Pastries/Operations

Menu Vendors

Philz CoffeeSFBI

Orders

Delivery Schedule

Payment

Inventory

Baking ingredients

Bulk Ingredients

Special Orders

Necessities Tracking plan

Vendor orders

In-House baking

Baking

Schedule Employees

Pastry Chef

Pastry Assistant

Baking tools

ID Deliverables1 Plan a list of pastries to offer and rotate weekly2 Finalize a launch menu3 Purchase inventory for baking ingredients4 Purchase inventory for necessities5 Create a tracking plan 6 Finalize order plan with Philz Coffee7 Finalize contract with SFBI8 Hire pastry chef and pastry assistant9 Finalize working schedule for baking

10 Purchase baking tools

Risk Probability Impact Mitigation Plan

1. Pastry chef/assistant are not able to perform the tasks due to sickness, personal reasons

M HOrder pastries from SFBI

2. Vendors not able to delivery orders on time due to traffic, car accidents, etc 

M H

Prepare a backend delivery service to fulfill orders

3. Storage malfunction (ie: power outage) 

L HOrder pastries from SFBI

4. Limited supply of ingredients  L M

Have substitute ingredients ready on hands

5. Food sanitation  L H

Employees need to be safety & sanitation Certified

Pastries – Risk Response Plan

Communication Activity Audience Key

MessagesDelivery Method When Who

Menu preparation

Pastry Chef/Pastry assistant

Discussion on what to bake

In person meeting

By Jan 1st, 2012

Tingting

Pency

Inventory control

Pastry Chef/Pastry assistant

Communicate status of inventory

In person meeting Weekly

Tingting

Pency

Menu Rotation

Wake n’ Bake Team

New menu for the month Email Weekly

Tingting

Pency

Pastry Order SFBIOrders and delivery schedule

Email/Phone WeeklyTingting

Pency

Pastries – Communication Plan Matrix