Christmas gift inspiration for you, your home and your friends

From vibrant vases and fabulous lamp bases to silky evening bags and soft teddy bears

Surprising gifts from Grayshott Pottery

STUDIO ART GALLERY

ENJOY

Shop opening timesMonday to Saturday 9am – 5.30pmSundays and Bank Holidays 10am – 4.00pm Visit www.grayshottpottery.com for events

Grayshott Pottery | School Road Grayshott | Near Hindhead

Surrey | GU26 6LRT: 01428 604 404

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The Furniture Helpline We turn houses into homes!• Do you have Excess Furniture that needs a

new home?

• Are you replacing your cooker, washing machine or refrigeration equipment?

• Have your replaced your curtains, your bedding or do you have an excess of kitchen equipment?

Call Furniture Helpine and we will guarantee to find a good local home for your stuff.

Issues with your disposable income? Limited means? In urgent need?

CAll FurniturE HElplinE to see how we can help you01420 489000

Email: [email protected]

Last year we supplied over 160 tonnes of household goods to 750 local homes, 70% of which were in East Hampshire!

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Alton Sports CentreChawton Park Road, Alton

01420 540040

Mill Chase Leisure CentreMill Chase Road, Bordon

01420 472549

Taro Leisure CentrePenns Place, Petersfield

01730 263996

This new low cost membership includes:• £19.99 a month fee• £25 start up fee• 100% money back guarantee*• Induction to the gym• Unlimited use of the gym• Short term commitment

Call a Customer Advisor to now start your membership today!

pArtners 2 mAgAzIne

AdvertIsementsthese CompAnIes Are not endorsed by ehdC

Partners Magazine is published by East Hampshire District Council. An online version is available at www.easthants.gov.uk or www.easthampshire.org

Your next edition of Partners Magazine will be published in May 2013.

Contact with the councilIf you would like to contact the district council about any of the services featured in this edition please see details given in each article.

Write to East Hampshire District Council, Penns Place, Petersfield, Hampshire, GU31 4EX

Email [email protected]

Main switchboard 01730 266551

Minicom service (Text calls for the hard of hearing) 01730 234103

Opening hoursCouncil Offices Penns Place, Petersfield, GU31 4EX 9am to 5pm Monday to Friday

Alton Information Office 7 Cross and Pillory Lane, GU34 1HL 9am to 4.30pm (Lunch 1-1.30pm) Monday to Friday 9am to 1pm Saturday

Bordon Information Office Forest Community Centre, GU35 0BS 9am to 4.45pm (Lunch 1-1.30pm) Monday to Friday

Bramshott & Liphook Parish Office The Haskell Centre, Midhurst Road, GU30 7TN 10am to 1pm and 2pm to 4pm Monday to Friday

Horndean Parish Office Tyfield House, Blendworth Lane, PO8 0AA 9am to 4.30pm Monday to Friday

please read and recycle this magazine.

If you need information or advice about services in another language or format please contact us on 01730 234030

Opt out of receiving Partners

You don’t have to receive Partners through your door.

If you would rather receive Partners online go to www.easthants.gov.uk, click on the link for Partners Magazine and fill in the opt-out form.

Clear print and audio tape copies of this magazine are available on request.

10

Changes to the benefits system 4-5

Caring for the community ...... 6-7

Council Tax ...................................8

Recycling ......................................9

Butserfest 2012 ..........................10

Get on our bike!.........................11

Making homes affordable ........12

Olympic Torch ............................13

Making the legacy a reality ...14-15

Eco-station ............................16-17

Join us online .............................18

Furniture Helpline .....................19

Do you fear falling? ..................20

Need an odd-job doing? ...........21

A-Z of council services ...............22

Councillor contacts ....................23

13

16-17

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The Coalition Government is making major changes to the way benefits work across the country.

Changes to the benefits system

Housing Benefit Size Criteria this affects people living in rented council or housing association properties who receive housing benefit. pensioners will not be affected.

households which have one spare bedroom – called under-occupiers - will have their housing benefit reduced by 14 per cent, while those with two or more spare bedrooms will have their housing benefit reduced by 25 per cent.

households will be entitled to a certain number of rooms depending, for instance, on the number of children in the family, their age and their sex or whether a disabled person needs an overnight carer.

the council will have the discretion to be flexible in certain circumstances. For instance, a child who has a severe disability may not be expected to share a bedroom.

These changes will have an impact on many people who receive help with their rent, Council Tax or income and are called Welfare Reform.

Welfare Reform aims to help people move into work and reduce their reliance on the benefits system, while continuing to help the country’s most vulnerable people.

Included in the changes will be a limit on the amount of benefits one family can receive and changes in the way Housing Benefit is calculated.

These changes are expected to be in place by April 2013.

Here is a breakdown of some of the changes that may affect you:

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Contact: For more information about the changes in the benefits system contact tracey hughes, benefits manager, on 01730 234173.

If customers find themselves in extreme hardship they may be able to claim additional help towards their rent for a limited period by claiming a Discretionary Housing Payment (DHP).

The Government has only allowed the council to spend a limited amount of money on DHP and can therefore only help those in greatest need.

A DHP can be considered where there is a shortfall in the amount of Housing Benefit being paid.

You can complete an application form online at www.vmpforms.easthants.gov.uk or contact the Customer Service Team on 01730 234175.

Help is at hand

Council Tax Support Scheme the government plans to abolish the Council tax benefit system which helps people with low or no income to pay their Council tax.

In its place it has asked every council to come up with its own local scheme – this will be called the Council tax support scheme.

the government has reduced the money given to councils to pay for Council tax support by 10 per cent so the new scheme, which is due to start in April 2013, must make up a shortfall of around £870,000 next year.

east hampshire district Council has worked hard finding different ways to make up the funding gap in a way that protects the most vulnerable residents. It has sought public opinion through a three month consultation and will decide on the way forward in december.

You can find out more information by going to www.easthants.gov.uk/counciltaxbenefit

Benefit Cap From April 2013 there will be a cap on the amount of welfare benefits a working-age household can receive.

benefits will be capped at the level of the average working family, which will be around £500 per week for a couple or a single-parent household. this means a household can not receive more than £500 a week when all its benefits are added together.

the cap for a single adult household without children will be £350 per week.

those likely to be affected by the cap have already been contacted by the department for Work and pensions and have been advised that their housing benefit will be reduced.

some households will be exempt from the cap, including those entitled to Working tax Credit and those receiving disability Living Allowance, Industrial

Injuries benefits and other disability-related benefits.

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Caring for the Community Community projects can grab themselves a much-needed financial boost from East Hampshire District Council.

Cricket Pavilion is a ‘jewel’ Chawton Cricket pavilion is set in idyllic rural surrounds and has been given a thatch to match thanks to a grant from east hampshire district Council.

ehdC put £1,000 towards the £8,000 cost of re-roofing the building, which is used by the whole village.

Cllr Chris graham said: “this is a jewel in the heart of east hampshire, it’s a wonderful place to play cricket.”

Liphook laundry saved A community laundry in Liphook has been saved from collapse by local people after they raised more than £6,000 in a month.

the service, which was launched 20 years ago by Age Concern, nearly folded last year.

but the community rallied around the service, calling for support and raising vital funds.

ehdC were among those who answered the call, granting the service £500.

A safe haven for threatened mums A charity which works to support the victims of domestic abuse in Alton provides a safe haven where mums and children can have fun without fear.

the southern domestic Abuse service received £500 from ehdC to run an informal weekly session for mums and children to enjoy playing together in a friendly atmosphere.

Contact the southern domestic Abuse service on 01420 590109.

Chawton Cricket Club has

a thatch to match its beautiful surroundings

The Liphook Laundry was saved by the community

Helen Pugh (seated right) has helped foster a

community spirit in Headley

Down

Contact: get a grant for your group or project. Contact 01730 234341

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Heatherlands Forever the district council has given a grant of £500 towards the salary of an inspirational community project worker from headley down.

helen pugh helped create the ‘heatherlands Forever’ project to give residents on the heatherlands estate a sense of pride in their neighbourhood.

this innovative scheme encourages residents to take the lead on projects like adult learning programmes and building a new community garden for the area.

Rotherlands Conservation nature lovers can discover one of petersfield’s hidden gems by taking a self-guided walk around the rotherlands nature reserve.

Leaflets have been printed detailing the fabulous flora and fauna available in the area and by highlighting walks the public can take through it.

east hampshire district Council gave more than £200 towards the project which was also supported by the south downs national park.

Mums and children can play in Alton without fear

Volunteers keep Rotherlands

looking its best

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Where does

east hampshire district Council is responsible for collecting your council tax, but the money we collect goes to a variety of organisations to pay for a wealth of different services.

hampshire County Council, east hampshire district Council, parish and town councils, the fire service and the police all claim their share of the council tax we collect.

east hampshire district Council receives less than 10p in every pound

of Council tax collected. meanwhile funding from Central government is reducing every year.

that money goes towards funding a wide range of services run by the council, including collecting bins, handling planning applications, keeping our streets and other open spaces tidy, developing tourism and maintaining community facilities. We deliver more than 200 services in all.

east hampshire district Council has now published its Annual report for 2011-12. this document demonstrates the performance of the council and states its achievements and ambitions.

my Council Tax go?

With approximately 114,000 residents and more than 48,500 households spread over a wide, rural area of nearly 200 square miles, ehdC faces many challenges in delivering its services to residents.

one way we are meeting these challenges is through our partnerships with other organisations, particularly our neighbours havant borough Council.

since 2009 east hampshire district Council and havant borough Council have had a shared joint chief executive, sandy hopkins, and since then have we developed a shared management team.

these savings allow both councils to cut down expenditure while still providing high quality services in both areas.

Working together and sharing resources makes savings possible and ensures each organisation keeps its own identity with the public it serves.

ehdC has teamed up with other councils too. significant savings have also been made through a waste-collection partnership with Winchester City Council. the new deal, launched last october, is expected to save ehdC around £820,000 a year.

Partnership Working

Recycling - Let’s get it right

You can view the report at www.tinyurl.com/8hdxn9v Alternatively contact Customer Services 01730 266551 for a paper version to be posted to you.

Annual Report

How your Council Tax is divided

9.2%east hampshire district Council10.2%

police

4.3%Fire

3.9%parish Councils

72.4%hampshire County Council

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COLApops

YES PLEASE

drinks cartons

plastic packaging gift wrapshredded

paper

Please place recycling in your bin clean, dry and loose.

No carrier bags or black sacks.

NO THANKS

Recycling is easy!

Recycling - Let’s get it right

ElectricalsTake your electrical goods to the nearest Household Waste Recycling Centre. Mobile phones, irons, toasters TVs and more can be taken apart and the parts can be re-used or recycled.

ContactCustomer Services on 0300 300 0013

or visit www.working-together.org.uk

for more information

Find out more about recycling at www.recyclenow.com

We now take AEROSOLS with your other recyclables – but please make sure they are empty!

Why recycling mattersRecycling is good for the environment and the economy, saving money and creating jobs. Most of the recycling that we collect from you is reprocessed here in the UK and put to the best possible use to make new cans, tins, newspapers and plastic bottles.

Recycling reduces the need for raw materials such as trees, metal and oil which helps save energy and natural resources.

Recycling is a really easy way to do something positive for the environment, so let’s get it right.

Just put the right items in your bin and we will do the rest!

GlassGlass can be recycled via your monthly kerbside glass collection. Large quantities of glass can be taken to the bottle banks around the district.

Garden wasteWe will pick up grass cuttings, clippings

and other green waste from your property.

The garden waste collection licence costs

£25 per year. Your waste will be collected

fortnightly.

Bulky wasteIf it’s too big for you to take to the tip yourself we can come and collect it for you.We can take fridges, sofas, furniture and big TVs from your kerbside.There is a small charge for this service although this may be waived for those receiving certain benefits.

COLApops

YES PLEASE

drinks cartons

plastic packaging gift wrapshredded

paper

Please place recycling in your bin clean, dry and loose.

No carrier bags or black sacks.

NO THANKS

Recycling is easy!

QualityMake sure your recycling is clean, dry and loose.

Rinse out plastic bottles, tins and cans to avoid

‘contaminating’ the rest of your recycling.

Contamination such as food waste makes materials harder to

recycle and means sometimes it cannot be recycled at all.

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Butserfest 2012 the best yet!

the festival featured two stages of music; with welsh rockers Kids In glass houses as headline act on the main stage drawing to a close a glorious day of sunshine, free activities and music.

butserfest 2013 will take place on saturday 14 september 2013. early bird tickets will be available - online only - for £15 (plus booking fee) until midnight on monday 31 december 2012. tickets will be £20 (plus booking fee for online purchases) from 1 January 2013 until Friday 13 september 2013. tickets on the door will be £30.

Butserfest 2012 by Numbers • 1,561 tickets were sold for

butserfest 2012

• 102 people volunteered on the day

• 5,030 people like the butserfest

Facebook page*

• 1,490 people follow @butserfest

on twitter*

*Correct at time of writing.

To buy tickets, go to www.butserfest.co.uk/tickets.

Keep up-to-date with line-up announcements and the latest Butserfest news at facebook.com/butserfest or follow @butserfest on Twitter.

Over 1,500 young people from around the UK flocked to the all-ages alcohol/drug-free festival Butserfest 2012 on Saturday 15 September.

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east hampshire youth Council has allocated £3,000 of its annual budget to provide grants of up to £250 for groups of young people.

the money pot grants can be used to help groups pay for equipment, get projects up and running and to go towards team-building or educational days out.

the innovative scheme sees members of the youth council, who are aged between 11-21, decide for themselves where they think the money would be best put to use.

Young people get their hands on the Money Pot

east hampshire youth Council (ehyC) is a fun way to get your voice heard, get young people’s issues taken seriously and change things for the better in your area.

the council meets every month on a thursday in different venues across the district where its members discuss money pot grants and issues of the day.

Follow ehyC on Facebook or twitter or visit www.easthantsyouthcouncil.org to find out more.

Join the Youth Council

Contact: Liam moloney, youth Council support Worker, 01730 234186, email [email protected] twitter: @ehyouthCouncil

Get on ourbike! In such a rural district it can be difficult for young people without a car to get around - and if you can’t get to interviews or training courses then it can be very hard to get a job.

but young people needn’t let a lack of mobility damage their employment prospects because, through an innovative scheme, they can borrow a moped and get on the road to work.

Called Wheels to Work, the scheme is open to young people aged between 16 and 25 years old, who live in the Winchester or east hampshire area.

the 50cc mopeds are leased for £15 per week, for a period between three or 12 months, in a scheme jointly funded by hampshire County Council, Winchester City Council and east hampshire district Council.

It was launched in 2009 and since that time has helped numerous young people, who live or work in rural areas and have no access to private or public transport, gain access to vital work, interviews or vocational training.

A fleet of mopeds is available. they are taxed, insured and all servicing and breakdown recovery costs are covered within the weekly hire charge. All of the hirers have to complete the compulsory basic training, and are given a helmet, high visibility waistcoat and gloves.

Contact: Wheels to Work at Community First new Forest on 0845 521 6405 / 07896 212 198 or [email protected] www.cfnf.org.uk


Making homes affordable East Hampshire District Council is helping the growing number of people in housing difficulty by supporting new affordable development in the district. during the economic downtrun the council has seen more and more families facing potential homelessness approach its housing team for advice.

Currently there is a lack of affordable housing in many parishes of east hampshire, especially in rural areas. but in bentley, a rural parish with a significant need for affordable housing, there has been a success story.

through the hampshire Alliance for rural Affordable housing (hArAh), and close working with bentley parish Council, nine affordable homes have been built.

the two one-bedroom houses and seven two-bedroom houses were advertised on hampshire home Choice, the council’s Choice based Lettings system.

Cllr Ken Carter, ehdC councillor for bentley, said: “bentley, like many east hampshire villages, has an urgent need for affordable housing. now, thanks to some hard work, it is due to receive some - and in time for Christmas.

“the parish council, the landowner, east hampshire district Council and the residents of bentley have shown that teamwork can produce results when given the opportunity to work towards a common goal.

“With high prices making it virtually impossible for children, when grown up, to continue living in the same village as their parents, I feel sure that

the residents of bentley will welcome this opportunity.”

this success proves that with the right design, site and co-operation, it is possible to fit affordable housing into an established village environment.

If you are concerned about your housing situation please contact the housing options team on 01730 234377/78.

A public examination of the East Hampshire Local Plan, which provides the council’s long-term planning framework up to 2028, was held in October and November.

The plan was prepared jointly with the South Downs National Park. If the government inspector finds the plan to be sound, then it is hoped it will come into effect in April 2013.

The plan sets the overall development needs for the district by balancing the need to attract investment with the protection of important nature, buildings and the well-being of the local communities.

Work will then focus on identifying specific sites to meet the need for new jobs and homes.

Developing a plan for East Hampshire

For more on affordable housing contact Helen Cann on 01730 234346 or [email protected]


The eyes of the world fell on East Hampshire on the morning of Monday 16 July 2012, as Torchbearers carried the Olympic Flame through the streets of Petersfield.thousands of people gathered to catch a glimpse of the olympic torch relay as it made its way through the town.

the gloomy weather did nothing to dampen the spirits of the estimated 15,000 people that took to the streets, to cheer on nine olympic Flame torchbearers along every step of the route.

spectators armed with flags and umbrellas flocked to the roadsides and occupied every vantage point in an effort to see the once-in-a-lifetime spectacle.

Olympic Torch lights up Petersfield

Police praise for Petersfield East Hampshire District Council staff and volunteers worked alongside Hampshire County Council’s staff and the police to ensure a well-organised and safe event for everyone.

Petersfield’s leg of the journey was praised by Hampshire Police Inspector Ben Taylor. “From a policing perspective the Olympic Torch Relay in Petersfield was a huge success,” he said. “Local Police officers, PCSOs and Special Constables worked alongside stewards, ACSOs, Army personnel and other volunteers to ensure this community event could be enjoyed safely by the large crowds. Underpinning this success was the time and effort put into planning, by all those involved, notably from EHDC and HCC.”


Making the legacy a realityThe Olympic and Paralympic Games were said to ‘inspire a generation’ - if you were inspired find out here how you can get involved in local sport.

Get your club some moneyehdC gives out match-funded grants of up to £1,000 to one-off projects that demonstrate a clear wider benefit to the local community. A Community Worker will talk you through your application. Contact the Community team on 01730 234393.

you can also find funding through the sport hampshire and Isle of Wight website - www3.hants.gov.uk/shiow - which provides a choice of funding streams for sports projects.

Become a sports volunteerthe gamesmakers, the purple-clad, permanently smiling volunteer marshals, were one of the big hits of the olympics. Carry that feelgood factor forward by becoming a sportsmaker. sportsmakers organise sports games, help out at local clubs or simply arrange lunch-time walks with colleagues.

Contact greig stewart at [email protected] or 01962 846818

the bid for the olympics and paralympics in London was built on the promise that the games would re-energise young people too used to sitting in front of the tv.

but now the crowds have dispersed and the athletes returned home, how can we capitalise on the golden glow the games has left behind and use it to encourage more people into sport?

“It’s definitely the right time to get people active and involved in sport,” said ehdC’s senior sports

development officer richard Wood. “because the games were held in London many of us went to see it for ourselves and even when we were watching on tv we were able to relate to the athletes and were engaged by their stories.

“now people are looking for local opportunities to get into sport and have a go themselves. We’re seeing people coming forward to try things they perhaps didn’t know that much about before the olympics

and paralympics, like table tennis, badminton or gymnastics. they have watched it during the summer and thought, ‘that looks interesting, I might have a go at that!”

In east hampshire we are building on this momentum by making it easy for people of any age to get into sport for the first time. schemes for developing coaches, supporting sports clubs and offering grant funding are up and running. Check out these pages for just some of the sporty things you can do.

Run a running clubKeen runners in east hampshire can learn how to lead a regular running group in their community.

the scheme, called run england, aims to give everyone an opportunity to get active and begin running for fun and fitness.

Contact Kirsty Cope on 01730 234015 or email [email protected].


Check out these useful websites:www.getactivenow.org.uk www3.hants.gov.uk/shiow

Making the legacy a realityTake up a new sportFind sports clubs and classes across the district, as well as information and booking forms for the latest play schemes and activities for children, at www.getactivenow.org.uk.

or visit sport hampshire and Isle of Wight’s website (www3.hants.gov.uk/shiow) for a hampshire-wide list of sports clubs.

Have-a-go daysbudding sports stars have been able to emulate their olympic and paralympic heroes by having a go at some new sports. events such as the Light a Lantern day in August and october’s Alton olympithon, which saw 700 local kids take the chance to try something new, have proved massively popular. For more info on sports sessions in the Alton area contact emily sanderson, Community sports officer, on 01420 83986.

Walking and runningyou don’t have to take up a new sport to get more exercise. those looking to get a little fitter can take the first steps towards better health by signing up to a running or walking club.

Women’s running courses are held in petersfield and in horndean for beginners and improvers. Contact tiffany eneas (petersfield) on 07967 257553 or Jan bull (horndean) on 07979 503811.

Informal walking clubs are a great way to get some exercise, fresh air and meet new people. Contact Louise Christie, Active Lifestyle Co-ordinator, on 01730 234067.

The Multi-Sports Disability Club held at treloars school, in Alton, and supported by east hampshire district Council, this weekly disability multi-sports club is for people with learning, physical and sensory difficulties.

It runs every Wednesday evening from, 7pm – 8.15pm during term, for just £1 per week.

participants can join in with wheelchair football, boccia, basketball, tennis, new age kurling and rugby. volunteers and coaches are also needed.

Contact hilary hughes by email at [email protected] or go to www.getactivenow.org.uk

Sports Awardsyou can nominate your favourite player, coach or club in east hampshire for a sports Award. held in February the awards recognise the best in selfless dedication and sporting achievement.

make your nominations by december 17 at www.tinyurl.com/2013sportsawards


now open

Eco-station and Exhibition House

the new facilities were opened by downton Abbey star hugh bonneville and almost 1,000 residents came to the fun-packed event.

the eco-station demonstrates how a redundant building can be brought back to life to serve a new purpose – as well as being refurbished to reduce its carbon footprint.

originally the building was a ministry of defence fire station but now it serves as a hub for the eco-town and an event location. It also houses the Woolmer Forest heritage society’s collection.

the refurbishment has: • reduced carbon emissions by 40%• reduced the energy consumption

required to heat the building by 50%

As the work took place, the majority of site waste was either recycled, reclaimed or sold locally.

There are exciting events now taking place at the Eco-station so please see www.whitehillbordon.com for more information.

You can now visit the Eco-station and Exhibition House and find out about Whitehill & Bordon Eco-town.


the mechanical ventilation unit pump uses a very small amount of electricity, which is offset by photovoltaic (solar) panels on the roof. If more heat is needed, it can be taken from a special underground hot water tank known as an inter-seasonal heat store in addition to the hot water tank in the house.

Cold incoming air is also pre-warmed by an awaduct – this is a large tube embedded in the ground which will reduce some of the extremes of the incoming air temperature.

there are lots of other exciting features. please see www.whitehillbordon.com for more details

The winter gardenthis helps to heat the house in winter and allows for flexible changes in the way space is used at other times of year.

Super insulationthe house is super insulated to dramatically reduce its heat loss. In fact, the heat produced by people living here, and captured from the sun, will keep the house warm all year round. this means that the house doesn’t need any central heating.

Mechanical ventilation unit with heat recoverythe house is extremely airtight and has very high levels of insulation. however, some air circulation is needed to air the rooms and to allow the house to breathe.

to help air to circulate, a ventilation and heat recovery system has been installed that circulates fresh air and extracts stale air throughout the house.

The Eco-station and Exhibition House will be open as follows: Monday: 9am-5pmTuesday: by appointmentWednesday: 10am-7pmThursday: 9am-5pmFriday: by appointment Saturday: one per month as advertised

Rainwater harvestingrainwater is collected from the roof and used to flush the toilets. this system doesn’t need a pump and so it doesn’t use electricity. It enables the house to use far less water than an average new house.

Trombé wallthis traps and stores heat from the sun and releases it slowly towards the interior, especially during the winter and at night.

The Exhibition HouseThe house has been designed to work as an exhibit – and in the future it will be a family home.

It has been cleverly designed to reduce energy consumption so that no conventional central heating system is needed.

Some of its features include:


Why are we using social media?As more and more people use social media in their daily lives it is increasingly being seen as a useful and popular way of keeping residents and councils in touch. It is our intention to make the information you need available in whatever form you need it. social media is just one part of that commitment.

A survey by social media marketing company Umpf in september 2011 found that:

• 77% of all UK residents (37.4 million adults) have an active Facebook profile • more than half of people over 65 have an account • 95% of 18-25 year olds have an account • twitter has more than 15.5 million users • the south east of the UK has the highest social media usage

Follow us on Twitter: @EastHantsDC Facebook: www.facebook.com/EastHampshireDistrictCouncil

Join us onlineKeep up-to-date with Email AlertsKeep up to date with the issues that matter most with ehdC’s new email alerts.

by choosing from a range of topics you can stay informed about the issues closest to you by having updates delivered directly to your inbox.

Subscribing is easyIt’s easy to subscribe and there’s a wide range of interesting topics to choose from.

ehdC has also made it simple to manage an account where new topics can be added or removed with the click of a mouse.

Choose from a range of topics there are all sorts of updates available. here are a few you will be able to choose from:

• news about ehdC

• news from your town or village

• business events

• committee reports, agendas and minutes

Join us on Facebook and TwitterYou can keep in touch with EHDC and its many services through our Facebook and Twitter pages.

We have launched these official pages as an extra way to reach out to customers in the district, alongside the more traditional channels we will continue to use.

The council posts and tweets about local news, events and useful information. It also shares information from other pages – including the many other existing council-related pages in East Hampshire so customers do not have to hunt around to find relevant information.

You can tell us what kind of services you would like to access online, upload your favourite pictures of the district, post your top tips for days out, link to your favorite places or add local news and events – it’s up to you!

Find out more about Email Alerts by following the Red Envelope on EHDC’s website www.easthants.gov.uk

You can also follow on Facebook and Twitter:

Chief Executive Sandy HopkinsFacebook: sandy CXsehantstwitter: @sandyCXsehants

Easthampshire.orgFacebook: easthampshiretwitter: @easthampshire


Some of the district’s poorest people still have somewhere to turn for the basic items that make a house a home thanks to the Furniture Helpline.

people with low or no income can pick up furniture, white goods, kitchen equipment and more from the charity for nominal fees, or even for free.

gerald robinson, who runs the charity, says the Furniture helpline has been a vital lifeline to many local people, even in this traditionally affluent district. more than 700 individuals were helped last year, 70 per cent of whom were east hampshire residents.

“I didn’t believe there was poverty in this area when I first started here,” he said. “there is a lot of poverty here but it is often hidden. there are areas of deprivation but there are also individual households, on quite well-heeled roads that are living in poverty. It can happen anywhere.

“one couple we helped were in their 60s and they had sold their furniture to pay their debts and they were living on their floor boards.”

people who can prove they are on low income visit one of the charity’s warehouses on the Woolmer Industrial estate in bordon, which are packed with rows of sofas, stacks of chairs and stashes of crockery and cutlery. they select what they need and the charity delivers it to their home.

the charity gets its stock from donations and house clearances. Checks and repairs are made and then items are cleaned up and made available for anyone who wants them. Anything not up to scratch is discarded.

mr robinson said the charity is trying to reduce its reliance on grants and is building up earning capacity through arranging house clearances and selling some of the items on the open market.

but the charity needs a constant turn-over of stock to survive and as the recession continues to bite mr robinson believes more people may require Furniture helpline’s assistance in the future.

If you have unwanted furniture to donate or would like to know more about the charity’s services get in touch.

Contact: phone gerald robinson on 01420 489000 or visit www.furniturehelpline.co.uk

Furniture Helpline

Volunteer groups join forces Two local community groups have merged to cut costs and improve their service to the area.

Community First East Hampshire, based on Tilmore Road, Petersfield, and HCCS Community Action, of Langstone Road, Havant, joined forces on 1 September.

The new body will operate under the name of Community First HEH.

The services currently provide Meals-on-Wheels, Community Transport, Shopmobility, Volunteering Centres, Training and more. The merger should help maintain these services and add new ones.

For the time being Community First HEH will maintain two operational bases, one at Petersfield and one at Havant.

Contact: Community First heh on 01730 710017 or visit www.cfeh.org.uk

Reg Charity 1128070 • Company No. 66751264 (limited by guarantee)

Last year with your help, we supported the furniture and white goods needs of over 650 households!

If you have surplus items or, a need for replacement furniture please call us.

Open 9am to 3pm Monday to Thursday and Friday mornings for donations and viewings.

We need your surplus: Household FurnitureCookers, Washing Machines, Dryers, Refrigeration

HELP US to SUPPORT PEOPLE living in YOUR community

THE FURNITURE HELPLINE66, Woolmer Way, Bordon, GU35 9QF

Tel: 01420 489 000 Email: [email protected]


Staying fit and mobile

Steady and Strong balance classes can help

Do you fear falling?

People who have a fear of falling and are unsteady on their feet can take advantage of three new exercise classes designed to improve their balance.the steady and strong classes are aimed at those who suffer from poor balance or have low bone density, called osteoporosis, and can help prevent falls.

Louise Christie, Active Lifestyle Co-ordinator at east hampshire district Council, said the classes complement existing exercise classes for older people, such as mature movers and Chairobics.

she said: “residents who go to the classes, which are being held in Alton, bordon and petersfield, will receive considerable health benefits in terms of improved balance and core strength but they will also have the chance to meet other local people in the area.”

steady and strong provides participants with an enjoyable exercise class that improves mobility, balance,

flexibility and confidence. they also reduce the

risk of falling and the likelihood

of being injured

by a fall.

patients accessing the Falls Clinics at Alton, Chase and petersfield Community hospitals will be offered the opportunity to join classes.

steady and strong is a partnership project between east hampshire district Council and other local partners including nhs hampshire and dC Leisure. the classes are subsidised by local funders who support the Falls prevention programme and enable the classes to be offered at a very affordable price - £2.80 per week.

Join your nearest classAlton Sports Centre, Chawton Park Rd, GU34 1STEvery Tuesday, 1.45pm - 2.45pm, followed by tea/coffee

Taro Leisure Centre, PetersfieldEvery Monday, 1.30pm - 2.30pm followed by tea/coffee

Forest Community Centre, Pinehill Road, Bordon GU35 0BSEvery Wednesday, 1.30pm - 2.30pm, followed by tea/coffee

Contact: specialist Falls Instructor paula haidon on 01428 723324 or email [email protected]

ehdC Active Lifestyle Co-ordinator, Louise Christie on 01730 234067, email [email protected] or visit www.getactivenow.org.uk

A Chairobics DVD has been developed by EHDC to help older people stay fit, keep on their feet and remain in their own homes for longer. It’s a fun and easy way of keeping healthy, maintaining that valuable independence and reducing the risk of having a fall.

Led by a qualified exercise professional and compiled with the help of medical experts, the DVD follows a series of simple activities which can be carried out in the comfort of an armchair. Viewers can improve balance and co-ordination skills and enjoy the greater independence that comes with being steady on their feet.

If you, or someone you know could benefit from the Chairobics exercise DVD order a copy today.

Visit:www.getactivenow.org.uk for more details and to download an order form, or phone 01730 234390.

DVD £10.99 including postage & packing


Need an odd-job doing?

Make your home safer

Stay In Touch with us the In touch handyperson service provides low cost, minor home repairs for disabled people and people over 60.

the service, which is supported by hampshire County Council, helps residents with minor repairs and small jobs such as plumbing, carpentry, security and safety.

these jobs may generally take less than a couple of hours and can be done safely by one person.

With many people receiving subsidised rates the In touch service means that home repairs and adaptation need not be expensive.

the handymen and women, who are employed by In touch and have undergone enhanced Crb checks, can offer free assessments and free home safety checks as well as advice and information about staying warm.

many people are keen to make their home safer but are worried about the cost of installing or adapting their properties.

the blue Lamp trust bobby scheme is a registered charity dedicated to making homes safe and secure at no cost.

It offers free practical help to elderly and vulnerable victims of crime by providing home safety and security surveys and then carrying out any necessary works.

the trust’s expert fitters will make repairs after a burglary, fit security chains, window locks, spy holes, install smoke alarms and provide fire prevention advice - all at no cost.

the blue Lamp trust bobby scheme provides practical help to the elderly and vulnerable people who have been, or who are at risk of becoming, victims of crime or anti-social behaviour.

the service offers the reassurance of a uniformed fitter, with links to the Fire service and hampshire Constabulary and allows local people to feel safe in their homes.

Contact: 0845 459 5036www.in-touchsupport.co.ukCalls are charged at the local call rate.

Contact: www.bluelamptrust.org.uk 0300 7770157


A

Abandoned vehicles

..............................0300 300 0013

Accidents in the workplace

..........................................234360

Active lifestyles ..................234067

Arts development ..............234391

B

benefits ............................. 234175

building control .................234208

business advice .................. 234165

C

Car parks ........................... 234274

Cemeteries and burials

..........................................234285

Charitable collections .........234379

Community planning .........234015

Community Forums ...........234073

Community safety ............. 234167

Contaminated land ............234360

Countryside and biodiversity ..234386

Council tax ....................... 234400

D

disabled toilet access .........234289

dogs and animals ..............234360

domestic violence ..............234345

drains blocked ...................234279

drum housing Association/

radian ...............................403200

E

elections ............................234370

electoral registration ..........234093

FFlooding ............................234295 Food and food premises complaints .........................234360Fly-tipping ..............0300 300 0013

Ggraffiti ...................0300 300 0013 grants for community projects ..........................................234391 grass cutting and grounds maintenance ..........0300 300 0013

Hhealth and safety at work ..........................................234360 historic buildings ............... 234216 home energy conservation 234070 home Improvement Agency ..........................................260180 homecheck ...................... 234404 housing .............................234415 housing (affordable) ..........234346 housing (empty homes) .... 234404 housing (grants) ............... 234404 housing (private sector) .... 234404

LLand and property (ehdC owned) ...................234043 Land charges .....................234262 Landscape ......................... 234215 Licensing (alcohol and entertainment) ...................234389 Litter and dog waste bins ..............................0300 300 0013

Mmarkets .............................234279

Ppartners magazine .............234030 pest control ........................234360 planning development .......234246 planning policy .................. 234219 play equipment ......0300 300 0013 pollution (noise, water, air, land) .......234360 population statistics ........... 234219

Rrefuse and recycling collections ..............................0300 300 0013 road sweeping ......0300 300 0013

Sscrap metal and motor salvage ..........................................234379 sewers ...............................234279sports and leisure centres ..........................................234399

(Alton sports Centre ......................... 01420 540040) (mill Chase Leisure Centre ..........................01420 472549) (taro Leisure Centre ..... 263996) (bohunt Centre, Community school ............... 01428 724324) (horndean technology College .........................023 9259 4325)

sports development ...........234396 street name plates .............234279 street names and numbers ..234275

Ttaxi licences .......................234095 toilets ....................0300 300 0013 tourist Information ............268829 tourism marketing .............234164 transport ...........................234013 travel concessions (hCC) ..............................0845 045 8355 trees (not woodlands) ........ 234214

Vvacancies (Jobs) .................234047 valuation and listing officer (hm revenue and Customs) ............................... 01256 726100 voluntary/community services (Community First east hampshire) .......................................... 710017

WWaste reduction initiatives................0300 300 0013

Yyoung people (recreation and entertainment) ................... 234107 youth Council ....................234186

A to Z of council servicesAll numbers 01730 unless otherwise stated

Can’t find what you’re looking for? Go to www.easthants.gov.uk or call 01730 266551


Below is a list of all East Hampshire District Councillors by the ward areas they represent.

Alton AmeryRobert Saunders • Con01420 82669 • [email protected]

Alton AshdellAndrew Joy • Con01420 85251 • [email protected]

Alton EastbrookeDean Phillips • Con07981 395857 • [email protected]

Alton WestbrookeNicholas Branch • Con01420 562698 • [email protected]

Alton WhitedownMelissa Maynard • Con01420 85791 • [email protected]

Alton WooteysDavid Orme • Con07958 531147 • [email protected]

Binsted and BentleyKen Carter • Con01420 22576 • [email protected]

Bramshott and LiphookLynn Ashton • Con01428 604547 • [email protected] Glass • Con01428 722375 • [email protected] Mouland • Con01428 725454 • [email protected]

Clanfield and FinchdeanKen Moon • Con023 9259 9602 • [email protected] Newberry • Con023 9259 6013 • [email protected]

DownlandPatrick Burridge • Con01420 88668 • [email protected]

East MeonDavid Parkinson • Con01730 823608 • [email protected]

Four Marks and MedsteadMaurice Johnson MBE • Con01420 563329 • [email protected] Seward • Con01420 562783 • [email protected]

Froxfield and SteepNick Drew • Con07884 113 636 • [email protected]

Your district councillors

Your Community Forumthere are four Community Forums that discuss issues and approve grants affecting different areas of the district.

they are: Alton and surrounding villages; Clanfield, horndean and rowlands Castle; petersfield, Liss and surrounding villages; and Whitehill/bordon, Liphook, headley, grayshott, greatham and Lindford.

go to www.easthants.gov.uk/communityforums or call 01730 234073 for more details.

GrayshottFerris Cowper • Con01428 609858 • [email protected]

HeadleyRichard Millard • Con01428 717906 • [email protected] Williams • Con01428 712809 • [email protected]

Holybourne and FroyleGlynis Watts • Con01252 718437 • [email protected]

Horndean, Catherington and LovedeanSara Schillemore • Con023 9278 7464 • [email protected]

Horndean DownsGuy Shepherd • Con023 9257 0856 • [email protected]

Horndean, Hazleton and BlendworthDorothy Denston • Con023 9259 4127 • [email protected]

Horndean KingsDavid Evans • Con023 9259 1411 • [email protected]

Horndean MurrayLynn Evans • Con023 9259 1411 • [email protected]

LindfordYvonne Parker Smith • Con01420 489974 [email protected]

LissJennifer Gray • Con01730 821904 • [email protected] Logan • Con01730 893690 • [email protected]

Petersfield Bell HillJohn West • Con01730 260028 • [email protected]

Petersfield CausewayPhilip Aiston • Con01730 267277 • [email protected]

Petersfield HeathJulie Butler • Con01730 300751 • [email protected]

Petersfield RotherBob Ayer • Con01730 266571 • [email protected]

Petersfield St Mary’sGuy Stacpoole • Con01420 474440 • [email protected]

Petersfield St PetersHilary Ayer • Con01730 266571 • [email protected]

Ropley and TistedChris Graham • Con01962 772685 [email protected]

Rowlands CastleMarge Harvey • Con023 9241 3858 • [email protected]

SelborneDavid Ashcroft • Con01420 511011 • [email protected]

The Hangers and ForestJudy Onslow • Con01420 538159 • [email protected]

Whitehill ChaseZoya Faddy • Lib Dem01962 841127 • [email protected]

Whitehill DeadwaterTony Muldoon • Lib Dem01420 472064 • [email protected]

Whitehill HogmoorPhilip Drury • Lib Dem01428 714350 • [email protected]

Whitehill PinewoodChris Wherrell • Lib Dem01420 478077 • [email protected]

Whitehill WalldownAdam Carew • Lib Dem01420 769098 • [email protected]


Recycling, Refuse, Glass and Garden Waste

Please place the appropriate container at the property boundary by 7am on the day of your collection.Please note: If your bin/box/sack is missed please contact Customer Services by noon the day following your collection. If you call after this time the crew will not return.

If during adverse weather conditions your bin is not collected, please leave your bin out, until it is collected.

Don’t forget to put out your Christmas tree with your Garden Waste sack during January.

The council offices will be

open on the following days

over the festive season:

Mon 24 Dec, 9am-1pm

Thurs 27 Dec, 9am-5pm

Fri 28 Dec, 9am-5pm

Mon 31 Dec, 9am-1pm

Normal opening times from

Wed 2 Jan 2013, 9am-5pm

From Monday 14th January 2013 collections return to your

normal collection day. These dates are shown on

your 2012/13 collections calendar.

Normal collection day Revised collection day

Monday 24th December Normal Collection Day

Tuesday 25th December Thursday 27th December

Wednesday 26th December Friday 28th December

Thursday 27th December Saturday 29th December

Friday 28th December Monday 31th December

Tuesday 1st January Thursday 3rd JanuaryMonday 31th December Wednesday 2nd January

Wednesday 2nd January Friday 4th January

Friday 4th January Monday 7th January

Monday 7th January Tuesday 8th January

Tuesday 8th January Wednesday 9th January

Wednesday 9th January Thursday10th January

Thursday 10th January Friday 11th January

Friday 11th January Saturday 12th January

Thursday 3rd January Saturday 5th January

Christmas collection dates Christmas collection dates

Don’t have a calendar? Go to www.working-together.org.uk and type in your postcode, or contact our customer services team on 0300 300 0013

EHDC Christmas

opening times

partners 81

Documents

pm lunch

pm visit

crtr page

bikes page

excess furniture

fridayalton information

midhurst road

taro leisure centrepenns