p newsletter - parihosp.org...mr t. zigora (right) pgh group hief executive and sean rocker, 2018...

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1 MARCH 2018 VOLIME 2 ISSUE 9 ARIRENYATWA NEWSLETTER P www.parihosp.org PRODUCED AND PUBLISHED B Y THE PUBLIC RELATIONS DEPARTMENT PGH PRO-AM GOLF TOURNAMENT IN THE ISSUE Customer Care Training for the hospital security Game on for PGH F.C Staff News PGH Steps-up cancer fight Educational tour for school pupils

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  • 1

    MARCH 2018 VOLIME 2 ISSUE 9

    ARIRENYATWA

    NEWSLETTER Pwww.parihosp.org

    PRODUCED AND PUBLISHED B Y THE PUBLIC RELATIONS DEPARTMENT

    PGH PRO-AM GOLF TOURNAMENT

    IN THE ISSUE

    Customer Care Training for the hospital security

    Game on for PGH F.C

    Staff News

    PGH Steps-up cancer fight

    Educational tour for school pupils

  • 2 3

    MARCH 2017 VOLIME 2: ISSUE 9

    Parirenyatwa Group of Hospitals steps up cancer

    fight…

    …As it hosts golf tournament to fundraise for patients

    Cancer has become one of the

    leading causes of death in Zimba-

    bwe. Be that as it may, a number

    of factors have hindered the acces-

    sibility to treatment. To help the

    fight against cancer, Parirenyatwa

    Group of Hospitals hosted a golf

    tournament at Royal Harare Golf

    Club on the 2nd of March 2018, to

    fundraise for indigent cancer pa-

    tients.

    Many corporates supported this

    event and committed their re-

    sources towards this noble cause.

    The organizations who participat-

    ed at the tournament and made do-

    nations include, CBZ Holdings,

    Premier Services Medical Invest-

    ments, Medrite, Traffic Safety

    Council of Zimbabwe, Trifour

    Health, ZB Holdings, Liquid Tele-

    com, New Avakash, Ecocash,

    Powertel, Moonlight, Netone,

    VARICHEM, National Aids

    Council, Margolis, AGRIBANK,

    MBCA Bank.

    The money generated from the

    event is meant to be channelled

    towards ensuring initial treatment

    of cancer patients while they or-

    ganise funds for their treatment.

    The Radiotherapy Centre at

    Parirenyatwa Group of Hospitals

    is the leading specialised unit in

    Zimbabwe where treatment of all

    cancers is done using radiothera-

    py, chemotherapy and a number

    of other forms of modern treat-

    ment.

    It is also where coordination of

    care for cancer patients

    incorporates various specialties to

    give the patients the benefit of

    multidisciplinary high-level care

    for their disease.

    Mpilo Central Hospital in Bula-

    wayo is the only other institution

    in the public health sector that

    can offer the same service.

    These centres face many

    challenges due to limited funding

    and lack of awareness of cancer.

    This is because cancer is a unique

    health challenge that requires

    unique solutions. Challenges in-

    clude the very limited availability

    of chemotherapy drugs, unavaila-

    bility of space to prepare and give

    these essential drugs at the Radio-

    therapy Centre.

    The way chemotherapy is prepared

    and given is very much different

    from many other drugs and must

    be done in areas meant for that

    purpose only.

    There is need at the Radiotherapy

    Centre to modernize this aspect of

    care-giving and provide the neces-

    sary space that has all the safety

    features and comfort to benefit

    both staff and patients.

    Radiotherapy is a safe and proven

    cancer treatment that is needed in

    at least 60% of all cancers in the

    developed world. This figure is

    currently higher in low income

    countries where cancer screening

    still has a low uptake and patients.

    present with advanced disease. It

    is estimated that up to..to page2..

    Dr Ntokozo Ndlovu

    Consultant Oncologist and Head of Radiotherapy Centre

  • 3

    MARCH 2017 VOLIME 2: ISSUE 9

    ..from page1...80% of cancer cas-

    es in Zimbabwe may need radio-

    therapy as part of their treatment.

    The Radiotherapy Centre has the

    capacity to treat this number since

    the Government of Zimbabwe re-

    cently acquired state of the art ra-

    diotherapy equipment for both

    public centres. The equipment

    however needs to be maintained in

    optimum condition through regu-

    lar servicing and software up-

    grades.

    There is need for support for pa-

    tients to access other services that

    are complimentary to standard

    cancer therapies in the form of la-

    boratory, imaging, supportive

    drugs, blood transfusion, coun-

    selling and information services.

    The Parirenyatwa Group of Hos-

    pitals Radiotherapy Centre serves

    a wide catchment area. Most pa-

    tients treated there have to travel

    long distances. They have to stay

    for several weeks in town to re-

    ceive treatment, even if they are

    not admitted in hospital. Whilst

    this problem needs to be ad-

    dressed comprehensively through

    decentralisation of cancer ser-

    vices, the most appropriate short-

    term measure would be that of

    providing accommodation for the

    duration of treatment.

    Most cancer patients do not have

    the financial capacity to afford

    treatment. The medication taken

    by cancer patients is expensive,

    while most of it is taken on a daily

    basis. This medication includes

    hypertensives, iron supplements,

    oral hypoglycaemics, calcium sup-

    plements, erythropoietin stimulat-

    ing agents.

    It is in light of the above men-

    tioned challenges that Parirenyat-

    wa Group of Hospitals has recog-

    nised the need to assist indigent

    patients with treatment for the first

    few sessions. This would give

    them the time to organise their

    finances while being treated at the

    institution.

    CCOSA Students visit Mbuya Nehanda Maternity Hospital and

    donate fruits to patients in commemoration of Women’s day

    A CCOSA student hands over fruits to a patient at MNMH Students from Dzivarasekwa 1 High school tour the hospital’s lab

    Ms T Gurupira addresses students touring the PGH Main Pharmacy

  • 4

    2018 GOLF Tournament in pictures

    Mr T. Zigora (Right) PGH Group Chief Executive

    and Sean Crocker, 2018 Professionals Champion

    Dr T. Bwakura representing the Clinical Director for Pariren-

    yatwa Group of Hospitals at the tournament

    C. Bafana, Amateurs winner for the 2018 PRO-AM Golf

    Tournament receiving her award

    Royal Harare Golf Club venue for the Parirenyatwa Group of Hospitals 2018

    PRO– AM Golf Tournament

    L. Dhire, PGH Public Relations Officer, enjoying the

    golf experience at Royal Harare Golf Club

    Guest of Honour, Dr Moris Mpofu (second from left) posing for a

    photo after making a donation of $5000 to PGH.

  • 5

    MARCH 2018 VOLIME 2: ISSUE 9

    PGH security personnel undergo Customer Care

    Training

    A total of 160 Parirenyatwa

    Group of Hospitals security per-

    sonnel underwent customer care

    training from the 26th of Febru-

    ary to the 2nd of March as the

    hospital continues to make ef-

    forts to improve and maintain

    standard health service delivery.

    The workshop is done annually

    to refresh the staff members on

    customer care.

    Security personnel at the hospi-

    tal are a key component of the

    customer care matrix as they

    provide information to clients,

    give directions to clients and

    conduct searches on the same

    clients. They are usually located

    at the hospital’s entry and exit

    points and also control queues,

    thus, they interact with clients

    quite extensively.

    Earlier on, doctors and nurses

    had just completed their work-

    shop on customer care. A lot of

    improvement has been noted in

    areas such as Accident and

    Emergency Department, where

    doctors and nurses are doing

    everything possible to reduce

    patient waiting times.

    Other issues covered during the

    workshop included Infection

    Prevention and Control, fire-

    fighting, open forum, personal

    service, cash point policy, en-

    trance and exit procedure and

    foot drill among other topics.

    With an average of 60 and 45

    officers deployed during day

    and night respectively, the se-

    curity personnel at the hospital

    is one of the departments that

    interact the most with the pub-

    lic.

    Asked about his views on the

    workshop, Mr Bandura, the

    Chief Security Officer, was

    pleased with the issues dis-

    cussed and expressed his de-

    light over support by other de-

    partments who assisted in facil-

    itating at the workshop.

    “The workshop was a success,

    we are grateful to the Public

    Relations and the Infection Con-

    trol Departments for their help

    in equipping our team with the

    necessary skills to carry out

    their duties effectively.

    “We managed to have present,

    all security persons, 160 of them

    attended so we expect the de-

    partment as a whole to be posi-

    tively transformed by such an

    initiative”, he said.

    The training was coincidentally carried out two weeks after a customer satisfaction survey was carried out by Citizens Health Watch. The independent evaluator’s report pointed out that the hospital’s security were doing very well in terms of cus-tomer care, averaging 85% satis-faction rating at the Casualty and Out Patients Departments.

    By Mncedisi Khupe

    Security officers attending the Customer Care Workshop at Adlum House

  • 6

    MARCH 2017 VOLIME 2: ISSUE 9

    STAFF NEWS Hospitals on the 6th of October 1994 as a junior

    General Nurse working at the Out Patients

    Department. She was moved to the Accident

    and Emergency Department for six years. She

    was promoted on 2 February 2002 to become

    Sister-in-Charge and after two years she was

    transferred to C8 Medical Ward.

    From 2006 to 2007, Matron Zendera trained as

    an Ophthalmic Nurse at Parirenyatwa School of

    Nursing and in 2011 she acquired a Diploma in

    Nursing Administration. She was promoted to

    Matron 111 in 2015 working at Sekuru Kaguvi

    Eye Hospital. In October 2017, she was tasked

    to work as an Assistant Matron in the Principal

    Nursing Officer’s office. With effect from 5

    March she was promoted to Senior Nursing Of-

    ficer II.

    Miriam Zendera

    Matron Zendera joined Parirenyatwa Group of

    Matron Mercy Muwi joined Parirenyatwa Group of Hospitals

    on 4 September 1994. She trained as a midwife at Parirenyatwa Group of Hospitals School of

    Midwifery.

    In 2005 Matron Muwi was promoted to Sister-in-Charge. She was promoted to become Matron

    111 with effect from the 5th of March 2018. She is now the Infection Prevention and Control

    Matron.

    Mercy Muwi

    Josephine Gilda Dodzo

    Sister Josephine G. Dodzo joined Parirenyatwa Group of Hospitals

    as a General Nurse on the 7th of November 2011. In 2015, Sister Dodzo trained as a midwife.

    She further specialised as a

    paediatric nurse in 2017. She also holds a certificate in Sexual Reproductive Health and another

    one in Computers. Sister Dodzo was promoted to Sister-in-Charge with effect from 5 March 2018.

    She is stationed at Mbuya Nehanda Maternity Hospital.

    Lindsay Munjoma

    Sister Lindsay Munjoma joined Parirenyatwa Group of Hospitals on the 11th of January 2010 as a General Nurse. He specialised in Intensive and Coronary Care Nursing. Sister Munjoma holds a BSC Honours Nursing Education degree.

    He was appointed acting Sister-in-Charge for A4 Intensive Care Unit from September 2017 to March 2018. Sister Munjoma was promoted to Intensive and Coronary Care Sister-in-Charge with effect from 5 March 2018. He is in charge of B7 Intensive Care Unit.

  • 7

    MARCH 2017 VOLIME 2: ISSUE 9 MARCH 2017 VOLIME 2: ISSUE 9

    By Vanacio Ben

    Following a great season of

    football, PGH F.C prepares

    for the communications

    league set to commence

    from the 17th of March.

    Ambitious PGH F. C who

    finished last season on top

    form, have thrown in their

    hat into the ring to

    challenge defending

    champions Tendo F. C to

    play for the title this

    season. So far they have

    played against Division 2

    sides and were victors in

    all three consecutive

    games they played.

    ‘This is our year 2018,

    Parirenyatwa F. C have the

    desire to win the

    Communications League

    this year,’ said the PGH

    F.C coach.

    They have strengthened the

    team as other PGH F.C

    players who were playing

    for Dandaro last season are

    back home.

    This year it’s all eyes on

    Parirenyatwa F.C 2018

    owing to the support from

    PGH F.C fans who are

    coming in numbers and the

    moral is very high.

    PARIRENYATWA HOSPITAL F.C PREPS FOR THE

    COMMUNICATION LEAGUE 2018

    Parirenyatwa Football Club