran, Dianne Newman, and Nida Constantino take charge of the foot race, or kukini,

Manning the Registration table (L to R) Joletta DeCosta-Mararagan, Faye Fernandez, and Jonelle Taira-Kakutani

Esteban Tagaca, Arrsenio Alejandro, and Mario Daoana

Fernando Constantino measures Lance Koerte for his visor Thomas Apilado and Aniceto Andres make sure the spear throwing, or ‘ō‘ō ihe, is safe and fun


Cheyenne, WyomingContinued from page 1

Paniolo Ikua Purdy ~ an exotic blend of Hawaiian and vaquero [Mexican/Spanish cowboy] influence and tradition

Saddle Bronc Riding at Cheyenne Frontier Days

Steer-Roping ~ Just one of the many events featured at the world’s largest outdoor rodeo

and premier country and western concerts. The featured event is the world’s largest outdoor rodeo, dubbed “The Daddy of Them All,” where 1,500 contestants vie for over $1 million in prizes. Paid attendance exceeds 100,000, and many more participate in the parades and other free activities. I enjoyed the parade, which lasted nearly one-and-a-half hours. It seemed as if everyone from the Air Force to the blacksmith, the undertaker and every youth group in town participated. Our men and women in uniform were rightly honored and applauded. The USAF Thunderbirds screamed overhead in tight formation. In a pleasant expression of defiance of those who would have courts impose rigid limitations on our religious freedoms, a Christian group went right down main street with a float modeled after a church (gasp!), and a farmer drove a tractor with a sign proclaiming “Praise God.” (OMG!) With only 13 full-time employees, the CFD staff directs it all. “How do they do that?” you ask. The secret is the more than 2,500 community volunteers who put in countless hours for over two weeks doing everything from manning the gates, helping the elderly, directing traffic, and even mucking out the stables in all kinds of weather. Locals say, “It’s the Cheyenne thing to do.” I discovered the Hawaii connection while strolling through the Old West Museum on the grounds of Frontier Park. In a section dedicated to the Cheyenne Frontier Days Hall of Fame, the very Hawaiian name Ikua Purdy grabbed my eye immediately. A little research reminded me that Ikua Purdy, born in Waimea on the Big Island of Hawaii, was the great-grandson of John Palmer Parker, the founder of the Parker Ranch, and Kipikane, granddaughter of Kamehameha the Great. Purdy grew up roping horses and cattle on the slopes of Mauna Kea. Most of the cattle were wild, giving ropers only a single split-second chance to grab them, as they flew out of the kīpuka (“a densely overgrown piece of land surrounded by lava”)*. It must have been quite an adventure when, in 1908, Ikua Purdy, along with fellow paniolo (Hawaiian cowboys) Jack Low and Archie Ka‘au‘a, boarded a ship to travel to the West Coast and then continued overland, crossing two mountain ranges, to participate in the Frontier Days Rodeo in Cheyenne. “According to Patti Cook and Doris Purdy, writing for the Paniolo Preservation Society, Purdy and his companions “were an instant curiosity with their odd slouched hats and colorful hatbands, peculiar saddles and bright clothes – an exotic blend of Hawaiian and vaquero [Mexican/Spanish cowboy] influence and tradition.” What’s more, they spoke a foreign language – native Hawaiian. Cheyenne did not know what to make of the Paniolo. They believed they didn’t stand a chance; they were riding borrowed mounts.* “In the World Championship finals, Ikua Purdy won the Steer-Roping contest in 56 seconds. Archie Ka‘au‘a came in second, and Jack Low, despite suffering an asthma attack during the competition, placed sixth. Against the best American cowboys, Hawaii’s paniolo proved their worth.” Hawaii filmmaker Edgy Lee captured the story of Ikua Purdy beautifully in the award-winning documentary, Paniolo o Hawaii (Cowboys of Hawaii). The DVD, narrated in part by Willie Nelson, is available online at the Parker Ranch Store. “In 1999, Ikua Purdy was voted into the National Rodeo Cowboy Hall of Fame, the first Hawaiian ever to be nominated. That same year, he was the first inductee to the Paniolo Hall of Fame established by the Oahu Cattlemen’s Association. In 2003, a large bronze statue of Purdy roping a steer was placed in Waimea town on the Big Island, erected by the Paniolo Preservation Society.”** Even in 2010, rodeo fans are talking about that day, over a century ago, “when the Hawaiians took Cheyenne.” And, while Cheyenne locals may say that volunteering to help Frontier Days is “the Cheyenne thing to do,” it’s really just a Western way of acknowledging that “Tourism Is Everybody’s Business!”

* From: Patti Cook and Doris Purdy, Paniolo Preservation Society ** From: HawaiiHistory.orgPhoto Credits: Ikua Purdy photo courtesy of Honolulu Star Bulletin Rodeo photos courtesy of Rennie P. JaramilloMore photos available on http://saturdaybriefing.outrigger.com/

outrigger receives honors cheyenne, wyoming at prsa...

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