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Suggested Edits to Owens Realty Services Website Text

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Homepagehttp://64.207.98.91/owens/

LEAVE THIS ALONE.

One Source to Meet All Your Property Needs

For 23 yearsSince 1990, Owens Realty Services successful integrated approach has resulted in maximum

results for our clients. Privately held our company has no board of directors to answer to; . At Owens

Realty Services, our success and reputation depends upon achieving our client's goals. COur customized

management plans deliver comprehensive real estate solutions, significant cost savings, sustainable

services and responsible investment strategies. AndoOur amazing long-term relationships prove that

we are a trusted, experienced team. Call us today - we will not let you down.

Company Historyhttp://64.207.98.91/owens/about-us/company-history/

Text here.

Brokerage

http://64.207.98.91/owens/brokerage/

With a knowledgeable and results focused-approach the Owens Realty Services team deliverscustomized business solutions that optimize return on investment and help our clients achieve their

goals. For over 25 yearsSince 1990, our professional knowledgeable team has sold, leased, and

managed commercial real state in Connecticut, Massachusetts, New York, and throughout the state of

Florida. Our long standing client relationships are a direct result the quality of service delivery by our

team.

Management

http://64.207.98.91/owens/management/

Property & Facility Management Services

Owens Realty ServicesO,R&L Facility Managers are experienced in providing an effective and efficient

Operations Plan for the buildings under our management. O,R&LWe currently provides management

and operations for facilities with high visibility in the community such as schools, courthouses, city hall

Comment [M1]: Whenever a time pe

mentioned for a given service, listing the

service or company started will save the

in going back and editing the number of y

will stay consistent.

Comment [M2]: All mention of O,R&L

replaced with Owens Realty Services.
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buildings and public safety (police, fire, 911) facilities. These high profile facilities generally experience a

high level of public traffic and we understand the importance of maintaining them according toexceptional performance standards. Through our experience with these facilities, weO,R&L understands

the importance of maintaining curb appeal, the development of effective preventive maintenance

plans, and enforcing strict security protocols.

O,R&LsOur commitment to service is second to none. Tenant and client requests are quickly responded

to by our courteous staff. O,R&LWe provides 24-hour facility management and maintenance through

our manned dispatch center.

Bonded, licensed and insured, O,R&LsOwens Realty Services facility services include:

Full Service Management & Operations Facility Analysis & Assessments

Master Planning Consulting Services Energy Usage Analysis HVAC & Energy Management Analysis Bank Foreclosures & Receiverships Construction Management Preventive Maintenance Planning Corrective Maintenance Plans Computerized Work Order & Equipment Tracking CMMS & EMS Implementation Security & Crisis Management Planning Bidding of Facility Services Budget & ProForma Analysis Automated Accounting Services Lease Analysis, Tenant Services & Rent Collection Marketing & Leasing Event Coordination Public Relations Housekeeping & Environmental Services New Building Commissioning

Facility Management > Colleges and Universities

http://64.207.98.91/owens/management/facility-management/colleges-and-universities/

Diligent Management & Sustainable Practices for Colleges & Universities
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Owens Realty Services provides quality management, maintenance and janitorial services for college

and university facilities. In todays economy, we recognize that budgets are under constant stress. Thetendency is to cut maintenance programs to save valuable dollars; however, that model only services to

reduce the value of the asset due to unending deferral of maintenance and sub-par maintenance

programs.

With our asset management background, our managers work hard to develop budgets that include

regular maintenance activities that reducewill reduce unplanned corrective emergency capital budget

expenses. Our proactive management and maintenance services include implementation of

Computerized Maintenance Management Systems (CMMS), trained and licensed Chief Building

Engineers qualified to program sophisticated Energy Management Systems and provide leadership and

management of critical energy saving programs, inventory control programs, and cost saving initiatives.

Our successful sustainable green cleaning program is widely recognized. Owens Realty Services'

maintenance and janitorial services division utilizes Green Seal cleaning chemicals wherever possible,low impact cleaning equipment including HEPA filter vacuums, robotics where appropriate, micro-fiber

color-coded reusable mop heads, and no chemical strippers. We provide comprehensive classroom and

field training whichtraining that includes product usage, cleaning methods, equipment maintenance,

OSHA safety, blood borne pathogen procedures, hazardous material handling and communication, and

cross contamination prevention.

Owens Realty Services' comprehensive management programs ensure diligent attention to budgetary

constraints with a focus on preserving the assets of our clients and result in the highest quality of service

delivery in the industry.

Facility Management > K-12 Schools

http://64.207.98.91/owens/management/facility-management/k-12-schools/

Comprehensive Management & Sustainable Services for K-12 School Facilities

Owens Realty Services provides quality management, maintenance, and janitorial services for K-12

educational facilities. In todays economy, we recognize that budgets are under constant stress. The

tendency is to cut maintenance programs to save valuable dollars; however, that model only services to

reduce the value of the asset due to unending deferral of maintenance and sub-par maintenance

programs.

With our asset management background, our managers work hard to develop budgets that include

regular maintenance activities that will reduce unplanned corrective emergency capital budget

expenses. Our proactive management and maintenance services include implementation of

Computerized Maintenance Management Systems (CMMS), trained and licensed Chief Building
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Engineers qualified to program sophisticated Energy Management Systems and provide leadership and

management of critical energy saving programs, inventory control programs, and cost saving initiatives.

Our successful sustainable green cleaning program is widely recognized. Owens Realty Services'

maintenance and janitorial services division utilizes Green Seal cleaning chemicals wherever possible,

low impact cleaning equipment including HEPA filter vacuums, robotics where appropriate, micro-fiber

color-coded reusable mop heads, and no chemical strippers. We provide comprehensive classroom and

field training which includes product usage, cleaning methods, equipment maintenance, OSHA safety,

blood borne pathogen procedures, hazardous material handling and communication, and cross

contamination prevention.

A study by The Ashkin Group, a consulting firm specializing in greening the cleaning process, confirmed

the following results with a more thorough cleaning process:

Total illnesses declined 24% percent

Number of doctor visits declined 34% percent Number of courses of antibiotics declined 24 percent% Attendance increased 4.5 percent%

These statistics are impressive.With these impressive statistics, Owens Realty Services understands the

correlation between facility condition and employee productivity and is committed to providing a clean,

healthy environment for every facility that we manage. Owens Realty Services' comprehensive

management programs ensure diligent attention to budgetary constraints with a focus on preserving the

assets of our clients and result in the highest quality of service delivery in the industry.

Facility Management > Government Buildings

http://64.207.98.91/owens/management/facility-management/government-buildings/

Award Winning Services for Government Buildings

Owens Realty Services provides award winning property and facility management services for State and

Municipal facilities throughout Connecticut, Florida, New York, and Massachusetts. Our comprehensive

services include experienced property and facility managers with successful track records of proactive

building and asset management delivery, implementation of Computerized Maintenance Management

Systems (CMMS), trained and licensed Chief Building Engineers qualified to program sophisticated

Energy Management Systems, provide for diligent budget development, and devise and implement cost

saving initiatives.

Owens Realty Services' successful sustainable green cleaning program is widely recognized. We utilize

Green Seal cleaning chemicals wherever possible, low impact cleaning equipment including HEPA filtervacuums, robotics where appropriate, micro-fiber color-coded reusable mop heads, and no chemical

strippers. We provide comprehensive classroom and field training which includes product usage,
http://64.207.98.91/owens/management/facility-management/government-buildings/http://64.207.98.91/owens/management/facility-management/government-buildings/http://64.207.98.91/owens/management/facility-management/government-buildings/


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cleaning methods, equipment maintenance, OSHA safety, blood borne pathogen procedures, hazardous

material handling and communication, and cross contamination prevention.

To date, our company has been awarded six Building Owners and Manager's Association's "The Office

Building of the Year" (BOMA TOBY) awards. These awards recognize excellence in:

Building Maintenance Energy Management Emergency PrepardnessPreparedness- including Fire & Life Safety Training for Building Personnel Community Impact Tenant Relations

We are proud of our fine reputation and our teams work hard to ensure that we continue to provide the

most comprehensive services in the industry.

Facility Management > Hotels & Resortshttp://64.207.98.91/owens/management/facility-management/hotels-and-resorts/

Comprehensive Services Equal Customer Satisfaction

Owens Realty Services provides comprehensive management, maintenance and sustainable cleaning

services for hotels and resorts, including one of the largest Fortune 500 entertainment companies in

Orlando, Florida. Our teams work hard to deliver exceptional 24/7/365 service and management to

protect ownership assets with carefully developed operational budgets, diligent subcontracting of

services, and diligent contract management.

Providing quality services for the hotels and resorts is a demanding business. There can be no room for

error in ensuring customer satisfaction. Owens Realty Services' crews are always professional and easily

recognizable in uniform and ID. Our staff is trained to be knowledgeable about the properties in which

they work in order to provide directions or handle requests or questions from guests.

Our successful sustainable green cleaning program is widely recognized. We utilizesutilize Green Seal

cleaning chemicals wherever possible, low impact cleaning equipment including HEPA filter vacuums,

robotics where appropriate, micro-fiber color-coded reusable mop heads, and no chemical strippers. We

provide comprehensive classroom and field training which includes product usage, cleaning methods,
http://64.207.98.91/owens/management/facility-management/hotels-and-resorts/http://64.207.98.91/owens/management/facility-management/hotels-and-resorts/http://64.207.98.91/owens/management/facility-management/hotels-and-resorts/


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equipment maintenance, OSHA safety, blood borne pathogen procedures, hazardous material handling

and communication, and cross contamination prevention.

Facility Management > Arenas & Field Houses

http://64.207.98.91/owens/management/facility-management/arenas-and-field-houses/

Owens Facility Services - Venues Division for Public Assembly Management

100% - Exceeding Expectations

Owens Facility Services Venues Division provides management, maintenance and janitorial services for

Arena and Field House facilities that include the Amway Center, home of the NBAs Orlando Magic and

the Florida Citrus Bowl. Comprehensive maintenance and janitorial services are provided for post eventand premium VIP cleaning services. In addition, our Venues Division crews are trained and experienced

in Change-Over Services. Our crews have successfully installed and taken down regulation basketball

flooring, utilized detailed seating manifests to install up to 1,400 seats with a breakdown and clean-up

time recorded at a consistent half- hour maximum. Seating configurations are never static and change

from one concert to the next. Our performance scores at the Amway Center have been consistently

rated at 100% Exceeding Expectations.

Owens Facility Services - Venues Division has provided change-over services for the Amway for:

NBA Orlando Magic Home games with the installtioninstallation of regulation basketball flooring Orlando Solar Bears Hocky Team Home games with the installation of regulation ice hockey rink

& natioanllynationally touring Ice Shows

Turf conversion for the AFL's Orlando Predators Football team games and inddorindoor soccer Amway's Elite concert series Ultimate Fighting & Professional Wrestling Professional Bull Riding & Rodeo Extreme sports & motorsports exhibits Numerous family-style events

Facility Management > Convention Centers

http://64.207.98.91/owens/management/facility-management/convention-centers/
http://64.207.98.91/owens/management/facility-management/arenas-and-field-houses/http://64.207.98.91/owens/management/facility-management/arenas-and-field-houses/http://64.207.98.91/owens/management/facility-management/convention-centers/http://64.207.98.91/owens/management/facility-management/convention-centers/http://64.207.98.91/owens/management/facility-management/convention-centers/http://64.207.98.91/owens/management/facility-management/arenas-and-field-houses/


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Convention Center Management

Owens Facility Services - Venues Division provides convention center services that include

comprehensive facility commissioning, physical and mechanical plant operation, implementation and

management of sophisticated Energy Management Systems (EMS) and Computerized Maintenance

Management Systems (CMMS), subcontracted services specification development, development of

safety and crisis management planning, staff training, and all OSHA mandated safety training.

Facility Management > Theme Parks

http://64.207.98.91/owens/management/facility-management/theme-parks/

Sustainable Cleaning for Theme Parks

Owens Realty Services provides comprehensive sustainable cleaning services for theme parks, including

one of the largest Fortune 500 entertainment companies in Orlando, Florida.

Owens realty Services' successful sustainable green cleaning program is widely recognized. We utilize

Green Seal cleaning chemicals wherever possible, low impact cleaning equipment including HEPA filter

vacuums, robotics where appropriate, micro-fiber color-coded reusable mop heads, and no chemical




Providing quality services for heavily used facilities is a demanding business. Venues must be clean and

looking brand new every single day for the visiting public. Studies show that cleaning crews asare the

most likleylikely employees to be approached by a customer and Owens Realty Services' crews are

always professional and easily recognizable in uniform and ID. Our staff is trained to be knowledgeable

about the properties in which they work in order to provide directions or handle requests or questions

from park quests.

Facility Management > Corporate & Investor Portfolio

http://64.207.98.91/owens/management/facility-management/corporate-and-investor-portfolio/

Comprehensive Operations & Management for Investor Portfolios

Owens Realty Services provides award winning property and facility management services for InvestorPortfolios throughout Connecticut, Florida, New York and Massachusetts. Our comprehensive services

include experienced property and facility managers with successful track records of proactive building

and asset management delivery, implementation of Computerized Maintenance Management Systems
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(CMMS), trained and licensed Chief Building Engineers qualified to program sophisticated Energy

Management Systems, provide for diligent budget development and devise and implement cost savinginitiatives.



vacuums, robotics where appropriate, micro-fiber color-coded reusable mop heads and no chemical




Facility Management > Healthcare Facilities

http://64.207.98.91/owens/management/facility-management/healthcare-facilities/

Sustainable Services for Hospital & Healthcare Facilities

Owens Realty Services provides award winning property and facility management services for Hospital

and Healthcare facilities throughout Connecticut, Florida, New York and Massachusetts. Our

comprehensive services include experienced property and facility managers with successful track

records of proactive building and asset management delivery, implementation of Computerized

Maintenance Management Systems (CMMS), trained and licensed Chief Building Engineers qualified to

program sophisticated Energy Management Systems, provide for diligent budget development and

devise and implement cost saving initiatives.



vacuums, robotics where appropriate, micro-fiber color-coded reusable mop heads, and no chemicalstrippers. We provide comprehensive classroom and field training which includes product usage,



Property Management > Investment Office Buildingshttp://64.207.98.91/owens/management/property-management/investment-office-buildings/

The successful management of an Investment Office Building involves a true Asset Management

Approach whichApproach, which is characteristic of an O,R&LOwens Realty Services program. O,R&L

We identifyies potential efficiencies and cost savings during the initial management transition. A

Management Plan is developed and recommendations are made to the Owners that will improve the

overall operation of the property and the O,R&LOwens Realty Services Property Manager assists withthe development of a Capital Improvement Plan and Budget.
http://64.207.98.91/owens/management/facility-management/healthcare-facilities/http://64.207.98.91/owens/management/facility-management/healthcare-facilities/http://64.207.98.91/owens/management/property-management/investment-office-buildings/http://64.207.98.91/owens/management/property-management/investment-office-buildings/http://64.207.98.91/owens/management/property-management/investment-office-buildings/http://64.207.98.91/owens/management/facility-management/healthcare-facilities/


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Should any construction work become necessary, the O,R&LOwens Realty Services Property Manager

works closely with the selected construction company to assure the Owners interests are protected.Once investments are made, it is imperative to have a Property Manager on board who will be diligent

and experienced in the maintenance of an investment retail center.

O,R&LOwens Realty Services provides comprehensive 24/7/365 property management services for our

clients whichclients, which include:

Financial & Operational Planning Rent Collection & Leasing Administration CAM Calculations, Assessments & Collections Financial Administration & Monthly Reporting Development of Property Service Specification, Bidding & Negotiation Property Services Management & Quality AssuranceReporting 24-Hour Service Center & Emergency Response Comprehensive Monthly Operational Reporting

Property Management > Apartment Complexeshttp://64.207.98.91/owens/management/property-management/apartment-complexes/

The successful management of a Residential Investment Apartment complex is dependent upon a true

Asset Management Approach. O,R&LOwens Realty Services Facility Services has successfully managed

overover 20 million square feet of real estate acting as a fiduciary representative for property ownersfrom Connecticut, Florida, Massachusetts and New York. We have worked closleyclosely with owners

to establish comprehensive management plans that continue to produce positive investment results for

our clients.

O,R&LOwens Realty Services provides the following comprehensive services:

Financial & Operational Planning Rent Collection & Lease Administration Financial Administration Market Surveys & Resident Profiles Tenant Screening & Selection Comprehensive Marketing & Leasing Plans Property Service Specification, Bidding & Negotiation Property Services Management & Quality Assurance 24/7/365 Service Center & Emergency Response Computerized Maintenance Management Technology & Database
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Comprehensive Monthly Operational Reporting

Property Management > Industrial & Research Parks

http://64.207.98.91/owens/management/property-management/industrial-and-research-parks/

The successful management of an Industrial and Research Parks involvesa true Asset Management

Approach whichApproach, which is characteristic of an O,R&LOwens Realty Services program. O,R&LWe

identifyies potential efficiencies and cost savings during the initial management transition. A

Management Plan is developed and recommendations are made to the Owners that will improve the

overall operation of the property and the O,R&LOwens Realty Services Property Manager assists with

the development of a Capital Improvement Plan and Budget.


works closely with the selected construction company to assure the Owners interests are protected.

Once investments are made, it is imperative to have a Property Manager on board who will be diligent



clients whichclients, which include:

Financial & Operational Planning Rent Collection & Leasing Administration CAM Calculations, Assessments & Collections Financial Administration & Monthly Reporting Development of Property Service Specification, Bidding & Negotiation Property Services Management & Quality Assurance 24/7/365 Service Center & Emergency Response Comprehensive Monthly Operational Reporting

Property Management > Condominiums & Co-ops

http://64.207.98.91/owens/management/property-management/condominiums-and-co-ops/

The successful management of a Condominium Complex or Co-op is dependent upon a true Asset

Management Approach. O,R&LOwens Realty Services Facility Services has successfully managed over 20

million square feet of real estate acting as a fiduciary representative for property owners fromConnecticut, Florida, Massachusetts, and New York.
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WeO,R&L haves extensive experience in providing Property/Asset Management Services to cooperative

establishments. Weve We have worked closely with Board of Director entities to establishcomprehensive management plans that continue to produce positive investment results for our clients.

Through our experience with cooperative management, we have worked with not-for-profit agencies as

well as professional businesses and retail establishments.

O,R&LOwens Realty Services provides the following comprehensive services:

Financial & Operational Planning Rent Collection & Lease Administration Financial Administration Market Surveys & Resident Profiles Tenant Screening & Selection Comprehensive Marketing & Leasing Plans Property Service Specification, Bidding & Negotiation Property Services Management & Quality Assurance Reporting 24/7/365 Service Center & Emergency Response Computerized Maintenance Management Technology & Database Comprehensive Monthly Operational Reporting

Property Management > Retail Centers

http://64.207.98.91/owens/management/property-management/retail-centers/

The successful management of an Investment Retail Center involves a true Asset Management Approach

whichApproach, which is characteristic of an O,R&LOwens Realty Services program. WeO,R&L identifyies

potential efficiencies and cost savings during the initial management transition. A Management Plan is

developed and recommendations are made to the Owners that will improve the overall operation of the

property and the O,R&LOwens Realty Services Property Manager assists with the development of a

Capital Improvement Plan and Budget.


works closely with the selected construction company to assure the Owners interests are protected.

Once investments are made, it is imperative to have a Property Manager on board who will be diligent



clients which include:
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Financial and Operational Planning Rent Collection & Leasing Administration CAM Calculations, Assessments & Collections Financial Administration & Monthly Reporting Development of Property Service Specification, Bidding & Negotiation Property Services Management & Quality Assurance Reporting 24/7/365 Service Center & Emergency Response Comprehensive Monthly Operational Reporting

Property Management > Medical Buildingshttp://64.207.98.91/owens/management/property-management/medical-buildings/

Property Management services for Medical Facilities require the successful management of on-site staff,

control of work schedules and overtime, and diligent management of subcontracted services, energy

management systems, and tenant relations in order to protect the assets of a property and to deliver

cost savings wherever possible.

O,R&LOwens Realty Services is unique in the fact that not only can we manage your property from a

mechanical systems and financial point of view, but we also understand and are knowledgeable about

the critical control of pathogens and proper cleaning techniques required in at-risk facilities such as

blood labs and hospital environments.

O,R&LOwens Realty Services's Property Manager can serve as a valuable single source contract for a

medical entitiesfor a medical entity Contract Administrator and is responsible for the following:

Supervision of all activities of the on-site employees Responsible for the management of all maintenance and facility related activities Direct responsibility for competitively bidding contracted services Monitoring of all contracted services provided on the premises Making decisions that are in the best interests of the entity and its properties Responsible for all facility-related activities at the properties
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Management > Experience > Education

http://64.207.98.91/owens/management/our-experience/education-related-experience-2/

College & Universities

K-12 Educational Facilities

Management > Experience > Education > Colleges and Universitieshttp://64.207.98.91/owens/management/our-experience/education-related-experience-2/colleges-and-

universities-2/

Colleges & Universities

550,000 Square Foot - Multi-Campus Facility

The Owens Realty Services portfolio includes first class janitorial services for this college entity,

encompassing over 550,000 sq. ft. of educational facilities.

200,000 Square Foot College Facility

Owens Realty Services provides comprehensive janitorial services for over 200,000 sq. ft. for this private

college situated on a 50 acre50-acre garden-like campus on the outskirts of a major metropolitan city.

Owens Realty Services comprehensive program provides first class cleaning for the new state--of- the-

art, high end academic center which features classrooms and science labs and also functions as a

reception hall and events center on a regular basis.

300,000 Square Foot - University Campus
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Owens Realty Services provides building maintenance services for 300,000 sq. ft. of educational facilities

for Florida A&M University in Tallahassee.

160,000 Square Foot College Facility

Owens Realty Services provides comprehensive management, maintenance and janitorial services for all

areas of this 160,000 square foot college facility including labs, classrooms, library, common areas,

administrative office areas, courtroom, conference rooms, lounges, vending areas, cafeterias, and

restrooms.

140,000 Square Foot - Multi-Campus University

Owens Realty Services provides facility maintenance and janitorial services for 140,000 sq. ft. on

multiple campuses for this Florida university. Facilities for this campus include instructional and

recreational facilities, performance pavilion and auditorium as well as library, cafeterias, scientific

laboratories, and administrative offices.

Management > Experience > Education > K-12 Education Facilitieshttp://64.207.98.91/owens/management/our-experience/education-related-experience-2/k-12-

education-facilities/

K-12 Education Facilities

850 Acre - 2.6 Million Square Foot University

Owens Realty Services provides comprehensive Facilities Maintenance Services for this 850-acre, 2.6

million square foot university campus. Featured buildings include the new LEED Platinum certified

College of Engineering and Computer Science, the LEED Gold certified College of Nursing and new

30,000 seat Football Stadium.
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16 Acre - 350,000 SF Multi-Grade Integrated Campus

Owens Realty Services provides comprehensive facility management and maintenance services for this

16-acre campus located in a major metropolitan city.

300,000 Square Foot High School Campus

Owens Realty Services provided full service facility management for the 300,000 sq. ft. educational

campus in East Haven, Connecticut since its commissioning in 1997 through 2011.

147,000 Square Foot Middle School Facility

Owens Realty Services provides comprehensive facility management, maintenance, and custodial

services for this 147,000 square foot middle school serving 6th through 8th Grade.

120,000 Square Foot Middle School Facility

Owens Realty Services provides comprehensive facility management, maintenance, and custodial

services for this 120,000 square foot middle school serving Sixth through Eighth Grade.

76,000 Square Foot Elementary School Facility

Owens Realty Services is providing comprehensive facility management, maintenance, and custodial

services for this Magnet School facility. The magnet school, which serves Pre-K through Grade 5 is

located on the University of Hartford campus.

Management > Experience > Governmenthttp://64.207.98.91/owens/management/our-experience/new-projectsholder-2/
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1,000,000 Square Foot Government Portfolio

Owens Realty Services provides comprehensive janitorial services for approximately six6 properties,

across multiple cities, totaling 1,000,000 sq. ft. for this government entity.

750,000 Square Foot Government Portfolio

Owens Realty Services provides comprehensive maintenance, grounds keeping and janitorial services for

over 750,000 square feet of facilities for this large county in the state of Florida.

471,000 Square Foot Government Building

Owens Realty Services provides 24/7/365 comprehensive property management, maintenance, and

janitorial services for this 471,000 sq. ft. LEED-certified showcase building.



janitorial services for this 386,000 sq. ft. facility.


Owens Realty Services provided comprehensive first class janitorial services for approximately 300,000

sq. ft. of facilities countywide for this government entity in Florida.



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janitorial services for this 286,000 sq. ft. facility.


Owens Realty Services provides operations and janitorial management for the 250,000 sq. ft. facility.

Services include: mechanical, electrical, plumbing, and building automation systems.


Owens Realty Services provides 24/7/365 Facility Management, Maintenance and Security services for

this 125,000 sq. ft. high security government facility.


Owens Realty Services provides operations, maintenance, and janitorial management for this 108,000

sq. ft. government facility.


Owens Realty Services provides comprehensive janitorial services for this entity's city-wide facilities

which include the City Hall, public safety, public works and IT facilities c omprising over 100,000 square

feet.



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Since 1998, Owens Realty Services has been providing comprehensive facility management services for

this government facility which houses multiple state agencies.


Since 1998, Owens Realty Services has been providing comprehensive facility management services for

this government facility which houses multiple state agencies.

Management > Experience > Corporate Investmenthttp://64.207.98.91/owens/management/our-experience/corporate-and-investment-2/

Church Street Station

Owens Realty Services provides Asset Management services for the Church Street Station complex in

downtown Orlando, FL.

143,000 Square Foot Business Center

Owens Realty Services provides comprehensive property management and brokerage services for this

143,000 sq. ft., historic investment office complex.

250,000 Square Foot Residential/Office Tower

Owens Realty Services provides comprehensive property management, engineering, maintenance and

custodial services for the complex and accounting and financial services to the operating corporation for

this 250,000 sq. ft., 16-story residential/office tower located in a major metropolitan city.

120,000 Square Foot Office Building
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Owens Realty Services provided comprehensive property management and brokerage services for this

120,000 sq. ft., Class B office building.


Owens Realty Services provides comprehensive property management and brokerage services for this

65,000 sq. ft., high-profilehigh profile, Class A investment office building.


Owens Realty Services provides comprehensive property management services for this 30,000 sq. ft.,

Class A office building.

Maintenance

http://64.207.98.91/owens/maintenance/

In 1999, O,R&LOwens Realty Services started its own Housekeeping and Environmental Services

division. This is a unique arrangement for a Facility Management Company, but was created due to our

disappointment with the services ofprevious contract cleaning companies.

O,R&LOwens Realty Services has implemented Cleaning for Health programs for all of our clients, and is

dedicated to improving a buildings environment through implementation of best practices, green

cleaning products, janitorial training programs, and a Quality Assurance Program that is dedicated to

continuous improvement. This philosophy and methodology covers all aspects of maintenance,

janitorial and grounds services. A recent study by The Ashkin Group, a consulting firm specializing in

greening the cleaning process, confirmed the following results with a more thorough cleaning process:

Total illnesses declined 24% Number of doctor visits declined 34% Number of courses of antibiotics declined 24% Passing math scores on standardized tests increased 49% Attendance increased 4.5%
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O,R&LOwens Realty Services Methodology

O,R&LOwens Realty Services understands that the most important aspect of cleaning in a healthcare

environment is to utilize systems, products and training that eliminate cross contamination possibilities

as well as improving employee/patient safety and increasing productivity. In addition to comprehensive

safety, method, product and equipment training, O,R&LOwens Realty Services utilizes the most effective

chemicals, with the most efficient kill rate on the market for disinfection and prevention of cross

contamination. We utilize micro fiber cleaning cloths and mops which are color coded in order to adhere

to global color coding standards high risk areas, specialty cleaning such as labs areas, kitchen and food

service and general cleaning areas. Split bucket systems and microfiber v mops are also utilized.

O,R&LOwens Realty Services endorses and promotes the use of equipment for hands free cleaning such

as KaiVac and Transport Cleaning Systems and stainless steel or epoxy housekeeping carts with nylon

bags whichbags, which inhibit bacterial growth.

O,R&LOwens Realty Services Training

Owens Realty ServicesO,R&L provides comprehensive job training for all of our janitors, technicians,

administrative, and executive staff. Our employees are also encouraged to participate in industry-

related classes that will enhance their skill set and performance and in return provide better customer

service for our clients. We offer industry-related tuition reimbursement to full-time employees.

O,R&LsOwens Realty Services training procedures for Janitorial and Environmental Services are based

upon the stringent program defined by the Cleaning Management Institute (CMI) and we have been

very successful with the implementation of our program whichprogram, which provides Classroom

Training, Field Training, and One-on-One Training.

Topics Covered:

Basic Microbiology & Disinfection Practices

Infection Control Prevention of Cross Contamination Infectious Waste Handling & Disposal Hazardous Waste Management Hazardous Communications Housekeeping Technologies & Methodologies Blood Borne Pathogen Protocols Indoor Air Quality Carpet Care Food Service & Kitchen Cleaning Hard Floor Care Restroom Maintenance Office & Classroom Cleaning Body Mechanics


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This training and experience ensures that the quality and care of the environment are being properly

attended to. Through the application of the methods employed by the Environmental Servicesprofessional, one can be assured the physical structures themselves will have their expected life cycles

maintained. Proper cleaning and care will extend anticipated life cycles of assets, improving the return

on the investment in capital improvements. The role of environmental services is crucial to facilities

management and is the foundation for the complete and successful maintenance management

programs implemented by the O,R&L facility management division.

O,R&LOwens Realty Services Environmental Responsibility

O,R&LOwens Realty Services understands that housekeeping for healthcare environments require

disinfection chemicals such as Virex which is a patented quaternary formula that kills Tb, HBV, HIV-1

and C-diff. O,R&LOwens Realty Services maintains a Material Safety Data Sheet (MSDS) program for any

cleaning product used on site, and provides training on proper usage within our training program. We

O,R&L endeavors to use Green Seal approved cleaning and paper products wherever possible, thereby:

Reducing toxic pollution and waste;

Conserving resources and habitats;

Minimizing global warming and ozone depletion;

Increasing health and wellbeing, particularly in populations most affected by product choice such as

service staff and;

Demonstrating that environmentally responsible products can improve the quality of cleaning.

O,R&LOwens Realty Services Quality Control

Investment

http://64.207.98.91/owens/investment/

Owens Realty Services is experienced in the complexities of commercial real estate development and

investment. Our team of trained professionals are here to assist clients in the critical decision making

and due diligence involved when considering the viability of a real estate investment. Our professional

team will develop a comprehensive acquisition and investment plan to secure the asset and ensure the

long-term viability of your project. From sourcing and acquisition, to dynamic marketing solutions to

sound asset management planning, our team will ensure that your investment provides sound returns

and is protected far into the future.
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Investment > Services

http://64.207.98.91/owens/investment/services/

Owens Realty Services judges the viability of each potential acquisition based on stringent benchmarks

and the indivisualindividual goals of our clients. Asset class, market location, capital

committmentcommitment, functionality, leasability and short and long term operational capabilities are

carefully considered.

Creating Value for Our Clients:

Finding the right building, in the right location:

We understand that the right building, for the right target market, results in a high occupancy rate which

in turn supports quailityquality operations, financial stability, and the ability for short and long term

capital planning.

Redevelopment Projects:

We understand the local market and are proponents of seeking out traditionally welll- place, but under

utilized assets. The Owens Realty Services team works closely with local and state decision makers in

order to obtain tax credits and, redevelopment funds.... in order to create value.

Our services include:

Development of Acquisition Goals & Parameters Identifying Strategic & Emerging Markets Owner Representation Services Real Estate Development Site Selection & Prospecting Opportunistic Real Estate Investments Sourcing Capital Investors Structuring & Negotiating Project Financing Real Estate Due Diligence Project Management Services Property Management & Leasing Real Estate Disposition
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