parabit systems inc

Parabit Systems Inc.ACS Enterprise Software

Service Technician User’s Guide

Release: Version 3.8.62

Effective Date: December 2018

Parabit Systems, Inc.35 Debevoise AvenueRoosevelt, NY 11575

NOTICE

Copyright © 2018 by Parabit Systems, Inc.All rights reserved. No part of the contents of this book may be reproduced or transmitted in any form or by any means without the written permission of the publisher.

ACS Enterprise Software User’s Guide

Table of Contents

Preface

Intended Audience ............................................................................................................................................1Trademark Acknowledgments ..........................................................................................................................1How to Use this Guide.........................................................................................................................................1Conventions Used in this Guide.........................................................................................................................1Navigating this Manual as a PDF.......................................................................................................................2Contact Us ...........................................................................................................................................................2

Chapter 1 Setting Up ACS EnterpriseOverview ............................................................................................................................................................. 3Hardware and Software Requirements............................................................................................................3

ACS Enterprise System Software and Hardware Requirements...............................................................3Server Software........................................................................................................................................3Server Hardware......................................................................................................................................3Client Software ........................................................................................................................................4Client Hardware ......................................................................................................................................4

Setting Up ACS Enterprise for the First Time ......................................................................................................4Logging In, Logging Out/Exiting When Configured as Active Directory ......................................................6

Logging In.......................................................................................................................................................6Logging Out/Exiting ......................................................................................................................................6

Logging In, Logging Out/Exiting When Configured as SQL Server................................................................7Logging In.......................................................................................................................................................7

Setting Up the ACS-1E or ACS-1EUL Panel........................................................................................................8Logging Out.......................................................................................................................................................12

Chapter 2 Using the Options MenuSite Management ............................................................................................................................................ 13

Accessing Site Management ....................................................................................................................13Layout of the Site Management Screen ..................................................................................................14

Site...........................................................................................................................................................15Site Manager .........................................................................................................................................15Connection ............................................................................................................................................15Connections Statistics ...........................................................................................................................16Controller................................................................................................................................................16CR Configuration...................................................................................................................................16AXSView Settings ...................................................................................................................................17Assigned to Users (Including AFH Services) Settings ..........................................................................18Notes.......................................................................................................................................................18Site Created...........................................................................................................................................18

Site Menu......................................................................................................................................................18Find..........................................................................................................................................................18

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Filter .........................................................................................................................................................21New.........................................................................................................................................................21Delete .....................................................................................................................................................22

Configure Menu ..........................................................................................................................................22DST Setup................................................................................................................................................22Sensor Configuration (ACS-1EV1 and ACS-1EUL) ..............................................................................22Sensor/Site Config (ACS-2 Only) ..........................................................................................................24Card Reader(s) (ACS-1EV1 and ACS-1E UL) ......................................................................................25Network Setup (ACS-2 ONLY) ..............................................................................................................25DNS Setup (ACS-1EUL Only) .................................................................................................................27

Connect Menu ............................................................................................................................................27Remote Connect ..................................................................................................................................27Direct Connect......................................................................................................................................31Update Firmware (ACS-1E only) ..........................................................................................................32

Initialize Menu ..............................................................................................................................................34Edit Menu .....................................................................................................................................................35Reports Menu...............................................................................................................................................35

Menu Bar ................................................................................................................................................35Panel List Report ....................................................................................................................................36Download Report ..................................................................................................................................36User Edit Log Report ..............................................................................................................................37

View History ..................................................................................................................................................38Accessing the Site Log..........................................................................................................................38Accessing the Site Trails ........................................................................................................................38Accessing the Site Connection Statistics............................................................................................38

Export ............................................................................................................................................................38Daily Access Schedule Setup ..........................................................................................................................38

Creating a New Daily Access Schedule ..................................................................................................38Creating a New Daily Access Schedule Based on Existing One .....................................................40Editing a Daily Access Schedule .........................................................................................................40Deleting a Daily Access Schedule ......................................................................................................40

Finding a Daily Access Schedule ..............................................................................................................41Viewing a Daily Access Schedule Log .....................................................................................................41

Holiday Schedule Setup ...................................................................................................................................42Accessing Holiday Schedule Setup ..........................................................................................................43Adding a New Holiday Schedule..............................................................................................................43Viewing the Holiday Schedule Change Log ...........................................................................................46Viewing/Editing the View/Update Holiday (10 Year) List .......................................................................46Adding a New Holiday to the 10-Year Holiday List .................................................................................48Deleting a Holiday from the 10 Year Holiday List.....................................................................................50

BIN/Special BIN/Suspect...................................................................................................................................50Compressing BIN Files..................................................................................................................................51Deleting an Uncompressed BIN File ..........................................................................................................53

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Deleting a Compressed BIN File ................................................................................................................53Creating a New BIN File..............................................................................................................................53Exporting a BIN File to Excel .......................................................................................................................55

Converting a BIN File to an Excel File ..................................................................................................55Quick Method for Naming the Excel File with the Original BIN File Name......................................55

Creating the Suspect Card BIN File...........................................................................................................56Activating Global BIN File...........................................................................................................................57

Using the Global BIN File .......................................................................................................................58Logs.....................................................................................................................................................................59

ACS Log........................................................................................................................................................59User Activity Log ..........................................................................................................................................60

Exporting the Login History to Excel.....................................................................................................61

Chapter 3 Using the Setup MenuDatabase ..........................................................................................................................................................63

Configuring the Database Setting ............................................................................................................63Dial Up/Direct ....................................................................................................................................................64

Connecting to the ACS Panel using Dial Up/Direct................................................................................64Site Default Settings ..........................................................................................................................................65

Accessing and Configuring Site Default Settings ....................................................................................65Configuring the Site Default Settings for an ACS-2 Panel.......................................................................67Configuring the Site Default Settings for the ACS-1E Sensor Configuration .........................................68Configuring the Site Default Settings for the ACS-1E Card Reader Configuration..............................69

10 Year DST Setup..............................................................................................................................................70Accessing and Configuring 10 Year DST Setup .......................................................................................70

Time Zone Selection ..........................................................................................................................................71Accessing and Selecting Time Zone Selection ........................................................................................71

AXSView IP/Ports................................................................................................................................................72Accessing and Adding AXSView IP/Ports.................................................................................................72Deleting an AXSView IP Address/DNS or Port ..........................................................................................73

DNS Settings .......................................................................................................................................................73Accessing DNS Settings ..............................................................................................................................73DNS for an Individual Location ..................................................................................................................74DNS Names on the Site Management and AXSView Screens...............................................................74

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Preface

Intended Audience

This user’s guide is for Installers and Service Technicians of Parabit Systems, Inc. ACS Enterprise.

Trademark Acknowledgments

ACS-1E, ACS Enterprise, AFH Service, AVA, AXSView Service, MMR, and SkimGard are registered trade-marks of Parabit Systems Inc. or its subsidiaries in the United States and/or other countries.Parabit Systems, Inc. and Parabit are trademarks of Parabit Systems Inc. or its subsidiaries in the United States and/or other countries.All other trademarks and trade names are the property of their respective owners.

How to Use this Guide

This guide provides concise, step-by-step instructions for set-up. configuration and operation of the ACS Enterprise software product.

Conventions Used in this Guide

This guide contains the following conventions:

Convention Example

Screen names, dialog box names, tab names, window names, field names, and menu names appear in bold font.

Click the Customer box.

File names are italicized. AxsView.Transceiver.Installer.msi

Steps to be performed in order are numbered and/or lettered.

1. Click Save and Close to save the information before closing the dialog box, or click Can-cel to close the dialog box without saving the information.

2. From the Login screen, click Setup, and then click Login.

Unordered steps are presented in bullets. • Microsoft Windows 7 or greater• Microsoft Net 3.5 and .Net 3.51

ACS Enterprise Service Technician User’s Guide Ver 3.8.62 1

Preface

Warnings, Cautions, and Notes are used to draw immediate attention to matters of importance. The following is a definition of their meanings:

WARNING: INDICATES A POTENTIALLY HAZARDOUS SITUATION THAT, IF NOT AVOIDED, COULD RESULT IN SERIOUS INJURY.

CAUTION: Indicates a hazardous situation that, if not avoided, could result in data loss or product damage.

Note: Indicates additional information.

Navigating this Manual as a PDF

This manual includes embedded hyperlinks for quick access to procedures and other sections when viewing the manual as a PDF. Click on any section title or page reference to immediately display that content. Here are some helpful keyboard shortcuts when using the Adobe Reader:• To return to your previous location in the manual after following a hyperlink, press Alt+Left Arrow.• To return to the hyperlink destination after returning to the previous location, press Alt+Right Arrow.• To open a Search window, press Ctrl+Shift+F. Enter your search term in the text field and click

Search. Every instance of the search term that appears in the manual will display in the Search win-dow. Click on any of the instances to jump directly to that section.

Contact Us

Parabit Systems, Inc.35 Debevoise AvenueRoosevelt, NY 115751 (888) 3-PARABIT

Checkboxes

• To select (enable) a checkbox setting, clickin the checkbox. The checkbox has a checkmark.

• To clear (disable) a checkbox setting, clickon the check mark in the checkbox. Thecheckbox is empty.

Series of menu options to click Click Options > User Management > Add New

Convention Example

2 ACS Enterprise Service Technician User’s Guide Ver 3.8.62

Chapter 1Setting Up ACS Enterprise

1.1 Overview ..................................................................................................................................31.2 Hardware and Software Requirements .................................................................................31.3 Setting Up ACS Enterprise for the First Time ...........................................................................41.4 Logging In, Logging Out/Exiting When Configured as Active Directory............................61.5 Logging In, Logging Out/Exiting When Configured as SQL Server .....................................71.6 Setting Up the ACS-1E or ACS-1EUL Panel.............................................................................81.7 Logging Out .............................................................................................................................12

1.1 Overview

Parabit System’s ACS Enterprise software supports the remote management and configuration of the ACS-2/ACS-1EV1/ACS-1EV2 (ACS Panels) ATM Lobby Card Entry Access Control Systems. Remote configuration changes, daily and holiday schedule updates, and system diagnostics can be per-formed remotely over an Ethernet or modem connection or locally via a crossover or serial cable.A central SQL database stores system activity and Fully Masked/PCI Compliant/Full Card/NFC-enabled mobile phone used audit trails, ACS Panel Event audit trails, and the ACS Enter-prise system’s user activity logs. This database also supports investigation of database changes, ACS Controller downloads/uploads, panel events, and card activity.

1.2 Hardware and Software Requirements

1.2.1 ACS Enterprise System Software and Hardware Requirements

1.2.1.1 Server Software

The ACS Enterprise software contains a relational database that has been tested to run on Microsoft SQL Express 2005, Standard SQL Server 2005, and Standard SQL 2008 server or later. The server is part of the Active Directory that contains the assigned users who connect to the system via Mixed Mode authentication. Communication between the SQL server and the client application is processed under normal Microsoft TCIP communication port protocols. There have been no customizations to theconfiguration of the data links.

1.2.1.2 Server Hardware

The minimum server hardware requirements are listed below:

• Memory: 8GB with ECC• Processor: x64 running at 2GHz or faster; Intel core i3 or higher preferred• Hard Drive: min 100GB• Network Adapter: GigabitThe database consumes approximately 100 MB of disk space for a complete install of data.The card data and panel events consume approximately 10 GB of disk space per 1,000 panels per year within the SQL database for ACS Enterprise.


Setting Up ACS Enterprise for the First Time

1.2.1.3 Client Software

The client application requires the following: • Windows 7 (32-bit and 64-bit versions)• .Net 3.5 and .Net 3.51 components

Note: The workstation must reside in the same Active Directory as the SQL server hosting the data.Antivirus and anti-malware applications do not affect the system.

1.2.1.4 Client HardwareThe client hardware specifications must also follow Microsoft's minimum hardware requirements for the operating systems listed in “1.2.1.3 Client Software”.

1.3 Setting Up ACS Enterprise for the First Time

1. Double-click the ACS Enterprise icon located on your desktop.

FIGURE 1–1. ACS Enterprise Icon

The ACS Enterprise Login Screen appears.

FIGURE 1–2. Login Screen


Setting Up ACS Enterprise for the First Time

2. From the Login screen, go to Setup > Database. The Database Setup dialog box appears.

FIGURE 1–3. Database Setup Dialog Box

3. Under DB Server Information, enter the following information:a. In Enter Server Name box, enter the name of the SQL server.b. In the Database box, enter the name of the database.c. In the Authentication box, select the type of authentication required:

• Windows Authentication: Uses the Windows credentials for authentication• SQL Server Authentication: Requires a user name and password for authentication

d. For SQL Server Authentication, enter the User Name and Password provided by Parabit Systems.4. Click Save and Close to save the information before closing the dialog box, or click Cancel to

close the dialog box without saving the information. The Login screen reappears.



Logging In, Logging Out/Exiting When Configured as Active

5. From the Login screen, click Setup, and then click Login. The Set Login dialog box appears.

FIGURE 1–5. Set Login Dialog Box

6. Select one of the following logins:• Active Directory: Uses the Windows credentials• SQL Server: Requires a user name and password

7. Click Save and Close to save the information.

FIGURE 1–6. Login Type Message Dialog Box

8. Click OK to change the login type. The ACS Enterprise software closes and you will need to manu-ally reopen the software.

1.4 Logging In, Logging Out/Exiting When Configured as Active Directory

1.4.1 Logging In

Double-click the ACS Enterprise icon located on your desktop.


The Main Menu screen appears.

1.4.2 Logging Out/Exiting

On the Main Menu screen, go to File > Log Out/Exit. The ACS Enterprise software closes.


Logging In, Logging Out/Exiting When Configured as SQL Server

1.5 Logging In, Logging Out/Exiting When Configured as SQL Server

1.5.1 Logging In

1. Double-click the ACS Enterprise icon located on your desktop.


The Login screen appears.


2. Enter your User Name and Password, and then click Enter. The Main Menu appears.

FIGURE 1–10. Main Menu


Setting Up the ACS-1E or ACS-1EUL Panel

1.6 Setting Up the ACS-1E or ACS-1EUL Panel

1. On the Main Menu screen, go to Options > Site Management. The Site Management screenappears.

FIGURE 1–11. Site Management Screen

2. Select a site from the left menu.3. Complete the required information for the following subsections of the Site Management screen.

• Site:• Site ID is automatically populated based on the selected panel.• In the Time Zone list, select the site’s time zone.• In the Territory list, select the site’s territory.

• Connection:• In the IP Address (Phone Number) field, enter the numeric IP address or dial up phone num-

ber. If you enter an IP address, the Port Number must also be entered.• CR Configuration:

• In the BIN File list, select a BIN file.• In the Daily Schedule list, select a daily schedule.• In the Holiday Schedule list, select a holiday schedule.

4. From the top menu, go to Configure > DST Setup. Confirm/configure daylight saving time settingsand click Save.



Note: Daylight Saving Time settings are preset to 2:00 AM for Spring and Fall.

5. From the header menu, go to Configure > Sensor Configuration. The ACS-1E Sensor Configurationdialog box appears.

FIGURE 1–12. ACS-1E Sensor Configuration Dialog Box

a. Under Sensor Settings, set the alarms for each card reader. Note the definitions below.TABLE 1–1. Sensor Settings Definitions

Setting Description

Pulse Duration Sets the delay time for Primary Board (Output1-K3 and Output2 - K2 relay outputs) and I/O Relay Board (Outputs 1-4 and Inputs 1-4)

Normally Closed (NC) Sets any I/O Relay Board input to be Normally Closed (NC)

Inhibit Inhibits the door relays from the 6 card reader security output signals (Overlay, Tamper, and CableCut), the BoxTamper signal, and the 4 I/O Relay Board Inputs

Overlay (Skimmer) Detects if a skimmer has been placed over the card reader

Tamper Detects if the card reader has been moved from its mounting place



b. After all settings are selected, click Save.6. From the header menu, go to Configure > Card Reader(s). The ACS-1E Card Reader dialog box

appears.

FIGURE 1–13. Card Reader(s) Dialog Box

a. In the Card Reader(s) Config subsection, configure the settings for each card reader. Selectthe checkbox to activate the operation or leave the checkbox empty to deactivate the oper-ation.

Cable Cut Detects if one or more of the cables has been cut

Box Tamper Detects if the card reader box has been opened

Suspect Card Detects up to 50 suspect card or stolen cards. Each suspect card is registered in the audit trail and the door remains locked

Load S.C. Programs the Suspect Card file into the ACS-1E Panel

Inputs 1-4

Assigns the I/O Relay Inputs a sensor name and allows Primary Board and I/O Relay Board Relay Outputs to be assigned by selecting the appropriate Relay Output checkboxes.

To create or edit the drop down list of Inputs, go to File > Sensor List. Enter the Input name(s) and click Save.

Setting Description



TABLE 1–2. Card Reader Configuration Settings

b. In the Card Match subsection, configure the card match settings for each card reader(s):• For Mag Stripe, select one of the following:

• Any Card: Accepts all cards• Partial Match: Accepts cards that have a partial match in the BIN file• Bank Card with Partial Match Fallback: Accepts Credit/Debit Cards that follow the Bank

ISO Magnetic Encoding specification (Track 2 of the Magnetic Stripe is encoded begin-ning with a 4 or 5 with a single field separator “=” character encoded between the 11thand 21st digit) or the leading digits encoded in Track 2 (where the card encodingbegins with 0, 1, 2, 3, 6, 7, 8, 9) is an entry found within the specified BIN file programmedwithin the ACS Panel.

• For MMR, select one of the following:• Protocol Match: Detects a financial protocol match. Accepts NFC protocols ISO 15693,

ISO 14443A&B and FeliCa.• Financial Basic: Detects ISO 14443A-4 compliant and ISO 14443B protocols, which are

used for contactless credit and debit cards, and creates a UID (unique session ID num-ber).

• Financial Advanced: Completes a Financial Basic match and requires a PAN (PrimaryAccount Number) from a contactless device or a token from a mobile device.

Setting Description

Card Reader Assigns the card reader to a door. Recommended delay time: 5 to 8 seconds

Egress Assigns the Egress “exit” and/or Key Override “bypass” switch to a door. Recommended delay time: 5 to 8 seconds.

Auto Relock Assigns the automatic relock switch to the programmed Door Relay and cuts the Card Reader and Egress Delay down to 1 second

Door AjarSets the maximum amount of time the door can remain open. Available delay time: 1 to 5 minutes. Sends out a message via the ACS Controller cache that the door is being held open.

Blink Red

Sets the card reader LED indicator to a blinking red state

This feature only works with Legacy ACS-2 Insert and Swipe, and ACS-1E Insert and Swipe Card Readers.

MMR Skim Count

Sets the MMR skim count (default is 5)

The multi media reader (MMR) skim count is a NFC skim detection algorithm. The skim count represents the number of detections before issuing an alarm. If 3 is selected, then a phone held close to the MMR for too long may be considered an interception device, thus issuing a false alarm. If 10 is selected, it may take up to 40 minutes to detect a potential skimming device. Selecting 5 (recommended default) detects NFC skimming in a maximum of 20 minutes, which is considered reasonable and minimizes the risk of a false alarm.


Logging Out

7. From the header menu, select Initialize to push the settings to the ACS Controller database. TheInitialize dialog box appears.

FIGURE 1–14. Initialize Dialog Box

a. Select the All checkbox and then click Initialize Current Site.b. Once initialization is complete, click Exit.

1.7 Logging Out

To exit the application, on the Main Menu screen, click File > Exit.


Chapter 2Using the Options Menu

This chapter contains information about the Options Menu.2.1 Site Management .....................................................................................................................132.2 Daily Access Schedule Setup .................................................................................................382.3 Holiday Schedule Setup ..........................................................................................................422.4 BIN/Special BIN/Suspect .........................................................................................................502.5 Logs............................................................................................................................................59

2.1 Site Management

The Site Management screen provides site information related to connection, configuration, usage, and update status.

2.1.1 Accessing Site Management

To access the Site Management screen, on the Main Menu screen, go to Options > Site Management. The Site Management screen appears.

FIGURE 2–1. Site Management Screen - ACS-1EV1 Panel


Using the Options Menu Site Management

The Site Management screen contains the following submenus:

FIGURE 2–2. Site Management Menu

2.1.2 Layout of the Site Management Screen

On the left side of the Site Management screen is a master site list. Scrolling up and down displays all the known sites. When you select a site, the type of site displays at the top.

FIGURE 2–3. Site Management Screen - Master Site ListThe Site Management home screen also contains the following sections:• Site• Site Manager• Connection• Connections Statistics• Controller• CR Configuration• AXSView• Assigned to Users (Including AFH Services)• Notes• Site CreatedThe values on this screen cannot be edited unless you are in the edit mode. To edit the data, click Edit or press the key F1. The background turns from yellow (read-only) to blue to indicate that you are in edit mode. When you are done editing, click Edit or press F1 again.


Site Management Using the Options Menu

2.1.2.1 SiteThe Site subsection contains specific information about the site.

FIGURE 2–4. Site Subsection• Site ID: Populates with the ACS Panel name.• Site Name: Sets the site name of the location.• Asset Tag: Sets the ID or inventory number, if inventory software is used to track physical assets

owned by the company.• Address, City, State, and Zip: Sets the postal address information for this location.• Time Zone: Sets the time zone for this location. This is important for proper clock operations.• Territory: Classifies what organizational group the ACS Controller is in.

Note: This is for administrator purposes only, but name cannot be left blank.

• Remote Site: Select the checkbox if the location is a remote site (ASC Controller is in a location withno staff).

2.1.2.2 Site ManagerThe Site Manager subsection contains information about the site contact.

FIGURE 2–5. Site Manager Subsection• Name: Sets the branch manager or site contact name for the location.• Phone: Sets the phone number for the name listed above.

2.1.2.3 ConnectionThe Connection settings indicate how the software should connect to a remote ACS Controller. Incor-rect information results in a failed connection to an ACS Panel.

FIGURE 2–6. Connection Subsection



• IP Address (Phone Number): Sets the network address or phone number that allows ACS Enterprisesoftware to connect to the ACS Controller. The software automatically differentiates between anIP address and a phone number to properly connect to an ACS Panel.

• Ping Controller: Pings the ACS Controller to see if it is active.

Note: This feature sends test data to the ACS Controller and reports success or failure. Certainnetwork conditions will block a ping while still allowing the ACS Controller to connect.

• Port Number: Sets the TCP port number if a site is a network-based ACS Controller. Typically this is2000, but may vary depending on the network configuration. On phone line-based systems, thissetting is irrelevant.

• Modem Ring Count: For users with modems, sets the number of attempts (“rings”) to connect withthe ACS Controller. On network-based systems, this setting is irrelevant.

• No Connection Available: Select the checkbox for locations with no phone or network lines.• Shared Line: Select the checkbox for locations that have phone lines connected with a fax

machine.

2.1.2.4 Connections StatisticsConnection Statistics settings are used to determine the operational health of a ACS Controller.

FIGURE 2–7. Connection Statistics Subsection• Last Attempted: Displays the last time an operator tried to connect.• Last Good: Displays the last time an operator connected. This date should the same as the Last

Attempted date for a properly functioning ACS Controller.• More: Displays additional update statistics.

2.1.2.5 Controller • Serial Number: Displays the serial number of the ACS Controller the site is connecting to. If this set-

ting is blank, a proper connection has never been established. This setting is automatically popu-lated and not editable by the user.

• Version: Displays the firmware version of the ACS Controller. This setting is automatically populatedand not editable by the user.

Note: The firmware name indicates the capabilities and functions of the ACS Controller. For a listof firmware names, contact your Parabit Customer Support Representative.

2.1.2.6 CR ConfigurationThe CR Configuration settings show the card reader configuration and how the reader will function when a card is presented.• Single CR Mode: Select the checkbox if this location has only one card reader.• Global BIN File: Select the checkbox to set the BIN File to all sites without changing the current BIN

file setting.• CR1 and CR2:



• Serial No: Automatically records the card reader serial number when ACS Enterprise connectsto the ACS Panel with at least one operating card reader. This cannot be set by the user.

• BIN File: If a Global BIN file is selected via the BIN/Special BIN/Suspect feature (see 2.4 BIN/Spe-cial BIN/Suspect), this box will be checked. This box is not editable by the user.

• Daily Schedule: Select the daily schedule for this card reader. For an explanation of dailyschedules, see 2.1.9 View History.

• Holiday Schedule: Select the holiday schedule for this card reader. For an explanation of dailyschedules, see 2.3 Holiday Schedule Setup.

2.1.2.7 AXSView SettingsAXSView is add-on software that enables ACS Controllers to send messages and alerts to external alarm consoles such as MAS. For installations not utilizing AXSView, this section may be skipped and the Enable checkbox should be cleared.1. Select the Enable checkbox for system that has the AXSView system.2. Select Setup. The AXSView dialog box appears.

FIGURE 2–8. AXSView Dialog Box

3. In the Messages ID box, enter a string that is communicated to the alarm console. This informationis dependent on the operator of the alarm console.

4. In the IP 1/DNS list, select the AXS service that is to receive messages from the new locations.

Note: Steps on how to populate this drop down is covered in the section AXSView IP/Ports.

5. In the Port 1 list, select the AXS service port that is to receive messages from the new locations.

Note: Steps on how to populate this drop down is covered in the section AXSView IP/Ports.

6. Do the same for the other IP/DNS and Port lists. It is best to fill in all three pairs of settings, but it is notrequired.

7. On ACS-1EUL systems only, select the Send Card Data checkbox for system configured to have livedata sent to the data base when a card is resented at the reader. On other system versions, thissetting is irrelevant.

8. Select Exit when changes are complete.



2.1.2.8 Assigned to Users (Including AFH Services) SettingsUsers can have sites assigned in order to use the job scheduler. Add-on services like the AFH system can also have sites assigned. 1. In the large box, view the users assigned to this site.2. Select the Assigned to Me checkbox to add your name to the site assignment list.

Note: You may only assign and unassign yourself from a site. To manage other users’ assignments, see 3.3 Site Default Settings.

2.1.2.9 NotesIn the Notes section, enter any necessary or useful text. This is a free form text box.

2.1.2.10 Site CreatedIn the Site Created section, view the date and name of the user who created the site originally in the system. This aids in preventing the creation of a duplicate site.

2.1.3 Site Menu

The Site menu contains information about the physical location of the ACS Controller.

2.1.3.1 Find

The Find feature is a helpful search function for locating a site by specific criteria.To access the Find options, go to Options > Site Management > Site > Find. The following search by options are available:• Site ID• Assets Tag• Address• Phone/IP• Advanced Search

Site ID

FIGURE 2–9. Find Site Dialog Box1. In the Enter the Site ID box, enter a site ID. The list auto updates with each character entered. Con-

tinue until the proper site is located.



2. Select OK to open the site selected on the Site Management screen.

Assets Tag

FIGURE 2–10. Find Asset Tag Dialog Box1. In the Enter Asset Tag box, enter an asset tag. The list auto updates with each character entered.

Continue until the proper site is located.2. Select OK to open the site selected on the Site Management screen.

Address

FIGURE 2–11. Find Address Tag Dialog Box1. In the Enter the Address box, enter a locations address. The list auto updates with each character

entered. Continue until the proper site is located.2. Select OK to open the site selected on the Site Management screen.



Phone/IP

FIGURE 2–12. Phone or IP Tag Dialog Box1. In the Enter the Phone or IP box, enter an IP address or Phone number. The list auto updates with

each character entered. Continue until the proper site is located.2. Select OK to open the site selected on the Site Management screen.

Advanced Search

The Advanced Site Search screen allows users to search by multiple criteria.

FIGURE 2–13. Advanced Site Search Dialog Box1. Select the option button next to the type of information to search by.2. In the Enter the Value box, enter the known information for the site. The system begins searching

the field selected for each letter entered.



3. Select OK to open the site selected on the Site Management screen.

2.1.3.2 FilterThe Filter function alters the site list to only show the type of ACS Controller selected.1. On the Site Management screen, got to Site > Filter.2. Select from the following options:

• ACS-2: Displays only the ACS-2 sites into the site list.• ACS-1EV1: Displays only the ACS-1EV1 sites into the site list.• ACS-1EUL: Displays only the ACS-1EUL sites into the site list.• All: Displays all sites into the site list.

2.1.3.3 NewThe New function of the Site Management screen is used to create new sites in the system.1. On the Site Management screen, go to Site > New. The Controller dialog box appears.

FIGURE 2–14. Controller Dialog Box

2. From the Controller list, select the type of hardware that the site contains and click OK. The InputSite ID dialog box appears.

FIGURE 2–15. Input Site ID Dialog Box

Note: Controller types are not interchangeable. This information must be correct the first time or the site will need to be deleted and re-created.

3. In the Enter Site ID box, enter the name of the location to display in the site list and click OK.The SiteManagement screen appears.

4. On the Site Management screen, enter the required information.

Note: A detailed explanation of Site Management is described in 2.1.2 Layout of the Site Man-agement Screen.

5. Select Edit or F1 to complete the site creation process.

Note: Mandatory items that are left blank will present a pop up box with a notification of themissing information. The screen will not come out of edit mode until all the mandatory items are entered.



2.1.3.4 DeleteWhen a site has been decommissioned or is a duplicate, it may need to be deleted. 1. On the Site Management screen, go to Site > Delete. A confirmation dialog box appears.

FIGURE 2–16. Delete Confirmation Tag Dialog Box

2. Select Yes to delete the site. The warning message applies to all users. However, only a Super Usercan restore a site.

2.1.4 Configure Menu

The Configure menu facilitates set up of card readers, sensor configurations, and network functions. The items displayed are dependent on the type of ACS Controller selected in the site list. Certain items will not be shown for some ACS Controller types.

2.1.4.1 DST Setup

1. On the Site Management screen, go to Configure > DST. The DST Setup dialog box appears.

FIGURE 2–17. DST Setup Dialog Box

2. Select the Enable DST checkbox for locations that use the DST system.

Note: Some European sites may not use this function.

3. In the Spring Forward at box, enter the hour that the DST change takes place in the spring. Typicallythis is 2:00 AM.

4. In the Fall Back at box, enter the hour when the DST change takes place in the fall. Typically this is2:00 AM.

5. Select Save.

2.1.4.2 Sensor Configuration (ACS-1EV1 and ACS-1EUL)Sensor configuration controls how input and output relays and connectors react to events (for exam-ple, what happens when a person selects the Exit button).



1. On the Site Management screen, after selecting an ACS-1E site, go to Configure > Sensor Configu-ration. The ACS-1E Sensor Configuration dialog box appears.

FIGURE 2–18. ACS-1E Configuration Dialog Box

2. Select the appropriate checkboxes. See 1.6 Setting Up the ACS-1E or ACS-1EUL Panel for additional information and instructions.

3. Select Save.



2.1.4.3 Sensor/Site Config (ACS-2 Only)1. On the Site Management screen, after selecting an ACS-2 site, go to Configure > Sensor/Site Con-

fig. The ACS-2 Configuration dialog box appears.

FIGURE 2–19. ACS-2 Configuration Dialog Box

2. Under Input Configuration, enter the appropriate settings for the customer. See3. Under Reader Settings, enter the appropriate settings for the customer.4. Select Save.



2.1.4.4 Card Reader(s) (ACS-1EV1 and ACS-1E UL)1. On the Site Management screen, after selecting an ACS-1E site, go to Configure > Card Reader(s).

The Card Reader(s) dialog box appears.

FIGURE 2–20. Card Reader(s) Dialog Box

2. Under Card Reader Config, enter the appropriate settings for the customer.3. Under Card Match, enter the appropriate settings for the customer.

Note: For additional information on these settings, see section 1.6 Setting Up the ACS-1E orACS-1EUL Panel.

4. Under CR Type, select the correct type of door lock hardware installed at the site location.

Note: These settings are informational-only and have no effect on the general operation of theACS Panel.

5. Select Save.

2.1.4.5 Network Setup (ACS-2 ONLY)The Network Setup dialog box configures the IP address of an ACS-2 Network card. A special serial cable supplied by Parabit Systems is required for this function.



1. On the Site Management screen, after selecting an ACS-2 site, go to Configure > Network Setup.The Network Setup dialog box appears.

FIGURE 2–21. Network Setup Dialog Box

2. Connect a USB to Serial converter to an active USB port on the local PC being used for the config-uration of the ACS-2 Network Card.

3. Open Device Manager of the local PC to determine the COM port assigned to the converter.4. Connect the RS232 end of the serial cable to the DB9 connector on the converter.5. Connect the 3-pin connector, of the serial cable, to the 3-pin port on the ACS-2 Ethernet card. This

port is located on the top center of the board.6. On the Network Setup dialog box, in the COM Port list, select the correct port that was assigned to

the converter.7. Click Read to fill in the dialog box with the current IP configuration stored in the network card of the

ACS Controller.

Note: If no data is displayed, the 3-pin connector may be plugged in upside down on the ACS-2network card. Flip the cable over. No damage will result from the cable being incorrectly connected.

8. After the data is populated, update the IP address, Subnet Mask, Gateway and Port to the valuessupplied by the network administrator.

9. Select Save.10. Update the network configuration of the PC to conform to the network settings just saved and test

connection to the ACS Controller using Remote Connect (see 2.1.5.1 Remote Connect).



2.1.4.6 DNS Setup (ACS-1EUL Only)1. On the Site Management screen, after selecting an ACS-1E1EULUL site, go to Configure > DNS

Setup. The DNS Setup dialog box appears.

FIGURE 2–22. DNS Setup Dialog Box

2. Select the Global checkbox to accept the Global configuration or clear the Global checkbox toaccept the local controller configuration.

3. In the Primary IP and Secondary IP boxes, enter the proper IP addresses.4. Select Save.

2.1.5 Connect Menu

You can connect to ACS Controllers in 3 ways depending on the installation and the job being per-formed. • Network connection over a customer office network (LAN) or an Ethernet cross-over cable.• Modem connections over phone lines via modems.• Direct connections through a serial cable connected directly to the ACS Controller from the PC.

2.1.5.1 Remote Connect

A remote connection is any connection that is not the direct serial. The ACS software determines if the data in the IP Address (Phone Number) box is Ethernet or phone service. The type of ACS Controller is not relevant to this function.



FIGURE 2–23. Remote Connected ACS-1E Site Dialog Box

FIGURE 2–24. Remote Connected ACS-2 Site Dialog Box



Inquire Settings

In the Inquire section, select the appropriate button to view the settings of the currently connected ACS Controller. All settings are read only.

Note: Some items require a large amount of data to be retrieved from the ACS Controller, causing a slight delay.

• Controller ID: Current serial number of the ACS Controller• Controller Date: Current date stored in the ACS Panel clock• Controller Time: Current time stored in the ACS Panel clock• Controller Version: Current firmware version• Controller Audit (ACS-2 Only)• Config DST (ACS-1E Only): Current DST configuration• Config Card Reader (ACS-1E Only): Current card reader configuration• Config Card Match (ACS-1E Only): Current matching mode and number of readers attached• Config DNS (ACS-1EUL Only): Current IP addresses of the DNS servers loaded• Card Accept (ACS-2 Only)• I/O Sensors (ACS-2 Only)• Schedule Access (ACS-1E Only): Current daily and holiday schedules loaded• Card BIN File (ACS-1E Only): Current BIN File loaded• TimeZone Access (ACS-2 Only)• TimeZone Monitor (ACS-2 Only)• I/O (ACS-1E Only): Current sensor configuration matrix• Message AXSView (ACS-1E Only): Current configuration for AXS View communication• Message AXSView (ACS-1EUL Only): Current configuration and DNS names for AXS View communi-

cation

Audit Trail Settings (ACS-1E Only)

ACS Controllers store a record of cards and sensor events.• Card Swipe Audit Trail: This audit trail displays the 200 most recent card swipes for a site. All BIN

numbers are masked.• Result: (R) Rejected/ (A) Accepted

• Rejection can result from a bad card read or a mismatch in the Card Match settings• Card Number: All card numbers are masked (shown in Figure 2–25).• Card Type: (N) NFC (Contactless Card or Phone)/ (M) Magnetic Stripe

• Messages: This audit trail displays the 200 most recent messages related to service incidents orfunctionality changes to the panel. Messages include battery state, SkimGuard alerts, and tamperevent messages.



FIGURE 2–25. Card Swipe Audit TrailTo view the audit trails, from the Site Management screen, go to View History > View Audit Trails and select an audit trail.On the Audit Trail screen, go to File > Export to export the audit trail data to Excel.

Initialize Settings

Initialization transmits the configuration information entered on the Site Management screen to the ACS Controller's memory. The ACS Controller does not perform the new configurations until an initial-ization occurs.

Note: The system only allows one initialization to occur at a time. While one function is active, all but-tons are disabled (inactive). Once a process is completed, the buttons again become enabled.

• Controller Date (ACS-1E Only): Uploads the current date of the local PC to the ACS Controller.• Controller Date/Time (ACS-2 Only): Uploads the current date and time of the local PC to the ACS

Controller.

Note: Changes to date and time may be completed via the dialog box that appears prior toclicking OK.

• Controller ID: Changes the ACS Controller's serial number, but only if the serial is blank or the fac-tory default number is present. In all other cases, the ID number may not be changed.

• Controller Config (ACS-2 Only)• Config DST (ACS-1E Only): Uploads the current DST settings• Config Card Reader (ACS-1E Only): Uploads the current card reader configuration settings• Config Card Match (ACS-1E Only): Uploads the current card match settings• Config DNS (ACS-1EUL Only): Uploads the current DNS settings• Card Accept (ACS-2 Only)• Schedule Access (ACS-1E Only): Upload the current daily and holiday schedules• Card BIN File (ACS-1E Only): Uploads the current BIN File list• I/O (ACS-1E Only): Uploads the sensor configuration matrix input and output settings• I/O Sensor (ACS-2 Only)• TimeZone Access (ACS-2 Only)



• Message AXSView (ACS-1E Only): Uploads the current AXSView settings

Service Settings (ACS-1E Only)

The service section is designed for service technicians performing diagnostic and installation work. • CR Test (Remote Card Reader Test Mode): Overrides the current card reader setting for only 5 min-

utes and brings the card reader to card mode. After 5 minutes, the card reader goes back to thecard reader schedule. This feature can be activated remotely.

FIGURE 2–26. CR Test Dialog Box

• Clear EEPROM: Returns the ACS Controller to factory defaults

CAUTION: Clear EEPROM erases all settings and should not be used unless instructed.

• Limited Clear EEPROM: Resets cached messages and cached card swipes, and disables AXSView.• Ring Delay (ACS-1E Modem Only): Modifies the number of rings for a modem connection• IP Config: Modifies the IP address settings in the ACS Controller

Note: Changing the IP address remotely may result in an inability to reconnect if done incor-rectly.

• Reset Card Reader: Reboots the card reader micro-controller• Diagnose Relays: Activates or deactivates any one or group of output relays

Maintenance Settings (ACS-2 Only)

The maintenance section is designed for service technicians performing diagnostics and installation work.• Service Mode• Override D1 and D2• Force Sensor

Performing a Remote Connection

1. On the Site Management screen, after selecting an ACS Controller site, go to Connect > RemoteConnect. The controller site dialog box appears. See Figure 2–23 and Figure 2–24.

2. To disconnect from an ACS Controller when finished, select Disconnect.3. To clean up ACS Enterprise memory as you disconnect, click Reboot.

Note: No information is lost. The ACS Controller returns to normal function in 30 seconds.

2.1.5.2 Direct ConnectA direct connection is performed by connecting a PC to the ACS Controller via serial cable. This type of connection is used by service technicians to correct Ethernet (IP) settings that may be preventing remote connections over an IP network.



Performing a Direct Connection

1. Connect a USB to serial converter to the local PC.2. Open Device Manager of the local PC to determine the COM port assigned to the converter.3. On the ACS Enterprise Main Menu, go to Setup > Dialup/Direct.The Dialup/Direct dialog box

appears.

FIGURE 2–27. Dialup/Direct Dialog Box

4. In the COM Port list, select the COM port number to be assigned for the connection and click Save.

Note: For details on setting the port name, see 3.2 Dial Up/Direct.

5. Connect the serial cable to the port of the local PC and to the ACS Controller:a. On ACS-1E Controllers, locate the 3-pin header (J4).b. On ACS-2 Controllers, use the DB9 serial cable connected to the DB9M jack on the lower side of

the board.6. On the Site Management screen, go to Connect > Direct Connect.7. To disconnect from an ACS Controller when finished, select Disconnect.

2.1.5.3 Update Firmware (ACS-1E only)Firmware is software that runs inside a small computer system and is a permanent part of the opera-tion of the system. In ACS-1E and ACS-1EUL systems, firmware can be remotely updated. For the ACS-2 system, updates must be done by a technician on-site.Firmware configuration settings are specific to the local user. For multiple users to utilize the same new firmware file, each must perform a specific configuration process.

Note: When a firmware upgrade is made available from Parabit Systems, the user should save the firmware (“.hex” file) for retrieval.

Updating the Firmware

Note: You must be prepared to load the new firmware to at least one or more ACS-1E Panels.



1. On the Main Menu screen, go to Options > Site Management.2. Select the AC Panel from the left side of the screen.

Note: If you require multiple sites for upgrading, on the Main Menu screen, go to Setup > AssignSites and assign the required ACS Panels to your name.

3. From the Site Management header menu, go to Connect > Update Firmware > This Site or AllAssigned Sites. The Firmware Update Setup dialog box appears.

FIGURE 2–28. Firmware Update Setup Dialog Box

Note: For All Assigned Sites, you must be assigned a group of sites.

Configuring Update Firmware

Note: The settings for Update Delay, Packet Response Timeout, and Packet Download Attempts are preset to the preferred values. Consult a Parabit Support Representative before changing these settings.

1. In the Update Delay box, enter a setting to control the delay between a panel rest and the send-ing of the firmware. The default setting of 5000 applies to most situations.

2. In the Packet Response Timeout box, enter how long the system waits (in milliseconds) before con-sidering a transmitted packet a failure. The default setting of 5000 applies to most situations.

3. In Packet Download Attempts box, enter the number of retries for a successful packet delivery. Thedefault setting of 10 applies to most situations

Note: If a packet fails, the system resends the data the designated number of times. On a slow orlower speed network, this number may need to be increased. Consult a Parabit Support Representative for assistance.

4. In the Hex File box, enter the location of the new firmware file or click Browse to navigate to thelocation of the new firmware file to be transmitted to the ACS Controller.

CAUTION: Only use the Hex file supplied by the Parabit Systems Support Representative. Using a Hex file that is outdated or for the incorrect hardware can result in a non-functioning ACS Controller.



ACS Enterprise does not allow firmware to be downloaded to a panel unless the file is compat-ible with the selected panel.

5. Click Start Firmware Download.

2.1.6 Initialize Menu

Initialize transmits configuration information entered on the Site Management or other screens to the ACS Controller's memory. An ACS Controller is not updated with any configuration changes until an initialization occurs. Configuration information can be sent one at a time or in batches via the Initialize screen.To initialize your configuration information, follow the steps below.1. On the Site Management screen, select an ACS site, and then click Initialize.The Initialize dialog

box appears.


2. Select the All checkbox to enable all the items (Sync Time, Binfile Upload, Card Reader Schedule,Sensor Configuration, Card Reader Configuration, Audit Trail Download, and AXSView) to be initial-ized or select/clear individual checkboxes to initialize only specific items.

3. Under Current/Assigned Sites, select one of the following:



a. Initialize Current Site: Sends the selected parameters only to the site that is currently displayedon the Site Management screen.

b. Initialize Assigned Sites: Sends the selected parameters to all the sites that have been assignedto the current user viewing the screen.

Note: For details on assigning sites, see Site Default Settings on page 65.

4. Under Territories, select the territories to be initialized.5. Click Initialize Checked Territories to send the selected parameters to all the sites that are assigned

to the territories selected.

2.1.7 Edit Menu

The information on the Site Management screen is protected from accidental changes. When the background of the text display is yellow (default), the screen is in read-only mode and no changes can be made. When the background of the text display is blue, the screen is in edit mode.1. To enter Edit mode click Edit on Site Management header menu or press F1.2. To exit Edit mode click Edit on Site Management header menu or press F1.

2.1.8 Reports Menu

ACS Enterprise contains basic reports for site and database overview. To access the reports, on the Site Management screen, click Reports and then select a report from the list.

2.1.8.1 Menu Bar

All site management reports contain a menu bar at the top of the screen. This bar provides helpful functions such as Print, Export, Zoom, and Page scrolling.

FIGURE 2–30. Site Management Reports Menu Bar



2.1.8.2 Panel List Report

FIGURE 2–31. Panel List ReportThe Panel List Report provides a list by Site/ACS Panel of the most commonly referenced site informa-tion. The data available on this report is Site ID, Address, City, State, Zip, Code, IP Address and the most recent successful download status. This report helps identify sites with connection problems (see Last Good Download column). The exported file may be sorted and reviewed for service call manage-ment.

2.1.8.3 Download ReportThe Download Report provides a list of sites and the time that specific configuration options were downloaded to the ACS Controller. This information indicates the last time holiday schedules were downloaded or what other settings were uploaded to the ACS Panel for the specified date range.

FIGURE 2–32. Download Report



The Field column shows the individual function items such as Auto Sync Time, Holiday List, Time Zone, Date, Time, and many other configuration settings that have been set within ACS Panels.The Filter By data fields support filtering the data down to specific sites or dates. In the Site ID box, enter the ID of a site exactly as listed (capitalization and spaces matter). If Site ID is not correctly entered, no results may be displayed. Click Filter to refresh the data display.From and To selectors allow a date range entry. Clear the All checkbox and enter a date range using the calendar. Click Filter to refresh the data display.

2.1.8.4 User Edit Log ReportThe User Edit Log Report provides a log of any field changes within ACS Enterprise. This report supports investigation of any changes to configuration data.

FIGURE 2–33. User Edit Log ReportThe data available on this report is User Name, Site ID, Date, Time, Previous Value (the value of a field before the change), and the Current Value (the value within the data field after the change). The Filter By data fields support filtering the data down to specific sites or dates. In the Site ID box, enter the ID of a site exactly as listed. Capitalization and spaces are important. If Site ID is not correctly entered, no results may be displayed. Click Filter to refresh the data display.From and To selectors allow a date range entry. Clear the All checkbox and enter a date range using the calendar. Click Filter to refresh the data display.


Using the Options Menu Daily Access Schedule Setup

2.1.9 View History

ACS Enterprise contains history for:• Site Log• Audit Trail• Connection Statistics

2.1.9.1 Accessing the Site Log

To access the site log, on the Site Management header menu, go to View History > View Log.

2.1.9.2 Accessing the Site TrailsTo access the site audit trail options, on the Site Management header menu, go to View History > View Audit Trail. You then have 2 options.

a. Card Swipe: This audit trail displays the 200 most recent card swipes (with BIN numbers masked) for a site. To see additional card swipes, click Next 200. To return to more recent card swipes, click Previous 200.

b. Cached Message: This audit trail displays the 200 most recent messages related to service inci-dents or functionality changes to the panel. To see additional cached messages, click Next 200. To return to more recent card messages, click Previous 200.

2.1.9.3 Accessing the Site Connection StatisticsTo access the site’s connection statistics, on the Site Management header menu, go to View History > Statistics.

2.1.10 Export

You can export all the site information to an Excel file. To export to an Excel file:1. On the Site Management header menu, click Export > Export Site Information to Excel. The Save As

dialog box appears.2. Navigate to the location where you would like to save the Excel file.3. In the File name box, enter a name for the file and click Save.

2.2 Daily Access Schedule Setup

The daily access schedule assigns card reader functions for specified time intervals. Time is in the 24-hour military format (HH:MM) while state control (card reader function) is available as blank, card, lock, open, and ignore. Each time interval and state control can be configured up to 6 times per day.ACS Enterprise software is preset with 24 Hour Card access and must be updated according to your financial institution’s preferred schedule.

2.2.1 Creating a New Daily Access Schedule

1. From the Main Menu screen, go to Options > Daily Access Schedule Setup.


Daily Access Schedule Setup Using the Options Menu

2. On the Daily Schedule dialog box, click File, and then click New Schedule. A blank Daily Scheduledialog box appears.

FIGURE 2–34. New Daily Schedule Dialog Box

3. In the Time 1 column, next to the appropriate Day Name, enter a time interval in the 24 hour mili-tary format (HH:MM).

Note: An individual day setting overrides its setting in a Weekday or Weekend setting.

4. In the State 1 column box, next to the appropriate Day Name, select the appropriate card state.

5. Repeat steps 3 and 4 for each appropriate Day Name.6. Click Save. The Daily Schedule Name dialog box appears.

FIGURE 2–35. Daily Schedule Name Dialog Box

7. In the Enter daily schedule name field, enter a name for the schedule and click Save. The dailyaccess schedule saves and closes, and the Main Menu appears.

TABLE 2–1. Card states

Card State Description

Blank Deactivates the state field to allow resetting.

Card Opens an assigned door when a valid card/mobile device is read via the local card reader.

Lock Locks all assigned doors and ignores signals from the card readers. The doors remain locked for the time interval specified in the daily access schedule.

Open Opens an assigned door to remain open for the duration specified in the daily access schedule.

Ignore Ignores the daily access schedule until the state selection is changed by the user.


Using the Options Menu Daily Access Schedule Setup

2.2.1.1 Creating a New Daily Access Schedule Based on Existing One

1. In the Select Daily Schedule list, select an existing daily schedule.2. Modify time/state parameters by adding, adjusting, or deleting.

Note: Use the Delete key, not the Delete button.

3. Click Save As. The Daily Schedule Name dialog box appears.4. In the Enter daily schedule name box, enter a new name for the schedule and click Save. The daily

access schedule saves and closes and the Main Menu appears.

2.2.1.1 Editing a Daily Access Schedule

1. In the Select Daily Schedule list, select an existing daily schedule.2. Modify time/state parameters by adding, adjusting, or deleting.

Note: Use the Delete key, not the Delete button.

3. Click Save. The Daily Schedule is Saved dialog box appears.4. Click OK. The Main Menu screen appears.

2.2.1.2 Deleting a Daily Access Schedule1. In the Select Daily Schedule list, select an existing daily schedule.2. Click Delete. The Confirm Delete dialog box appears.3. Click OK to confirm the deletion or Cancel to exit without deleting.


Daily Access Schedule Setup Using the Options Menu

2.2.2 Finding a Daily Access Schedule

1. From the Daily Schedule dialog box, got to File > Search. The Find Schedule dialog box appears.

FIGURE 2–36. Find Daily Access Schedule Dialog Box

Under Daily Schedule, a list of sorted, alphabetical daily schedules is displayed.2. To search for a daily schedule, do either of the following:

• In the Schedule Name field, enter the name of the daily schedule you wish to find. This box con-tains a progressive “search engine” that locates the daily schedule as you type the name.If a match is found, the daily schedule appears.

• Scroll the list using the scroll bar.3. Highlight the daily schedule and click Select. The Daily Schedule dialog box appears with the

selected daily schedule.

2.2.3 Viewing a Daily Access Schedule Log

The Daily Schedule Log displays the status of any daily schedules. The user may use the scroll bar to locate various sites in the list or the calendar-range search to locate groups of schedules that fall within the specified range.


Using the Options Menu Holiday Schedule Setup

1. From the Daily Schedule dialog box, go to File > View Changes Log. The Daily Schedule Log dialog box appears.

FIGURE 2–37. Daily Schedule Log Dialog Box

2. To filter the list, select the All checkbox to filter by all dates or clear the All checkbox to enable the date filter to refine the search to a specific date range.

3. Click Search. The results are displayed.4. Under View Daily Schedule, click View to view the daily schedule setup.

2.3 Holiday Schedule Setup

ACS Enterprise software supports holiday schedules that override daily access schedules for an ACS Controller. For example, when July 4th occurs on a Monday, the daily access schedule of Open from 9:00 AM until 4:00 PM is overridden for the Independence Day holiday schedule of Card from midnight to midnight.The software is preset with a standard holiday schedule enabled (i.e. 24 Hour Card access set for all U.S. federal holidays). This schedule can be adjusted, more schedules created and additional holidays added by following the steps below.

Note: ACS Enterprise supports an unlimited number of holiday schedules.


Holiday Schedule Setup Using the Options Menu

2.3.1 Accessing Holiday Schedule Setup

To access Holiday Schedule Setup, from the Main Menu screen, go to Options > Holiday Schedule Setup. The Holiday Schedules dialog box appears.

FIGURE 2–38. Holiday Schedules Dialog Box

2.3.2 Adding a New Holiday Schedule

1. From the Main Menu screen, go to Options > Holiday Schedule Setup.2. Click Add New Schedule. A disabled Holidays Schedules dialog box appears.

FIGURE 2–39. Disabled Holiday Schedules Dialog Box3. Click Add New Schedule.



4. Click View/Edit Holidays List. The Next 2 Years of Active Holidays dialog box appears.

FIGURE 2–40. Next 2 Years of Active Holidays Dialog Box

5. Click Add New Holiday. The Add New Holiday dialog box appears.

FIGURE 2–41. Add New Holiday Dialog Box



6. Click File > Default Holidays to open the US Federal Holidays dialog box with a list of default holi-days.

FIGURE 2–42. US Federal Holidays dialog box

7. Select a holiday and click OK. The Add New Holiday dialog box populates with the selected holi-day and dates for the next 10 years.

8. To add the new holiday to the holiday schedule, check the Select box next each year and click Save. The holiday is added to the 10 Year Holidays List dialog box.

9. Repeat steps 5 through 8 to add more holidays.10. Click Exit. The new holidays are added to the Holiday Schedules dialog box.11. Select the Enable checkbox to activate each holiday.12. In the State 1 field (next to the appropriate Day Name) select one of the following:

TABLE 2–2. Card states and descriptions

State 1 shows the first status of the card reader on the designated holiday. Time 1 determines when State 1 takes effect. The typical duration of the holiday is from midnight to midnight.For example, if Time 1 = 00:00 and State 1 = Card, Cards or NFC Enabled Mobile Phones must be used to gain access to the ATM Lobby from midnight to midnight on the specified holiday.If a bank closes early on a holiday, set Time 1 to the closing time (for example, 15:00) and State 1 to Card. The ACS Panel then overrides the weekly schedule go into Card-Access mode at 3 pm.

13. Click Save As. The Holiday Group Name dialog box appears.14. In the Enter Holiday Group Name box, enter a new holiday group name and click OK.

Card State Description

Blank Deactivates the state field to allow resetting.

Card Opens an assigned door when a valid card/mobile device is read via the local card reader.

Lock Locks all assigned doors and ignores signals from the card readers. The doors remain locked for the time interval specified in the daily access schedule.

Open Opens an assigned door to remain open for the duration specified in the daily access schedule.

Ignore Ignores the daily access schedule until the state selection is changed by the user.



15. In the Holiday List dialog box, click Exit.

2.3.3 Viewing the Holiday Schedule Change Log

The Holiday Change Log details when and by whom a holiday schedule was changed. Users can view the holiday schedule that existed before changes were made. 1. From the Holiday Schedules dialog box, click Changes Log.The Holiday Change Log dialog box

appears.

Note: The Change Log can also be accessed from the Main Menu screen. From the Optionsmenu, select ACS Log > Holiday Schedule.

FIGURE 2–43. Holiday Change Log Dialog Box

2. To view the previous holiday schedule, click View. The Holiday List Log View screen appears.3. To filter list, select the All checkbox to filter by all dates or clear the All checkbox to enable the

date filter to refine the search to a specific date range.4. Click Search. The results are displayed.

2.3.4 Viewing/Editing the View/Update Holiday (10 Year) List

All holidays displayed in the individual holiday schedules are from the 10-year holiday list. When a date modification is needed, only the holiday listed in the 10-year holiday list needs to be modified.



1. From the Holiday Schedules dialog box, click View/Edit Holiday List. The Next 2 Years of Active Hol-idays dialog box appears.


2. Click Edit/View in the row of the holiday to edit/view. The View/Update Holiday dialog boxappears. It contains the 10-year archive for the perpetuation of correct holiday dates.

FIGURE 2–45. View/Update Holiday Dialog Box

3. Check the Select checkbox to activate the holiday within the 10-year list. Clear the checkbox todeactivate the holiday from the 10-year list.

Note: Selecting, then clearing the Select checkbox defaults that holiday date to January 1st ofthat year. You MUST re-enter the correct date. This assures the holiday schedule is not applied on the wrong date.

4. Click Save.



CAUTION: The 10-year holiday list is used by multiple holiday and daily schedules. Deleting or turning off a holiday for any given year may impact multiple schedules.

2.3.5 Adding a New Holiday to the 10-Year Holiday List

1. From the Holiday Schedules dialog box, click Add New Schedule. A blank Holidays Schedules dia-log box appears with a list of common holidays set to disable, 00:00 (24 Hour), and Card for each holiday.

FIGURE 2–46. New Holiday Schedules Dialog Box



2. Click View/Edit List. The Next 2 Years of Active Holidays dialog box appears.


3. Click Add New Holiday. The Add New Holiday dialog box appears.

FIGURE 2–48. Add New Holiday Dialog Box

4. To add US federal holidays:a. Click File, and then click Default Holidays to open the US Federal Holidays dialog box with a list

of default holidays.b. In the Select a Holiday list, select a holiday and click OK. The Holiday Name box, in the Add

New Holiday dialog box, populates with the selected holiday and dates for the next 10 years.c. To add the holiday to the holiday schedule, select the Select checkbox next each year.d. Click Save.

5. To add non-federal holidays or holidays outside the U.S., do the following:


Using the Options Menu BIN/Special BIN/Suspect

a. In the Holiday Name box, type the name of the holiday as it should appear in the holiday list.b. Select the Select checkboxes for at least two dates.c. Click the arrow next to the selected dates to open the adjustable calendar control tool.d. Click the holiday date for each selected year.e. Click Save.

2.3.6 Deleting a Holiday from the 10 Year Holiday List

1. From the Holiday Schedules dialog box, click View/Edit 10 Year List. The Next 2 Years of Active Hol-idays dialog box appears.


2. Click Delete in the row of the holiday to delete. A confirmation dialog box asks if you want to per-manently delete the holiday.

3. Click OK to confirm the deletion or Cancel to exit without deleting.

2.4 BIN/Special BIN/Suspect

A Bank Information Number (BIN) represents the digits on a payment card that identify the issuer of the card. BINs are loaded into ACS Enterprise via BIN files and are used to permit access via Parabit card readers. Parabit provides NYCE BIN files to be loaded by ACS Enterprise administrators. Each entry in the BIN file can range from roughly 6 to 12 digits in length. The BIN file typically has redun-dancies that can be reduced for greater efficiency.Through the Reduce BIN File dialog box, users can also browse the BIN file list.


BIN/Special BIN/Suspect Using the Options Menu

Additional BIN file operations and features are as follows:

FIGURE 2–50.

2.4.1 Compressing BIN Files

All raw BIN files (uncompressed BIN files) should be compressed to reduce the overall demand for memory on the ACS Controller board.1. On the Main Menu screen, click Options > BIN/Special BIN/Suspect. The BIN/Special BIN/Suspect

dialog box appears.

FIGURE 2–51. BIN/Special BIN/Suspect Dialog Box

2. Click Browse to locate the appropriate BIN file. The Open dialog box appears with the folder con-taining all the “uncompressed” BIN files.

Note: If the selected folder is not targeting the appropriate BIN file, consult with your Server Administrator for the location path of the folder.

3. Select the appropriate BIN file.

TABLE 2–3. BIN File Operations and Features

Feature Description

Export Reduced File BIN file can be printed or exported to Excel for inspection and printing

Delete BIN File BIN file can be deleted. If one large BIN file is composed of several smaller lists, the smaller lists may be deleted after they have been incorporated (concatenated) into a larger list.

New BIN File BIN file can be added as text file lists or typed in manually

BIN File Concatenation BIN file can be added together

Reduce BIN File BIN file can be reduced for more efficient use in ACS Controllers

Global BIN File BIN file can be set to all sites without changing the current BIN file setting



Note: Depending on your setup, at least one BIN file should appear in the file window. Click to select the file name (inserted into File name box). The Files of type box displays BinFile (*.bin).

4. Click on Open lock in file. The Open dialog box disappears and the selected file and its locationpath display in the Select BIN File box. Check that the file and path are correct.

5. Click No Reduction to inspect the BIN file. The BIN file is sequentially counted and displayed in thecenter box of the BIN/Special BIN/Suspect dialog box. When the operation is complete, the SaveBIN File dialog box appears and displays the count.

FIGURE 2–52. Save BIN File Dialog Box

Choose from the following two options:• Save BIN File: Save the BIN file to the ACS database directly, without reduction.• Cancel: The BIN file can be inspected using the scrollbar buttons on the right-side of the central

data field.6. Click Reduce to remove redundant sequential numbers from the BIN file. The BIN file is sequentially

counted, reduced, and displayed in the center box of the BIN/Special BIN/Suspect dialog box.When the operation is complete, the Save BIN File dialog box appears (see Figure 2–52) and dis-plays the results of the reduction with two options:• Save BIN File: Save the BIN file to the ACS database directly, with reduction. If the file appears

satisfactory, choose this option.• Cancel: The BIN file can be inspected using the scrollbar buttons on the right-side of the central

data field.If Save BIN File is chosen, the BINfile Name dialog box appears to enter a name for the com-pressed and sorted file.

FIGURE 2–53. BINfile Name Dialog Box

7. In the Enter BIN File Name box, enter a new name for the processed BIN file.8. To add (concatenate) the file to a pre-existing BIN file, select the appropriate BIN file from the BIN

File to Append list.

Note: You may also concatenate the newly reduced BIN file to another BIN file that has previ-ously been reduced and that contains special entries. For more information on concate-nating BIN Files, see Creating a New BIN File on page 53.

9. Click OK. The BIN File Name screen disappears once the process is complete.



Note: This action may take a few moments.

2.4.2 Deleting an Uncompressed BIN File

1. Click on the Browse. The Open dialog box appears.2. Navigate to the uncompressed (unreduced) file. The unprocessed BIN file lists exist in directory fold-

ers, but do not exist in ACS Enterprise SQL database.3. Right-click on the BIN file to delete and click Delete.

CAUTION: You will not receive a warning once you click Delete.

2.4.3 Deleting a Compressed BIN File

1. Click File > Delete BIN File. The Delete BIN File dialog box appears.


2. Navigate to the compressed file and then click Delete. A confirmation dialog box appears. ClickOK to delete or Cancel to exit without deleting.

CAUTION: Once an item has been deleted, it cannot be retrieved.

2.4.4 Creating a New BIN File

Users can create their own BIN files or add numbers to the NYCE lists through the concatenation pro-cess.



1. On the Main Menu screen, go to Options > BIN/Special BIN/Suspect. The BIN/Special BIN/Suspect dialog box appears.


2. Click File > New BIN File. The Select BIN File box becomes inactive.3. Click in the center box (highlighted in red in Figure 2–55) to insert a cursor. 4. Enter new card values:

• After each entry, press Enter to complete the operation and move to the next line.• To correct an error, select the incorrect value and either press Delete or type the correct value. • After all values are entered, ensure that there are no errors and the list is complete.

5. Click Save. The Save BIN File dialog box appears displaying the number of total card numbers. 6. Click Save BIN File. The BINfile Name dialog box appears.


7. In the Enter BIN File Name box, enter a name for the new BIN file.8. To add it to a pre-existing BIN file, select the appropriate BIN file from the BIN File to Append list. To

save as a standalone file, leave this field blank.9. Click OK.When updating a BIN file: • To view the list of pre-existing BIN files, click the down arrow for View BIN File to open a menu of BIN

file names.• A date code can be added to the BIN file names to keep track of when the BIN file was created.



2.4.5 Exporting a BIN File to Excel

BIN files can be exported to Excel and saved, independent of the ACS Enterprise database. The file can then be analyzed or printed.

2.4.5.1 Converting a BIN File to an Excel File

1. On the Main Menu screen, go to Options > BIN/Special BIN/Suspect.2. Click File > Export Reduced File. The Select BIN File dialog box appears.

FIGURE 2–57. Select BIN File Dialog Box

Note: The Select BIN File dialog box has a scrollable list and search field to help speed up viewing and selection from the available BIN files.

3. From the list, locate and select the BIN file to export (and convert to an Excel file), and then clickOK. A Save As dialog box appears.

4. Navigate to the appropriate location to which the converted file is to be saved.5. In the File name box, enter a name and click Save.

Note: The Save As dialog box does not automatically transfer the name of the BIN file into the FileName box so that you can enter a different name if necessary.

Once the BIN file has been placed into an Excel format, the ACS software opens the saved file inExcel. The card numbers can viewed and customer names and information can be added in theadjacent spreadsheet columns.

2.4.5.2 Quick Method for Naming the Excel File with the Original BIN File NameWhen converting a BIN file to an Excel file, do the following:1. Follow the steps in 2.4.5 Exporting a BIN File to Excel.2. In the Select BIN File dialog box, select the desired BIN file from the list. The BIN file name populates

the BIN File Name box.3. Select the BIN file name, right-click (a menu appears), select Copy, and then click OK. The Save As

dialog box appears.4. Navigate to the Excel file, right-click the File name box and select Paste to enter the copied BIN file

name.5. Click Save.



2.4.6 Creating the Suspect Card BIN File

Creating a Suspect Card file is similar to creating a standard BIN file. However, the size of the suspect card file is 50 card numbers. Once created, the Suspect Card file can be activated via the Sensor Configuration screen. For addi-tional information on this process, see Sensor Configuration (ACS-1EV1 and ACS-1EUL) on page 22.1. On the Main Menu screen, go to Options > BIN/Special BIN/Suspect. The BIN/Special BIN/Suspect

dialog box appears.2. Click File > Create Suspect Card File. A Save Card File button appears on the BIN/Special BIN/Sus-

pect dialog box.


3. Under Import As Is, click in the center box to insert a cursor.4. Enter the suspect card strings:

• After each entry, press the Enter key to complete the operation and move to the next line.• To correct an error, select the incorrect card string and either press the Del key or type the cor-

rect card string.• After all card strings are entered, ensure that there are no errors and all the card strings have

been entered.5. Click Save Card File to save the suspect card strings to the ACS Enterprise database.6. Click Exit.7. If additional suspect card strings need to be added at a later time, or to re-check the current card

string entries:a. Repeat steps 1 and 2. The BIN File Reduction center box displays all the previous entries.b. Under Import As Is, click in the center box to place the cursor at the bottom of the list.



c. Continue with steps 4 through 6.

2.4.7 Activating Global BIN File

Global BIN File sets a chosen BIN file to be loaded to a site (Initialize Current Site) or all sites (Initialize Assigned Sites) without changing the individual current BIN file setting.1. On the Main Menu screen, go to Options > BIN/Special BIN/Suspect. The BIN/Special BIN/Suspect

dialog box appears.


2. Click File > Global BIN File. The Global BIN Table dialog box appears.

FIGURE 2–60. Global BIN Table Dialog Box

3. Select the Enable Global BIN Table checkbox.4. From the Select Global BIN Table list, select a BIN file.5. Click Save.6. Click Exit.



2.4.7.1 Using the Global BIN File

1. On the Main Menu screen, go to Options > Site Management. The Site Management screen appears.

FIGURE 2–61. Site Management Screen

2. Under the left side site list, select a site ID.3. Under CR Configuration, verify that the Global BIN File checkbox is selected.


Logs Using the Options Menu

4. Click Initialize. The Initialize dialog box appears.


5. Select the Binfile Upload checkbox, and then click either Initialize Current Site for single site only or Initialize Assigned Sites for multiple sites. The BINfile is loaded into the site(s).

6. On the Site Management screen, go to Connect > Remote Connect. 7. Under Inquire, click BIN File to verify the loaded BIN file and to view the list of BIN file numbers.8. Verify that the data corresponds to the BIN file being set as the global BIN file. If multiple sites were

selected, verify all the sites.

2.5 Logs

2.5.1 ACS Log

The ACS Log consists of several individual logging screens, which catalog activities and events. Each log screen has a search engine (based on user and date range selections) and displays a log that can be exported to Excel.


Using the Options Menu Logs

The logs can be accessed, by going to Options > ACS Log and selecting one of the options defined in the table below.

2.5.2 User Activity Log

The User Activity Log displays the list of users who have logged into the ACS Enterprise System.

TABLE 2–4. ACS Log Files

ACS Log Name Definition

Site Management Tracks the changes a user makes to a site sorted by date and timeNote: Clicking “View” in the “View Changes” column opens a screen detailing the changes.

Sensor Configuration

Documents the changes made to any sensor, such as input timing, output timing, or expected logical state of the output.

Controller

Displays the cache for the “Connect ACS1E” or “Connect ACS2” screen. When the user connects to an ACS Controller manually and programs it through one of the “Connect” screens, the operation will be time and date stamped. All operations are documented in the Controller Log screen.

Daily Schedule Displays changes made to any Daily Schedule created by the User. Note: Clicking “View” in the “View Changes” column opens a screen detailing the changes.

Holiday Schedule Shows changes to any Holiday List created by the user.Note: Clicking “View” in the “View Changes” column opens a screen detailing the changes.

Job Scheduler Displays the changes made by the user when updating a scheduled job.

Territories Displays all user events concerning Territories.

BIN File Reduction Shows user events related to adding, deleting, or modifying (updating) BIN Files.

AFH Service Displays changes and updates to the configuration of the AFH Service settings.

IP Configuration Displays changes and updates to the IP configuration of ACS Panels


Logs Using the Options Menu

1. On the Main Menu screen, go to Options > User Activity. The User Audit Trail dialog box appears.

FIGURE 2–63. User Audit Trail Dialog Box

2. In the Enter Search Value box, enter the ACS Enterprise software user name.3. Select the All checkbox to filter by all dates or clear the All checkbox to enable the date filter to

refine the search to a specific date range.4. Click Search to filter the list by the selected name and date range.

Details on login history are displayed in the following columns: User Name, Date, Time, and Version.

2.5.2.1 Exporting the Login History to Excel

1. In the User Audit Trail dialog box, go to File > Export to Excel.2. In the File name field of the Save As dialog box, enter a file name, navigate to the location or

folder to save the file to, and then click Save.An Excel file (.xls) is saved to the designated location.


Using the Options Menu Logs



Chapter 3Using the Setup Menu

This chapter contains information about the Setup Menu.3.1 Database.................................................................................................................................. 633.2 Dial Up/Direct...........................................................................................................................643.3 Site Default Settings .................................................................................................................653.4 10 Year DST Setup ....................................................................................................................703.5 Time Zone Selection ................................................................................................................713.6 AXSView IP/Ports .....................................................................................................................723.7 DNS Settings .............................................................................................................................73

3.1 Database

The Database setting is a one time function to configure the location of the database that stores ACS Enterprise information.

Note: The database is usually set up by an installer. Information required to configure the database must be provided by a Database Administrator.

3.1.1 Configuring the Database Setting

1. To begin, make sure you are logged out of ACS Enterprise. Then, click the ACS Enterprise icon onyour computer.

Note: The database setting is unavailable if you are logged into the ACS Enterprise software.

2. On the Main Menu screen, go to Setup > Database. The Database Setup dialog box appears.

FIGURE 3–1. Database Dialog Box

3. Select the SQLExpress checkbox for installation on field technician laptops. All other users shouldleave this box unchecked.

4. Under DB Server Information, enter the following information:a. Enter Server Name: Name of the server and SQL instance to be used for the ACS Enterprise

database.


Using the Setup Menu Dial Up/Direct

Note: This may be an IP address or Fully Qualified Domain Name (FQDN).

b. Database: Name of the database running on the SQL server.

Note: This name will be provided. Typically the name is ACS Enterprise, but may have beenchanged.

c. Authentication: Type of authentication required:• Windows Authentication: Uses the Windows credentials for authentication• SQL Server Authentication: Requires a user name and password for authentication

d. If SQL Server Authentication is selected, enter the User Name and Password.5. Click Save and Close to save the information.

Note: If you receive a “Server Information is incorrect” message, contact the network or databaseadministrator and verify the setting. Typically the server name is missing the instance name that should be appended to the server name.

3.2 Dial Up/Direct

The Dial Up/Direct setting must be configured if you are supporting ACS Panels in the field that are remotely accessible via a dial up modem line, or if you have test ACS Panels accessible via any work-station running ACS Enterprise. The modem and serial port on each workstation must be configured with the type of connectivity to the ACS Panels.

3.2.1 Connecting to the ACS Panel using Dial Up/Direct

1. On the Main Menu screen, go to Setup > Dial Up/Direct. The Dialup/Direct dialog box appears.

FIGURE 3–2. Dialup/Direct Dialog Box

2. Under Dial Up, enter the following information:a. Port Name: Select the COM port that the modem attached to the PC is operating on.

Note: This is commonly found in the Device Manager of the Control Panel application in theWindows operating system

b. Country Code: Enter the country code to be used for international calling. This setting usuallyremains blank.


Site Default Settings Using the Setup Menu

c. Area Code: Enter the local area code for the client PC location. This determines which calls are long distance.

d. Local Prefix: Enter the local prefix used for sites that need to dial a key sequence prior to mak-ing a call (for example, 9 to get a dial tone).

e. Long Distance Prefix: Enter the prefix used to obtain a connection to the long distance service. (for example, 9 to get a dial tone, but 8 for billing of phone calls).

f. Disconnect Delay: Change this setting only if instructed by Parabit Systems Support. This setting determines how long the modem waits for a connection before disconnecting.

g. Dialup Delay: Change this setting only if instructed to do so by Parabit Systems Support. This set-ting adds a pause between calls when doing batch processes.

h. Baud Rate: Enter the rate at which information should be transferred over the data channel (9600 is standard)

3. Under Direct, in the Port Name drop-down list, select the COM port that is used by a serial cable for direct connection to the ACS Controller. This setting is usually not the same as the modem port.

Note: Contact your support department to determine the correct COM port selection.

4. Click Save to save the new settings, Close to close the dialog box without saving, or Clear to clear and return to the default settings.

3.3 Site Default Settings

Site Default Settings allow one time set up of common site information such as daily schedules and card reader configuration. The site default setting auto-populates a newly created site with this pre-determined information. You may then make changes, if necessary.

3.3.1 Accessing and Configuring Site Default Settings

1. On the Main Menu screen, go to Setup > Site Default Settings. The Site Default Settings dialog box appears.

FIGURE 3–3. Site Default Settings Dialog Box


Using the Setup Menu Site Default Settings

2. In the Port Number box, enter the TCP IP port that is commonly used for the local network. Factorydefault is 2000. Other typical settings are 3257 and 4000.

3. In the Time Zone list, select time zone most commonly used.4. In the Territory list, select a territory to assign the new sites to by default.5. In the Bin File CR1 and Bin File CR2 lists, select the BIN file to look at for nonstandard cards to be val-

idated against. Typically this is called Reduced, but may vary.6. In the Holiday Schedule CR1 and Holiday Schedule CR2 lists, select the default holiday schedule to

apply to the new site. Typically it is called Holiday List.7. In the Daily Schedule CR1 and Daily Schedule CR2 lists, select the daily access schedule for door

open and closed hours.8. Under AXSView Transceivers, select the Enable AXSView checkbox to enable AVSView for installa-

tions that use the AXS View messaging systems.

Note: Systems that do not use this service can proceed to step 11.

9. In each IP/DNS list, select the AXS service that will receive messages from the new locations.

Note: Instructions on how to populate this field are covered in the “AXSView IP/Ports”.

10. In each Port list, select the AXS service port that will receive messages from the new locations.

Note: Instructions on how to populate this field are covered in the “AXSView IP/Ports”.

Note: It is recommended to fill in all IP/DNS and Port settings, but is not required.

11. Select the Send Card Swipe to AXSView checkbox to enable card swipe data to be sent to AXS-View.

12. In the Assigned to AFH Service list, select the AFH Service that polls the new ACS Controllers. Newlyadded sites are automatically assigned to this service name.

13. In the Network Delay box, enter a number to reduce the speed of the AFH cycle tests. Typically thisis left at 50 unless network complications require a change.

14. Click Save.



3.3.2 Configuring the Site Default Settings for an ACS-2 Panel

1. On the Main Menu screen, click Setup, and then click Site Default Settings, then click ACS-2 Config-uration. The Default Sensor Config dialog box appears.

FIGURE 3–4. Default Sensor Config Dialog Box

Note: For details on the Default Sensor Config dialog box, see “Sensor/Site Config (ACS-2 Only)” on page 24.

WARNING: INCORRECTLY SELECTING THE LINKAGE NORMALLY OPTION CAN SIGNIFICANTLY DAMAGE CERTAIN DOOR LOCKS. SELECTING “CLOSED” FOR A POWERED DOOR STRIKE WILL APPLY CURRENT AND CAN OVERHEAT THE MAGNETIC COIL.

2. In the top section for sensor configuration enable the Active, Pulse Time, Refresh Time, Inhibit Read and Output Relays according to the location’s standard configuration. This configuration will be provided to the operator as part of the wiring diagrams for site installations.

3. Configure the output sensor's Pulse Time and Interlock Inputs in the second section according to the defined standard.


Using the Setup Menu Site Default Settings

4. In the Reader Settings, adjust the Output Pulse Time as needed to control how long the door staysopen after a read.

5. For Reader 1 and Reader 2 disable the Blink Mode check marks that simulate older systems. Thisfeature causes the LED on the reader to blink when in card mode.

6. Select the Assign Auto Relock Option sensor if one is configured to detect the opening of the door.7. Determine the type of door lock installed at most location and chose the appropriate Linkage Nor-

mally setting.8. In the IP Settings Port Number box enter the TCP IP port used on the network for communications.

Typically this is 2000, 3257, or 4000.9. Select a Ring Count value in the Dialup Settings section to delay the modem from picking up a line

immediately when a call is received. This is helpful for shared lines.

3.3.3 Configuring the Site Default Settings for the ACS-1E Sensor Configuration

1. On the Main Menu screen, go to Setup > Site Default Settings > ACS-1E Sensor Configuration. TheDefault ACS-1E Sensor dialog box appears.

FIGURE 3–5. Default ACS-1E Sensor Dialog Box

Note: For details on the Default Sensor Config dialog box, see “Sensor Configuration (ACS-1EV1 and ACS-1EUL)” on page 22 .



2. At the top of the dialog box, enter Pulse Time values in Output1-K3, Output2-K2 and Output1 toOutput 4.

3. In the checkmark section from Reader 1 Tamper to Box Tamper, make the appropriate selections.Your selections are dependent on how the installation technician connected the individual com-ponents.

4. Select whether to enable Suspect Card. This selection determines if a special card file is loaded inthe ACS Controller and what action should occur when a card in this file is read.

5. For Input 1 to Input 4, select the proper input sensor and pulse time. Then configure the checkmarks according to standard.

6. Select Save.

Note: Some locations may have firmware with preset, fixed settings. In those cases, the check-marks will be grayed out. Contact your Parabit account representative if you have any questions.

3.3.4 Configuring the Site Default Settings for the ACS-1E Card Reader Configuration

1. On the Main Menu screen, go to Setup > Site Default Settings > ACS-1E Card Reader Configuration.The Default Card Reader(s) dialog box appears.

FIGURE 3–6. Default Card Reader(s) Dialog Box

2. For Mag Stripe 1 and Mag Stripe 2, select the option Bank Card with Partial Match Fallback. This isthe setting used by all financial institutions.

3. In the MMR CR1 and MMR CR2, select the option Protocol Match. This is the setting currently pre-ferred by financial institutions.

4. Determine the type of door lock installed at most locations and chose the appropriate Lock TypeCR1 and Lock Type CR2 settings.

WARNING: INCORRECTLY SELECTING THE LINKAGE NORMALLY OPTION CAN SIGNIFICANTLY DAMAGE CERTAIN DOOR LOCKS. SELECTING “CLOSED” FOR A POWERED DOOR STRIKE WILL APPLY CURRENT AND CAN OVERHEAT THE MAGNETIC COIL.


Using the Setup Menu 10 Year DST Setup

5. Select the correct option for Fail Type CR1 and Fail Type CR2. These settings are informational anddo not affect the hardware.

6. In Card Reader Config, select the checkboxes in the matrix that reflect the standard wiring dia-gram at the install locations.

7. Select Save.

3.4 10 Year DST Setup

The 10 Year DST Setup setting configures the Daylight Saving Time (DST) dates for the next 10 years. ACS Controllers have configuration settings to manage clock adjustments automatically.ACS Enterprise software is preset with 10 years of DST dates. However, these dates can be updated, as needed.

3.4.1 Accessing and Configuring 10 Year DST Setup

On the Main Menu screen, go to Setup > 10 Year DST Setup. The 10 Year DST Setup dialog box appears.

FIGURE 3–7. 10 Year DST Setup Dialog Box

1. Review who created the list. The name appears next to Created By.2. Click Default to automatically populate the dates that Parabit Systems has built into the ACS Enter-

prise software covering the years from 2014 to 2023.3. To manually change the dates:

a. Select the arrow next to the Spring Forward and/or Fall Back date to open a calendar.b. Click the desired date. The calendar closes.c. Repeat for each year.


Time Zone Selection Using the Setup Menu

4. Click Save.

3.5 Time Zone Selection

Time Zone Selection sets the time zones where you intend to support ACS Panels.The time zones adjust the ACS Controller clocks to the correct local time, regardless of where the con-figuration changes are being performed. Your time zone selections will be displayed in the Time Zone management drop down on the Site Man-agement screen.

3.5.1 Accessing and Selecting Time Zone Selection

1. On the Main Menu screen, go to Setup > Time Zone Selection. The Time Zones dialog box appears.

FIGURE 3–8. Time Zones Dialog Box

2. Double click each time zones you wish to select.

Note: If you are changing time zone selections, you may not uncheck a timezone in use at another site.

3. Click Save.


Using the Setup Menu AXSView IP/Ports

3.6 AXSView IP/Ports

The AXSView IP/Ports setting adds the addresses to be used on the Site Management screen for ACS Controller assignment. AXSView Service is a message repeater that receives message code from ACS Controllers and then forwards those messages to an alarm console. This service runs 24/7 on a server as a ground process. ACS Controllers are configured to know where the AXSView service resides for communication. See “AXSView Transceiver Installation and Configuration Version 1.0.6” on page 113 for additional informa-tion.Follow the directions below to add addresses and ports that will appear as drop down options on the Site Management screen.

3.6.1 Accessing and Adding AXSView IP/Ports

On the Main Menu screen, click Setup > AXSView IP/Ports. The Valid AXSView IP Address/DNS and Port dialog box appears.

FIGURE 3–9. Valid AXSView IP Address and Port Dialog Box


DNS Settings Using the Setup Menu

FIGURE 3–10. Valid AXSView IP Address/DNS and Port Dialog Box

4. In the IP Address/DNS field, enter the IP address/DNS of the server running the service, and thenclick Add. DNS names can be up to 79 characters.

5. In the Port box, enter the IP port that the service is listening to for communications, and then clickAdd. Port number is between 1 and 65,536.

6. Click Exit to close the screen.

3.6.2 Deleting an AXSView IP Address/DNS or Port

1. On the Main Menu screen, go to Setup > AXSView IP/Ports. The Valid AXSView IP Address/DNS andPort dialog box appears.

2. From the list of IP address or port numbers, select a IP address/DNS or port number, and then clickDelete.

3. Click Exit to close the screen.

3.7 DNS Settings

ACS Enterprise software can access the ACS Controllers through the use of a DNS name instead of an IP address. Depending on the firmware and version of the ACS Controller, DNS names can also be used for the ACS Controller's communication with external systems.DNS names are also referred to as Fully Qualified Domain Name (FQDN) or Uniform Resource Locator (URL). DNS is a system where a name is replaced and/or converted to an IP address. These relation-ships are maintained by a DNS server on the individual network and are not set or managed by ACS Enterprise software. DNS lookup for the ACS Enterprise software is managed by the individual PC run-ning the software and configured by the administrator of the individual network. A simple test to see if a DNS has been configured is to open a web page; if the web page opens, then the PC is configured.

3.7.1 Accessing DNS Settings

For an ACS Controller to convert the DNS name to an IP address for proper network communication, it must know the IP address of the DNS Server servicing this function on the local network.


Using the Setup Menu DNS Settings

To access DNS Settings, go to Main Menu > Setup > DNS Settings. The Daily Setup dialog box appears.


3.7.2 DNS for an Individual Location

There are cases where an ACS Controller may require a DNS server setting specific to that location. 1. On the Main Menu screen, go to Site Management and then click the specific site from the left

menu.2. Click Configure, and then click DNS Setup. The DNS Setup dialog box with the site name appears.


3. Select the Global checkbox to accept the Global configuration or clear the Global checkbox toaccept the local controller configuration.

4. In the Primary IP and Secondary IP boxes, enter the IP addresses of the specific DNS server.5. Select Save.

3.7.3 DNS Names on the Site Management and AXSView Screens

On the Site Management screen, under Connection, DNS names can be used in the IP Address (Phone Number) setting.


DNS Settings Using the Setup Menu

FIGURE 3–13. Site Management Screen - ACS-1EV2 Panel

On the AXSView screen for systems with this option, DNS names can be used in the IP/DNS settings.

FIGURE 3–14. AXSView Screen


Using the Setup Menu DNS Settings

