partnering to expand your marketing...hôtel-musée premières nations (90 employes) 4-stars...
TRANSCRIPT
PARTNERING TO EXPAND YOUR MARKETING $$$
Colombe Bourque TOURISM WENDAKE INDUSTRY
Kwe !
TOURISM ENTREPRISES OWN BY THE HURON-WENDAT NATION
Hôtel-Musée Premières Nations (90 employes)
4-stars boutique hotel of 55 rooms (83 in 2020), famous Restaurant La Traite, 10 meetingrooms (13 in 2020) a terrace facing the river, spa, etc.
Huron-Wendat Museum (20 employes)
Sharing the history of the Huron-Wendat people, sharingthe rich culture of the Nation and offering culturalactivities
National longhouse Ekionkiestha’
Storytelling & overnight all year around
Tourism Wendake
48 members &
10 employees
Tourism Wendake do
the marketing for the
touristic products own
by the Band Council and
for the products own by
all his members. He also
organize the
International Pow Wow
of Wendake.
International Pow Wow of Wendake (3-days event)
THE ROLE OF TOURISM WENDAKE is :
MARKETING, IN AND OUT OF THE COMMUNITY
• Find partnership OPPORTUNITIES as: Very well know tourism events, tourism suppliers fromQuebec region; Quebec Province, Canada. Work very closely with Quebec Tourism Office,Quebec Touristic Alliance and Destination Canada
• Tourism Wendake is working closely with ITAC & TAQ who has a lot of information on thedifferent clientele's needs, the trends, the potential financials partnership, fam tour, press tour,Canadian and overseas shows, etc.
CANADA SHARED / CHINA
Partnership: DESTINATION CANADA, ITAC, TOURISM WENDAKE
Project: Attending CANADA SHARED , Trade show in China (2016 & 2018)
Goals: Tourism Wendake : As China is a growing market for Canada (at that time) we were dreaming of attending this trade show… but.. It was expensive for us. ITAC & Destination Canada: Want to have differents Canadian products to introduce our country to China
We attend in 2016 and 2018.
FINANCIAL SET UP: 2016 2018 Destination Canada, ITAC : 80% 60%Tourism Wendake: 20% 40%
CANADA SHARED / UK
Partnership: Destination Canada, Tourism Wendake
Project: As a CANADIAN Signature Experience, we were invited in 2013 & 2018 to London to meet with Tour Operators and Press.
Goals: Destination Canada : To continue to promote the ‘Canadian Signature Experience’ program and products
Tourism Wendake: To promote the destination and be in the Tour Operatorsbrochure to ultimately increase this market
Financial setup: 2013 2018
Destination Canada : 75% 50%Wendake : 25% 50%
INTERNATIONAL POW WOW OF WENDAKE
• 150 to 175 dancers and drummers from all Americas• 48 First Nations exhibitors • Wild game meet tasting• Traditional artcrafts demonstrations• Food trucks • More than 21 000 visitors during the week end (2019)
FINANCIAL SET UP: 2019: Tourism Wendake invested: 1 $
Self revenu: 2$Partners: 4$(Quebec City Tourist Office, Quebec gouvernement, Canadian gouvernement & private parteners)
Quebec Aboriginal Tourism organized 3 press trips (USA, Germany and Italy)
All partners in Tourism, believe in the event and do a lot of promotion for it !
WENDAKE AND PORT OF QUEBEC Partnership: Port of Quebec, Quebec Tourism Office, DNA, Tourism Wendake
Project: Keep and increase the market of cruises boat in Quebec City (200 000 visitors in 2019)
Goals: Tourism Wendake: Attract 5% of the passengers to visit WENDAKE / year.
Port of Quebec: To make the three terminals looks more attractive withoutinvesting money.
Quebec Tourism Office: Propose new distinctive offers to the boat to ensureto keep the business in the area.
DNA: To increase there revenues with a new distinctive offers.
First step: Decorating Terminal 20, 21 & 30
PORT OF QUEBEC
Actions (AS OF NOW):
• Create packages that will fit with the time frame they have in the region• Produced a video that Cruise ships feature in the passenger cabin the night before the arrival in
Quebec City• Welcoming sales people assigned to the market from Quebec Tourism Office & Port of Quebec • Make sure that Tour Operators proposed our destination during the Cruises Trade Shows• Organized a lot of Fam Tours with Cruise ships employees, Specialized Press trip, Invited
concierges, etc.• Do advertising in the back of 2 double deckers bus in the Old Quebec• Set up a Wendake information desk at the Tourist Information Center in the Old Quebec• Have a big advertising wall outside the Tourist Information Center in the Old Quebec• Shuttle service 4 times a day between Old Quebec to Wendake
PORT OF QUEBEC
FINANCIAL SET-UP
Port of Quebec: No rental fee for the advertising space in the terminal, promotion duringTrade shows, Fam tours
Quebec Tourism Office: Promotion during Trade showsPress tripsWelcome fam tour inviting the decision makersCruisers oriented website where we are listed as one of the 10 best attractions to visit in Quebec City
Ministère du tourisme: Offered us the *Best spot* in the City for advertising.
PORT OF QUEBEC
DESTINATION NORTH AMERICA (DNA):
• Proposed Wendake to cruise ships companies during trade shows and make sure the boat will include Wendake in their excursion brochure.
• Bring to Wendake the decision makers.
• Bring boat’s staffs in fam tour (two times during the season )
TOURISM WENDAKE
• Terminal Concept & decors
• Create new packages for the cruisers
• Welcoming press trip, fam tour, cruise ships crews and decision makers
WENDAKE & QUEBEC INTERNATIONAL AIRPORT (YQB)
Partnership: YQB, Huron-Wendat Band Council and Tourism Wendake
Project: Wendake want to have a significant presence at YQB
Goals: YQB: Decorate in an elegant way the brand new international terminal
Huron-Wendat Band Council: Welcome people to its ancestral territories
Tourism Wendake: Want to attract travelers to Wendake
YQB spend a lot of $$ (50 000 000$ ) in the past years. They added an international wing to theexisting building and updated the original one. They wish to have, in 2020, over than 2 millionspassengers landing.
WENDAKE & YQB
2016: Wendake approched YQB to let them know the interest of being there;
YQB proposed to Wendake to invest in advertising (tv, board, etc) with Astral Media
2017: Wendake, invited the President of YQB to visit Wendake; after the visit, he asked us to make a proposal; he liked what he saw
2018: YQB accepted our concept
2019: September 13th, official opening ceremony
FINANCIAL SET UP:
• 50% was paid by the Huron-Wendat Band Council
• 50% was paid by Tourism Wendake.
• YQB: No rental fees for the advertising space