TECHNICAL PROPOSAL MARKET RESEARCH & POLLS – EURASIA (MRP-EURASIA) HEADQUARTERED: Columna Str. 101, t.Chisinau, The Republic of Moldova, MD-2012 Data: October 18, 2013 PURPOSES Contents

Section name

• Name and contact information of the person responsible for the projects within the organization

• Brief description of the organization, and description of the human and technical resources that will be dedicated in multicountry projects

• Company requisites • Selected methodology (base model for F2F) • Quality insurance, supervision and control • Target group and sample size (base model for F2F national representative) • Sampling model: Stratifications and Quotas • Attachment 1 “Preparation of local field executors” • Attachment 2 Staff involved in the Project (Key personal) • Attachment 3 List of the Market Research Conducted by MRP-EURASIA in 2011-12

phone: +373 22 221504, cell: +373 69 942499 info@mrp-eurasia.com 101 Columna str., Chisinau, The Republic of Moldova http://www.mrp-eurasia.com

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NAME AND CONTACT INFORMATION OF THE PERSON RESPONSIBLE FOR THE MRP PROJECTS Alexandru Trotiuc, Director of MRP-EURASIA CONTACTS HEADQUARTERS OFFICE 101 Columna str., Chisinau, The Republic of Moldova, MD-2012 phone: +373 22 221504 cell: +373 69 942499 info@mrp-eurasia.com markconect@markconect.md http://www.mrp-eurasia.com BRIEF DESCRIPTION OF THE ORGANIZATION

About Us MARKET RESEARCH & POLLS – EURASIA (MRP-EURASIA) is an independent and professional research holding, providing a full spectrum of marketing research, media and socio-economic research services. We share the strength of our fieldwork execution with research partners who have the same approach towards-quality. Founded back in 1997, nobody has deeper insight, better knowledge of FSU, CEE and CA market and deeper understanding of consumers in the former Soviet Union than MRP-EURASIA. Our authorized representative offices are based in 32 countries of the former Soviet Union (ex-USSR), Central and Eastern Europe, Central Asia. Our territory covers more than 75% of the Eurasia continent (see http://www.mrp-eurasia.com/our_offices). Our territory includes vast and densely populated regions of Eurasian continent, such as: all East Europe, Baltic, Balkans, Caucasus, all Central Asia, Russia, Belorussia, Ukraine, Moldova. (See Attachment 3 “List of the Market Research Conducted by MRP-EURASIA in 2011-12”). Our Mission is to provide international and companies with up-to-date information on CEE, CIS and FSU markets. Competencies

• In MRP-EURASIA we gathered leading marketing specialists in areas of all service markets and social-politic researches and analyses.

• Besides research activities our colleagues are experienced in industry reports preparation, prospective market segment determination.

"MRP-EURASIA" provides complete set of services in marketing, public opinion research, advertising research and consultancy.

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The key directions of our company research activities are:

• Marketing • Business-to-Business • Social and political studies • Cross-cultural studies

• Elite studies • Advertising and promotion • Business consultancy • Mass-Media and publishing

We are full-service company and our employees carry out all kinds of work activities, starting with research plan development up to the complete report and the presentation of results. The pledge of our reputation is the high professionalism of our employees, the use of modern research methods and advanced technical base. All of these provides for superb conduct of research at the top level for the effective development of our client's business. In the sphere of marketing research, we are working with the companies representing the following segments of the market:

• Pharmaceutical • Healthcare • Hygiene • Personal Care • Cosmetics • Advertising • FMCG • Automotive

• Finance, Banks, Insurance

• Telecommunications • Computer, software

and IT equipment • Home appliances • Media • Human resources

• Office equipment, furniture

• Tourism and Vacancies

• Entertainment & Leasure

• Construction & Real Estate

Products MRP-EURASIA carries out research projects in Ad-Hoc Research and Panel syndicated research Our Data collection methods:

F2F PAPI – face-to-face interview; CATI – Computer Added Telephonic interview; Focus groups; Retail audit.

Data processing: Questionnaire design and multilingual

translations; Survey Programming; Multilingual transcripts; Data tabulation; Frequency analytics ; Report Writing.

Our research areas ° Advertising Research ° Brand Equity Research ° Brand Name Testing ° B2B Surveys ° Concept Testing ° Consumer Research ° Opinion Polls ° Customer Satisfaction Studies

° Customer/Employee Satisfaction Surveys ° Distributional Channel Audits ° Internet Strategic Intelligence ° Marketing Effectiveness and Analytics ° New Product Development ° Positioning Research ° Price Elasticity Testing ° Sales Forecasting

° Segmentation Research ° Store Audit ° Test Marketing ° Tracking Studies ° Omnibus ° Usage & Attitude Studies

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Regions and Countries Covered: We manage inexpensive and strong Face-to-Face data collection in 32 countries in Eastern Europe, Central Asia and former Soviet Union (EURASIA continent). We also manage inexpensive and strong CATI data collection in German-, English-, French-, Italian-, Polish-, Bulgarian-, Romanian-, Russian-, Ukrainian-, Belarusian-, Turkish, Hebrew-speaking countries of the world

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Quality assurance in MRP-EURASIA MRP-EURASIA complies with ESOMARs (the world organisation for enabling better research into markets, consumers and societies) guidelines in our data collection. Recruitment and training Interviewer recruitment and selection We insist on all potential interviewers handing in written applications with CVs, and all are interviewed by our supervisors to be assessed with regard to suitability. In our recruitment we look for interviewers with a minimum of secondary school level education, who have previous work experience and who are highly motivated for the job. We also perform a reading fluency test to assure that we only hire those that are able to read aloud fluently. The average age of MRP-EURASIA interviewers is at present 27 years. Training All MRP-EURASIA interviewers go through a basic training course focusing on market research, interview technique and communication. This training covers the basics of market research such as sampling and questionnaire wording, and goes into some detail on the subject of interview technique: how to correctly conduct an interview and how to deal with different issues and situations that may arise. As a supplement to the basic training all interviewers receive a interviewers’ manual upon starting at MRP-EURASIA. This covers the information on rules and techniques for interviewing in the basic training course as well as addressing and giving more in-depth information about market research and the different types of study we conduct. We offer further training courses in the fields of recruitment and face to face interviewing to a chosen

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few of our interviewers who are especially experienced and/or shows special talent. Interviewer Briefings In addition to this, briefings are either held face to face or given in writing, or both, for each study. We also aim to give the interviewers some additional input by “theme of the week” presentations focusing on a different aspect of advanced interview technique every week. Experienced interviewers On average, MRP-EURASIA interviewers have more than 500 hours of interviewing behind them. We view the experience of the interview staff as one of our most important assets, and reward interviewers who work frequently and those who stay with us over time through our salary systems. We are concerned with keeping employee turnover at a low level, and among the measures we take to this end are our annual employee survey to keep track of interviewer satisfaction and our quarterly web-based survey addressed to former employees tracking reasons for leaving the interviewer job. The 2007 work climate survey shows that 94% of our interviewers find they are satisfied with their job overall. High quality supervision Our supervisors generally have academic backgrounds from colleges or universities, and most of them are quite familiar with survey method even before becoming supervisors, since we generally recruit our leaders from our competent interviewer staff. We put emphasis on further educating our team leaders through external courses as well as a thorough in-house training that is company specific. For reference the supervisors also have manuals describing the different procedures, systems and routines in use in our field departments.

COMPANY REQUISITES

Full name “MRP-EURASIA” S.R.L. Legal status Private Company Legal address 101 Columna Str, , Chisinau, The Republic of Moldova, MD 2012 Actual & Postal address 101 Columna Str, , Chisinau, The Republic of Moldova, MD 2012 IDNO: 1012600034539 Name of the Head of the Company Alexandru Trotiuc Contact person Alexandru Trotiuc Email of contact person director@mrp-eurasia.com markconect@markconect.md Telephone number +373 69942499 Fax number +373 22 221504 Web address www.mrp-eurasia.com

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SELECTED METHODOLOGY FOR F2F (BASE MODEL) Stage 1 – Piloting stage

Pilot survey is to be carried out in each country's 3 largest city to test the suitability of the questions and other operational aspects of the survey.

The pilot survey shall consist of fifty (50) completed interviews. F2F (face-to-face PAPI interviews). LOI = to 30 min (no open ends). IR = 80 %

Pilot results, including the raw data, shall be submitted and approved by the WJP prior to the launch of the final fieldwork.

The survey’s questionnaires must be piloted prior to fieldwork and training of interviewers. The pilot survey shall consist of fifty (50) completed interviews will be conducted in each listed country (not to be included in the count of the final 1,000 interviews per each listed country). After piloting adaptation of the questionnaires will be held according to the corrected indicators. The final questionnaires should be discussed during the training of interviewers.

Stage 2 – Training stage

Supervisors and interviewers are to be trained on the questionnaire, the execution of field procedures, and the interviewing script and vocabulary. Interviewers must be able to properly convey the meaning of each question. (See Attachment 1 “Preparation of local field executors”)

Stage 3 – Mass polls Fieldwork shall be conducted in each country's three largest cities by population.

Field work: F2F PAPI . LOI = to 40 min (no open ends). IR = 80 %

multistage stratification proportionate to the population sample distribution with the random selection of households and respondents

random route procedures three attempts shall be made to contact the respondent identified for the survey before selecting an

alternate sample unit Stage 3 – Analytics

Data entry in SPSS and Excel Data processing: cleaning of database, frequency counts for each question with the raw data, including

cross- tabs by gender and income (see below model) GENDER AGE INCOME LEVEL CITY TOTAL 1 -

Male 2 -

Fem 1 –

(18 - 25) 2 –

(26 - 35) 3 –

(36 - 45)4 –

(46 - 55)5 –

(56 - 65)6 –

65 + … J -

( 0 – 150) R -

(151 – 250) C -

(251 - 350) M –

(351 – 600) F –

(600 + …) 1-st city:

2-nd city:

3-rd city:

In each column will be next positions N base N freq.

absolut %

freq. Max Nr

Questionnaire: The questionnaire will consist of close-ended, multiple choice questions that inquire about

people's perceptions and recent experiences with the laws and legal institutions. The final questionnaire and data map will be provided in advance of fieldwork by Customer. The questionnaire shall be translated into relevant languages as necessary by Contractor. In consultation with the WJP staff, the wording of the questions shall be adapted to common

expressions. Supervisors and interviewers must be fluent in necessary languages.

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In person, face-to-face interviews: Sampling Specifications for Conducting the Survey: Achieved sample size and sample universe

The achieved sample size shall consist of no less than 1,000 completed interviews per each country. The sample universe shall be adult residents 18 years of age or older. The sample unit shall be the household.

Stratifications and quotas:

The sample shall be stratified by income level or socioeconomic status, divided proportionally based on each level’s share of the country’s population. A gender quota of 50:50 (Male: Female) shall be applied.

Random Walk Procedure for standard study “Opinion poll” Interviewers must follow strict instructions for identifying potential respondent-households: Office buildings, uninhabited/abandoned housing units, schools, hospitals, public buildings, factories, workshops, supermarkets and shops are excluded from the count. Facing the street, the interviewer goes to the left. He/She rings the doorbell of every fifth housing unit (i.e. houses or apartments). When turning at the end of the street, the interviewer does not stop counting housing units.

1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. Start

1st contact 2nd contact 3rd contact 4th contact

At crossroads, the following procedure must be followed:

At a dead-end street, the following procedure is to be followed:

If there is no other street (e.g. a park) at the end of the street, then the interviewer returns to the corner of the street where he/she changed direction and turns left if he/she previously turned right or vice versa.

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In the case of multiple housing units (e.g. apartments), the following procedure must be followed: the interviewer considers every apartment as a separate housing unit and starts at the top of the building, working his/her way down. If there is no easy access to the building, the interviewer counts the doorbells starting at the top left end and ending at the bottom right. When leaving the apartment building, the interviewer continues with the first housing unit encountered next to the building.

Random respondent selection Respondents will be selected based on the ’last birthday’

method. With the help of the contact person, the interviewer will select the household member whose birthday comes next. Under no circumstances can the selected respondent be substituted with another person. At every address, up to three calls will be made to get an interview with the chosen respondent. There will only be one interview per household. QUALITY INSURANCE, SUPERVISION AND CONTROL

• Supervisors and interviewers are to be trained on the questionnaire, the execution of field procedures, and the interviewing script and vocabulary. (See Attachment 1 “Preparation of local field executors”)

• Interviewers and supervisors must administer quality checks to ensure both the accuracy and reliability of the data collected, as well as to ensure that sound ethical procedures are utilized to collect data in accordance with local laws and international industry standards.

• In conducting the interviews, interviewers must comply with all applicable laws. Quality control F2F PAPI: The interviewer force of MRP-EURASIA consists mostly of women (60 %) aged 25-35 years old with high education (100 %). Among them 85% - with a higher economic, marketing and management education, the rest have a technical (physics or mathematics) or philology (psychological), education. All them taking part in polls and other surveys on a regular basis. The interviewers recruited for a survey are trained in regional offices of MRP-EURASIA with the help of the manuals used by Self-Instructional Workbook for Telephone and Personal Interview Training. For each survey a full set of manuals is provided for interviewers and regional supervisors followed by a WEBinars. MRP-EURASIA has a team of full-time qualitative researchers, moderators and analysts, who work with different targets using a wide range of professional techniques. The projects could be conducted in most of the regions of the ex-Soviet Union (FSU) and EE. The company’s network of regional offices provides a good quality of recruitment and managerial assistance. (See Attachment 2 ‘Staff involved in the Project”) Supervisors will check 35% of all interviews on the field during the fieldwork to ensure

reliability

At a square or roundabout, the following procedure needs to be followed

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Supervisors will logically control all interviews completed on the field, and revisit the respondent to ask for confirmation of specific issues if any error or discrepancy occurs

At the end of the day, all the interviews will be logically controlled by the supervisors If an error or discrepancy occurs in the interviews of a specific interviewer, rest of his/her

interviews will be re-checked. Supervisors will report to project manager all types of error, canceled interviews, re-

conducted interviews, performance of interviewers etc. Following the completion of the fieldwork, 50% of all interviews of each interviewer will be

logically controlled and all of the interviews made by an interviewer will be re-checked if an error is found in his/her interviews.

Interviewers will at all time carry a field log in which they record relevant information on what happens in the field in details. The interviewer logs must supply enough information for an independent observer to locate the selected household and to identify the respondent interviewed. Working day of interviewers will last until 5 interviews are completed. Interviewers will be obliged to submit filled out questionnaires to the supervisor in every day. PREPARATION OF LOCAL FIELD EXECUTORS for F2F MRP-EURASIA has local network of experienced interviewers in each country of listed countries. They will be trained according to specific instructions concerning of questionnaire (See Attachment 1 “Preparation of local field executors”)

TARGET GROUP AND SAMPLE SIZE (FOR BASE MODEL) 1. sample unit shall be the household 2. adult residents 18 years of age or older 3. gender quota of 50:50 (Male: Female) 4. Total N=(1000 base + 50 pilot) x 1 country (Moldova)

SAMPLING MODEL: DİSTRİBUTİON AND STRATIFICATIONS OF QUOTAS (FOR BASE MODEL) Sample distribution by target groups per each listed country is defined below Note: The detailed design of the sample in the context such parameters as level of household welfare, a specific city, age intervals, based on the proportions of the general urban population of 3 cities in each country. The sampling methodology is designed to generate the necessary sample sizes per country to conduct statistically robust analyses.

Sample distribution example by target groups per each listed country is defined below Sex distribution: 50% - Male, 50% - women

N The level of household income per annum (in each box below the specified level of income in USD based on each income level's respective share of the country's population)

Age (years old intervals) SUMM, %

18 - 25 26 - 35 36 - 45 46 - 55 56 - 65 65 + 1. Highest household income …. + USD 1-st city: 2-nd city: 3—rd city: Sub-total 2. Above the average household income …. – ….. USD 1-st city:

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2-nd city: 3—rd city: Sub-total 3. Average household income …. - …. USD 1-st city: 2-nd city: 3—rd city: Sub-total 4. Below the average household income …. – …. UDS 1-st city: 2-nd city: 3—rd city: Sub-total 5. Low household income 0 – … USD 1-st city: 2-nd city: 3—rd city: Sub-total Total

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Attachment 1 “Preparation of local field executors”

Preparation of local field executors for the project. The Preliminary Preparation will be divided into 2 main parts.

1. Basic training on the content, aims and logistics of the project (on-line) 2. Coaching for Communicative skills in a concrete project (on-line)

The Basic Training for local Supervisors and Interviewers on the content, aims and logistics of the project

Description of the target groups: interviewers, supervisors The main goals includes the following: 1. Provide insight into definition of the term “experiences with the -----------------------------s” in the general population

poll (GPP) 2. Presentation of the Survey 3. To form an overview about the methods and the ethic of marketing research and opinion polls 4. To train the special communications skills 5. To find out the most suitable interviewers 6. To analyze the concrete situations and mistakes and find the suitable solutions 7. To answer all the questions The communication skills include: 1. Contact establishing 2. Neutral audition 3. Why is it important to follow the instructions 4. How to answer typical questions 5. Why don’t you have to argue with the respondent The methods of the skills training: 1. Test job (paper, situation description, the interviewer should choose the correct model of behaving) 2. Exercises The Training plan: 1. Opening speech and welcome. Opening speech, distribution of study materials. Short overview of the main purposes of the training. 2. Interview understanding The specific of conducting an interview and its varieties. External and internal factors, that influence the interview. Interview ethics, ethic principals 3. Типы выборки. Gender quota, возрастные интервалы, интервалы уровня благосостояния. 4. HH data collection. Technologies to achieve quotas in F2F surveys. Random selection ofhouseholds and respondents. Random route procedures 5. The job of the interviewer and his most required skills Appearance. Sociability. Benevolence. A healty curiosity. Voice, the speed of talking. Instruction following. Honesty. Privacy Policy. 6. The main stages of the study and the interviewers place. Finding out the problem and the goals of the training. The choice of the programme and of the study plan. Selection of respondents for the study. The preparation and the preliminary quality control of the questionnaires, piloting the questionnaires. The survey process and the role of the interviewer. Interview coding and result processing. Result analysis and report preparation. 7. The main types of the studies. Public opinion analysis. Sociological study. Marketing study. 8. Design and Implementation of World Justice Project Rule of Law Index Survey Survey Scope, Country Coverage and Implementation 9. The roles, responsibilities and communication among participants of a research project in the region and particular country.

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10. What is target group of the project& 11. The main kinds and types of the questions. The process of questioneering. Interviewing and survey. Peculiarities of phone, outdoor and door-to-door interviews. Interview steps and the problem of establishing and keeping the contact between the interviewer and the respondent. 12. Field data quality control. 13. Interviewer’s relation with the Local Director, Supervisor. The interim and final methodological reports. Job presentation. 15. Test feed-back Responsable: Alexandru Trotiuc. Performed by: Moderators (Viorelia Motspan, Caterina Smochina); Account Administrator (IT-specialists of MRP-EURASIA) Required technical resources in the head office: Computer, operational system Windows 7, broadband Internet connection, software solutions for webinars, IP or WEB-camera, microphone, audio speakers or headphones. Required technical resources in local offices: Computer, operational system Windows 7, broadband Internet connection, software solutions for webinars, IP od WEB-camera, microphone, audio speakers or headphones. Translation of methodical materials: into English and Russian Terms of implementation: 1 days(5 hours) Methods: on-line remote e-learning form Materials: electronically given material.

Coaching for the interviewers.

Description of the target groups: interviewers, supervisors The main purposes of the instructions include the following: 1. Preparation for the concrete study 2. Management principles and communication with local Director(and supervisor) 3. Specific points of questionnaire filling 4. Behavior norms 5. Examples of how to overcome the disagreements 6. First editing of the received data, electronical registration 7. Monitoring the performance of individual tasks, timing, reporting and control Coaching methods: 1. Questionnaire analysis 2. Analysis of the interviewers’ opinions about some concrete respondents (acquaintance, personal information,

personal experience, market behavior particularities, problems of establishing the contact) 3. Training interview demonstration. Formats:

a. Moderator and then interviewer play the role of a „difficult respondent” and the moderator explains the ways to overcome the situation b. The ideal interview: the moderator plays the role of interviewer.

4. Interview practicing in pairs among interviewers. Following the coaching results (the interviewer has to have the answers to the following questions): 1. What is the goal of the survey 2. How to conduct a preliminary discussion about the interview. 3. How to conduct the respondent selection and recruitment process and what from is composed his motivation. 4. How to ask questions and fix the answers best. 5. How to work with the auxiliary materials. 6. How to execute the final documents and present 7. What ways of controling the interviewer will be applied and what sanctions. Documents offered after the instructions: 1. Interview instructions “Manual” 2. Blank application forms (questionnaires) in the required amount.

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Responsable: Alexandru Trotiuc Performed by: Moderator (Caterina Smochina), Account administrator (IT-specialists of MRP-EURASIA) Required technical resources in the head office: Computer, operational system Windows 7, broadband Internet connection, software solutions for webinars, IP od WEB-camera, microphone, audio speakers or headphones. Required technical resources in local offices: Computer, operational system Windows 7, broadband Internet connection, software solutions for webinars, IP or WEB-camera, microphone, audio speakers or headphones. Translation of methodical materials: into English and Russian Terms of implementation: 1 day (4 hours) Methods: on-line remote e-learning form Materials: electronically given material. The online program is structured so that the participant’s answers to the text-entry practice are captured „behind the scenes” and a summary report of these responses can be printed at the end of the program for the moderator, supervisor and HR resource and regional manager of the project to use as key learning points in future. There is also an option for the participant’s supervisor, the facilitator, and HR resource, etc, to have a copy of the participant’s responses automatically emailed to them. Besides being „take away” reference point for the participant. this format is designed to discourage „passive participants” from entering nonsense responses or not taking the course seriously if they are aware that someone else will receive a copy of these responses.

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Attachment 2 Staff involved in the Project (Key personal)

(see “Key personnel CVs” ZIP file in attachment to the letter) Central Moldovan Office: Name Position Country

1. Mr. Alexandru Trotiuc General manager of project Moldova

2. Ms. Liubovi Girbu Analyst of the project Moldova

3. Ms. Viorelia Motspan General fieldwork coordinator Moldova

4. Ms. Cateryna Smochina Moderator of trainings Moldova

5. Mr. Marcel Lunga Analist - statistic Moldova

6. Mr. Alexander Tofan CFO in the project Moldova

Attachment 3

List of the Market Research Conducted by MRP-EURASIA in 2011-12:

N Project Title Value

(EUR) Customer Area of the project

1 Sociological survey “Rule Low Index – 2012”

44600 World Justice Project

Moldova, Belorussia, Bosnia & Herzegovina, Macedonia, Serbia, Uzbekistan

2 Sociological survey of the ongoing reform in the Secondary Education System

23600 World Bank Moldova, Russia, Ukraine

3 Sociological survey of the attitudes of national population, businessmen and professors towards NGO’s

45200 Eurasia Foundation Moldova, Georgia, Ukraine, Bulgaria, Romania

4 Sociological survey of teachers’ and pupils’ value orientations

32150 World Bank Georgia, Azerbaijan, Armenia

5 B2B CATI survey with client addresses in Moldova

12400 GFK Romania Moldova

6 Acquisition & Retention study 2011 65700 Microsoft Corporation, Toluna

Russia, Ukraine, Moldova

7 CAWI Media Study 17860 PMR Research Serbia, Albania, Slovenia 8 Rheumatoid Arthritis Patients Study 56500 FMR Middle East: Kazakhstan (KZ),

Kyrgyzstan (KY), Tajikistan (TJ), Uzbekistan (UZ), Turkmenistan (TU), Armenia (AM), Azerbaijan (AZ), Georgia (GE)

9 Ocular Vitamins market survey 7800 All Global Poland, Russia 10 Microsoft Desktop User Tracker 25600 Toluna Russia, Ukraine 11 Sociological survey of homeless children

concerning HIV/AIDS, drug addicts and safe sex

48900 INTAS Romania, Slovenia, Bulgaria, Croatia, Serbia, Macedonia, Albania, Kosovo, Georgia, Azerbaijan, Armenia, Moldova

12 Global Consumer Study 32800 Advaith Russia, Serbia, Croatia, Albania, Kosovo, Bulgaria, Macedonia, Turkey

13 Melanoma awareness study All Global Slovenia, Hungary, Slovakia, Czech Republic

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14 Metro international tracking study B2B 58500 METRO, Millward Brown

Moldova, Kazakhstan, Hungary, Russia, Ukraine

15 Survey to identify juridical civil problems in Moldova

15600 Soros Foundation-Moldova

Moldova

16 Survey on the satisfaction of people with the services provided by the border agencies on the border between Republic of Moldova and Ukraine

32200 GFK Ukraine Ukraine, Moldova

17 OMNIBUS - Social satisfaction: 54000 World Bank All - former USSR countries region (15 countries)

19 SOCIOLOGICAL STUDY on women and men, representing vulnerable groups

27800 UN Women Joint ILDP

Moldova

20 Sociological survey of the medical service provided to disabled population

International Red Cross

Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, Turkmenistan

21 Sociological survey of public school students concerning HIV/AIDS, drug addicts and safe sex

Eurasia Foundation Moldova, Russia, Ukraine, Georgia, Azerbaijan, Armenia

22 Research to assess gender associated differences in Behaviour, Knowledge and Attitudes of Moldovan Vulnerable Groups determining the sexual transmission of HIV/AIDS in republic of Moldova

UNDP Moldova Moldova

23 Perfume & cosmetics industry market study in Belarus

21150 PMR Research Belarus

24 Segmentation study B2B among safety managers, purchasing managers, team or line supervisors, continuous improvement managers, plant or area mangers, quality managers from companies

14700 MarketWatch Scandinavia

Russia

25 Tourism in Lithuania CATI survey 12450 PMR Research Lithuania 26 Sociological survey of national society’s

attitude to the Russian language Foundation

‘Russian World’, Moscow, Russia

Belarus, Ukraine, Moldova, Czech Republic, Slovakia, Hungary, Poland, Estonia, Latvia, Lithuania, Armenia, Azerbaijan, Georgia

27 Healthcare research “Use of Symbicort in asthma and COPD”

72300 Worldwide Ltd Hungary, Slovenia, Poland, Bulgaria, Czech Republic

28 F2F PAPI interviews with Policemen 12450 FOM Russia Bulgaria 29 Public opinion regarding post-war

relations between Georgia and Russia Russian Centre of

Public Opinion Poll (ВЦИОМ), Moscow, Russia

Georgia, Russia

30 Customer Retention & Acquisition study for a mobile operator

MTC Russia Azerbaijan, Georgia, Kasachstan, Moldova,Tadjikistan, Usbekistan

31 Segmentation study of importers, wholesalers and customers

119000 Reinnovo Business Consulting Pvt. Ltd

Russia, Czech Republic, Hungary, Poland

32 Diapers CLT research 18600 LEYHAUSEN Field Services International

Russia

33 Social research among the Jewish population in Latvia

16700 PMR Research Latvia

34 Migration and trafficking of human Sociological Study in Moldova

GFK Ukraine Moldova

35 Segmentation study beer drinkers 12800 SpadeResearch Moldova 36 Commercial Vehicles Study 21250 Yöntem Research

Consultancy Ltd. Russia, Poland

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