overview of brown-forman’s path of digital supply chain steve whitmer march 27, 2015

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OVERVIEW OF BROWN-FORMAN’S Path of Digital Supply Chain Steve Whitmer March 27, 2015

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Page 1: OVERVIEW OF BROWN-FORMAN’S Path of Digital Supply Chain Steve Whitmer March 27, 2015

OVERVIEW OF BROWN-FORMAN’S Path of Digital Supply Chain

Steve Whitmer

March 27, 2015

Page 2: OVERVIEW OF BROWN-FORMAN’S Path of Digital Supply Chain Steve Whitmer March 27, 2015

Who is Brown-Forman?

Page 3: OVERVIEW OF BROWN-FORMAN’S Path of Digital Supply Chain Steve Whitmer March 27, 2015

• Industry: Producer / marketer of Bev Alc brands, including Jack Daniel's, Woodford Reserve, Old Forester, Finlandia Vodka, So. Comfort, and Sonoma-Cutrer

• Corp. HQ: Louisville, KY. 4,120 people, from 45 nations selling products in 160 countries

• Net sales (F’14): $3.95 Billion

• Global presence: 64% of sales derived from non-U.S. markets

• Ownership: Publicly traded, but majority of voting shares owned by the Brown family – Mkt Cap ~$18.4 Billion

• Value: 10-yr CAGR in TSR of 17%; recognized as S&P 500 "Dividend Aristocrat"

Company Snapshot

Page 4: OVERVIEW OF BROWN-FORMAN’S Path of Digital Supply Chain Steve Whitmer March 27, 2015

Selected History• Founded in 1870 by George Garvin Brown; presently have 5th generation

Browns at B-F (BOD and Mgmt.). Idea born from entrepr.– Partnership established with bookkeeper, George Forman, in 1890

• First flagship brand - - Old Forester Kentucky Straight Bourbon Whisky

• Prohibition in U.S. 1919- 1933. Survival born from entrepr.

• Acquisitions have driven performance:– First acquisition - - Early Times Bourbon Whisky (1923) Acquisition born from entrepr.– Jack Daniel’s acquired (1956) – Distribution rights secured for Korbel Champagne (1965)– Bolla Italian Wines acquired (1968); divested (2008)– Southern Comfort acquired (1979) Acquisition born from entrepr.– Finlandia Vodka acquired (2000’s) / acquired POL, CZE distribution co.’s– Casa Herradura Tequilas acquired (2007) / acquired MEX distribution co.

• Paul C. Varga named CEO - 2005 • Geo. Garvin Brown IV (“Garvin”, 5th generation) named PCOB - 2010

Page 5: OVERVIEW OF BROWN-FORMAN’S Path of Digital Supply Chain Steve Whitmer March 27, 2015

A “Brand Building” Company

• Brand building by all employees

• Committed to building high margin brands with strong consumer loyalty

• Long-term vision and commitment– Paul Varga, CEO: “Our end game is to make sure the game never ends.”

• Responsible way of conducting business

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Page 6: OVERVIEW OF BROWN-FORMAN’S Path of Digital Supply Chain Steve Whitmer March 27, 2015

B-F Supply Chain – Vertically Integrated

Distilleries Bottling PlantsCooperage

Other Vendors(e.g. utilities, graincorn)

Barrel Warehouses

Other Vendors(e.g. caps, labels,flavorings, glass, boxes)

BF WarehousesStaveMills

Distributors Retailers

Agency Partners

Consumers

6

Page 7: OVERVIEW OF BROWN-FORMAN’S Path of Digital Supply Chain Steve Whitmer March 27, 2015

History of B-F Distribution Supply Chain

Page 8: OVERVIEW OF BROWN-FORMAN’S Path of Digital Supply Chain Steve Whitmer March 27, 2015

The 18th Amendment Passes

•Jan 1919 By Jan 16, 36 states have ratified the amendment

•Oct 1919 Congress overrides Wilson’s veto

•Jan 1920 Prohibition begins

Page 9: OVERVIEW OF BROWN-FORMAN’S Path of Digital Supply Chain Steve Whitmer March 27, 2015

Issues with Prohibition

• As Prohibition approaches, the wealthy fill their cellars full of wine and spirits, buying out retailers, saloons, warehouses, wholesalers

• Prohibition becomes increasingly unpopular, especially in big cities. The working class sees a double-standard with the liquor consumption of the wealthy ignored by the police while the poor man gets thrown in jail for drinking.

• Organized crime, of course, thrives through bootlegging and rum running.

• “Repeal” becomes eagerly anticipated. U.S. Government begins to see alcohol taxes as a renewed source of income

Page 10: OVERVIEW OF BROWN-FORMAN’S Path of Digital Supply Chain Steve Whitmer March 27, 2015

1933- Prohibition ends with passage of 21st Amendment.

Repeal!

Page 11: OVERVIEW OF BROWN-FORMAN’S Path of Digital Supply Chain Steve Whitmer March 27, 2015

Section 1. The eighteenth article of amendment to the Constitution of the United States is hereby repealed.

Section 2. The transportation or importation into any State, Territory, or possession of the United States for delivery or use therein of intoxicating liquors, in violation of the laws thereof, is hereby prohibited.

Section 3. This article shall be inoperative unless it shall have been ratified as an amendment to the Constitution by conventions in the several States, as provided in the Constitution, within seven years from the date of the submission here of to the States by the Congress.

The 21st Amendment

The second section bans the importation of alcohol in violation of state or territorial law. This has been interpreted to give states essentially absolute control over alcoholic beverages and many U.S. states still remained “dry” (with state prohibition of alcohol) long after its ratification. Mississippi was the last, remaining dry until 1966; Kansas continued to prohibit public bars until 1987. Many states now delegate the authority over alcohol granted to them by this Amendment to their municipalities or counties (or both). Early rulings suggested that Section 2 enabled states to legislate with exceptionally broad constitutional powers.Source= Wikipedia

Page 12: OVERVIEW OF BROWN-FORMAN’S Path of Digital Supply Chain Steve Whitmer March 27, 2015

Alcohol Distribution Supply Chain From Prohibition – Still Exist Today

• The Three Tier System (Open States)– Segments producers, distributors, and retailers – Producers can sell their products only to wholesale distributors who

then sell to retailers, and only retailers may sell to consumers

• Control States (about 30% of the US Market)– State Gov’t operate the distribution tier, and sometimes also the

retailing tier ( Monopoly) – Bailment Model

• Maintain Inventory within a State’s Warehouse

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Page 13: OVERVIEW OF BROWN-FORMAN’S Path of Digital Supply Chain Steve Whitmer March 27, 2015
Page 14: OVERVIEW OF BROWN-FORMAN’S Path of Digital Supply Chain Steve Whitmer March 27, 2015

US B-F Distribution Supply Chain

• The Three Tier System (Open States)– Segment producers, distributors, and retailers– Producers can sell their products only to wholesale distributors who

then sell to retailers, and only retailers may sell to consumers

• Control States– State Gov’t operate the distribution tier, and sometimes also the

retailing tier ( Monopoly) – Bailment Model

• Suppliers required to Maintain Inventory within a State’s Warehouse

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Page 15: OVERVIEW OF BROWN-FORMAN’S Path of Digital Supply Chain Steve Whitmer March 27, 2015

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Order EntrySystem

SPECS /BOM

Purch /Payables

Raw Mtrls

Barrel Inventory

AOWS

SalesForecasts

MasterProductionSchedule

WeeklyProductionSchedule

WhiskeyTracking

Finished GoodsInventory

Warehouse MgmtSystem

General Ledger

AccountsReceivable

BATFReporting

Pricing

B-F Early Support Systems

Page 16: OVERVIEW OF BROWN-FORMAN’S Path of Digital Supply Chain Steve Whitmer March 27, 2015

1999 Enterprise Resource Planning System Implementation

• Solid foundation for future growth• Sets the stage for Formalized supply chain management• Streamline and integrate business processes• Leverage best business practices • Enter data once, and get one answer • More time analyzing (less compiling)• Supports cross-departmental movement• Everyone uses the same system• Solves Y2K

Page 17: OVERVIEW OF BROWN-FORMAN’S Path of Digital Supply Chain Steve Whitmer March 27, 2015

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Purch

Order

Order

PlanOrder, Sch

Btl Whse / Dist

Whse/Dist

Whse/Dist

ConsumerConsumer

BFBWBFBW

DistributorDistributor

RetailerRetailer

Raw Mtrl SuppliersRaw Mtrl SuppliersGlass, Lbl, Caps, etc

( Focus of Project Integration )

SAP Implementation 1999Foundation for Supply Chain Management (Plan, Source,

Make, Deliver & Return)

Page 18: OVERVIEW OF BROWN-FORMAN’S Path of Digital Supply Chain Steve Whitmer March 27, 2015

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Brd Mgmt Prod Chgs Brd Mgmt Prod Chgs

New Prod Markets

New Prod Markets

MoreSales

Promos

MoreSales

Promos

Do ItBetterFaster

Do ItBetterFaster

DistribASAP Orders

DistribASAP Orders

Synchronize with SAPSynchronize with SAP

ShipShipRawMtrlRawMtrl

ProdPlanProdPlan

SalesFcstSalesFcst

Purch/AcctPurch/Acct

BtlingBtling

Do ItCheaper

Functional Silos (brought about by Functional Systems)

CHANGE MANAGEMENT

Page 19: OVERVIEW OF BROWN-FORMAN’S Path of Digital Supply Chain Steve Whitmer March 27, 2015

Distilleries Bottling PlantsCooperage

Other Vendors(e.g. utilities, graincorn)

Barrel Warehouses

Other Vendors(e.g. caps, labels,flavorings, glass, boxes)

BF WarehousesStaveMills

Distributors Retailers

Agency Partners

Consumers

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2002 Depletions Management System

Page 20: OVERVIEW OF BROWN-FORMAN’S Path of Digital Supply Chain Steve Whitmer March 27, 2015

Depletion Management System

BDN(Automated)

NABCA(Automated)

B-F Office(Manual)

SAP Depletion Management System

U.S.Open States

INTL

U.S.Control States

Harmonized with Internal Data

Page 21: OVERVIEW OF BROWN-FORMAN’S Path of Digital Supply Chain Steve Whitmer March 27, 2015

Depletion Management System

• Global Depletion Reporting– Best Barometer of our Total business

• Mthly RAD / SAM (300K accounts)–Retail Account Data –Statistics for Alcohol Management –TDLINX (Customer Classification)

• Package Level Distributor Inventories • Daily Information (later)

Page 22: OVERVIEW OF BROWN-FORMAN’S Path of Digital Supply Chain Steve Whitmer March 27, 2015

Depletions Management Transition to Supply Chain Information System

• Demand / Supply Balancing• Distribution Transfers / Constraint Management• Quicker reactions to Innovation

– Assumption Management» Number of Accounts / Targets» Velocity

– Repeat Purchases• Quicker package transitions (reduce inventory)• Price Increase monitoring (limit buy-ins)• Disprove “Noise”• Developed Robust Supply Chain Planning Process

Page 23: OVERVIEW OF BROWN-FORMAN’S Path of Digital Supply Chain Steve Whitmer March 27, 2015
Page 24: OVERVIEW OF BROWN-FORMAN’S Path of Digital Supply Chain Steve Whitmer March 27, 2015
Page 25: OVERVIEW OF BROWN-FORMAN’S Path of Digital Supply Chain Steve Whitmer March 27, 2015

Depletions Management Transition to Supply Chain Information System

• Demand / Supply Balancing• Distribution Transfers / Constraint Management• Quicker reactions to Product Innovations

– Assumption Management» Number of Accounts / Targets» Case Velocity

– Repeat Purchases• Quicker package transitions (reduce inventory)• Price Increase monitoring (limit buy-ins)• Disprove “Noise”• Developed Robust Supply Chain Planning Process• Implemented Formal S&OP

Page 26: OVERVIEW OF BROWN-FORMAN’S Path of Digital Supply Chain Steve Whitmer March 27, 2015

2004 Implemented Formal S&OP Processes

• Supported by Planning Tool (SAP-APO-SCM)• Reduced inventory levels • Enhanced customer service• Improved forecasting and scheduling • Improved product costing• Shorter lead times• Better Decisions with less Effort • Enhanced Teamwork Across the Organizational

Disciplines• Improved Business Performance

Page 27: OVERVIEW OF BROWN-FORMAN’S Path of Digital Supply Chain Steve Whitmer March 27, 2015

2004 Implemented Formal S&OP Processes

Executive S&OP

New Initiatives / Project Mgmt

Market Level Demand / Supply

Review

Global Demand Review

Global Supply Review

Alignment / Synchronization

Page 28: OVERVIEW OF BROWN-FORMAN’S Path of Digital Supply Chain Steve Whitmer March 27, 2015

APO - SCMAPO - SCMERPERP

GlobalATP

Demand Planning

SalesOrders

ManufacturingExecution

InventoryManagement

SupplyNetworkPlanning

Supply Chain Cockpit

TL Builder

ProductionPlanning and

DetailedScheduling

Master Data

Supply Chain Systems LandscapeBusiness Warehouse (B/W)

Key Performance IndicatorsHistorical Data

Transaction Level

Planning

Depletion / SC Management

Page 29: OVERVIEW OF BROWN-FORMAN’S Path of Digital Supply Chain Steve Whitmer March 27, 2015

Supply Chain 1999

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Percent of 9L cases sold from BF managed inventories: 8%Bottling Sites (8)Lvl Supply Planning Managed Inventory (22)Market/Region SC Managed Inventory (1)

24 4

Page 30: OVERVIEW OF BROWN-FORMAN’S Path of Digital Supply Chain Steve Whitmer March 27, 2015

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22

Bottling Sites (20)Lvl Supply Planning Managed Inventory (45)Market/Region SC Managed Inventory (44)

2

Percent of 9L cases sold from BF managed inventories: 56%

4 3

Supply Chain 2015

Page 31: OVERVIEW OF BROWN-FORMAN’S Path of Digital Supply Chain Steve Whitmer March 27, 2015

Future Initiatives

• Standardized Production Planning across all Plant• Vendor-managed inventory (Via EDI)• Customer & Supplier Collaboration• Ecommerce

Page 32: OVERVIEW OF BROWN-FORMAN’S Path of Digital Supply Chain Steve Whitmer March 27, 2015

Questions?

Thank You

Page 33: OVERVIEW OF BROWN-FORMAN’S Path of Digital Supply Chain Steve Whitmer March 27, 2015

Appendix

Page 34: OVERVIEW OF BROWN-FORMAN’S Path of Digital Supply Chain Steve Whitmer March 27, 2015

B/W Supports SC Metrics

• Forecast Error• Inventory Turns• Customer Service

• On-Time / In Full• Perfect Order %

• Full Load• Container Delivery Times

Page 35: OVERVIEW OF BROWN-FORMAN’S Path of Digital Supply Chain Steve Whitmer March 27, 2015

Shipment Demand Planning

Page 36: OVERVIEW OF BROWN-FORMAN’S Path of Digital Supply Chain Steve Whitmer March 27, 2015

Vendor Reviewed Inventory

Page 37: OVERVIEW OF BROWN-FORMAN’S Path of Digital Supply Chain Steve Whitmer March 27, 2015

Forecast Error

Page 38: OVERVIEW OF BROWN-FORMAN’S Path of Digital Supply Chain Steve Whitmer March 27, 2015

Inventory Management